It's pricey for average American food, but the food was good. I've had the fish and chips, which wasn't worth the $25 menu price, maybe $10-$15. Service is slow to attend to customers when there are barely any customers. The place/decor is great. It just needs some improvements in the quality of service. read more

For a hotel bar, I was really disappointed. They were pretty much dead when I came in at 8 pm after a LONG DAY handling a conference at the hotel and I wanted a fruity drink. First of all, what bar doesn't have a drink menu list? Seriously. Make a list. List some specials. People like lists. Lists are good. Don't tell me, " I can make whatever you want." Give me some choices, I shouldn't have to look up drink recipes. Then I order my drink, which was then $10 and I didn't realize because oh yeah, no listed prices anywhere. As you can see in the photo I attached, the orange was less than stellar. While the bartender was nice, there's a lot of room for improvement. read more

All-Star Bar & Grill - Drink was ok, Orange was sad - Bars Near Me - Marlborough, Massachusetts

I truly hate to do this but here it goes. I've worked in the service industry in the past and I know what good service looks like. This is not it. From minute one both servers (why two servers? There was a total of maybe three tables in the whole place) were sitting at a table on the floor on their phones, eating pop corn and having a drink. This would have had me fired in literally two seconds. I had to get up not once but twice to get their attention for things with long spans of time in between. So, so bad. The servers were really nice too, I think had they actually cared they would be fantastic at their jobs but clearly they didn't care at all. read more

First time here and I was pleasantly surprised based on Yelp reviews. Sean (bartender and server) was very friendly, knowledge and attentive. I ordered Boston Wings with double dipped in Buffalo sauce, draft beer and carrot cake. The beer was ice cold. Buffalo wings were tasty. Carrot cake was delicious, however the menu indicated four layers of cake, but what was actually served was three layers of cake (see photo). Regardless of this exception, my visit was a pleasant experience. read more

All-Star Bar & Grill - Ice cold beer - Bars Near Me - Marlborough, Massachusetts

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The name of the restaurant is All-Star Grill, so when the you go to eat here you would expect to be able to order something off the grill, but you would be wrong. My wife and I tried to order grilled chicken salads, and they told us "The Grill is Closed" but you can order anything from the deep fryer. If your not going to use the grill, you may want to consider changing your name to something more appropriate like "All-Star Deep Fried Food". Also, it's clear the employees are overworked and short-staffed. Management needs to step it up. Take care of your employees and fix your grill. read more

For years I thought I hated the sound of children's laughter. But, as life would have it... I was just hungry. The moment I stepped my parched feets into the beautiful Greco-Roman inspired gala, I knew I had found my hunger house. The appetizer had me stolen in a New York minute: Iceberg lettuce drizzled with Chipotle-Lime Chutney & Sage gave me goose pimples from the first to the last bite. The main course brought more of the same ecstasy: Sautéed lamb on a bed of dirty rice w/ imported red wine au jus, just delightful. What made me a keeper of keepers was the happy ending (Dessert time): Chocolate schneken with fresh roasted almonds & caramel. I was astounded when I was informed by my fair wench that I was voted their most well groomed guest of the evening, and was awarded my meal on the house. It inspired me to be more consistent with my personal upkeep, which is always a plus in my book. I e-mailed fellow entrepreneurs and business owners immediately following my experience, urging them to wet their beaks on this action. As you must know, the All Star Bar & Grill is quite the hot spot! * Schmoozing * read more

Sign said Wait to Be Seated...we did wait for close to 15 minutes and decided to sit at tables near the bar. The bartender was apparently the only one working. He had to leave from behind the bar to go take orders. In order for us to drink we had to go up and ask for them. He was set up to fail. Food was disgusting. Loaded Ground Beef Nachos were a joke. They crumbled up a dried out hamburger patty to put it on top. Dishes we were given were gross. Absolute Citron should not have a yellow tint to it. Verified twice it was what I asked for but the attitude made me decide to just leave and never come back to this hole! read more

Had a large group last night. Honestly, I don't know how the food is, after 2 and a half hours I never received my order. I was not alone in that, barely a third of our group received food. They apparently forgot to put in entire orders, then had the gall to ask how the food was. The food was imaginary. It took well over an hour for them to take my drink order. Oh, and while they said they had a number of beers on tap, it was just 1 cause they somehow ran out. Who runs out of Guinness? The food here might be wonderful, it might not be. I have no clue. All I can say is the service is about the worst I have ever seen. I would never go back again, as the entire point of a restaurant is to actually have food. But, hey, at least the servers got pictures with some of the costumed people there for a con. No food at all, but glad they got their pic. Completely awful. Next time, I'm going to Wendy's. At least there I will get food. read more

this was the first time going here, the decor has a nice sports theme, was seated immediately and the service was great. Our waitress was awesome! Got our drinks and we had calamari for our appetizer and it was cooked perfectly, you can always judge the kitchen from the calamari. The rest of our food was great, awesome buffalo chicken burger with fries, wife had the open steak sandwich and a friend had the taco salad wich was huge. I also had the onion soup wich was excellent and our friend had a bowl of Texas chili, regardless we brought home half of it..will definitely go back, this place is a hidden gem for sure. read more

As we were incredibly hungry and tired, this wasn't too bad a place. The chowder was passable, and the "philly steak roll" was an interesting piece of food. Too bad it was delivered after the entrees. The fish and chips were passable, and the baked potato wasn't all that bad. Adequate food, pricey, but easier than getting back on the road to find something else. read more

Friendly staff, decent food, but man do they take their time. Took over an hour to get our food and another 20min just to get the check. But otherwise, not bad for a restaurant in a hotel. read more

In all of my life never have i experienced such heartache when eating at a restaurant. The dining experience here is an absolute travesty. The previous yelper couldn't have said it any better. Not only was the food a massive disgrace but our waitress rode the short bus to work that day. Im really just at a loss for words. I thank myself every day that I am not the suicidal type because this experience would have pushed me over the edge. Do not eat here! Not now, not never! To quote my good friends in the sugarhill gang "Have you ever went over a friends house to eat and the food just ain't no good? I mean, the macaroni's soggy the peas are mushed and the chicken tastes like wood. So you try to play it off like you think you can by sayin that you're full. And then your friend says "Momma, he's just being polite He ain't finished. Uh uh, that's bull". So your heart starts pumpin and you think of a lie and you say that you already ate and your friend says "Man, there's plenty of food so you pile some more on your plate". While the stinky food's steamin', your mind starts to dreamin' of the moment that it's time to leave. And then you look at your plate and your chickens slowly rottin' into something that looks like cheese. Oh, so you say "That's it, I got to leave this place. I don't care what these people think. I'm just sittin here makin myself nauseous with this ugly food that stinks." So you bust out the door while it's still closed still sick from the food you ate and then you run to the store for quick relief from a bottle of Kaopectate" read more

Service is superbly subpar. The Food is atrocious. The broccoli soup was campbell's with water, Chili was campbell's fire house, Potatoes were out of a box, steak fries were ore Ida, artichokes were from a can, chicken was dry and the baked potato was actually steamed and somehow dry as a bone. Please if you have any respect for your pallet do not eat here... read more

The drinks are perfectly prepared, great bartender (Sean) and the food is actually really good!

Typical low end hotel bar food, frozen and fried to order. Staff is friendly and pretty quick, drink never went empty so that's a plus. Pretty cheap drinks. Bottom line is if you don't feel like leaving the Best Western, it's a better alternative than most local delivery options. read more

Casual place, good - not great food. Went with our friends and their kids which it was good for, plenty of running around space! Pool table makes it even more fun and they had a good selection at the bar. Reasonably priced and friendly wait staff. Would probably go back again if we were in the area. read more

Nasty. Sorry excuse for a sports bar. Dirty and food is disgusting/stale. Basically like having a college kid cook you some frozen food but you have to pay for it and then tip them. read more

Restaurant in the hotel had closed after our team bus arrived. Boys were hungry so the manager went back and prepared subs for them way after closing. That's customer service if I've ever seen it. read more

Ordered a lobster roll and fries. Came out very quickly Fries were cold, told the server he took back to the kitchen brought back said fresh new fries, they must have microwaved the whole plate because when he brought it back less than 2 minutes later the lobster was warm. Lobster did not taste fresh. Service was ok and server was very nice. read more

The restaurant, AWFUL. Bartender, MISERABLE. We overheard him state to his co-worker that he was scheduled to work over 50 hours for the following week, probably why he is so miserable. The food was terrible and they only serve 20 oz. draft beers, nothing less that that. When I asked for a smaller size, he suggested a "to-go" cup. We ordered a mess of a plate of nachos and some type of spinach ravioli with wayyyyyy too many sun dried tomatoes. Over all, terrible. I didn't have high hopes to begin with but it could have been much better. They really should recreate the entire menu. It was a little over the top and they couldn't execute. Definitely should have stuck to pub food. If there is a next time, I'll have better luck with McDonald's. read more

I took a friend who came here from the middle east to this bar. He had only been out of his country for 6 and a half days. After going here, his attitude seemed changed drasticely, the lively and curious friend i once new seemed now upset by something that maybe i hadnt at the time been aware of but we continued our night, he at first told me that he had eaten to quickly and that his isolated behavior was due to discomfort from doing so. A week later, a day before he was to leave to head back home, he confided in me this... "in my country where so much of our lives is dictated by the horrors of day to day violence and tyrany, where hope is at times an afterthought, i viewed your country as a beacon of promise that freedom, God given freedom existed and flurished. Knowing that your country merely existed was proof to me that life WAS worth living for, that Hope did exist not just in the hearts of the oppressed, but manifested in the hearts and minds of those who where lucky enough to call themselfs citizens of these united states." He paused for a moment and stared at the floor and spoke a sentence that sounded to be for me, but with a tone that made me feel that i was hearing his own thoughts, thoughts that he may have not been aware were being heard by anyone else, thoughts that may have not been meant to echo in any realm outside of the dark cold real place that they originated from within himself. he said to me... "how could such service, breed such hatred" i did not attempt to pretend to know what he was speaking of that night. he returned to his homeland and years past, i had not thought of him in a year or so when i saw him next. not in a reunion at an airport, not on a trip to his own country. i barely recognized him when i did see him, but finally it all made sense, i saw his face in the crowds on the news 2 days after the syrian embassy had been sacked by anti-american demonstraters, holding a burning american flag. i knew instantly that his love of freedom had been born in dreams of america, but his loathe for america had been born in the nightmare that was our service at the All-Star Bar & Grill.... and the quality of the tomato soup, that may as well have been merely "poop soup" read more

Took me 15 minutes to get my BEER. Outrageous. Only 3 other people at the bar. Other people came and left unserved. Never coming here again.

Excellent food and wonderful ambiance, good people to take care of you!!!

I don't write a lot of reviews but felt inclined after spending 3 days straight in and around this place while I stayed at the hotel. The conclusion I reached was the staff overall is friendly and want to do a good job and the quality of the food and drink are really pretty good. However, the place is horribly mismanaged. The staff is apathetic and honestly have no idea what to do from an operational standpoint. It's like everyone is running in different directions and openly complaining that they don't have enough staff or the materials to do their job. In reality they are well staffed, but lack any sort of direction or sense of process. The manager runs around doing the staffs job rather than provide direction for his team. The taps at the bar were routinely spent and nobody knew how or who was changing them. They were running out of everything, including glasses. The first night when we were getting seated for dinner, the hostess tried to discourage us from staying saying they were very slow that night. We stayed anyway and she was right! Another night, there was a bartender (Mark) who pretty much didn't care about anyone at his packed bar and spent his time complaining to the customers about work conditions or counting his tips. I waited for 10 minutes for my 1st drink while he stood 3 feet away from me, making eye contact, doing a variety of meaningless tasks while many customers waited. The staff around him were clearly annoyed as waitresses resorted to going behind the bar themselves to make their own drinks. It was truly remarkable! He was completely oblivious to what was going on around him. Thankfully he was rescued when the more competent Jim came in. They are busy because they are located in a busy hotel and have a captive customer base looking for convenience. I feel bad for this team because they are severely lacking in leadership and direction. Very obvious! Poor management kills this place, and it's a shame. read more

This place was simply amazing. After dropping my car off with the valet, I was escorted to my table by a procession of unicorns, guided by a Nepalese Sherpa. Upon arrival to this most beautiful establishment I was shocked to discover plush cashmere carpet, rich mahogany furniture with real gold inlays and an abundance of leather bound books. The seats were so comfortable, it was as if I was floating on a cloud. The atmosphere was nothing short of breathtaking. Children were frolicking about, chasing butterflies and the aromas had notes of lavender and berrys. The orchestra playing classical works was simply amazing. We were shocked when Andrea Bocelli came out and sang the most beautiful version of "Con Te Partiro." Oh, and the staff, I think they were pixies, which was great. They did a terrific job grooming my unicorn. We were served before we even ordered. Somehow they knew exactly what we wanted. The soup was simply amazing, as if the pixies were collecting the dew from a magical onion forest. If the fresh multigrain bread didn't just come out of the oven right before it was served, I'd be shocked. My entree was out of this world. I figure they shot my pene al aribiata on a rocket ship straight from Italy. It got to me that fast. Dessert was simply amazing. They have a whole staff of magical elves creating magical confectionaries. They couldn't tell me the name of my dessert because human ears couldn't possibly hear the name of this magical goodness. To our surprise, the incredible manager felt compelled to comp our meal because they felt there just wasn't enough magical goodness. I disagreed but they insisted. Before we left, a team of gnomes massaged our feet and shined our shoes before we floated to our unicorn. Valet had my car ready but oddly enough they somehow turned my 1987 chevette into a Ferrari. The scent they left inside must have been pixie dust. It was amazing. Sadly, our fairy tail dinner was over but I will never forget the All Star Bar and Grill. It was out of this world. I also have some ocean front property in Arizona, for sale. read more

The Best Western "sports bar" & grill is dying- I have been coming here for 10 years and it used to be a fun place. The kind of bar where the bartender knew everyone's name. Not anymore. First of all the so called sports bar no longer has a pool table. Second of all you can't play darts when they don't have them... When I drop $200+ for a room, drinks and food I expect a little entertainment and better service. How can one bartender take care of so many during rush hour? The bar is losing money by not taking care of its patrons fast enough. Not to mention it stresses the bartender out and it becomes apparent they hate their job and that energy rubs off on the customers. Friendly, personable & outgoing are key. Attitude is not desireable. I don't like being served by someone who sees us as an obstacle to getting home for the night. Atmosphere counts for something too - how about a little music in the background? Food is decent. Best Western get it together!!! read more