I called this morning to request a service call, and it was schedule between 12 and 2: PM. Well he…read morewas at my door steps at 12:20 pm . I was pleasantly surprise of his punctuality. He was very professional and honest, he recommended to buy a new refrigerator since it was 10 years old and it was going to cost to much to fixt it with parts and labor. I will highly recommend this company.

Please be aware before you make a decision for an appliance service call of $95!…read more My refrigerator compartment was not cooling as it should but the freezer was working fine. Online information said it was probably a fan that moves airflow from the freezer to the fridge. Maybe a motor or a control board. The service tech came to my house to look at the fridge. This took about 10 minutes. I had already pulled the fridge out and had it ready to be checked. The tech just pushed some buttons on the fridge controls and read out a code within minutes. Nothing removed or taken apart. Based on the code, the cost for repair would be $824! Not to mention that the warranty would only be a few months. I could have done the same thing with the buttons and gave him the code to avoid a $95 service call. He could have then told me that he would charge me over $800 for the repair. Not too happy to be charged over $500 an hour for diagnostic work. People think about this before you commit to a $95 service call fee! I bought a new side by side refrigerator/freezer for $1100 (with 10% off coupon) from Home Depot.

My long time appliance guy retired and I was very worried about trying someone new. I took a chance…read moreon Meteor Appliance based on Yelp reviews. Very pleased! Your technician diagnosed my dryer problem quickly. He had to order a special part. It was obtained in no time and I was kept informed along the way. Repair was made. Scheduling time was easy. Meteor is my new go to guys.

My refrigerator stopped working (no cooling in fridge or freezer) after an Edison outage…read more Yan/Technician came out the day after my call and found the problem, ordered the part, and came out the following day to complete the repair. Later that day I found that the refrigerator leaked when using the water dispenser. Yan came out the following business day. at approximately 6:45 p.m. and found the problem and replaced the defective part. Coming that late is true dedication! My refrigerator is as good as new (and it is over 20 years old). Yan was so pleasant to work with, is an excellent technician, and would NOT even accept a tip! Price was fair and I have now found the company I will call for all my appliance repairs. I highly recommend Meteor Appliance Repair.

He was on time , very professional. Didn't talke long at all.He installed my over the stove…read moremicrowave with out using the template as it was lost during the 1st installation. I would definitely hire him again.

Franklin came very clean with a pleasant personality. I had a noise in my dryer. I couldn't…read morerecreate the noise so he replaced the most common parts to cause noise for a fair price. Unfortunately the noise was still there the next day. Franklin came the following day and took apart the dryer again and found the problem. A cracked blower wheel. The crack must be hard to notice. He gives a 90 day labor warranty on dryers so i was not charged. He didn't even charge me for the blower wheel. This guy isn't going to try to rip you off or tell you parts that are fine need to be replaced. He will be my appliance guy from here on out. He will figure out the problem one way or the other.

Ray was great to work with. I reached out to him about my dryer, which had a burnt smell coming…read morefrom the lint and was having other issues. He responded quickly, came out the very next day, and communicated clearly about his arrival time and pricing upfront. He took the time to thoroughly diagnose the problem and explained everything in a way that was easy to understand. I really appreciated his professionalism, honesty, and responsiveness. Highly recommend Ray if you need someone reliable and knowledgeable!

Ray is extremely knowledgeable and honest. He never disappoints when I need service on any of my…read moreappliances. I strongly recommend.

We had a very good first experience with Mr. Appliance. As promised, they contacted us the day…read morebefore to set a time window for their technician, and he was on time. We were getting an error code on our dryer, and they told us the name of technician who would be arriving, and a picture as well. He contacted us when he was on his way, which is a nice courtesy. Andy is skilled in customer service as well as appliance service, and he represents the company very well. The problem was likely some blockage in the dryer itself due to lint buildup, but also might be in the exhaust hose to the outside. The initial visit was $149, and we were told that when making the appointment. For $51 additional he would open up the dryer and vacuum out built-up lint that may have accumulated over the years, and we opted for that, to eliminate that as a problem. He did a very thorough job, but also we are going to have another company clean out the vent since lint buildup is a serious fire hazard. They aren't cheap, but with cheap you often get problems. For us the price was reasonable to have it done right.

Unbelievable nickel-and-diming from Mr. Appliance. I hired them to install a washer and dryer that…read morehad been in storage, and the upcharges piled up instantly. While the basic installation fee was $250, they charged me an extra $75 just to slide the existing machines 10 feet out into my courtyard because management hadn't moved them yet. On top of that, they heavily overcharged for the new installation kits (braided washer hoses and a gas dryer line). To cap it all off, the technician left the dryer door swinging open the wrong way, completely blocking the opening to the area. Now, as a disabled person, I have to awkwardly maneuver and dance around the door just to get into it and use the machine. When I called to ask them to fix this basic oversight, they wanted to charge me another $150. For a job that cost well over $500 with parts and fees, basic attention to detail should be included--not treated as an opportunity to squeeze more money out of a customer. Total price gouging for careless work.

My oven door glass broke Called AARS gave him make and model…read more# We scheduled a time that worked for both us to fix it. Came out on time fixed it in little time price was what was quoted. Over great smooth experience.

Quick and Great friendly service. By know your type of…read moremachine and model number makes service quick and usually done on day of service.

Outstanding service!!! Alex responded immediately about my dryer and dishwasher in need of repair…read more He was so nice and professional and most of all honest. His work was impressive and very reasonable and he took the time to explain everything so I clearly understood what needed to be done.

ALEX, came performed diagnostic check on our LG Washer . within 15 minutes he concluded which part…read moreneeds to be replaced. he carried the part with him. repair was completed in 45 minutes. before Alex, my home appliance warranty provider sent a representative from Progressive Appliance & HVAC Repair. Progressive representative concluded just by opening the back panel that this unit should be scarped. I paid $ 65.00 service charge. Alex was in and out within an hour and twenty minutes. My washer is working absolutely like new. Thank you Alex you saved us from buying a new washer.

Robert was outstanding from start to finish! He was able to come diagnose our dryer within a few…read morehours of my call. He was clear with pricing, which was incredibly fair, and knew immediately upon arrival what was wrong with our dryer. He had two repair options; he could replace only the parts that were causing the issue, or replace the entire pulley/wheel system with a kit (forgive me if that's not the correct verbiage. Robert said it correctly but alas, I'm no expert and can't remember his exact words lol). We opted to replace with the kit. He had the kit available with OEM parts on his truck and had the dryer components removed, replaced and reassembled within an hour. He was communicative every step of the way. Not only was all of that already fantastic and impressive, but he also removed all lint and cleaned the pieces before reassembling. He also gave advice on load sizes for longevity of both machines. Above all, beyond his expertise and precise work, Robert was very friendly and genuine. I appreciate people like that! Overall, I highly recommend AV Appliance Repair and will definitely be calling Robert for any other appliance repair needs!

I had an issue with my washing machine and Robert came out to inspect. He was very friendly and on…read moretime and knowledgeable. Unfortunately my washer was not repairable by the helped to unclog the drain just so I can use temporarily while I shop around for a new machine. Thank you again Robert'. I would definitely contact them & refer them for any future repairs.

The service was exceptional! Abraham was so knowledgeable and professional. very impressed!…read moreI honestly didn't think it was going to be fixed .... as quickly and cheaper than expected its a very expensive built in Kitchen aid. only 5 years old. which is very frustrating!!

The technicians and receptionist do not communicate well. when I explained the issue, the…read moretechnician did not seem to understand what needed to be done which were two issues, i had to call back to follow up because on issue was fix but another issue was not addressed, the service was also significantly delayed. An appointment was scheduled but the technician did not show up and i was not given any notice about the delay or when someone would actually arrive. This was extremely inconvenient and caused me to wait without knowing what was happening. overall, i was very disappointed with the communication, scheduling and customer service. I feel that there was little consideration for the customer's time and needs. unfortunately based on this experience I would not use this company again.

We would like to take a moment to recognize the outstanding customer service that Abel provided to…read moreus over the phone when we initially contacted him, inquiring about scheduling an appointment for his services. We have a 5+ year-old LG gas stovetop that has 5 knobs that were in various states of failure. We had gone to the LG parts website and called them directly as well for replacements, since we had no idea how to change them ourselves. It turned out that only 2 of the 5 were in stock, costing approximately $55/each! When we spoke with Abel, who was very busy working on a refrigerator repair took the time to inform us that these types of parts are easily sourced on sites like Amazon.com and that if we were unable to find the replacements, he would be more than happy to help us. Indeed, we were able to see that there are many non-OEM parts available for a fraction of the OEM cost, and ultimately, we spent about $25, including tax, which solved our problem. We want to thank Abel publicly again for his kindness and expertise. He will certainly be the one that we call in the future for any of our appliance repair needs. Please consider his services if this review is helpful.

We had an amazing experience with this appliance repair company! Our washer stopped working, and…read morethey truly went above and beyond to help us. Even though it was late on a Friday night, Abel, made the time to come out and repair it rather than making us wait until the following week. The technician was professional, knowledgeable, honest, and determined to get our washer working again. He took the time to explain the issue, answered all of our questions, and made sure everything was running perfectly before he left. It's rare to find a company that genuinely cares about its customers the way they do. Abel's willingness to go out of their way after normal business hours speaks volumes about their dedication and customer service. We are incredibly grateful and highly recommend them to anyone needing appliance repairs. Thank you for your exceptional service!