Tim was 'johnny on the spot'. As soon as the plumber figured out the leak and got that stopped,…read moreTim stepped in and took care of setting up the machines and starting the drying out process. Good communication in answering questions and understanding my concerns.

The mitigation on my plumbing disaster was satisfactory, but Maxx Dry has failed to communicate…read morewith my insurance company. I paid Maxx Dry $4500 out of pocket for mitigation services, but they have failed to return my insurer's calls. I have sent texts and left voicemails but without their cooperation I will be unable to recover my costs.

The company did a stellar job after I had a flood in the kitchen first, they dried it out and then…read morethey rebuilt what was damaged. It took longer than expected, but I imagine that is true of any construction. They listened carefully to everything I had requested. They even removed items from the estimate that I did not want. And at the end, I had a punchlist of only six items which they followed through on perfectly. I highly recommend you get Marcos as your foreman.

I had an extremely disappointing and frustrating experience with Olympia. From the very beginning,…read morethere were red flags -- hidden fees, poor communication, and what I now believe were deliberate attempts to manipulate documents. After reviewing the paperwork, I noticed discrepancies that were never disclosed or explained -- including an overcharge of $1,557.56 for four days of dehumidifier. When I raised concerns, I was met with vague excuses and zero accountability. One individual in particular, Alex, stood out for all the wrong reasons. His behavior was unprofessional at best and downright unscrupulous at worst. He gave off a strong "shady alley guy" vibe -- dishonest, throwing out false estimates, and down right sleazy. I've since learned that others have had similarly negative experiences with this company, and it's clear this isn't just a one-off issue -- it's a pattern. Due to the severity of the situation, we are currently filing a dispute with several entities to formally address Olympia's unethical conduct. To anyone considering doing business with Olympia: be extremely cautious. Double-check everything. Get all agreements in writing and reviewed independently. In my opinion, their practices are deceptive and unethical. STAY AWAY AND HIRE A DIFFERENT PROVIDER. I attached their explanation to their $1,557.56 four days of dehumidifier and the invoice

I've been working with these guys on multiple jobs. I am a property manager and use them for nearly…read moreall our plumbing work, along with any sort of serious water leak issues that need mitigation. Cesar, Pablo, and Ruth are true professionals in all they do. They make up the perfect team to ensure the job is scheduled and completed in a timely manner, and for a fair price! All of our tenants love them as well. I get compliments all the time about the great work they do, how friendly and courteous they are, and how they will go the extra mile for their customers. Use these guys, you won't be disappointed!

I am so incredibly impressed with the excellent customer service and helpfulness that this company…read more(specifically Cesar) exhibited! My garbage disposal seemed to stop working whenever I would turn it on. I even tried unplugging and plugging it back in (totally foolproof). Being at an apartment, I didn't want to mess with it too much so my landlord contacted this company. Cesar arrived in a timely manner and was very pleasant to speak with as I told him about the issue. He went on to figure it out and in a matter of minutes he found that it was not actually the garbage disposal, but an electrical issue. I immediately began thinking about my next steps, but Cesar was already on the case. As a plumber, he fixed the electrical issue! I'm so glad I don't have to call, make an appointment, wait, blah blah for an electrician. He was very informative and knew exactly what to do and constantly asked me for permission all throughout about what he can and can't fidget with. Thank you, Cesar and company! P.S. - I'm annoying when it comes to cleanliness of my floor, but Cesar wore sanitary booties as soon as he got to my door! Little things.

Sean and crew are amazing. Fast and easy to communicate with. Id definitely use them again if…read moreneeded.

My experience with Ultra Dry was wonderful. My home was flooded by a creek. Ultra Dry went above…read moreand beyond to provide the most excellent service. The entire team that did the work was very professional. They treated myself and my home with great respect. The team took great pride in their work. Thank you so much to Ultra Dry for responding so quickly when I contacted them. I would highly recommend Ultra Dry.

Very knowledgeable on what they do. I have used them on multiple occasions. Keep up the Great Work…read more - would recommend this company if you want things to go smooth .

My landscape drains were completely clogged with roots. I had a big drain company come out to help…read morebut they said they would have to dig under my concrete patio and didn't think that was a good idea. They surprised me with a $60 fee to provide their 2 minute assessment. A friend had recommended Jason with Emergency Plumbing and Drains. I reached out to Jason and he was quick to respond. I told him what I was facing and he quickly told me exactly what I needed - a medium/large hydro-jet. Jason doesn't work in S. Carlsbad where I live but he was fast to provide a strong referral for Jeremy and Bobby with Drain Solutions. Jeremy and Bobby were quick to respond and very nice people. They worked extremely hard as a team to find these drains (a large one was completely buried under soil and grass) and clear out the dense roots which had blocked 6 of my drains. They had to sit in some awful traffic on a Sunday evening to get here but did not complain. I have cleared drains, the price was very fair and on top of that Jeremy cleaned up EVERYTHING. Roots, dirt, drain lids - amazing. These are truly honest and very hard working people.

When you need a plumber it's usually urgent! So glad to have Troy and team to call. He's now…read morehelped me out 3 times over the last few years. Every time he has responded super quickly and been SO HELPFUL. I have recommended Tactical Plumbing to friends and family and everyone has been really happy with the service. Thanks again Troy, you're the best!

Big Kitchen Plumbing problem I called Tactiical the owner…read moresent Anthony out he arrived an hour after I called coming from another job . He efficiently assessed the problems I was having , and disassembled the pluming under my kitchen sink snaked the pipe and reassembled the plumbing perfectly Very professional And great value Im very grateful. I give them Five Stars

Had work done in November of 2023 from a leak that flooded my kitchen. This company was hired…read morethrough a third party. We get an invoice from 911 flood pros stating we have all this interest and late fees and that they're putting a lien on our home. Everything was paid by our home insurance. We have called the number on the invoice yet are unable to get in contact with anyone. We finally go to the office and the girl was so rude, watching Netflix on her phone and talking to some worker while we're waiting to pay our bill. They make to hard to literally talk to someone. Glad the bill is paid and we never have to work with them again.

1st home improvement project working with Chris and 911 Flood Pros was the best experience…read more I had water leak that caused damage to my floors, the contractors did the drywall, flooring and painting was excellent quality work. HIGHLY recommend this company to fix all your needs in your home.

STAY AWAY!!! While the technician that came out did a good job and was professional it ends there…read more When you get the bill you will be shocked. You will start to receive phone calls and emails within days requesting payment. Should you not respond to them quickly enough, they will go so far as to contact a 3rd party and demand payment! You will be billed for work that was completely unnecessary and not in line with industry standard. You will be billed for hours that don't tie back to your records. When you inquire about these charges, not only will they refuse to provide any explanation or provide any records that support the hours billed, you will be insulted, they will be condescending to you and argumentative. All because you had the nerve to question the validity of what you have been billed. The office staff including the President of the company are the epitome of UNPROFESSIONAL, AND A TOTAL LACK OF MORALS AND ETHICS.

We were referred to TSC by our insurance agent. This…read morecompany was on the spot in our time of need. We were gone on a vacation for 10 days and came home at 1:30 am to a home that had 4 inches of water thru out our 3800 SF home. Robert was our main technician for the flood and 10 stars to him!!! He worked thru the night until 10:30 the next morning to get the water out of everything carpets, pads and drywall. Our insurance company was out the next day and said we needed to go to a hotel AGAIN!!! And that all of our items needed to be packed up moved off site cleaned and dried.OMG we just got back from vacation Edgar is an angle from heaven with his pack out crew walked us thru the process step by step and hell it was like moving again!! We even went by the warehouse where all the work was being done on the contents and what a 1 class operation they have going on. There must of been 100 vaults of stored contents from other projects. We met with Wes for the home repairs and he worked very hard on a settlement from the carrier to get our home restored. We were in a hotel for 60 days while the repairs were on going . The house looks like new again. Tsc crews were great helping us redesign some layout issues. Eli from the cabinet company made the most beautiful set of custom made cabinets. All in all worst possible thing that could happen coming home from a vacation but the final project was worth the wait!!! Customer for life will use again!!!