Franklin came very clean with a pleasant personality. I had a noise in my dryer. I couldn't…read morerecreate the noise so he replaced the most common parts to cause noise for a fair price. Unfortunately the noise was still there the next day. Franklin came the following day and took apart the dryer again and found the problem. A cracked blower wheel. The crack must be hard to notice. He gives a 90 day labor warranty on dryers so i was not charged. He didn't even charge me for the blower wheel. This guy isn't going to try to rip you off or tell you parts that are fine need to be replaced. He will be my appliance guy from here on out. He will figure out the problem one way or the other.

I had a great experience with Nice Guy Appliance Repair. Frank, the technician, was on time,…read moreprofessional, knowledgeable, and worked quickly. He was honest about the condition of my Samsung washer and gave realistic expectations about its longevity. I appreciated that he was patient and took the time to answer my follow-up questions thoroughly. My only feedback is regarding the initial communication and scheduling process. I initially left a voicemail and didn't receive a callback until I followed up, but they apologized and were responsive and communicative from that point on. I'm also someone who likes to compare pricing before making a decision, especially in today's economy. I appreciated the effort to answer my questions and provide the information I requested, even though at times I felt my many questions may have been outside of their usual interactions. Overall, I would absolutely recommend Nice Guy Appliance Repair for their quality work, honesty, and knowledgeable technician. I appreciate the service I received and wouldn't hesitate to use them again in the future!!

OMG!!! All I can say is EXCELLENT CUSTOMER SERVICE!!!!! With so many choices out there it is very…read morehard to figure out who to call. I had just recently had my dryer "repaired" by another company a few months ago but my dryer started making a horrible sound again... I called Browne's and I was very happy from the moment we talked on the phone! He asked a few questions and was at my house promptly. I mean he was able to come out on a Sunday (WORLD CUP DAY) to repair my dryer! He was very pleasant and professional. He was showing me the parts that were worn and was explaining things to my husband and myself! I am sooo happy I found him and will be putting his contact info into our family binder. Do not hesitate to call this place... you will be very pleased!!!!! and his quote was phenomenal!!!

Very unhappy with this company. Found him on offer up. Told him what my dryer was doing. He came…read moreout. Ran the dryer for 1 minute said it's getting hot, checked the dryer vent and said good air flow which I already knew since I told him that wasn't the problem. Not much diagnosing if you ask me. I advised that it got hot then the heat stops and doesn't dry. Told me to run it on time dry to bypass the sensors. He said if this doesn't work then your computer is going to out and it's time for a new one. I texted him just to double check nothing could be done and said nope. The problem is your computer. Well I had a gut felling. Called some one else and they DIAGNOSED the dryer and the dryers gas coils were bad. Now my dryer is working like new. Wish I could get my money back but leason learned. Be careful *** please show me that I called you...... not one call from me. Never did you offer to come again. Stop being a liar. I have video proof that you weren't at my house 30 mins diagnosing nothing. Glad to spread the word and make sure ppl don't call you.

I called this morning to request a service call, and it was schedule between 12 and 2: PM. Well he…read morewas at my door steps at 12:20 pm . I was pleasantly surprise of his punctuality. He was very professional and honest, he recommended to buy a new refrigerator since it was 10 years old and it was going to cost to much to fixt it with parts and labor. I will highly recommend this company.

Please be aware before you make a decision for an appliance service call of $95!…read more My refrigerator compartment was not cooling as it should but the freezer was working fine. Online information said it was probably a fan that moves airflow from the freezer to the fridge. Maybe a motor or a control board. The service tech came to my house to look at the fridge. This took about 10 minutes. I had already pulled the fridge out and had it ready to be checked. The tech just pushed some buttons on the fridge controls and read out a code within minutes. Nothing removed or taken apart. Based on the code, the cost for repair would be $824! Not to mention that the warranty would only be a few months. I could have done the same thing with the buttons and gave him the code to avoid a $95 service call. He could have then told me that he would charge me over $800 for the repair. Not too happy to be charged over $500 an hour for diagnostic work. People think about this before you commit to a $95 service call fee! I bought a new side by side refrigerator/freezer for $1100 (with 10% off coupon) from Home Depot.

I requested a service quote because of my GE Cafe refrigerator was not cooling. JEA had a same day…read moreavailability within a 3 hour window. Steve was my assigned technician. It was nice that they send a link to track the technician but I don't think it was working. Good thing Steve called ahead and informed me he was due to arrive in 30 minutes. He arrived along time and quickly diagnosed the problem. It was a bad compressor which required about a two order window. Steve was very professional and advised to contact the manufacturer to see if it was under warranty. After contacting the manufacturer it was still under warranty but they require a service technician in their network to come out and diagnosed which would cost $145 and then they would order the parts. So glad JEA's service call was $50. Otherwise, I would have used JEA to continue the repair but it would cost me over $900.

I called JAEs to repair my microwave oven. They worked around my schedule and Steve arrived in the…read moretime box we agreed upon. He quickly diagnosed and repaired my microwave oven. Price was a little steep but cheaper than replacing the in cabinet oven.

Nicolas was so quick and so fast and honest with me. He was straightforward and the to the point…read more I would recommend him to anyone.

My dryer was making a loud squeaky noise. Called Nicolas Appliance Fix. He Arrived in 1 hour,…read morediagnosed the issue and had the parts on hand to fix the problem. He was very professional and courteous. He even apologized for getting a few pieces of lint on my carpet. I highly recommend Nicolas for appliance repair.

Victor had my dryer up and running in no time! He made sure he showed me it was running properly…read morebefore he left . Great customer service

I would probably avoid this repair service at all costs. We have a Samsung refrigerator that is…read morenotorious for icemaker issues. I reached out to them to fix the problem. In order for me to get them scheduled I had to pre-pay for the replacement icemaker they showed up a few days later replaced the icemaker and supposedly corrected the issue that was causing the melting ice. Two weeks later the I started melting in the problem started all over again they came back out one more time. And sent a new technician. Here we are a month later and we're still experiencing the same problem. I would avoid them at all cost I had to dispute my credit card to get my money back.

This shop is the best! I use them all the time, for my home, my church my mom's pretty much even my…read morewhole family! Carlos Sr, Jr and Susie are the best. Their prices are great. Service is right on. For a small shop they know their business, I don't go anywhere except to Two guys. My dryer went out and they were on it to get it going love this shop

Junior was absolutely amazing! He explained everything, the process, and what he was doing every…read morestep of the way. He worked with my schedule and was understanding of times! I highly recommend and appreciate him!

I had an outstanding experience with Steve's Appliance Repair. Their technician came out to…read morediagnose and repair my Samsung dryer, which had already been "fixed" by another company. unsuccessfully. He quickly identified the real issue, explained everything clearly, and made the proper repair on the spot. My dryer has been working perfectly ever since. I really appreciated their professionalism, honesty, and skill. It's a huge relief to find a company that actually gets the job done right the first time. Highly recommend Steve's Appliance Repair to anyone needing reliable service!

My dryer was squeaking during use, and they were able to come out quickly to replace the bearings…read moreand belt, as well as clean out built-up, burned lint inside. They did an excellent job, though the service was a bit pricey.

I've called on Omar time and again for our Samsung fridge and washer and dryer appliances, usually…read moresame day or next service and quick at fixing problems at a reasonable price and service guarantee. Highly recommend him!

Omar completely came through and fixed our dryer. I called in the morning and he made an…read moreappointment for same day afternoon. Great communication and efficient. Came to the house and I explained my dryer was no longer functioning. He went right to work and found the issue very quickly. Had the piece in his vehicle and was done within the hour. Reasonably priced. Very professional and humble. Would recommend. He Takes Zelle.

Second time calling Carlos for my old fridge. He's very honest and reliable. He works Sunday if…read moreneeded. Really friendly and would definitely call him for any other appliance repair needs.

I was in need of someone that could fix my washer so I turned to Yelp as usual. Being that it was…read moreSaturday, I found this guy with decent rates so I gave him a call. He scheduled to meet with me the following day (Sunday) between 9-9:30am which was perfect. I'm one with patience but I decided to reach out to him at 9:45am since he hadn't showed. He answered the call and sounded like he had just woken up. He says he had a long night and needed another hour to hour and a half to rest before he could come. WTF? This is very unprofessional and a waste of time for me. Thanks for nothing. Hope you get some rest.