Service technician and people at the office were very nice but charged arms and legs. $89 service fee then our quote to repair was double the price compared to other company. read more

Most unprofessional company I have ever dealt with in CA NV TX or AZ. Don't waste your time or money. They tell you a time then you never hear from them again until after hours. They will waste your valuable time. UNBELIEVABLE! read more

1st I'd like to start out by saying I am grateful that my initial botched water heater installation from another company that nearly burned my house down was finally resolved by All Pro. Ed was very, knowledgeable with expert workmanship. Here's my issue, they must work on commission because my initial estimate increased $325 dollars when he came to do the work. If you give me an estimate of $800 I expect to pay $800 not $1125 a number that you randomly pulled out the air. Not sure what the $25 for hard to tell when you don't receive an itemized invoice. Also, the upselling is over the top, but I'm sure they're trained and likely receive commissions to do so. However, trying to convince me to get a tankless system, trying to convince me to join their maintenance plan after I'm already out of 4 grand over this water heater issue was just pouring salt in the wound for me. Bottom line make sure you get a written estimate BEFORE they come to do any work. read more

I have been with All Pro for years; they have done a wonderful job; anytime I have had a problem they get here right away, and always fix what needs to be fixed/corrected. Today Zackaria Jundi came out to do my Heating Maintance and also made sure my pipe outside was draining properly for the AC. He is absolutely excellent/the best; He is very patient and detailed. Before he leaves he asks you if you have any questions. He addressed a plumbing issue was concerned about; he let me know there was not a problem. That gave me a peace of mind. Thank you Zack for all your hard work; and, also All Pro for your help. read more

We had half a dozen companies come out for estimates on a re-pipe with pex of an 1100 sq ft mobile home. 14,500 dollars from all pro for a 2 day job. More than double of any other estimate. Almost 4 times one estimate. That is borderline criminal in a senior community. Don't settle, get multiple estimates! read more

I was given an estimate from Michael Cook on plumbing repairs. He took the time to explain the system to me and informed me on the probable causes of the problem. He gave me options on what I could do and not do, or wait on. He was very thorough in his communication. Thanks, Mike! read more

Loved the experience with them. From the initial service call through the installation of my HVAC unit, they were fabulous. Responsive, professional, courteous, and thorough. What else can I say these guys were the best and a credit to your company! Thanks , Zak, Jay, Mike and team! 10 out of 10, would definitely recommend! read more

Terrible!! Wanted to charge me about $6000 for work that didn't NEED to be done.. My unit needs to be updated yes.. But it doesn't need it now to work. All that was needed was new filters and for a switch to be turned on out near the unit. The other company I had come out didn't even charge me for coming. All pro plumbing is a scam... They left my system open and filter off. They should have at least left stuff the way it was found. Will never recommend this place to anyone... If zero stars was possible that's what you'd get. read more

I work in customer service and am so disappointed with All Pro Plumbing & Heating. I have used them almost every year to flush my water heater. This time I called to have them do that and install a new garbage disposal. Appointment made for 8/20 8 to 9am. I called to confirm about 9:10 on 8/20, as he had not shown yet, I was told I was on the schedule. Got a call about 10 that the technician did not show up for work today so they scheduled me for Sunday 8/22 afternoon. I called about 1pm confirmed that someone would be there to flush my water heater and install my garbage disposal. When the tech showed up at 3:30, I asked him if he wanted to do the garbage disposal first or the water heater. He said oh you have to have a tech come out another day for the garbage disposal. Then he looked at my water heater and said it is about 10 years old and there is sediment coming out I won't be responsible if it leaks after I flush it. He said I needed a NEW water heater, which they have been telling me every year the last 5 years!! I sent him away. Will never use these people again. read more

The kitchen sink and laundry utility room sink were both backed up and had a nasty smell. I called two other plumbers and only got the answering machine. When neither returned my call, I called All Pro. I talked with a live person who was professional and courteous, and Eric was at the house in less than an hour. He was also professional and courteous, and completed the job in less than an hour. We also received a senior discount, so the cost came to only $53! Plus, he fixed the utility sink faucet that was spraying water in all directions for no charge. Highly recommended!!!! read more

I had ALL PRO come to my aide the day I discovered we had a slab leak & my power had gone out. Shawn Greany came out & I.can't believe how he was able to take the time to trouble shoot what the problem was. He came back the next day & stayed until the job of fixing all the problems with my electrical panel. I was so pleased with his work ethic, & I had him return to also fix the electricity to my kitchen island which had also shorted out because of the slab leak. Thank you Shawn!! read more

Gus did a thorough diagnostic on both of our units, best technician I've come across for a long time. Professional and friendly. Highly recommended! read more

The work is clean and seems to be good. However, my wife advised me that the bill to replace the guts for two toilets was $638. Less than two hours work and at $20 each for material from Home Depot..oh by the way we supplied them both. I can't wrap my head around this. Thanks for fixing our toilets and you are welcome for your company party! Well here is the follow up a day later. Our $600 but not really toilet is leaking already. Had to turn it off. Guess that 1 year warranty will come in handy at least. read more

Mr. Cabrera was able to repair our water heater in the most efficient way. He saved us so much money , time and hassle. He was able to troubleshoot the problem promptly. We highly recommend him. read more

Gave a estimate that was way over priced. And lied about what the problem was.Becarful of this company.get a second opinion!

I used All Pro plumbing for many years with no issues. But no more they are not what they say they are and they do not have 24/7 service. I called just before midnight on the Sunday before Memorial Day for a complete main line clog. I knew it was a holiday and expected a premium service charge. When I didn't get a call back after an hour I phoned again. I was told the technician got the message and would be calling. Another hour goes by and still nothing. I call again and am told they will page again. This continued until past two when I called another company who actually called back and fixed the problem. All Pro called me at 7:45 the next morning when they opened. I not using them again. This is not acceptable. read more

Don Mitchell and ALL PRO PLUMBING went above and beyond. I received a call from Don, letting me know that he was in my 95 year old father's home. He told me when they are called to an elderly person's home, they like to let a family member know they are in the home. I thought that was very considerate and responsible. I'm sure one of my siblings knew Dad had called for service but since I live out of town, I did not. Don went on to tell me that the service request was not major and would only take a few minutes to complete. Further, he had called his manager and the service would be completed at no charge! Don told me that this something they often do for the elderly. How awesome is that? No Service fee or labor charge, he just had Dad sign a "0" balance invoice. I will recommend ALL PRO PLUMBING, HEATING & AIR to everyone! Thank you Don! read more

In the midst of the recent rains, the driveway catch basin was clogged and flooding. I called All Pro and was quickly scheduled from a same day service call. Within just a couple of hours, George R. arrived and reviewed the situation. He went to work and was able to clear the debris from a challenging underground pipe and the drain is working perfectly now. While he was on-site, I asked him to look at 2 sewer cleanouts for potential clogging by roots. He said the first was draining well, but the second had roots in the line. Within a few minutes more, he was able to run a snake down the pipe and pull a wad of roots out. George was very professional and helpful. I would highly recommend All Pro for professional help and quality service. read more

Erik was sent to my apartment building. He went to my neighbor, and I was an add on, he actually asked my neighbor to help him while he was working. Shocking. Then he is at my apartment. My floaty ball was not working correctly on my toilet and my bathroom sink was leaking where the two pipe meet. I didn't screw it on correctly. Sooo Erik decides the sink is more important than the toilet always running. The quick fix on the toilet was to bend the bar! I showed him the chain needed to be changed on the handle as the the plug does not go all the way down and the water keeps running. He tells me the toilet is not his "concern" the sink is. So he talks to my landlord and off to Home Depot he goes. Comes back with new pipes! Starts sawing away! For something that just needed some plumbers tape and to be screwed back on! My flexible piping is gone, so now I have no way of cleaning it out when it gets plugged again. Thanks. My toilet still runs and now has no water pressure when flushing, the main reason he was there. I lost two hours of work, have one ticked off boss and when I let my landlord know he said the guy could come back on MONDAY between 10-12. Sooo I can lose more work. I think not.. Totally reamed my landlord with a $400 bill... read more

Dan Chavez was very professional & friendly and very knowledgeable in his work. Dan explained ever step that he was going to perform and he was very opened to answering our questions & concerns too. And as a Retired Navy person I most heartedly and proudly give Dan a big Bravo Zulu for his outstanding performance and professionalism in his work. Sincerely, Dale E. Fracker USN CPO (Retired) read more

All pro came out for a free estimate and it turned out to be a very large job . Very large, anyway the took their time brought in a second guy. They spent the time to go over all my options. They also seemed intelligent which is helpful and refreshing. read more

Our kitchen faucet handle broke off so I bought a replacement faucet at Home Depot with hoses included. I called All Pro and they sent two guys out. They wanted to charge $550.00 for a 30 min. job. for installation. Needless to say I sent them away. They don't even deserve one star. read more

I received a $50 gift certificate in the mail for this firm, and I needed a drain cleaned so I called them up. The guy showed up an hour late and quoted $275 for a drain cleaning job that usually costs $75 to $100. Basically, they gave me $50 off and raised the price by 300%. I will say they are very polite and nice on the phone. When I have more money that I know what to do with, perhaps I'll call them again, NOT! read more

I called All Pro air conditioning to check my furnace. The contractor said that my transformer is broken and he needs to replace it. It was to cost me $550.00. My husband doubted and refused to pay. We called another contractor referred to by Cotsco (We Care Plumbing) and the contractor came and said our transformer is not broken he just needs to fix the wiring. He charged us $140.00. Please avoid All Pro Plumbing company under all circumstances. They will charge you for services that are not needed and since you paid $89.00 for the call you will be compelled to pay their deceptive charges. Department of Consumer Services need to check on these companies that are stealing from consumers. I will not give them any stars.. Don't deserve any! read more

These guys are fantastic! Re-pipe and tankless system installed. All trouble-shooting completed and everything in working order. Very clean and ready to paint. Estimate was accurate and work was completed on time. read more

I called All Pro Plumbing to check 2 toilets in my store in Ontario. The toilets were not refilling water. They said that we needed to change the sensors and we did. They charged $650.00. Less than a week later one of the toilets stop refilling again. The technician came out and looked at it and said that we needed to change the whole toilet for another $450.00. When I asked about the labor warranty which suppose to be one year they said that it was voided. I asked to talk to the owner/manager nobody ever called me back. What kind of company is this that will not honor their warranty. We are willing to pay to replace the toilet but not the labor. We are being gouged left and right and no one at this company is courteous enough to call and give us an reasonable explanation. If you cannot fix it right the first time around and you made the wrong call at least honor you labor warranty. This company is ran by dishonest people. We will never call them back read more

Awful service. Can't get to the appointment on time! Then call after everyone is closed and wants to over price the service! Keep looking folks this is not the company for you. read more

Our Water Heater needed to be brought upto code before selling our home. All Pro sent Kenny and we couldnt be happier they did! The lady in the office Shelly called me to let me know when he was on his way so I didnt have to wait around all day. When he arrived he was in uniform and ready to work! He explained that he would be taking a look at it first then let me know the items that were missing to bring it upto code. After letting know the repairs needed and cost (which were fair) he got to work right away. I needed to make sure a licensed plumber came out and did the work correctly the first time. Inspection cleared and thanks to Kenny and All Pro we had no downtime. Will definitely recommend to friends and family! read more

Great company!! Nolan came out and quickly fixed our kitchen plumbing issue. He was prompt, polite and knowledgeable. He found the issue and told us the problem...we have an additional issue but he didn't try to up sell us, just let us know what to expect, and what we can do to fix the larger issue if and when we wanted to. Really appreciated his honesty and integrity. Highly recommend this company. read more

I was having issues with both a toilet and bathroom sink faucet. All Pro sent out both Leobardo and Mike to see about the repairs. When they arrived, they both introduced themselves and checked my issues with the toilet and sink. They asked if I had any other concerns for them to look at, I told them about my kitchen faucet and water pressure issue with that faucet. They checked my water pressure regulator and showed me that it was not working correctly. I had them repair the toilet while I went out to purchase a new bathroom faucet fixture. I was able to find the faucets for the bathroom but had to order the faucets for the kitchen. They fixed the toilet replaced the bathroom faucets and replaced the water pressure regulator, they also put in a temporary kitchen faucet until the one I ordered comes in. Both Leobardo and Mike did an excellent job. I have to say, that both Leobardo and Mike were both very polite, courteous they answered all questions and addressed all concerns. I am very happy that I have the membership plan with All Pro, they handle all my plumbing, heating and air including my electrical work. Keep up the good work All Pro. read more

today I needed a plumbing company and I chose All Pro. I received great service from Drew. The repairs were for what I needed only, no over pricing. The repairs were explained properly just a pleasant experience.Thank you Drew read more

Numa Quintanilla- he showed up on time he was very courteous and he had all the equipment he needed on the truck and finish the work in a timely manner. read more

They are very professional and do good work. I took away one star because they are on the pricey side. They completed the work as expected and offer a 1 year guarantee. read more

I called for a furnace repair job that was a part replacement. It was not the lengthy amount of time that bothered me the the most because things happen but if I get a quote for a job I expect that price to be paid. I specifically asked if there was an inspection fee and I was told no by the office, the quote I received after the inspection did not mention it and then when it came time to pay I get "I failed to mention it". I would not recommend this company and if you do use them watch out for any hidden fees. read more

don't even deserve one star. I called them to get my tankless water heater repair, they said they will be at my house between 10-12 . finally 12;40 a guy showed up and proudly said he has been with the company for 16 years but he didn't know how to fix a tankless water heater. they said they will be sending somebody else next day again 8-10 am . Well fuckers couldn't make it on time. So no good service at all read more

All pro is the best ! I had an intense clogged toiled and didn't know who to turn to, I called in the early morning they gave me an ETA of 10-11am, called me back by 9:30am to let me know someone was on the way. Once they got to my house they fixed my problem in a timely matter, I will definitely recommend to my friends and family. read more

I set up an appointment to get an estimate at my home for this past Friday, service team was to be at my home between 9-11am, I called at 11:15am to see if there was a delay. They said they would call me right back, I called again at at 1130am for followup and they said the service team was delayed and would now be there between 1230-1pm, no one called or showed up again. I placed 3 more calls pushing the time back to 2pm. After 5 calls to their dispatcher/office and not 1 return call I cancelled the appointment. Very disappointing service, I will find a new plumber for my job. read more

Received a ridiculous high quote for a tankless water heater - $5500 installed ($2000 higher than two other companies). I was told that it would cost this much because I was going through the Hero program. Hero is simply a financing vehicle and shouldn't impact the overall cost. I was told that if I paid them directly, they could do the same job for $3500. It's disappointing to see that companies are trying to take advantage of homeowners under this program. I can't speak to the quality of their work, but given that I felt the sales call was misleading, I would never trust them to do anything. Buyers beware. read more

I used All Pro for two repairs and definitely would not recommend them. The first repair was an emergency since I had an 8 foot geyser shooting out at the irrigation line so I called them because they could come out that morning. It was pricey. The second more minor repair was very expensive - twice the cost it should have been according to the estimate I got with my new plumber! Talk about a bum deal for a senior citizen! In reading the reviews here, there seems to be consensus about this company's pricing. read more

I had an awesome experience with this company . We had been having septic tank issues for quite a while. The other company's would just come and pump it out without fixing the problem. Antonio and Josh from ALL PRO came in put in a new pit liner, risers on all 3 access areas . That night the toilets backed up again they were there first thing in the morning to find the problem and fix it . It ended up being a broken pipe which they fixed free of charge a 3400.00 job and gave us our initial check back for 160.00 there work is definetly guaranteed . I would highly recommend this company you definitely get what you pay for . If you live in the inland empire I would ask for Antonio Peters . read more