I cannot say enough good things about Express Dry and, in particular, Omar Martinez…read more My elderly parents experienced a hot water slab leak that caused water damage in their garage, hallway bathroom, hallway, and entryway. As anyone who has dealt with water damage knows, it can be an incredibly stressful situation filled with uncertainty, unexpected costs, and difficult decisions. From the very beginning, Omar was outstanding. Before authorizing any work, I asked a lot of questions regarding scope, pricing, asbestos testing, contract language, payment terms, and project expectations. Omar never became defensive or impatient. Instead, he responded quickly, professionally, and transparently to every question I had. What impressed me most was his communication. Throughout the entire project, Omar consistently kept my parents and me informed with updates, photos, videos, moisture readings, scheduling information, and detailed explanations of what was happening and why. Whenever new issues were discovered, he explained everything thoroughly and documented the changes before moving forward. He went above and beyond to make sure my elderly parents understood the process and felt comfortable every step of the way. He regularly checked in, followed up even on his days off, and treated my family with genuine kindness, respect, and compassion. At one point he even asked me to wish my mother a Happy Mother's Day and told us that my father would be in his prayers when he wasn't feeling well. Those small gestures meant a lot to our family. The asbestos testing came back negative, the dry-out was successful, and the project was completed exactly as explained. Throughout the entire process, Omar demonstrated integrity, professionalism, patience, and exceptional customer service. Water damage is never something you want to deal with, but if you find yourself in that situation, I would not hesitate to recommend Express Dry. Omar made a difficult and stressful situation manageable and earned our trust from start to finish. Thank you, Omar and the entire Express Dry team, for taking such great care of my parents and for delivering outstanding service.

I had water damage under my kitchen sink that leaked into my garage. Express dry was the last…read morecompany that I interviewed after an all day interview process of several companies. The only reason I even went with them was because of the impressive plumber I met with that recommended them. They came that night and helped initiate the process of drying the next day. Noah Lopez was the rep and was my contact initially. I saw 3 restoration companies that day and 3 plumbers so I had a decent idea how of much water damage, estimated time of deconstruction and reconstruction. A lot of companies get a bad reputation because they try and tear up as much as possible and I thought Express Dry was different but I was proven wrong. After a few days of drying, they all of a sudden discovered that my tiles were 30-99% saturated and they had to rip them up which would add another 2 weeks of work. I was confused on how this was NOT spotted initially by them or any other company I saw that initial day of interviewing. Everyone commented on how I should be lucky that the tiles didn't get wet. So obviously I called BS on them. They tried several scare tactics by having me sign some hand written statement that I would be liable and having multiple try and convince me to remove the tiles. Thank God I got a second opinion and had an outside company return to check for water damage and they too once again confirmed that tiles weren't wet and even if they were, there are other options that don't involve tearing up the tile. I thought I was getting a company that looked out for me but they were obviously looking to rip off the insurance company and make money for them. Noah tried to convince me not to contact my insurance company myself and he would do it all for me but I'll glad I called my insurance while he was present. I think that made him upset because after that, he went from being pleasant to being irritated, especially after the process began and I attempted to contact him. There were other things they did that also rubbed me the wrong way but I don't want to get anyone fired. Just another example of how can't even trust people to have some decency, even in 2026

I recently completed a major renovation of my kitchen, master bathroom, and powder room following a…read morewater damage claim, and I couldn't be happier that I chose Coast to Coast. I'm the type of person who is very specific about what I want and I did my homework. I got four different bids for this project, and C2C was the clear winner. Their quote was completely itemized--which I appreciated--and ended up being well under every other retail bid I received. Two people really made the difference: Mary and Bolo. Mary is a literal pro when it comes to the insurance side of things. She worked tirelessly on the supplements to ensure we maximized our RCV payout from our insurance. She caught things the adjuster missed and helped us get the settlement we actually needed to do the job right. Bolo, the project manager, was extremely responsive and reasonable throughout the entire build. Whenever a technical issue came up--even complex stuff like electrical circuit stability or specific plumbing heights--he was there to talk it through and get it handled. One thing I will say for people considering them: you need to be the kind of homeowner who has the capacity to stay on top of the work. If you know exactly what you want and you're willing to stay involved in the day-to-day details, C2C is an incredible solution. It's a partnership, and because I stayed engaged, we were able to hit a level of quality that usually costs twice as much. The house looks amazing (see the photos of the Blue Thunder Quartzite and the Jade tile!). They were fair, they were fast, and most importantly, they were responsive. Highly recommend if you want high-end results without the "luxury markup" of other firms.

This is the second water leak mitigation & restoration we've done with C2C and while the PM on the…read morerestoration portion was outstanding this time, overall, there were more issues with the mitigation than last. Specifically, they subbed out the demo portion to another company which incurred more costs and thus lead to rejection of payment by insurance company. Or rather, it was ruled as costs extending beyond ordinary expenses. Had it been included with the mitigation equipment, the insurance would've likely accepted it, as it did last time. The actual work performed by everyone was great in the end, just as it had been last time. Everything was remediated properly and more importantly, timely. Brandon the PM on mitigation along with David the PM on the restoration side were great, with David being the most responsive and communicative PM I've ever worked with. Meaning, updates everyday, as promised. That was the best part of the whole project for me as an anxious homeowner. I will say that my own insurance agent didn't help matters either in this case. He was super hard to work with and eventually C2C had trouble reaching him. This also soured the whole experience as everyone worked to track him down by phone and to prove that all expenses were legitimate. I'm on the fence as to whether to use C2C again for mitigation. Would not hesitate to use them for restoration though.

We had a pipe leak that caused water damage through a large part of our home and had never dealt…read morewith anything like this before. We called Smart Dry Restoration and they were able to send someone out quickly, which was a huge relief. The technicians were polite, professional, and very careful while working in our home. They kept things clean and took the time to explain what they were doing without rushing us or making us feel overwhelmed. Given how stressful the situation was, that really mattered to us. The office staff was also easy to work with and stayed in communication throughout the process. They helped coordinate directly with the insurance company, which took a lot of pressure off of us. Overall, the experience was straightforward and reassuring during a tough situation. We're grateful for how they handled everything and would recommend them to anyone dealing with water damage.

I've used Smart Dry Restoration twice already (my house and rental) and both times they have…read moreprovided excellent service! The first time they came out was because I had a flood in my kitchen. I was so stressed out but these guys took care of the problem like true professionals and I couldn't be happier. At the rental we had a mold situation and they helped us there as well, quickly and efficiently. This company is reliable, trustworthy and worth every penny!

We've had Xavier from Elite Dry Restoration service our home multiple times now, and he never…read moredisappoints. Most recently, we dealt with significant water damage and leaks in our bathroom from heavy San Diego rainfall. After getting approval through our property management, Xavier came out and handled everything efficiently and professionally -- completing the job in a short amount of time without cutting any corners. What really sets Xavier apart is how trustworthy, communicative, and punctual he is. In a world where vendors constantly show up outside their scheduled windows, Xavier always arrives exactly when he says he will -- which is such a refreshing and stress-free experience. Having someone in your home requires a lot of trust, and Xavier makes that easy. He's kind, personable, and clearly takes pride in his work. We've had him out multiple times now and every visit has been a pleasure. The results always speak for themselves. Highly recommend Xavier at Elite Dry Restoration for any water damage or restoration needs. They're our go-to!

Elite Dry did an amazing job on everything from start to end. Very quick to respond and answer any…read moreconcerns and steps taking into whatever work I had done. Will refer them in future

Great quality, response time and fair pricing! Would highly recommend to anyone. Albert and Nathan…read moreare a great team and provide daily updates on the project.

They showed up for a site visit on the same day I listed the project in Yelp. They were able to do…read morethe work right away. When they were done, the owner reviewed the photos and made the staff come back and clean it one more time to remove the remaining black stains. I was satisfied with the remediation work and the additional follow through. The restoration portion of the work was led by another person and that scope of work and estimate wasn't as smooth. It was the same company but different people running the job like it was a separate company. I ended up hiring another contractor that I had worked with me before.

Pacific Flood was professional, responsive, and got the job done for us in a pinch. We discovered…read moremold when redoing the floors in a newer home and Steve was there for us every step of the way. They were fairly priced and easy to work with. Highly recommend them if you need mold remediation.

The team at PFR has exactly what you're looking for, trustworthy, talented and professional…read moreservices. That includes in every role, their movers that managed our packout and packback, Jose and Ian, to the project manager Terry, to the operations manager Riley and all the general contractors they are connected with will bring to your restoration project to an even better place prior to the damage.

We had mold in our second story bedroom in the closet, ceiling, and floor due to an air conditioner…read morecondensation leak. After doing some research, I chose to contact Mold Safe Solutions. Chase came by the same day to assess the damage and had an estimate ready the very next day. I found the estimate and statement of work to be very professional and reasonable, and accepted it right away. Ted came and performed the work in multiple stages within the same week - demolition and clean-out, drywall replacement, and painting. He was thorough and searched for and treated mold in the carpet, along the walls, and even in the ceiling. Ted was very respectful to us and responsible, and was very knowledgeable. I felt peace of mind that our home would be in good shape thanks to Ted's quality of work. Micah also came with Ted one of the days and was also respectful, skillful and efficient. Gianna from the office was also very responsive and helpful. My wife told me she was impressed with how thorough Ted was. For example, he created a plastic wall to seal off the work area and prevented the rest of the bedroom from getting contaminated and dirty. We will definitely use Mold Safe Solutions for any future incidents that may come up and recommend them highly.

Very professional, thorough and kind people at Mold Safe Solutions. While servicing my cabinets,…read morethey noticed and repaired a few hinges that were wobbly! Now that's service!!! Thank you so much.

From first call through actual service, they are very thorough, timely, friendly reminders, very…read morenice about my calling and changing the items to be cleaned, and then changing the date. George was our technician and he was friendly, on time, explained things completely, and did an AWESOME job! We used them maybe four years ago and I can see why I called them again. They are now the only ones we will ever use. Our neighbor saw the great job and he hired them on the spot and they were out a couple days later. You can't go wrong with them. Plus, steam is the healthier option compared to using chemicals on your carpet that you walk and sit on and breathe your steps all the time.

George was so professional and efficient! Arrived on time and did a beautiful job on our carpet!…read moreLooks like new!

​I cannot recommend Mighty Dry highly enough. From start to finish, Giovanni, Jose, and Deliel were…read moreabsolutely impeccable. ​Restoration work is inherently stressful, but this team made the process as smooth as possible. I have a special needs daughter at home, and I was concerned about the disruption, but these guys were true gentlemen. They were incredibly professional, easy to work around, and showed a level of respect and care for our family's needs that you don't often see. ​If you're looking for a company that is not only skilled at their craft but also thoughtful and professional, look no further than this crew. ​5/5 Stars.

I was not pleased at all. Eddie promised it would be simple they would work with my insurance…read morecompany. They removed the dehumidifiers and stated it was clean. After my contractor pulled up portions of the floor he found mold. My insurance company said they were charging for things that were inappropriate for a clean line water break they were charging for sewer water After it was all said and done I had to pay mighty dry over thousand dollars that my insurance company wouldn't pay as it was excessive. Don't use mighty dry unless you want to be taken to the cleaners!

The guys at Element helped me out with an insurance claim for a water intrusion from my roof into…read moremy dining room. The service and especially communication throughout was top notch. Aaron was awesome, and super helpful to move the insurance company along and make this as seamless as possible. Would absolutely recommend and will use again in the future!

My family and I are Jesus Christ followers and our Lord has provided for us our entire lives…read moreallowing us to overcome some of the largest storms we've ever battled. I wouldn't characterize the sudden burst of water that flowed from our kids' toilet as a storm, but it was an unexpected happenstance that upended our lives for almost three months. Ironically, my wife and I had been contemplating restoring our outdated bathrooms, but I had explained to my wife that we needed to wait until the home interest rates plummeted, so that we could refinance our home in order to remodel our bathrooms. God Is Good All The Time and we know He heard us, but I wouldn't have fathomed that us getting new bathrooms would have occurred this way. We are so thankful to God that He allowed Aaron McFadden, Freddy and his team, and Element Construction and Restoration to be the main contractor that were responsible for the beautiful bathrooms, new flooring, and restoration of the damage that occurred from the water damage. Our home was built in the 1970s, so it's antiquated and prone to have issues such as water leaks and other problems associated with owning an older room. Unfortunately, this is our third time having some type of water issue. We've had a slab leak, a leak from our water heater, and this most recent iteration, a sudden burst of water from our kids' toilet. When this most recent episode transpired, I was a veteran of handling the basics of having to deal with a water leak such as reaching out to my insurance, contacting a plumber, and ensuring mitigation assisted with our situation. What I wasn't experienced about was construction and restoration of three bathrooms, part of our downstairs ceiling, affected walls, and our downstairs flooring. Praise God our go to plumbing company, All American Plumbing, recommended a small business and North County construction contractor named Element Construction and Restoration. The owner of the company and Aaron are family, so it's a family-run business based out of Oceanside. They have work all over San Diego, so they provide service around San Diego County. Full disclosure, I'd rate Element Construction and Restoration 4.5 stars because we did have some delays as a result of wrong materials ordered, but I would give Aaron, Freddy (one of the subcontractors Aaron uses), and Freddy's team 5 stars based on the impressive workmanship, diligence, and how everything that was restored turned out. Writing about their work doesn't do it justice, so please look at the pictures of the project. It truly was a blessing to work with Aaron. He's a friendly dude, has a positive disposition, was overly communicative in a good way, and he was completely transparent about everything including being apologetic for some issues that came up during the project. From the start of the work where Aaron came out to measure things to our final inspection where he scrutinized the work that was done, he was professional and knowledgeable about what we were going to embark on. What I also appreciated about Aaron was keeping my adjuster in the loop and updated about anything that came up from our project. One of the things I want to upgrade in our home is our kitchen, but I'm not looking for God to put us through another storm. If you're in the market for construction, restoration, or renovation of your home, I highly recommend Aaron and Element Construction and Restoration.