Terrible customer service. I've never felt so inadequate or unvalued. Just because my order was not…read morea very large one doesn't mean that you shouldn't make your customer feel valued. The owners we extremely cocky and unprofessional. Never again and I do not recommend this place to anyone.

The Kitchen Cubes guys just installed my new Formica counter top in my kitchen. Looks terrific…read more They also installed a new sink and faucet. Very efficient and thorough. Plus, a few months ago they also installed a new bathroom vanity top and that looks great as well. Very happy with the company and their service.

We removed a builtin for an old TV in our living room and we wanted a new builtin that matched a…read morecabinet on the other side of the room. Jim came to our house, took some measurements and was able to build a matching, higher quality cabinet. He did a great job painting and installing the cabinet. Jim is a real pro and I highly recommend him for custom cabinets.

They resurfaced the cabinets in our kitchen and converted cabinets to drawers. Did a wonderful job…read more Highly recommend them

I would not recommend this granite and cabinet company based on our experience. What should have…read morebeen an exciting kitchen remodel turned into a frustrating and stressful situation. First, it took them three weeks just to come out and take measurements for our cabinets, which immediately delayed our entire project timeline. Communication during that time was very poor. When the cabinets were finally delivered, one of them was damaged, and instead of taking responsibility, they blamed us. To make matters worse, the countertops that were installed were not the ones we selected -- and they were also damaged. After bringing these issues to their attention, they have now stopped responding to us altogether. At this point, we are left with damaged products, the wrong countertops, and a delayed remodel. Extremely disappointing customer service and lack of accountability. I strongly suggest others proceed with caution.

My husband and I had granite counter tops and a large single bowl sink installed during a kitchen…read moreremodel in February 2021. Last night (July 2024), the sink fell out of the counter top. (See pictures below). Here is the text exchange between the company and I since no one returned my phone call, nor did this person even call to speak to me at anytime. (all from the following day of the fall) Kenosha & Racine Granite Corp: "Good morning. That's very unusual we can fix it no problem we can warranty anything that old but can deduct 50 percent to fix it.we would get 400 so would 150 be ok w you can do it this am if your available" Me: "We thought this to be very unusual as well. When the sick fell it caused damage to the pipe and cabinet. The garbage disposal appears to be ok but will need that looked at as well. When you say that you can come out this am that is great. Will all of this be fixed in addition to the sink?" Kenosha & Racine Granite Corp: "No they can't fix cabinets but can hang the sink. I can get guy to do that probably 200 Or so our cost I am confused. What will be fixed and what would I have to pay? Would be 150 and approx 200 so 350 or so" Me: "For what? What would be completed?" Kenosha & Racine Granite Corp: "Ok so rehang the sink. Have to look at the garbage disposal if running smooth if not they vibrate everything apart. 150 fix cabinet best we can. See about plumbing 200-350 approx so 350-400 total can't guarantee the cabinet repair looks like painted ?" Me: "Honestly as I research & talk to more & more people I am questioning this sink's installation. In talking with contractors, insurance people & a friend that installs sinks such as this It appears our sink was not supported well enough. As you know an undermount sink needs to be well supported. Now as I needed to take a closer look at the job there isn't even a silicone ring or anything on the top sink lip nor are there any other supports but the 4 clips (2 of which are now totally gone as the sink pulled them from the granite.) I waited for your assessment & it still doesn't make sense to me nor sound fair. "garbage disposal ...vibrate everything..."?? this sink was installed 3 years ago. This should not happen. I feel this is your companies fault. You should have insurance too cover for these rare instances. As a customer I do not want to get into a back & forth. I do not have the time nor the energy-- Nor should a customer have to do that. We are just lucky no one was injured. Thank you for quick communication,& assessment. I just do not think it's fair nor just." Upon further review of my notes from the installation, I was reminded that a piece of the countertop was cut incorrectly. The dimensions were accurate but the L shape went in the wrong direction. The company decided to cut the new piece free of charge. Not sure why I would have been charged for a recut error. Nor did the company offer compensation, a percentage, off, etc.

Great customer service. Easy to deal with. Listens to what you need. Was able to help, even though…read morehe didn't make the cabinets.

Totally unprofessional from moment they picked up the phone. There are too many cabinet…read moremanufacturers to waste time on disrespectful employees at Custom Cabinet Man

Such fantastic, unique options for all kinds of projects and, better yet, all of the proceeds from…read moresales go toward sustainability and workforce training. It's so great to see so many very useable items get salvaged and reused. Such a fun place to just wander and find hidden treasures!

Awesome, let me repeat awesome store - massive & so many pieces all over the board from a screen…read morewindow insert that fits my 1920s home to the perfect piece of saved flooring that I can wedge into my existing to finish a repair. Nice folks & just a great place to go find what you need & what you didn't know you needed -- like a candy store for adults who don't live in HGTV plastic grey land.