The oncologist at Sharp scoffed when I said I was using Elizabeth and not his preferred Sharp care…read more That got in my head. Well after waiting five whole days for Sharp while my dad suffered in the hospital instead of being at home where he was comfortable, I gave up on Sharp and called Elizabeth. They replied immediately, started service immediately and were a HUGE help throughout the whole process. I would recommend them 10/10 to anyone who needs in home hospice care. Even after all the help, advice and support they continue to call and check in long after my father's passing and provide emotional support if needed. They're amazing and I want to thank everyone that works with them for the wonderful job they did at such a hard time in my life.

Whatever you think a Hospice is supposed to be (even if you have low-bar expectations) is EXACTLY…read morethe opposite of what The Elizabeth Hospice is. Hadn't been even 48hours between the time I called them for help with my loved one before I was being raked across the coals for not having enough help by two people who had never met me or my loved one, talked to us, been to our house, investigated our situation, who felt obligated to tell me they had reported me to Adult Protective Services for not having enough help for my mother... yeah, let that catch-22 sink in. Reprehensible, illogical, irresponsible, and lacking in integrity. Not helping in diminishing my stresses but adding to them doesn't seem to track with "hospice" or "care". The only reason for 2 stars is because they sent out incontinence supplies. However they're the kind my Betsy Wetsie doll as a kid would have had a blow out in.

I don't write a lot of Yelp reviews, but I really wanted to recognize Kayla Williams at Comfort and…read moreThrive. My mother lives in an assisted living home, and there was some confusion over the paperwork for her brand-new wheelchair. I had spent quite a while on the phone with the head nurse, who assured me they had no paperwork and no proof that the new wheelchair we had purchased for my mother was even on the premises. Instead, I was told they believed she was using an older wheelchair that had been provided by hospice and that it had to be returned to hospice immediately. My heart just sank. I felt frustrated because I honestly felt like what I was saying wasn't being heard. I was being told they had paperwork that showed something completely different, and I started to feel defeated. Not only was I being told I might have to pay for the six months they believed my mother had been using the hospice wheelchair, but I was also being told I would need to purchase a new wheelchair for her. That was a huge financial double whammy, and I was honestly beside myself. When Kayla heard how upset I was, she didn't hesitate. She immediately jumped into action. She was calm, reassuring, and never made me feel like I was on my own. One phone call later, and in less than 20 minutes, the entire situation was resolved. The biggest thing I walked away with wasn't just that the problem got fixed. It was how Kayla made me feel. She made me feel taken care of. She made me feel protected. When you're trying to take care of an elderly parent, that kind of compassion means everything. Thank you, Kayla, for turning one of the most stressful days I've had in a long time into one with a happy ending. Comfort and Thrive is very fortunate to have you. And one last thing...please give this lady a raise. She absolutely deserves it.

Oh my goodness!! I can't say enough great things about Jessica (from Kentucky)!!! She walked in…read moreto my dying cousins room and took such amazing care of EVERYTHING!! She put the biggest smile on his face I haven't seen in forever. Me too!! Would highly recommend..... Thank you Jessica

The care our relative got was excellent. Very warm and caring nursing team. They accommodated his…read moredietary needs, meals on time, facilities clean. We used their services for one year.

Our father's last few months and holidays were filled with attention, care and love. My sister and…read moreI realized that our 96 year old father would need senior, residential care last August. We discovered The Gardens By The Sea, toured and soon moved our father into a comfortable room. It was an adjustment for him, but he was well cared for, still welcomed many visiting friends and family, enjoyed the weekly entertainment groups, the delicious food as well as the Turner Classic Movie channel on their cable. Elsa and staff were friendly, detailed and professional. Owner, David Cooper, was often present to say "Hello" and ask if all was good. We definitely made a wise decision for the benefit of everyone in our family. Thanks to everyone at The Gardens by the Sea! J&J

I wish I could give more than 5 stars for the care my grandmother received from Head Nurse Roda and…read moreher amazing team. Gretchen, the nurse that was assigned to our home, was very communicative, open to all our questions, and treated my grandmother with so much kindness. My mom relied heavily on Gretchen to guide her through properly caring for my grandmother. Her attentiveness and competency were paramount to making my grandmother as comfortable as possible during her final months. Aida was assigned to help bathe and clean my grandmother twice a week. Her presence was not only comforting to my grandmother, but was a huge help to my mom who was her primary caretaker. Aida treated my grandmother with dignity, and I remember how happy and peaceful she was after receiving Aida's care. Thank you again Vista Hospice Care, our family will never forget all you did for our dear grandmother.

From the owner: Vista Hospice Care’s primary goal is to provide compassionate care to maximize the patient’s daily…read morequality in life. This care includes emotional and spiritual support, medical equipment, pain management, prescribed diagnosis medications and symptom recognition.

This is such a wonderful board and care run by the sweetest family. Highly recommend!read more

I have been a clinical social worker visiting hospice clients in their homes, facilities and…read morenursing homes for 18 years and the Board and Care I was most impressed with was San Marcos Cottage. The care Bilja provides is exceptional. She is so compassionate, kind and conscientious and her knowledge of the sensitivities of the aging process guides her care. She is mindful of the individual needs of each of her residents and custom makes her care to fit their preferences and desires. I highly recommend San Marcos Cottage to anyone looking for an elevated level of care for their aging parent or grandparent.

Anna the owner, took wonderful care of my family while my mom was on hospice. Arranged a birthday…read morecake for us for my moms last b day. Helped turn my mom q2h. My mom passed early in the morning. Anna was very helpful even when it was very late at night.

Placing my Dad in hospice for the last two weeks of his life was hard but Anna and staff were so…read moreamazing to help with his end of life. She and her staff were not only a comfort to my Dad but the family as well. Thank you!

In December 2023, my elderly father was hospitalized and then transferred to an in-patient rehab…read morecenter through the end of the month. I decided that I needed some supplemental help once he returned home. I researched several agencies online checking Yelp/Google reviews, BBB information, licensing information and company websites. I developed a list of three agencies to contact based on my research. I contacted the first agency. It did not go well. I was shuffled around to different people; meetings were set up, then cancelled; calls/texts went unreturned; interviews were set up and candidates never showed/cancelled at the last minute; etc. After two weeks, I had had enough. Next up, Family Matters. I re-visited their website and downloaded the free In-Home Care Guide which required me to input my contact information. After fully reviewing the guide, I picked up my phone to call them and my phone rang before I could dial. The caller identified himself as Andrew from Family Matters. I laughed and told him that I was just about to call Family Matters. We spent the next 30-45 minutes discussing my father, his likes/dislikes, his personality, the qualifications that we were seeking in a caregiver, and the list of tasks/responsibilities the caregiver would perform for my father. Andrew indicated that he had a caregiver in mind and would call me back within the hour. I asked him to e-mail me a copy of their care agreement to review in the meantime. Within 5 minutes, I received the care agreement. Within an hour, he called to inform me that they had the perfect caregiver for my father and that she could start shortly. The caregiver, Marcia, that was placed with us was EXCEPTIONAL!!! She was a perfect fit for my father and was highly qualified. She was with him for about 15 months, and we cherished the time that she was in our home caring for my father. We would have loved to have had her with us until the end of time, but she retired. We were very happy for her, but sad to lose her as we had both grown very fond of her. Following her departure, Family Matters tried to find a replacement, but they were unable to find a good fit for my father in terms of availability to work the schedule that he needed, personality, skill set, and qualifications, so encouraged us to work with another agency. Although we were sad to no longer be working with Family Matters, we appreciated them being up front with us and putting our needs above their own. We engaged another agency who placed a caregiver with us for about 5 months. When she left, we contacted Family Matters to re-establish contact and query them about a replacement caregiver. We were told that Andrew had moved on and were introduced to Ashleigh, the new Account Manager. As before, we reviewed all of our requirements with her and within an hour, she had a great caregiver for him who started with my father the following week. That was a little over two months ago and his new caregiver, Elsie, is FANTASTIC!! Ashleigh maintains close contact with us to ensure my father's needs are being met, inquire about his health, and visit us in our home. There are a lot of independent caregivers & caregiving agencies out there. Some are not good, some are reasonably good, and others are exceptional. Family Matters and the caregivers that they employ, in our experience, are all exceptional. If I had to summarize the reasons I would recommend Family Matters to others in need of a caregiver, I would state the following: 1) The entire staff including, Account Managers, Staffing Managers, Receptionists, and Caregivers are extremely friendly, caring, polite, professional and responsive. If they say they are going to do something, they do it and do it within a reasonable amount of time. If a problem arises, they are on it quickly and it is resolved swiftly. 2) The staff does an exceptional job of listening to all requirements, qualifications and needs to best match a caregiver with the client 3) The caregivers have very good professional experience, qualifications, training, certifications, and licensing 4) The agency does all of the leg work, so you do not have to do so. As caregivers are employed by the agency, the agency conducts all recruiting, interviewing, background checks, references, licensing, training, benefits, liability insurance, time keeping, and manages the caregiver's payroll. They also handle billing, so you receive an invoice for each period which can be paid in several ways, including autopay. 5) They communicate in several ways and will accommodate their communications to the method which best suits the client 6) You can tell that the employees are treated well and that the management cares about their well-being. Everyone really enjoys working there and it shows. 7) Family Matters has many resources available on-line We highly recommend Family Matters to any person or family member looking for in home care for a loved one.

Andrew and his staff have gone way beyond to provide me with the best home healthcare. I could hope…read moreto receive thank you so much.

overcharged for 1hour drive to hospital. they should change name to visting scammers.read more

Management is terrible. Absolutely no compassion or bedside manner whatsoever. It's all about…read moremoney. On the other hand, their caregivers deserve 5 stars. We have used visiting angels for quite some time. The only reason we are still using them is because the caregivers we have provided by Visiting Angels are fantastic. I hope their management takes a class in compassion and bedside manners. If I could, I would give Management-0- stars. But again, the caregivers earned 5 stars.

5/5 on service 5/5 on technical skills…read more 5/5 for compassion and follow up 5/5 on respecting the patients space 5/5 on qualoty of providers: technically educated and empathetic we are thankful to Mr. Yuji and his team for the care. Ms. Shiela is a rockstar at follow up and the support given to us is unparalleled. Ms. Isabelle was great at nursing care. highly recommend them for elderly care at all levels. thanks for your honest services.

Darlene Weber from Golden Care was a lifesaver for me when my mom was hospitalized abruptly then…read morewanted to come home to recover. Mom wasn't mobile at the time, and Darlene and the Golden Care team went overboard to find enough helpers to allow her to be at home. Darlene was also an incredible resource for information about at-home care - from the supplies we needed to which items of "durable medical equipment" we should request from the hospital based on insurance coverage. She even went out of her way to be there when PT and OT providers came so that her caregivers could help mom do the exercises in between visits. She was also incredibly responsive and accommodating even when our plans shifted multiple times. I can't recommend Darlene and the GC team strongly enough.

Qualicare has been a home care partner for many years. Lylene and the team provide a great…read moreexperience from the first phone call to the care at home.

I have worked with seniors and senior service providers for almost 20 years. The staff at…read moreQualicare are serving seniors for all the right reasons and are committed to providing excellent care to their clients. I am happy to refer clients to Qualicare and am confident they will be well taken care of. There are lots of options for in-home care in San Diego County and Qualicare is on my short-list!