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    Alliance Environmental Group

    3.9 (96 reviews)
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    Updated 2 weeks ago

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    I would very strongly caution anyone considering Alliance. Alliance was the HVAC contractor on our remodel. Since we moved in to our home in fall of 2024, we have experienced constant thermostat issues as well as three major AC-related leaks caused by their installation, severe enough that we had to take our mudroom, entryway, and primary bedroom closet down to the studs. Two of those leaks resulted in confirmed mold requiring professional remediation. From the beginning, things were not working correctly. Our thermostats behaved erratically (cooling triggering heat, large temperature swings), and it was extremely difficult to get them out to address the issues. Initially, I was communicating with them through our contractor and was told they were inflexible with scheduling. We were given one date (communicated the morning of) that did not work, and then told it would take two to three weeks to be seen, while we had a non-functioning, newly installed AC system. During that same time, they had no issue putting together and trying to sell us a $11.6k/year maintenance contract (photo attached). We eventually had to call another HVAC company just to get basic functionality restored. That technician was very helpful and identified numerous additional installation issues. He advised us to document them and have the original installer correct them under warranty. Despite the severity of the leaks and issues, the company never took full responsibility. Instead, they deflected blame; at one point even claiming that the second HVAC company we had to bring in had "sabotaged" their system and stolen their leak detection components, which was frankly absurd. At each step they have pointed the finger elsewhere, refusing any accountability. The situation escalated to the point where we brought in a forensic HVAC expert to determine fault. His report (photos attached) documented widespread defects: improperly installed condensate drains, missing safety components, poor support, airflow issues, debris left in the system, and more. We were also told one or more of the systems was incorrectly sized, which contributed to performance issues and at least one of the leaks. The report made it clear this was not an isolated issue: it was a system-wide installation failure. It documented major code and installation violations, including improperly sloped drains (directly causing the leaks), missing overflow safety switches, cracked and misconnected drain lines, damaged internal components, unsealed ductwork pulling in fiberglass and attic air, improperly supported ducts restricting airflow, and unsafe electrical wiring. Some units were even missing critical components or were not fully installed. This was not one mistake, it was a pattern of careless, incomplete, and below-code work across the entire system. This all happened while I was pregnant, with the third major leak occurring two weeks before I gave birth, requiring our entire entryway to be demolished. Even now, the system still does not function properly, with more than half of our units not working (including the nursery). Instead of fixing these issues, they implemented temporary workarounds and are now attempting to blame "user error." They have since stopped responding entirely. We chose not to pursue legal action despite incurring significant out-of-pocket costs. Our contractor's insurance company ultimately pursued a claim related to the damage, resulting in a $200,000 payout. This was not a minor issue or bad luck--this was systemic poor installation, lack of accountability, and extremely unprofessional behavior. I would not trust this company with any HVAC work.

    Before containment
    Mary G.

    PRESTON was referred to me by ANNA BRANCH @ MY HOME MY HEALTH. There were elevated mycotoxin testing throughout house. Benny and his team were so cordial and accommodating, explaining the process thoroughly. Thank you to Antonio, Lloyd, Alexander and others who created superior containments and worked several days nonstop to capture and irradiate the issues. Looking forward to a clean healthy home!

    My bathroom after the remediations
    Unison G.

    Brian was communicative and very respectful of my tenants belongings. We had a lot to remove and they did a great job. I appreciated their commitment to getting the job done safely and making double sure that we passed all the mold and asbestos tests. I hope I never have to use them again, but if I do --- I would feel comfortable calling Alliance.

    Samantha W.

    I had a pipe burst that could have easily been a nightmare situation. Thankfully Brittany with Alliance was a huge help. My living room ceiling had collapsed due to a leak in my attic and Brittany had her team come out the next day to help clean up and safely remove the remaining insulation and drywall for me. She was very professional and communicative. Much appreciated!

    Appreciated photos of moisture readings sent to my husband and me to validate.  (1 of several)
    Moira A.

    We recently had a couple of issues that required mitigation. (Hooray, 1934 home!) Asbestos on roof mastic project- Respectful, efficient, communicative, and done! Water intrusion in attic that required going through our plaster ceiling- Again, respectful, communicative, and very happy with results! Alliance employees were very respectful about kids, our loud/interested doggies, and my work-at-home needs. I especially want to compliment the clean-up afterward. We would definitely use their services in the future.

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    2 years ago

    This team came in on time every time just like they said they would. Friendly, communicative, and professional! I would hire them again.

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    3 years ago

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    2 years ago

    To Brian Kellerer and his awesome team Carl, Deion, Juan, Hector and Jesse. Thank you guys for being so amazingly kind and professional!!!

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    2 years ago

    I've worked with Brittany at Alliance for many years. They are extremely professional, thorough and communicative. Highly recommend!!!

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    Page 1 of 3

    Ask the Community - Alliance Environmental Group

    Review Highlights - Alliance Environmental Group

    Brian is very responsive, he's very accommodating when it come to scheduling the inspection and demolition.

    Mentioned in 14 reviews

    Read more highlights

    Miramar Landfill - FYI: If it's over a certain $ amount in recyclables, you'll have to wait to cash in a check next day.

    Miramar Landfill

    (77 reviews)

    Kearny Mesa

    It feels strange to write a review of a landfill, or "the dump" as we call it, but after our…read morerecent visit, I had a few things that I wanted to share. Now, I have been to the landfill with my husband a few times over the years, usually when we have furniture to get rid of that is too damaged to see or donate. Our most recent visit was about two weeks ago. Our old patio furniture was disintegrating, and we had discolored cushions to get rid of. We tried to figure our a less bothersome or costly way to get rid of it, but, alas, we ended up at the landfill. The first thing we noticed was that the price was increased to $69 for cars and pickups. I thought that was super expensive, a large increase from our previous visit. Anyway, the landfill, as you may imagine, it massive. The roads are mostly dirt roads once you get inside. They are hilyl, have speed bumps and ditches. They also wet the roads to keep the dust from being a problem, so we ended up driving through water. You have to watch the signs carefully to figure out where to go. Once we got to to the area to unload, it was unclear where to go. The signs directed us one way, but the other people were unloading on the other side of the mounds of trash. My husband opted to follow the others, which is lucky, as we otherwise would have gotten in the way of the work trucks. At first, the people directing us to unload were no help at all. We had to guess where to pull up. Later, one guy came by and told us that we could just drop the items at the end of the truck and didn't need to move it our into the pile. That was helpful, as we then unloaded very quickly. My husband had lamented that he often ends up with flat tires after going to this landfill. Sure enough, a few days later, he found a screw lodged in his tire. It really could have come from anyway, but that is a rough road and there is lots of junk near the unloading area. I would not recommend going unless you have a truck, as there is no way my car would have made it. All in all, going to the dump is never fun. However, sometimes you just have no other ways to get rid of stuff.

    Landfill, the word says it all. Great attention from the gents out there. And I did throw all the…read morethings I need it.

    Allan Company

    Allan Company

    (21 reviews)

    Kearny Mesa

    This company is ripping people off because there isn't an alternative. I brought 350 pounds of…read moreextruded aluminum that was coated in chem film. It's not paint. The price difference is very different-they know it and play games. There isn't a sign that says you need an ID, but you do. I had a temporary license and they wouldn't accept it and I had to pull all the aluminum out of filthy trash cans after waiting 30 minutes in line.

    I had a disposable helium tank to dispose of. I followed the manufacturer's instructions for…read moredisposal (completely emptied contents, removed spout, punctured hole into tank). The Allan Company is located just inside the road off Convoy that leads into the Miramar landfill. The lot is quite run down and there is little signage. There is a small bungalow with a window for you to speak with a teller. The lot had plenty of parking on a Friday afternoon. The Allan Company does not take helium tanks for disposal. I was told by an employee there that the tank I brought them would explode. I called the general city Environmental Services line and confirmed that the Allan Company does not take helium tanks (even empty) and that they have to be disposed of as hazardous waste. As someone who works with hazardous wastes and compressed gasses on a normal basis I am confused how an empty helium tank with a hole in the container wall could explode or be considered hazardous waste, but nonetheless I could not recycle it. Would be nice if their website specifically said they do not accept helium tanks for recycling.

    Update Green - Scrap pallet

    Update Green

    (37 reviews)

    $

    Very convenient for dropping off electronics. Friendly service. No forms. They take various…read moreelectronics, including a nonfunctional portable AC unit. They dont take appliances however. Highly recommended.

    Took my old TV and chucked it out to who knows where, for free, so they did what they said they'd…read moredo. But let's talk about that signage out front. The place talks about some sort of "Nerd Candy" shop or something similar, which makes you think it's the business next door... but it's not. So you go in and ask about the "Nerd Candy", and if they sell candy at the tech recycling shop, but... it's just the name of their company. Then you walk back out the door and see that the same company has TWO different signs out front for TWO company names, but it's both in the same doorway and building. Finally, there's a sign that says "drop offs, use the back entrance" but this makes it sound like if you have an appointment to drop something off and leave with no explanation, you should use the back entrance, and as I had no appointment, I used the front entrance, which I got told to use the back entrance for. Better wording, like "if you have an appointment, use this entrance, if you don't, use the back" would make far more sense, but this is also a place that calls itself a brand name that sounds exactly like a candy shop at the same time as it sounds like a recycling shop. But the actual job they do, they did immaculately. No complaints there.

    Alliance Environmental Group - demolitionservices - Updated September 2026

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