They are the best! They come prepared with parts for what they expect to be the problem so…read moresometimes it's fixed right away! If they don't have the part, they will get it as soon as possible. Totally trustworthy, professional and a pleasure to have in your home.

I called Amaro last week to ask about repair of a built-in microwave. I called other companies…read morewhile waiting for his call. He called me back and was the only honest one!!! He didn't want to come out and charge me just to make a buck. He asked questions about the agency of the microwave, suggested I purchase a new one and directed me to the company to purchase it from because they would also install it!!! His service was so appreciated! I saved his number and called him today about yet another issue! (Whwn it rains it pours). He called me right back. Due to his honesty and integrity, I will be saving his number for any future needs. I think i am supposed to add service requested to put into this review.

Repaired multiple appliances for me. Always professional and on time. I highly recommend these…read moreguys...

When I called for service I was told by the technician that they don't go to Nassau county,…read moreSeaford. Really, you work in Suffolk only? To me giving up work that's only a few miles away makes no sense. That's why someone who doesn't have business sense tells me they don't deserve my business or yours.

The technician showed up on time. He was very thorough and diagnosed the problem. Gave good advice…read moreabout how to avoid problem in the future. He was also polite and friendly as well as professional.

We had issues with our washer. I went on yelp and looked for someone. Good reviews so decided to…read moretry . Glad we did . The repair was done the next day no issues. A follow up call was made to make sure that we were satisfied. Will definitely use again.

Nadir responded quickly and fixed our front load washer within 2 days! He was very professional…read moreand the machine works perfectly after the torn gasket was replaced. Fair prices and very reliable!! Highly recommend!!!

Excellent service. Great prices and dependable. Very reasonable and reliable. Gennaro was our…read moretechnician

5 Stars right off the back for OUTSTANDING customer service in a worldwide emergency! Truly a 24 hr…read morebusiness! Last night around 8:30pm my son was washing his work clothes. Washing Machine stopped midstream and wouldn't drain or turn. So I went to Yelp and put in a repair quote for my appliance guy Pete who I've used several times with outstanding service. He immediately replied that he was closed because of Covid 19. But I also received an immediate response from Billy of Island Appliance who said Connie was in the office and to giver her a call to set up an Appt. So I did. Connie indeed was in the office at 9pm and said her technician was out on a call in Huntington. She contacted him and got back to me within 10 mins. He gave me the choice of coming by after he finished the Huntington job or tomorrow. In this crazy times of Covid 19 I was able to get immediate service. He or should I say they SHOWED UP AT 11:30pm?! YES that's exactly what I said!! 11:30pm! Appliance angels! He had the parts (Drain Pump & bearings) & fixed my washer promptly. Not sure but I think it was his son with him. He was teaching while fixing. Both were Very friendly. This truly meant the world to me because fortunately both me & my son are still working so we need to be able to wash our things in the short span of time that we are home. Being without it would've been a hardship. Thank you Billy & Connie for your stupendous workmanship & prompt, clean & courteous service! Much appreciated! 4-4-20

Although Bill is very nice. Connie takes forever to return calls when there is a problem. Bottom…read moreline I spent almost 500 bucks on dryer repair and it was still not working. I was promised I'd get a call the next day after their last visit and never heard from Connie once again. Wasted my money and had to go to PC Richard to get a new dryer. Very disappointed to say the least.

Cinch assigned my freezer repair to your company Tuesday 3/3/26. Arrival window 8-5. Received a…read morejumbled vm and when I replied with a text was asked if I wanted to cancel!? I replied, no. Needless to say no one showed up or returned any of the emails I left. Second chances? Cinch assigned another job to you for my refrigerator, this time your tech, Martin showed up. Checked it out, diagnosed it took pictures but was having trouble transmitting the info to Cinch. Told me not to worry, he would make sure it got done. To call him if I did not hear back by noon next day. 1:00 call lvm, 5:00 call lvm, next morning the same. POOF GONE UNRELIABLE AGAIN - TWO STRIKES AND YOU ARE OUT THANKS FOR NOTHING MARTIN - DAY 14 NO REFRIGERATOR

they are the worst company ever. They came to my house the first time which I had to takeoff work…read moregave me a window from 8am to 5pm , they show up take pictures told me they had to order apart and they have to research my problem with my icemaker. They were there for 10 minutes. And then I had to call them in reference of them coming back because the part was sent to them. They scheduled me for another day from 12 to 2 which once again I had to takeoff for work and I have not heard from them and I'm still waiting on them. I have called left messages. No one's picking up a phone. They are the worst company ever. they didn't even have the decency to call me to tell me that they're late and I had this contract through Sears and Sears like I said they don't even have the decency to call me to tell me that they're running late

Seth and Allen were great to work with. I brought another company in to fix my fridge, which was…read morefreezing everything. That company wanted to charge me $900 to fix it. Seth completed the job for 1/5 of that price! Thanks to you, Seth, for such a great job. They're my go-to appliance repair people from this point onward.

I am still waiting regarding my pickup for my washing machine, they still have not taken it and it…read morehas been over five days.. Really disappointed in the service and will tell my friends not to use this company they basically said they had seven days to pick it up and kept saying they were sending someone that day They said they would include haul away for the price.. EDIT 2/19/26: I fear that if I had not written my review, they would not have picked up the washer. Frustrating that I even had to write a review..

*STAY AWAY**** Jorge…read morecame to our house accepted to do work We didn't even negotiate a price (he did good work for us previously) we took his price and decided to go with him. Gave him a check up front $900 9/7/2918. For him to start the project on 9/14/2018. He came did half the job cashed the check and HAS NOT RETURNED! No phone call, not returning emails NOTHING! Jorge I know you will see this. Have no idea how you sleep at night. We trusted you to come in our house and support you and your new family with giving you our business. If you needed the money and more time you could call were reasonable. To take our money and disappear is ridiculous! *STAY AWAY FROM THIS CROOK*

I got an estimate from Jorge for some basement work in early April based on his good reviews. He…read moreseemed like a nice guy, explained everything and we signed the contract. Estimated time of completion = 2 weeks. I paid him the first installment and he started right away. He worked consistently for a few days. But then the absences began - he kept me apprised at first but then he just wouldn't show up for days. It has been more than 3 months and he's still not completed the basement. I've given him a $1000 advance for another project and he has not shown up for work since. He also has $500 worth of my stuff from Ikea that he picked up but never delivered. To be fair, he did mention that he had a personal task to attend to but that was in late June and I've not heard from him since. The most frustrating part is not responding to calls and messages (I have all logs). I've explained to him several times the urgency of finishing this work but he seems to have ignored it so far. Very unprofessional!!