Donald did an amazing job with cleaning my carpets. I was very concerned if he was going to be able…read moreto get some paint spots out of the carpet but he got them out with no problem. This is my second time using this company and I'm very pleased with them!

Wow! Had a frozen pipe and my lower level got water. Called at 2:20 pm and Scott was at my house at…read more3:15 pm, even though I found out later he was working on a large bid that was due the next day, he still made time to come and help. Scott then called two of his workers and they were able to clean everything up and left my home around 5:30 pm. I believe that Scott them had to go back to the office to finish up that bid, but he took the time to make sure we were happy. Great family business, and they really do care!

The flooring I had installed did have a minor problem with a defective piece of flooring that…read morecracked. No way to know Owen it was first installed The warranty repair was handled promptly and professionally I cannot say enough about how impressed I was I will definitely use then again for next time need flooring

I cannot say enough about Kevin and his team. I'll start by saying all of the workers were…read morecourteous, punctual, communicative, and they wore masks without being asked. The work was completed on schedule. We opted for porcelain tile and heated floors, which came out better than we could have hoped. This is the second time we have used Marchio Tile & Carpet, and we'll utilize them whenever we upgrade again.

When my wife and I decided it was time for new floors and carpets we looked at several small,…read morelocal, family owned companies, even Empire, but felt most comfortable with Joey (owner) and Team Simpson Flooring. He was prompt, knowledgable, responsive, and most importantly fair when it came down to cost. He also didn't judge when I asked questions and even offered his opinion when it came to selecting color/finish, etc. We split the project in half, floors first. We decided to go with LVP, over the top of the old wood and tile (sanded). All furniture was gently moved, the work was done over 2-3 days and looks amazing. Carpets were just finished yesterday, and only took one full day. The crew showed up around 9:30 and immediately got to work. Furniture gently moved, beds taken apart, old carpet hauled away, and again, looks/feels incredible. We feel like we have a brand new house. If you're looking for an honest, hard working team who delivers exceptional results, look no further than Team Simpson Flooring.

Great job by great team. Even installed my new toilet. I love my new floor! I recommend to all.read more

We had our wood floors refinished by Superb. They came out great and they were done faster than the…read moreoriginal estimate. We got our original estimate earlier in the year, but didn't schedule work until the fall and they honored the original quote. We had looked at floor colors but weren't sure what to get, so they painted the finish on the floor for us to review and pick. At my sister's suggestion (she had gone through this recently) we asked for a bigger swatch to help envision how it would look. We had to move out for awhile because it was our entire first floor and they finished up early. It looks beautiful!

New owners are wonderful. Mario in sales is very attentive to details. The results are stellar…read more Superb has done a lot of wood floors for us over the years. So glad the we can continue the journey with this store. We will be doing more with them in the future. Prices align with quality.

Cobalt Flooring recently completed my kitchen backsplash, and I couldn't be happier with how it…read moreturned out. The craftsmanship is flawless, every detail was done with precision, and the finished product completely transformed my kitchen. It looks even better than I imagined! Dave was wonderful to work with. He took the time to help me with every selection, answered all of my questions, and made the entire process easy and stress-free. I never felt rushed, and his attention to detail and commitment to making sure everything was just right really stood out. The entire team was professional, knowledgeable, punctual, and took great pride in their work. They kept everything clean, communicated throughout the project, and made sure every detail was perfect before they finished. I am beyond thrilled with the results and can't stop admiring my new kitchen every time I walk into the room. If you're looking for a company that truly cares about quality, craftsmanship, and customer satisfaction, Cobalt Flooring is the one to call. If I could give them 10 stars, I absolutely would!

I wish could have given any thing below the one star rating to this company because of its highly…read moreunprofessional, deceptive, arrogant, threatening and biased service. We were shown samples of Mohawk carpet at our house and we chose "Homefront 3" (the highest quality) but we were deceived and forced to accept an inferior quality but same color carpet to be installed. We also asked them verbally and in writing many times to bring the same samples shown to us before at our house along with the carpet we chose to be installed first before the installation so that we can match what we chose and we would be getting, but this highly rude owner (David Simon) of this company not only refused to do so as per agreement but also compelled us to come to his showroom again and see the sample and the carpet there which made no sense because he could have shown us any thing to there which did not mean that we would be getting the same carpet we chose to be installed at hour house. But having no choice and paying half money in advance in cash (he preferred to be paid by cash) we went to his showroom and he showed a small (about 8X10 feet) piece of carpet of the same color with no manufacturer's specification on it which seemed lesser in thickness and quality, so we refused to accept it. At that point he started yelling at us and he was very disrespectful with my wife. When we demanded our money back, not only he refused to do so but also challenged us to do whatever we can. We left his showroom with disappointment and regret why we chose to do business with this company. Having no choice again, we decided to accept the inferior quality carpet he was trying to sell. So, my wife called him to agree with him, but at this point he was more ruder and dictatorial and said that he does not trust us (we are senior citizens) and if we have to install the carpet I do not know when it would be installed but if we agree to do so. you have to pay the remaining half money in advance in cash. This was another violation of the sales agreement (by way the the sales agreement this company wrote for us without our consent has no terms and conditions on it in case either party defaults or want to cancel or to seek amendment in it). We felt like a hostage at this point and kept thinking what to do to get out of this enforced mess on it. Finally we requested an attorney from a church to seek help. This attorney is a nice man but very old and retired an we did not know his license was inactive and not able to take this company to court. He was of no help and for some reasons spoke in favor of this mighty company and told us to avoid being sued by this company. Now it is more than two months this company is not only holding our money illegally but demanding more money and threatening to sue us because he knows it is going to cost us more to go to court, and when as matter of fact neither this company ever delivered and installed the carpet we chose at our house nor even followed the flawed sales agreement it wrote for us. For some reasons there are many reviews in favor of this company but please read the reviews of a few victims of this company specially when it comes the review Ms. Nancy S. She faced the same what are being made to suffer.

I hired Trend Carpet & Tile in August 2022 to refinish approximately 3,000 square feet of Brazilian…read moreCherry ¾" hardwood floors in our Naperville home. The company's name should have been our first red flag--"Trend Carpet & Tile" doesn't even mention hardwood floors, which isn't their specialty. My advice: look elsewhere. We worked with Sarah, the daughter of the owner, who lives in our neighborhood. She was not helpful when I first reached out with concerns. She told me their floors had a one-year warranty and there was nothing they could do. I then asked her to involve the flooring product company to inspect the floors, and invited her to come see the issue in person, as she had only seen photos. She never followed through. I suggested that the product they used might be defective, as the problems had worsened over the last year, but no action was taken. To make matters worse, we began noticing issues just 90 days after installation similar to what we see now. The installer, Andrew, dismissed our concerns and claimed it was normal. However, the problems continued to get worse. Sarah from Trend blamed our household for using a Roomba, having pets, and having children, all of which she claimed caused the issues. I told her that whatever products they used weren't durable enough for a typical household if that is what did the damage. She even went as far as blaming our use of Bona Floor Cleaner, which is non-toxic and widely recommended product with no complaints that I could find showing it damaged floors. Trend Carpet & Tile never specified the duration of their warranty or provided guidance on what floor cleaners to use or avoid. I never expected to need a floor refinishing just two years after installation! The photos clearly show that 30-40% of the floors look like now. They have large greyish/white patches where the finish has failed or warn off prematurely. These issues are not caused by a Roomba or cleaning products, but by a faulty product that Trend Carpet & Tile isn't want to stand behind. The VP of the company, Sara, was rude and only friendly when there was a sale to be made or a check to be collected. She seemed more focused on attracting new customers than resolving issues with existing ones. Despite their website "Customer Satisfaction statement" they did nothing to make things right with us. Buyer beware!!

I have been using Paul and his team for years. They are reasonably priced but more importantly…read moretheir service is Great. Paul is very personable.

not a honest guy, over promise and under delivered sub standard work and makes up excuses about the…read morecontamination in the final application not a all around good experience beware of his bull'loney asks half up front and the balance before it dries looking like crap

Great Service! Quality work! Mark has been in business a very long time and you can see it in his…read morework. He treats each job with personal touch and to the standard he would expect in his own home.

I hired them a few weeks ago. They were quick to respond to my quote and very friendly. Very…read moreaccommodating and the renovation looks great!

They can't even reliably come to a place to give a quote. Called and set up an appointment, but no…read moreone ever showed up in the 3 hour window. They eventually didn't bother sending anyone else. Sad...