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    Allegiant Air

    1.8 (343 reviews)

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    I must say prior to me flying on his airline I did some research on yelp of course and was very hesitant after I had already purchased my ticket about flying on this airline due to all the negative reviews. My experience was actually positive. Yes I'm paying for convenience with using this airline because of its location in Stockton. I did not want to have to drive to the bay area or to Sacramento to fly on my usual Southwest so I opted to use this route because it's closer to my house. I would say when you're booking on this airline tickets do seem cheap but you end up paying for your seats, bags, carry-on, etc We arrived to the very small airport pulled up curbside unloaded our bags and walked right in. There was a line to be expected but I did opt to pay the difference to have priority so that I could stand in the priority line which is much shorter and goes by quickly. I noticed while waiting in line there was an issue with a passenger who was trying to Pay to have a bag checked. It took them at least 30 minutes and I'm not sure if they totally solve his problem so my advice is if you're checking a bag please buy everything ahead of time do not wait until you get to the counter as you might run into problems. Also the baggage wait for your checked bag is only 40 pounds I was expecting 50 and had to take items out at the counter which was OK because I had a carry-on bag as well. Once we check our bags we had to walk them so I left I actually dropped him off which was about 50steps. Then we had to make our way through TSA which again the line was very short even though I do have TSA pre-check so I was faster for me but even if you don't have at the airport so small you don't really need it. Then just like that we were at our gate. About five minutes later they had a start boarding in group orders and we sat on the plane took off and we're on our way. I have to say I would probably choose them again in the future because like I said convenience of everything to me.

    Clean Airbus A319
    Zeta A.

    I certainly love flying Allegiant Airlines from Stockton Metropolitan Airport. I transit between Las Vegas and the Bay Area often and this airline is very convenient and excellent in flight! Allegiant Airlines is the major airline serving Stockton Metropolitan Airport besides United Airlines which recently began launching flights out of SCK. The airline offers daily flights everyday with services to even Phoenix and San Diego weekly. Allegiant uses Two types of airbus aircraft, the A319 and A320. I kinda miss the DC-10's that the airline flew with in its main flee. Such nostalgic.. Overall I love how friendly this airline is towards senior citizens and military personnel. I can count on this airline for good deals and respect towards passengers. A cool tip I recently discovered is that the airline sells airfare tickets at a lower cost than on the website. It varies on when the ticket counter is open, so be on the look out. Thank you Allegiant Airlines!

    Quick Landing and boarding at Stockton Metropolitan Airport
    AJ P.

    First time flyer with Allegiant Airlines. I was looking for a good deal to fly back to my hometown Las Vegas when I discovered Allegiant services Stockton Metropolitan Airport. I usually fly out of San Francisco or Sacramento with Frontier or United. I was glad I was able to try Allegiant. The service was great and the staff was wonderful! I'm definitely adding Allegiant to my list of airlines I choose to fly with. I recently learned Allegiant is HQ in hometown Summerlin, Las Vegas as well! Gotta support our Vegas companies! I have to note that Allegiant is a budget airline so I would have to say don't expect too much. It gets you from point A to B. Very convenient if the flight is just a little over an hour. From check in to boarding. Allegiant staff members were very caring and are VERY pro military!

    Eugene L.

    I was going to roll my Whip Black Beauty to Las Vegas like I usually do every year. Then one of my coworkers told me about Allegiant air and their low prices . When I looked at their Website I was surprised to see how low the Roundtrip price was to Vegas $250 with all the Fees and Surcharges. A lot Cheaper than Driving LOL . So I booked a Round Trip Flight. The Las Vegas flight leaves out of the Stockton Airport. A matter of fact Allegiant is the Only Airline flying out of the Stockton Airport. The Stockton Airport is a nice Facility . It even has a Subway Sammich Stand. I had booked the first Vegas flight of the day. Unfortunately the Flight was delayed by 90 Minutes. When the Flight did arrive it was a fast Turn around. Allegiant uses an MD -80 Aircraft on their Vegas route . The MD -80 is similar to a 727 . They both have a rear retractable Stairwell. The MD-80 is a fairly comfortable Plane to fly in. I was lucky on my Flight to Vegas the Flight Attendants were quite Attractive and Nice. The Only bad thing about Allegiant is that any Beverage or Snack on the flight you have to purchase . No Freebies. Pro Tip - Buy Your Beverage At The Vending Machine in The Gate Area A Lot Cheaper Than The Plane. And Bring your own Snacks. My Flight to Stockton was the First Flight out of Vegas was on time . The Flight Attendants on this Flight were Attractive also . But a Few had very Bad Attitudes and were Rude to a few of the Passengers . Plus the Landing back in Stockton was really Rough almost Whiplash Rough. Not a Bad Deal for a Low Budget Bare Bones Airline. I would Fly Allegiant Again.

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    11 months ago

    Everytime we fly Allegiant our flight gets delayed. I understand this happening from time to time but every single time is just ridiculous!!

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    If you don't mind being late all the time this is the airline for you our plane is hour late and it was here in Las Vegas all the time

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    Page 1 of 9

    Ask the Community - Allegiant Air

    Review Highlights - Allegiant Air

    I transit between Las Vegas and the Bay Area often and this airline is very convenient and excellent in flight!

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    Southwest Airlines - off to PDX

    Southwest Airlines

    2.8(469 reviews)
    56.9 mi

    This was our first time flying out of Sacramento International Airport on Southwest Airlines with…read morethe new assigned seating, and I couldn't have been happier with how it went. I'll admit I was a little nervous going into it since it's such a change from how Southwest has always done things, but it was surprisingly smooth. Everything felt easy, like they had been doing it this way for years. And honestly, not having everyone rush to line up and grab their seat was such a nice change. We did pay for the upgrade for extra leg room, and it was 100% worth it. It made the whole flight feel more comfortable, especially for a longer travel day. One thing that stood out was the snack selection. There were so many options, from honey or salted pistachios to Oreos, ginger snap or graham cracker cinnamon cookies, and even garlic pretzel twists. Everything we tried was actually really good, which isn't always the case with airplane snacks. I also loved that the cups are now made from bamboo, which felt like a nice, more thoughtful touch. Everything on board felt really clean, and I believe we were on one of the newer 800 planes, which definitely added to the overall experience. Helpful tip: If you're on the fence, the extra leg room upgrade is worth it, and the new seating setup actually makes boarding feel way less stressful. It ended up being a much better experience than I expected, and I'd absolutely do it this way again.

    If you are doing assigned seats, why let people move to wherever they want when door closes?…read more What's the point of that. Yes. If theres a row open sure. Im all for it. But I was assigned a middle seat. With Noone at window or aisle. So I sat in my middle seat. And some guy came and sat next to me in the aisle seat, after he already had his seat in the middle. I get it. Trust me I do. But I got told even if the window seat is open I can not move to it because of how the manifest lists passengers and where they are. Sooooooo . Pick a side southwest. Disappointed

    Photos
    Southwest Airlines - SMF Terminal B

    SMF Terminal B

    Southwest Airlines - New boarding process is a bit chaotic still.

    New boarding process is a bit chaotic still.

    Southwest Airlines

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    Southwest Airlines - Flying into Vegas at night..

    Southwest Airlines

    3.0(983 reviews)
    54.1 mi

    I reach assistance and decided to call this business at +18336838600 The response time was decent…read moreand the person on the line tried to help as much as possible. I had to be transferred once, but the second representative handled things better and gave me the correct information. It wasn't perfect, but it was still a workable experience. I'm leaving this review to share how things went for me personally.

    Southwest is my favorite airline! Full stop!…read more Writing this review, Sinatra is playing in the background. Fly me to the moon Let me play among the stars Let me see what spring is like On Jupiter and Mars This week I was flying out of Vegas and the unthinkable happened. My first flight was delayed by two hours which meant I'd miss my connecting flight to Oakland. Note to self. Always fly direct if possible. What happened next just blew me away and made me a Southwest customer for life. * At the Customer Service station in Vegas, the kind Southwest lady booked me on the next direct flight to Oakland at no additional charge. * My baggage didn't make the direct flight to Oakland but the super nice Customer Service lady at Oakland Airport (shout out to Jamina) processed my baggage report and made sure I was alerted when my bag arrived on the next flight which was in about an hour. * Southwest gave me a $150 credit for my troubles. * Southwest refunded my $35 baggage charge. Matt says if you are traveling, be sure to check out Southwest. Their professional attention to the customer is superior to any other airline I've flown with.

    Photos
    Southwest Airlines
    Southwest Airlines - ONLY 25 PEOPLE TO SEATTLE

    ONLY 25 PEOPLE TO SEATTLE

    Southwest Airlines

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    Spirit Airlines - Not terrible

    Spirit Airlines

    1.4(1.5k reviews)
    54.1 mi

    Sometimes you just gotta see for yourself!! I flew from Oakland to Orange County today to come…read morevisit my dad for his bday. When I read these reviews I was horrified and worried I'd be charged for something random, or the airline/ airplane itself would be in horrible condition, my biggest fear was paying extra for no middle seat and coming to only see someone sitting in the middle seat. Needless to say I'd had quite the opposite experience!!! I came in at 9 on Sunday with no life at the desk, walked up to Jasmine who was nice enough to let me know my bag was ok as a carry on. I made it through security with no line at all and to the gate just in time to have a beer and a burrito. The plane and employees on it where just like any other for any other airline I've been on, I didn't have one bad experience. My seat was clean ( window seat) and no one was in the middle seat!!! For the price and experience I'll take this anytime!!! I'm definitely coming back again. Thank you tot he staff for making this enjoyable experience and definitely proving some of these negative comments wrong.

    I've been flying Spirit for a while now every week and it's been wonderful. Good price and friendly…read morecustomer service. I fly from Vegas to Oakland every week and the Oakland crew are very helpful. I know there's a mixed reaction but for me it just a quick flight and no check in bags. So I guess it makes it easier to just board and get off. I mean I fly Monday and come back Thursday every week, Spirit Airlines never disappoints me.

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    Spirit Airlines - How old is this crappy airplane?!?

    How old is this crappy airplane?!?

    Spirit Airlines
    Spirit Airlines

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    United Airlines - LAX bound ERJ175

    United Airlines

    1.6(200 reviews)
    57.9 mi

    Can't blame United Airlines for an ATC-related construction issue affecting flights into SFO. One…read morepassenger was being extremely rude, cutting in front of people who had already been waiting in line, acting as if she was the only person affected. Latoya, on the other hand, was incredibly professional and patient while explaining the situation, something that was completely outside the airline staff's control. Even though my wife's and my connecting flights to SFO and Zurich were delayed, the team was clearly working hard to help everyone. People really need to understand the difference between what employees can control and what they can't. Latoya handled the situation excellently despite dealing with a very self-centered passenger complaining nonstop about making it to Dubai (boooohoooo)

    As a facilitator for the front line workers of one of Californias top hospitals I always start my…read moreclasses asking the group for examples of "bad customer service". Arms shoot up and everyone is always eager to share a story. Example after example people remember more stories or similar stories, laughing starts and I always have to end this part of the group. My service received on May 22/23 & 29th from the phone agents, desk agents and flight attendants will now be used as examples for my classes. It all started with an unapproved charge on my credit card made 2days prior to my vacation starting. Yes, when I saw the charge I instantly closed my account and contacted United. I spoke to Harvey. I was told he couldn't do anything but he said he would put a note to other United agents on my account, alerting them that my credit card was compromised and to not make any changes to my reservation. He told me to speak to the ticketing agent at the airport to get a refund and put back in my original seat assignment. Sue at United front desk couldnt help me get my original seats either and offered me no help at all other than to tell me "I can move you back but it's going to cost you more". So, because I technically paid for it, I had 1st class seats for a 2hr flight Roanoke Virginia. First Class, basically a bigger seat and that's it. We got asked half way through our flight if we wanted a drink and snack. I also wasn't asked if I minded, or was allergic, to the huge dog and owner they moved into the empty seats behind me. Did the lady and her dog pay for those two empty seats? I don't think so, but I was made to pay for mine. Now, it's time for my flights home. Day before my flights I go to the app to check-in and the app is showing No Flights Scheduled. I call and speak to a service rep and she says that she had no idea why my flights were cancelled but she was able to reinstated all my seat assignments without any problems or up charge. Fast forward, we check in for our flights to Richmond/ Chicago/Sacramento and get to to our gate and see the flight is 5hs delayed because they "have no crew". We were automatically redirected on another flight and seats randomly given to me. I saw I was separated from my husband and scanned a QR code by the gate, spoke to an agent who huffs & puffs to change our seats and put them together. When we arrive in Denver we rush over to our new gate and with a few minutes to spare we pre check with the agent confirming we didn't neef new bording passes for this flight to Sacrament. He doesn't even look at us and says "if it says Sacramento on it you're fine" and brushes us off. Well what do you think happens? We go to get on our flight, boarding passes don't work, and this POS starts acting like it's our fault we're holding up the line. Not only was his demeanor rude he separated my husband and my seats. Seriously crash landed in Sacramento which caused the crew to be unable to open the cargo door and remove our luggage. We only found this out after we were standing around 30-40mins with the other passengers in baggage claim. Finally luggage starts moving through and an hour later my husband and I are staring at an empty luggage conveyor belt. Our luggage was missing. Reported my luggage missing in that little room everyone hopes to never be in. The woman says your luggage is in Chicago, we'll text you along the way to keep you updated on where your luggage is. She even sent me a practice text. That was the first and last text I received regarding my bags. Before we left she said we'll deliver your bags probably by morning. By 9am and receiving no text and nothing on the app, I called the Baggage Recovery Center, gave my last name and confirmation number and he instantly told me my luggage was on its way to California and would probably be out to me by noon/1. By 2:30 and no word about my luggage I call the Baggage Recovery Center again and told the woman, Pria, that I wanted an update on my bags. She said "what's wrong with your bags". Conversation ended with her saying my bags will arrive in 6-8hrs. Which we all know is another way of saying "I don't know". In the end, my husband and I got home alive and our luggage did arrive a day later. But it's still unfortunate that the horrible feeling United has given me is trumping the joy I had on vacation. But that's how bad service goes, it stays longer and travels farther than good.

    Photos
    United Airlines
    United Airlines - 11-2-22: plenty of passengers waiting in line and nary a staffer to assist. *yawn*  5:24am to Denver.

    11-2-22: plenty of passengers waiting in line and nary a staffer to assist. *yawn* 5:24am to Denver.

    United Airlines - A17

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    A17

    Allegiant Air - airlines - Updated June 2026

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