What a great local neighborhood cleaners!! They got stains…read moreout of kids jackets that I thought were absolutely for good. Permanent markers oil stain. God knows what else is on the kids coat and I come to pick up a brand new jacket just as it looks like on the day that I purchased it! I cannot recommend this business enough. It's a small family run, cleaners and they do great job on things from shirts to pants to puffer jackets coat, etc..

They were very helpful and super sweet and did a fantastic job on my pants. I'll be back to Sunset…read moreSq Cleaners for all my alterations jobs! Thank you!

Quality is average ..the husband was nice and polite but the wife was very rude in customer…read moreservices, price range is acceptable

Went here for the first time to have some delicate Indian outfits dry cleaned and they came out…read moreabsolutely perfect. Beautiful ironed and had a nice smelling scent to them as well. The clothes were ready on time and were nicely hung for pick up. Felt great to find and support a local, family owned business! The owner informed me he's been in this location for over 50 years. Quite an accomplishment. I'll definitely be back again

There's not a better storage property in Enumclaw. Meticulously clean, monitoring 24/7. Crystal,…read morethe property manager, is exceptional along with Dee. Will always be my go to.

The storage unit itself is fine! It's the company and the staff that is the problem. They are…read morepoorly trained and like to argue. I experienced problem after problem, spoke to three different people, and no one really listened to me at all. When I wrote to the Office Manager, a staff member called to ARGUE WITH ME. Their customer service isn't. She called to talk but didn't let me speak until I yelled to let me speak. And all she was doing was trying to give me the blame and disregard all that I had said multiple times. That's not customer service, that's CYA. And a bit of gaslighting. I was being told I didn't know what I knew, didn't experience what I experienced. At the end of the day, it's no skin off my nose. When I'm done with the unit, I'll leave. They will remain a poorly run company, will a poorly trained staff, and non-customer service.

I love this place. They deliver n pick up. The work quality is right on point. I strongly…read morerecommend this place if you are looking for a great laundry service. Also they do wash n fold service which I used when I was really busy.

Summer time is here washed my bed sheets laundries / pillows came back like it's brand new…read more If you have an important clothes as gift or needs something to make it shine ?? I recommend here They also pick up / drop off your laundries All you gotta do is just put your dirty clothes outside in the bag and they will bring it back to your door all fresh and new . Thank you

Darren, a nice enough man. A very fast worker, seemed too fast though and had an answer for…read moreeverything regarding his subpar workmanship. I live in a new construction home. One owner. One carpet. One resident, me. The carpet wasn't the top of the line nor was it the bottom. It was pass the builders warranty so, I sought out Darren. Hire local small business owners. I being the only person living in the home, the foot traffic is very light. As with many homes in my subdivision we all developed carpet wrinkles. Darren said, the wrinkles are because they weren't properly stretched. After his estimate and his schedule, I hired him to stretch one bedroom, dining room with adjoining living room, a hallway and two stair landings. The other three bedrooms and the media room did not need stretching. The original carpet installers actually did a good job at hiding the seams as Darren had a hard time detecting the seams in my hallway and near my entry way. He had to reopen up three seams to restretch. One area the length of the kitchen and the joining livingroom he pounded about 20 staples through the carpet into the tack strip under the carpet after stretching When he was finished, I walked about. I brought it to his attention that you could still see the wrinkle lines, though not raised, the now reopened and resealed seams, which you didn't see before as it was even hard for him to find the original seams.  Also the new inserted tack indents in the carpet. Around the bedroom door frame you could see the carpet was now all puckered. And the wrinkles on the landing were still there. He assured me the creases from the wrinkles would disappear, the seams would reblend and as would the tack indents once I vacuumed and steamed cleaned. I steam cleaned and vacuumed. I even purchased a carpet rake and raked with each vacuum. They never did disappeared. They never blended. I emailed him and he did come over promptly. I was happy he was going to fix them, so I thought. The excuses began. He took no ownership in his work and said well, I don't know what you want me to do as he rubbed his face with one hand and the other on his hip. He said, I could pull out the staples but your carpet would curl. (Oh... It wasn't curling before I thought. What about the tack strip?) He told me I could buy a seam roller to reloop the seams he had opened and resealed. Gee, I thought, wouldn't he have one? Before he said the carpet wasn't stretched properly now it's a worn pad . I thought worn from a woman who weighs 130lbs? I said, really from one person, just me in this house? I didn't debate it with him anymore. It's like I made an exchange from bad to the worse. My previous wrinkled carpet for a now obvious seams, creases and tack indents that look like dimples the size of a fingertip carpet. Had I known what the exchange would be, I would rather have my wrinkly carpet back.  And I would hired someone who doesn't work out of their home. I'd use a larger company like my neighbors did who guarantees their work instead of saying, well, I don't know what you want me to do. You learn.

Darren is the best. We have three dogs and have used him for almost 15 years. He is reliable and…read moreprices are fair. He has even helped us with some emergency after hours work when a pipe in the house broke and flooded our carpets. Great service at a great price hard to find these days.

It's my first time using the cleaners. They were able to remove a stain on a delicate sheer dress…read more Very happy with the outcome . The service was well communicated for pickup and the shop looks clean and well operated.

I have heard a lot of good things about Spotless, but I wasn't able to come here sooner as I didn't…read moreneed to send out fancy clothes for wash due to Covid lockdown. My teenage son borrowed his dad's suit for the homecoming dance, and without consulting he went ahead to put the whole suit and tie into the washing machine. Ugh, you can imagine the result... We know that most cleaners provide alteration and repair services, so we tried Spotless for cleaning and also for repair. When we showed the lady at the counter the ruined suits and tie, she laughed and said, "Oh! Teenager! No worries! We can fix these!" In a few days, I came back to pick up. The suits and the tie looked like new, just like when I bought the suit and tie for my husband many years ago! Wow! Moreover, the total amount for all the services was not much as I expected. The pricing was reasonable, maybe I should say cheap!! It may be the cheapest in the area! I am now a fan of Spotless. I will definitely come back again.

I needed a unit for a friend who was not available for any paperwork. The ladies that run the front…read moreoffice were always willing to work with me and deal with me from across the state and made transferring everything into my friend's name, easy. They will text/email and call and won't let things become a problem if they can help it. I appreciate their care and understanding.

I had my storage unit for two years at this location and I had no issues that staff has always been…read moreamazing and helpful. Highly recommend this place.

Complete DISASTER! Poor quality! Rude! Insulting!…read more In 3 months I tied this business in hopes they improve after first and second tries, 30% of items were cleaned poorly and I kept requesting to clean them again. Another 15% (white clothes items) were coming back with yellow stains on spots where I didn't have stains before. So much time got wasted on driving returning poorly cleaned things! The deal breaker, however, was the leather cleaning event. I brought a top notch designer leather jacket and leather pants for cleaning. They took those to pass to another cleaner. When I came back for pick up, luckily, I decided to check how well those were cleaned. The jacket looked as dirty as it was originally and my leather pants were ripped off on a butt and had two dark liquid drops. I practically cried! Instead of an apology, the store manager told me that it is how I brought those pants to them. When I started telling him how dare he was to tell such things to me, making me pay for the service while hiding the damage to the pants, he finally said that they will figure out something. They said that they have an insurance and if it doesn't work, they will give me store credit of at least $800 because pants were not new. The new pants cost is ~$2K if I want to buy the same brand. The whole story was drugging on for 2 months and I visited the store multiple times just to hear that they were still trying to resolve the issue. At some point I demanded to talk to the owner. They said that the owner told them NOT to give his contact information to me and that they are actually not responsible for anything. Since I have no receipt (why would I have it if I buy most of my clothes in Europe and I don't plan to return it back to the stores), they cannot file an insurance claim, besides, it is the other company damaged my pants, not them. They insisted that they are not liable for anything. When I asked the name of the company that damaged my pants, they refused to tell me the name either and said that they stopped business with them. At the end they told me NOT to come back because they could not help me. My next step was to file to the court. For that I need their UBI number which they also refused to provide. Sharing this information here in hopes that my story will save you from money loss and stress of dealing with unethical businesses.

On Monday morning of 7/18/22 I called Aloha to ask for an estimate on how much it would cost to…read morebring in two curtains to be hemmed and how soon they could get it done. The man on the phone said he wasn't sure about the price until I brought them in and that they could get them done by Wednesday afternoon. Perfect. Upon arriving to the store a bit later that day, the man working said he couldn't believe that the person on the phone told me they would be done by Wednesday because it usually takes them a week. He made a few calls and was able to assure that they would be done by Wednesday. I asked him approximately how much this would cost me and he looked at the curtains but could not give me any insight into how much it would cost. The curtains are blackout curtains from target. They are 50"W 95"L. I paid $74 for the both. I needed them hemmed 11". I should have known right then that when he didn't give me an estimate this could be problematic, however I trusted him and saw another reviewer on yelp mention they paid around $20 for curtains to be hemmed so I figured mine would cost approximately $20-40 since mine were lined and there were 2 of them. When I arrived to pick up the curtains I thanked the man for getting them done so quickly and he made a snide comment like "yeah we should have charged you extra for doing them so quickly" which I felt was a little rude as I was very gracious and thankful and was planning on giving a great tip. (Plus the guy on the phone said this was do-able) When he said they were $105 I was shocked. I could have NEVER imagined this price. I asked him "$105? Are you serious? How could it be so much??" He briefly explained that alterations are expensive these days. I called 4 different alterations spots in the Eastside area and they all gave me a quote of a minimum of $20 and maximum of $50 for the curtains. While I am relieved to have my curtains done in time, this was so unexpected for me and I would have really appreciated it if they could have given me some insight into how much this would cost beforehand. I paid way more for the alterations than the actual curtains. I will be taking my business elsewhere next time as I feel he took advantage of my naivety