I love the upgrades that the new management put in. I've been here for a while, but this is much…read morebetter now. Thank you!

Needed short term storage at a reasonable rate and got exactly that. Facility is being improved and…read moreI was able to do business by phone.

Pretty simple and no frill. Clean and well kept. Need code to enter the gate. There is a moving…read morevan for free but you need to reserve well in advance. A few trolleys onsite to help

I reserved a 10x10 storage room at the Ashburn, Virginia location at 20820 Century Corner Drive. I…read morehad scheduled a move-in time and day with the manager weeks in advance. I went there personally to meet the manager and inspect the premises and room. When I got there on my move-in day with the movers, there was no one in the office. The office was closed. I called the main phone number and it directed me to a call center. They had no idea how to get a hold of the manager. I escalated this to a supervisor. No one called me back. I had the movers idling the truck and they were on the clock. I was forced to find an alternate place miles away. I ended up spending 2 extra hours for my move. To this date (5 days later), no one from Morningstar has called me with an apology or explanation of why no one was there. Stay clear of this place.

The worst storage company I've ever seen. When Mr. Harris owned the place it was affordable, full…read moreof friendly staff, and you didn't fear being ripped off. Today, that is not the case. When they took over, I was paying $35 for a PARKING SPOT, and now it is $90. Not only do they raise their rates whenever the hell they want, they also change their billing system without notification which will void your auto-draft, so then they charge you late fees because you didn't know! sounds appropriate, right? that's fantastic of them after jacking my rates up 4 times in a year and a half. If you value your mental health stay away from this terrible company. for the record, I am not a leave a bad review kinda person. DO NOT USE THEM

From the owner: MyPlace Self-Storage strives to provide our tenants with an unparalleled storage experience through…read moreour convenient locations, various storage options, and friendly staff. With over 30 years of experience, we have helped fill the storage needs of communities across the US. Whether you need residential storage, commercial storage, or student storage, MyPlace has the self-storage unit for you. We're here to help when you're decluttering your home, relocating, moving out of your dorm, optimizing your office space, or even looking for a place to store hobby equipment and vehicles. For your convenience, our facility offers gate access every day from 6 a.m. to 10 p.m. When you need high-quality, secure self-storage near you, look no further than MyPlace!

I have never had a bad experience here. The girls in the office are a delight! Their hours are…read morestrange but in all I greatly appreciate the convenience of the lot and wonderful attitudes of the girls in the office. Thank you again ladies for all your help. Hugs

Very inconsiderate with communication and close and lock their doors at random times throughout the…read moreweek. They will hang a "be back soon" window sign and be gone well after the indicated time. I'm pretty sure the guy that manages that place sleeps in the back until people come pounding on the door or call five times back to back to wake him up. Don't even try reaching them on the phone. You will get their corporate customer service nearly every time. Unreasonably over priced units considering they are not air-conditioned and there is no maintenance from what I can speculate to keeping rodents or pests out of your unit. They force an insurance policy on you to pay every month which is very minimal coverage, and if you get a first month free offer, they charge you for initial fees which basically offset the cost anyways. My particular unit was constantly being invaded by mud-dobbers. And I had constant anxiety about them infesting my toolbox which is valued more than most vehicles.