The tailoring and customer service here is amazing! I needed a last minute alteration and was…read moreexpecting to be turned away or over charged all up and down the bay. Kim was willing to work with me to find a way to alter my dress in time for my event while still managing to keep the integrity of the appearance by coming up a with a creative solution. She saw my vision while also giving her knowledgeable input! Highly recommend :)

I'm so glad I found this place! Kim is so friendly and so sweet. I had several pieces that I really…read morewanted to dry clean for a while now, but I just didn't feel comfortable with the places near me. However, I decided to extend my search to other cities and found this gem. Kim asked questions to make sure my needs were met for specific clothing pieces. She was happy to accommodate with my work schedule come time for pickup and she's just so lovely to speak with. All my clothes came out nicely and very clean. I can tell they take great care of each item that comes in. I thought that each piece was priced fairly for the quality in care and consideration! There is street parking, but I usually end up parking around the neighborhood, so keep in mind you'll need to find a spot a bit of a walk away. But overall, I'm very happy with the results and now have a new go to dry cleaners!

Have been taking my clothes there for alterations. Always done on time and always a great job.!read more

Great service, excellent prices. Exactly what you want in a dry cleaner. MUCH better cleaning and…read moreprices than the Cobbler

customers can't rely on their hours in the morning. Rather than open at their posted hours, this…read morebusiness opens when it feels like it. Bravo!

Reasonable price to alter my bridesmaid dress, and turnaround time was as promised (almost exactly…read morea week). Dress fits perfectly after!

When I went to pick up my wool coat, there was a noticeable damage to the collar. Instead of taking…read moresome responsibility or apologizing for it, she was argumentative and stated that next time she would photograph the garment before dry cleaning it. She was completely unprofessional and disrespectful!! Will not be coming back at all!!

I've tried this place a couple of times by now. So far so good! Friendly staff, affordable prices,…read morereasonable timelines. The thing I like the most is that they actually call you if there is a question. Even twice. This thing is big! I love when a professional consults customer rather than taking a guess. They clean all the regular garments, also comforters and pillows. The prices sound reasonable to the area. Their alteration person is also great. She did a great job on my garment I was looking to alter for quite some time. The interaction was quick, effective, and friendly. Another great advantage is their location. It is next to highway, supermarket, ups, bank. It is very convenient to drop off or pick up things. I recommend this place for you to enjoy!

As the property manager for a six-unit commercial building in downtown Burlingame, I have worked…read morewith Mulberrys as one of our tenants at 251 Primrose Road for several years. The shop is always exceptionally clean, well-maintained, and professionally operated. Aaron and his team are consistently friendly, accommodating, and a pleasure to work with. They take great pride in their business and it shows in both the appearance of the store and the level of service they provide to their customers. From a landlord's perspective, Mulberrys is an ideal tenant. They are professional, responsive, and contribute positively to our six-unit commercial building and the downtown Burlingame business community.

I came here in February to have my wedding dress cleaned and preserved. At first I was a little…read morehesitant after reading some of the reviews but ultimately decided to give them a chance. I did some research for other dry cleaners that offered cleaning & preservation but Mulberry's just ended up being the best option for me in terms of pricing & location. The drop off process went smoothly and I was told that the dress won't be ready for pick up until May so I kind of just forgot about it. Of course there were still some worries especially since this is such a sentimental piece of garment that I'm having cleaned & preserved. I received a notification this week that my dress was ready for pick up so was pleasantly surprised by how quickly they finished. For a flat rate of $500 for cleaning & preservation, I thought it was a pretty good deal. My dress was beautifully packaged & the garment bag I dropped it off in was also returned back to me. Overall very satisfied with the service I received here & would likely return for other dry cleaning needs.

I am one of the locals that loves this place! The quality of the cleaning is superb. The owner is…read moreso cheerful and endearing, offering to carry your clothes out to your car, and always joking around (with the same jokes every time!) about the cost being "millions" and then wishing you a "Happy Every Day!". Dry cleaning is a tough business which has never really recovered after COVID and I'm proud to support this hard-working local small-business owner.

BEWARE OF THE OWNER This was my first time and will be the…read morelast time here. The owner seemed very friendly at first. But when it was time for me to ask for the pricing, he was very secretive about it. Never gave me a full summary of each item. When I picked up my clothes, he still didn't give me a full summary or pricing, instead grabbing my credit card to charge. Then proceeded to joke that it's 'millions'. I asked him again only met with the same response. I asked him again for a summary. Only after he charged my credit card, he brought out the summary, and showed me the ridiculously charges. I asked him why is a simple dress cost so much, which he replied 'happy everyday'. I do not want to argue and left with the feeling of being robbed. This owner is very shaddy in his conduct of doing business. Beware when you deal with him.

Very helpful and was able to accommodate my needs for a week turnaround on two formal dresses. My…read moremom and aunt have also had formal dresses altered here and we have all been very happy with the quality of work and reasonable price. Highly recommend.

Beware...Pricing was very high and delivery time was long…read moreClothing was cleaned properly. 2 items regular cleaning 4 items dry cleaned...I was talked into the dry cleaning scenario for items that could have been regularly cleaning. That said had to wait almost six weeks before all items were ready Dry cleaning charge was very high (almost $100 for 4 items). After my protest and that was not given a quote, the price was lowered to $50. Will not use this cleaners in the future.

Always professionl & honest. Best cleaners I know. I spend more here but they really do a great job…read more& take a personal interest in getting stains out. Worth it. Lynette remembers my clothing!