I always get great service her for my dry cleaning needs. Conveniently located to where I live --…read morejust off 92 at El Camino. Usually I park at the Safeway across the street, drop off or pick up my dry cleaning, and then do my grocery shopping on my way home. The staff is always very friendly, and priced reasonably. I haven't tried their tailoring services but hope to do so.

Great quality and the lady who works here is incredible with tailoring! I use them for dry cleaning…read moreand tailoring and refer them to anyone I can. Great value for the money!

The tailoring and customer service here is amazing! I needed a last minute alteration and was…read moreexpecting to be turned away or over charged all up and down the bay. Kim was willing to work with me to find a way to alter my dress in time for my event while still managing to keep the integrity of the appearance by coming up a with a creative solution. She saw my vision while also giving her knowledgeable input! Highly recommend :)

I'm so glad I found this place! Kim is so friendly and so sweet. I had several pieces that I really…read morewanted to dry clean for a while now, but I just didn't feel comfortable with the places near me. However, I decided to extend my search to other cities and found this gem. Kim asked questions to make sure my needs were met for specific clothing pieces. She was happy to accommodate with my work schedule come time for pickup and she's just so lovely to speak with. All my clothes came out nicely and very clean. I can tell they take great care of each item that comes in. I thought that each piece was priced fairly for the quality in care and consideration! There is street parking, but I usually end up parking around the neighborhood, so keep in mind you'll need to find a spot a bit of a walk away. But overall, I'm very happy with the results and now have a new go to dry cleaners!

She is always so willing to help me with whatever I need, even when I have a last-minute request…read more She's incredibly talented and has also helped me redesign and alter clothing when I wanted something made differently. Her prices are also very reasonable, especially for the quality of her work. I really appreciate her attention to detail, creativity, and willingness to work with my ideas. I highly recommend her for any tailoring or alterations!

Have been taking my clothes there for alterations. Always done on time and always a great job.!read more

customers can't rely on their hours in the morning. Rather than open at their posted hours, this…read morebusiness opens when it feels like it. Bravo!

Reasonable price to alter my bridesmaid dress, and turnaround time was as promised (almost exactly…read morea week). Dress fits perfectly after!

When I went to pick up my wool coat, there was a noticeable damage to the collar. Instead of taking…read moresome responsibility or apologizing for it, she was argumentative and stated that next time she would photograph the garment before dry cleaning it. She was completely unprofessional and disrespectful!! Will not be coming back at all!!

I've tried this place a couple of times by now. So far so good! Friendly staff, affordable prices,…read morereasonable timelines. The thing I like the most is that they actually call you if there is a question. Even twice. This thing is big! I love when a professional consults customer rather than taking a guess. They clean all the regular garments, also comforters and pillows. The prices sound reasonable to the area. Their alteration person is also great. She did a great job on my garment I was looking to alter for quite some time. The interaction was quick, effective, and friendly. Another great advantage is their location. It is next to highway, supermarket, ups, bank. It is very convenient to drop off or pick up things. I recommend this place for you to enjoy!

As the property manager for a six-unit commercial building in downtown Burlingame, I have worked…read morewith Mulberrys as one of our tenants at 251 Primrose Road for several years. The shop is always exceptionally clean, well-maintained, and professionally operated. Aaron and his team are consistently friendly, accommodating, and a pleasure to work with. They take great pride in their business and it shows in both the appearance of the store and the level of service they provide to their customers. From a landlord's perspective, Mulberrys is an ideal tenant. They are professional, responsive, and contribute positively to our six-unit commercial building and the downtown Burlingame business community.

I came here in February to have my wedding dress cleaned and preserved. At first I was a little…read morehesitant after reading some of the reviews but ultimately decided to give them a chance. I did some research for other dry cleaners that offered cleaning & preservation but Mulberry's just ended up being the best option for me in terms of pricing & location. The drop off process went smoothly and I was told that the dress won't be ready for pick up until May so I kind of just forgot about it. Of course there were still some worries especially since this is such a sentimental piece of garment that I'm having cleaned & preserved. I received a notification this week that my dress was ready for pick up so was pleasantly surprised by how quickly they finished. For a flat rate of $500 for cleaning & preservation, I thought it was a pretty good deal. My dress was beautifully packaged & the garment bag I dropped it off in was also returned back to me. Overall very satisfied with the service I received here & would likely return for other dry cleaning needs.

My pops have been going to Mr.Jin since I was a kid..now im 30 and now it's time for me to starting…read moregoing to Mr.Jin. He's super down to earth and genuine and i will do the to go to him for busienss! Thank you!

The owner is extremely rude. I ask simple questions and he gets mad every time I ask. The cleaning…read moreis also not good...go somewhere else.

This is the rare cleaner who actually knows about fabrics and garment construction. I made myself a…read moremagenta cashmere-wool lined jacket with an unusual pleated back. I wore it with black pants that "crocked"--that is, they contained excess fabric dye that transferred to the inside lower part of the jacket. It looked awful (I threw the pants away) and I was fearful that the staining was permanent. After all, it's fabric dye, not just a food stain. I took my jacket to Crystal Cleaning and found myself talking to the owner. She understood the problem and also understood my fear of over-pressing or otherwise having the jacket damaged by improper handling. She said they do not ship out but do all their cleaning themselves on premises. That is highly unusual! It took a couple of weeks but they managed to get out 90%+ of the black fabric dye and did not overpress or in any way damage my garment. This was better than I expected and I was so relieved. The jacket still looks fresh. I should mention that I patronized this business specifically because some professional dressmakers recommended it to me. It's now my preferred dry cleaner, well worth a trip up from Sunnyvale on a Saturday.

Prices! I brought in a very simple cotton/rayon blend dress. I only wanted it press as it was brand…read morenew and clean. I was quoted $49.50 to only press it! Then I went to my regular cleaners, Top Hat on Ellsworth in San Mateo, and they will be pressing my dress for $10.50.0