CANNOT RECOMMEND - EVEN AS A LAST RESORT! We had a long awaited trip and rental car planned, and the rental cancelled at the very last minute. So, on the Friday my family of 6 was set for a Road Trip this was the only place we could find with a 7 passenger van. First off - they were 35% MORE EXPENSIVE than any other rental agency quote. The reservation that fell through was for $800, and Enterprise quoted $1,200 for 10 days - but didn't have a van. So, this place charged $1,700 for 10 days, unlimited miles. First off - the major rental agencies will rent a new car in great condition. Not CAR RENTAL HELP CENTER: -2017 Dodge Caravan. (FIVE YEARS OLD - no bluetooth, no navigation.) -Interior had trash in all the pockets, and a dirty fork under one of the seats. Disgusting. -112,000 miles on the odometer -No Car Registration in the vehicle. -Left front passenger tire completely worn out - suffered a tread separation the second night out - If it had been a blow out, we would have been killed. (Van was out of service for a day and a half because there are no tire shops on Sundays. State Trooper told us the tire was illegal, and it was illegal to drive without a registration.) -Missing exterior trim pieces. -Body Damage. -Seats worn. Arm rest had a divot from 112,000 miles of someone resting their arm. -Front Passenger door would not seal correction - constant wind noise -Check Engine Light came on 100 miles out of town. When I turned in the car, the attendant could not care less about the fact the car was out of service for a day and a half, that they had sent it out with an tire that was illegal. He was more concerned with getting the car out to the next renter, as he had called the day before to see if I could turn the car in early for another renter. So, we won't be back, and my opinion is that if you value your life and that of your family if this is your last resort, make sure you check the car, and the condition of the tires. read more

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We ultimately ended up not needing a large van for our trip. However, I felt compelled to write a review about the experience we had with this company. So take my feedback for what it is worth. The entire back-and-forth communication was exceptional. Customer service was prompt and friendly. They provided lots of information, went above and beyond to accommodate our specific needs, and offered a great quote. I will definitely be giving them a call for our next adventure. read more

Reserved 2 vans many months in advance. When I picked up the vans, they were old and had more than 200k miles on them. The alignment was way off when I began to drive one of them. I couldn't go over 60 mph on the highway because the van would zig zag. The other van smelled like smoke. Stay away from this place! read more

Had a very pleasant experience renting a van from this company. I felt everything was fair priced, and the service was very accommodating. Owner went out of his way to make sure I was happy with everything. read more

Rented 3 Ford transit vans from All Star Rent A Van for week. I needed them for a work event. I called around, even contacted my nephew who works at Enterprise. No one could beat their rental price. But price was my main objective. I was a bit hesitant because I was not familiar with the company and had never heard of them, nor used them. I called and spoke with Mike. Mike was very helpful. I voiced my concerns based on some of the reviews I've read on Yelp. Mike provided me all the information I needed to make a decision. I was still hesitant. He sent me pictures via text, as well as encouraged me to view the pictures on Yelp. After two days of talking to Mike, he gained my trust and I made a reservation. I specified the date and time of pick up and drop off. Also, I made sure I had a reservation number and because I can be a bit OCD, I called him a week before and of course two days before I was going to pick up. Filling out the paperwork was fast. Brought the required documents: valid drivers license and current insurance. We were out of there in 15-20 minutes tops. Vans were filled up with gas and ready to go. He informed me that one of the vans had a manufacture defect with the key and electronics only when starting and that it was sent back to the dealer to get fixed. Mike explained to me with clear directions to insert the key in ignition, wait about 30 seconds or a minute, then try again. It happened twice but it really was not a problem, as we followed the instructions correctly and it would start immediately. Maintenance of the vans appeared to be up to date. The interior of the vans were spotless and clean. Seating for up to 15 passengers. Easy to get in and out of the van and the seats were comfortable. (Driving a transit van is so much easier than the large Econo 350) Gas mileage was also great. When returning the vans, it was extremely easy and efficient. Mike also offered to drive us back to the office. We decided to take an Uber since we are located in La Jolla/University City and it would take Mike 40 minutes out of his time to get back to the office for another appointment. Located right before Wally World parking. Easy to get there. If you are not familiar with San Diego, take into consideration there are two other rental places, parking is limited and make sure you get there before 5pm traffic. Otherwise you will have a harder time getting in and out of Kettner. Overall fantastic experience and I would recommend Mike and All Star Rent A Van. I would use them again. I've actually already verbally recommend this place to co-workers and friends alike. read more

Do not rent. Do not waste your time. Made a reservation a month in advance in person. Spoke with management and told them exactly where I was going and for what purpose. (Taking a group of athletes up north for an Olympic team tryout). I confirmed that I would get the van requested and left. I should up to pick up van and low and behold the old bate and switch. Do trust this company and I will never rent or refer this company to anyone. Do not rent... read more

I rented a Van from All Star Rent a Van to visit Valle de Guadalupe in mexico. I received a clean Van I was very happy with the service and will definitely rent from them again. Great option to travel to mexico. read more

I rented a 12 seater van from Mike for 2 nights a month prior my event. Then called to change it to a 15 seater for 3 nights. Mike was so accommodating, he gave it to me for the same price a night. Then the day before the date I got a call from them requesting I pick up the van for free the day before. Unfortunately, I couldn't pick it up and came the day I requested it for. The van was clean and ready for me. I was bringing 14 of my classmates since kindergarten over 50 years of friendship across the border to Rosarito, Baja Mexico. I felt so safe in the van which included Mexican insurance. Needless to say we had 3 wonderful nights of bonding, in and out of the van with the help of our home step stool to ease 14 seniors laughing their hearts out! Thank you Mike for all your help. Will call you back on April for another batch of friends. read more

What an incredible experience! Mike was fantastic in his communication and accommodations. Every other rental place was 2x the price and didn't have unlimited miles that Mike was offering me! There is no better van rental in San Diego , trust me I researched this for days! Thanks Mike!!!! read more

I have rented Vans from them 3 times now. Mike is a super nice guy to work with. I'll be using them for many years to come. Great customer service and competitive rates. read more

What a joke!!! We are a Texas based company. We rented 3 vans from these guys. Totally unprofessional!!! 2 of the vans were OK mechanically however dirty and unkempt. The 3rd van was UNSAFE to drive one bald tire, and the other tires were of another brand so no tires on van matched. The turn signals did not work with the brights on which was the only way to drive because lights were so dim. The radio was broken, antenna was broken doors were broken. One rear door would not open. Rear air conditioning did not work and it was hot!! This van was dirty, unsafe, and in very poor condition, manyfactured in 2000 with 167000+ miles. DO NOT RENT FROM THESE PEOPLE!!! read more

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Best prices and Best Vans/Service! We rented two Transit vans (based on the Yelp photos) for a fashion photo shoot trip in San Diego for almost a week. Everyone commented how much they loved their vans. They were clean, well maintained, and their AC worked so well. Mike was so helpful and patient in our rental process and so nice and professional in person. We will recommend them to everyone we know traveling to SD. read more

All Star Rent A Van - Transit vans were awesome! - Car Rental Near Me - San Diego, California

I'm not sure what I would have done with such short notice but Mike from All Star Rent A Van quickly got back to me with a couple solutions during a very busy weeekend. My trip to Vegas with the whole family was salvaged because of Mike and grateful to him treating me as if I was his only customer! Me and my new wife Dahlia will never forget the great blessing you did for us in our time of need! read more

Excellent customer service! We were in a bind and needed a large vehicle rental asap. They were able to assist us quickly during a very busy weekend and accommodate us on short notice. Our van was in excellent condition and we had no issues during our rental time period. I highly recommend their services and will definitely use them again! read more

Good place to give your business to. Clean vehicles, and a friendly staff that made it easy for me to get set up with the van I needed. Overall an enjoyable experience. read more

Do not rent from these guys. They are now located at 3338 Kettner Blvd. near the airport. They assured me the van would be clean and in good condition. We couldn't even find the seatbelts. It had over 150K miles on it, the brakes sounded like they would go out at any minute and the windows shook so hard any time we went over 45 mph, that you couldn't even hear the person next to you. They promised the van had been recently inspected and certified and that they would give me a "credit" to make up for the trouble. I am still waiting for the credit two weeks later. "It's in the mail." read more

If I could give more stars I would. Such a great experience renting a van for the weekend with all my girls. It came clean and smelled good. We had so much fun traveling around in the van. Would highly recommend and will definitely be renting again in the near future. Thanks again! read more

It was all a bit weird due to the fact we were arriving on Thanksgiving. They had asked me to email my driver's license and cc and the van would be waiting in a parking lot near the airport. I was a bit skeptical at how this was all going to work out but it was fine. The van was there, ready to go and it was super easy to pick up. No problems at all. read more

Mike thank you so much we had a great time in temecula with our family .. your rental was easy and affordable .. happy holidays to you and your loved ones read more

Total ripoff!!! My family (4 adults and 2 children) recently rented a van from All Star Rent-a-Van (4-18 to 4-27 of this year). We traveled by plane into SD Airport on our way to our Mexican vacation to the Rosarito area and the Baja coast. The van was filthy and torn up inside. There was garbage in it, torn upholstery, seat belts that didn't work, sharp metal pieces (which my son tore his pants on), missing arm rests, and window that were so dirty we had to clean them to see (inside and out). One of the headlights (even after cleaning) didn't work consistently. Unfortunately we were in a bind and didn't have options to rent another vehicle, so we took the van. The brakes seemed to work and the tires were passable. . read more

Mike totally helped me out on our last 15 passenger van rental. The price was great (best we found after calling 5 companies). But, most importantly, Mike was very flexible in meeting our time frame and short notice. The van was in good mechanical condition and we had a smooth trip. I would definitely recommend these guys to anybody. read more

I will continue to use All Star when we take our group trips. They have the best prices around, and their vans are spotless. Staff is very accommodating as well! read more

First off, I gotta say - these guys really pulled through for me this weekend. I was in desperate need of two 12 passenger vans for a race because another company cancelled my reservation. At first, they didn't have any available but because they could tell how desperate I was, they made a few calls...pulled some strings and got me two - 15 passenger vans at a lower price than I was originally quoted. That's the reason for the 5 stars. Their customer service was exceptional and I would rather use this company than Avis. The quality of the vans were a bit to be desired to say the least, but they got the job done. Thanks again guys.... read more

I was hosting a retreat in Julian so I rented a 15 seat van to transport everyone. The process was painless. I made a reservation online, and got a call the day prior to confirm everything. When I got to the office I was in and out within 15 minutes. The staff was friendly and provided excellent service. The van was clean and was easy to drive. Being my first time driving a van of that size I was a little nervous at first. I will definitely use them again. read more

Mike took care of my rental for 10 days, he was super nice and help to get the Van after my last minute call. The Van was clean from the inside out and great to drive. No mechanical issues at all. I totally recommend All Star if you want to rent a Van. Their prices are good too. Thank you Mike read more

I reserved my 15 passenger van about 6 weeks in advance via the website online. I got an email confirming the reservation immediately. The week before I called to check the reservation and arrange the pickup. Mike was friendly and helpful. I had to change my pickup two times after that, each time Mike was accommodating. When I arrived to pickup the van it was ready and waiting. I spent a few minutes in the office, confirming the insurance and drivers information. Then I was ready to go. The van was perfectly fine. It looked in good shape and drove nicely. We used it to shuttle the wedding party around for the week of my daughter's wedding. It was great to have seats for 15 when we needed it. On the return, I again rescheduled with Mike at the last minute to bring it back early. He waited for me to get there and took care of everything again quickly. Thank you for good service at a reasonable price. We will book with you again when we have a big group to transport. read more

Mike was lovely and got us all set up for our rental to Mexico! He even let us have additional drivers at no cost. The van was clean, drove great and actually got decent mileage. And I couldn't find lower prices. I'd definitely rent from them again. Thanks mike! read more

I was nervous about renting from this company, because I had read some unflattering reviews online. I shouldn't have worried -- I was completely satisfied with this company, the vehicle we received, and the staff members who helped us. When I experienced a problem (which was MY issue -- not related to the van or the rental company), my contact at ASRV was completley sympathetic and helpful, and was flexible in modifying my reservation to fit the situation. I'm so grateful that I booked with this company and wholeheartedly recommend them. read more

I rented a van from All Star Rent A Van a year ago, (June) for my high school basketball team. They were extremely professional and reliable. I worked with Mike, who dropped off our van at the airport. Mike is also very knowledgeable and helpful in helping you reserve a van. Bottom line, I TRUST ALL STAR RENT A VAN! If you want competitive prices, quality service, I highly recommend you use All Star Rent A VAN and ask for Mike. For this reason, we are using them again this coming June. Coach Hyatt CA Boys Basketball read more

Booked two vans with this company at least a month in advance for a weekend. They were very helpful and gave the non-profit I work for a great price. I should have known it was too good to be true. We were schedule to pick up the vans on Friday and got a call on the Tuesday (after I called them earlier in the day to confirm) that another group extended their trip so they no longer had a van for us! Good luck trying to rent from these people, because you might not actually get what your reserved and already paid for. read more

DON'T TRUST THIS COMPANY. A month ago I booked a van to take a bunch of 9 year olds out for my son's birthday. I booked with Mike and he quoted my $129 "total, out the door". He said we would pick up and drop off in Solana Beach Amtrak station given I live in North County. I confirmed time, location and price the night before and all was good to go. We arrived for pick up, he was 15 minutes late and then when filling out the paperwork, Mike told me he needed to charge me more for pick up/drop off. What???? He changed the terms of our deal. We stood our ground and Mike called the owner (rolled up the van window to make the call). The owner spoke to my husband saying that the driver left his family to bring the van to us and that we needed to pay or drive it back to the downtown location (our car was going to be left in Solana Beach). We told him how that didn't work and that was not the contract and the owner told Mike to drive away. He did! Trust your instincts. When he was late and then drove up in a dirty van, I knew something was wrong. Scam artists! Our party is going on without incident and the boys will have a blast! What kind of business changes the terms the day of????? BEWARE!!! read more

I would HIGHLY recommend All Star Rent A Van for any event. To start, the owners were extremely nice and accommodating. From the moment that I inquired about pricing to the follow-though after we returned the van, they provided us with fantastic customer service. The van was nice and clean and was perfect for the event we needed it for. No doubt, the BEST experience I have had with a rental company (and I have had several). Thanks again All Star Rent A Van for making my 32nd birthday celebration the best birthday yet! read more

We rented three 15 passenger vans from them for a 5 day trip to Mexico. It was this company, but we picked the vans up from them at a hotel located near Knotts Berry Farm in LA. After reading the reviews, I was TREMENDOUSLY nervous, but they were the only company I could find in LA that would allow you to take the vans to Mexico. They quoted me a price $200 less than the places I called in San Diego AND made my life so much easier by letting us pick up the vans in LA. Even though I was expecting everything to go wrong, EVERYTHING went perfectly. There was literally nothing they could have done to service us better. And no, I'm not a plant. :-) read more

Easy, prompt and great prices! Great quality of service, I will use this service again!

We rented from this company and they gave us first class service. We needed a 15 passenger van and that is what we got and we took it to Palm Springs for a trip. The van performed as we needed it to and the drop off and pick up scenario worked well for us and they worked with them. I would rent from them again. read more

we will never ever rent from this company again !!! it was our first and last time to deal with them. we rather walk !