Gisele at the Blue Shield Elderly Independence Division truly deserves a glowing commendation for…read moreher remarkable professionalism and compassion. Her assistance in choosing a 24/7 fall‑detection watch for my 98‑year‑old father with dementia was exceptional in every way. Gisele devoted a full 2hours to carefully walking me through every feature and service option. She clearly explained that the watch continuously monitors for hard falls and sends instant alerts, even if my father cannot reach a phone, and that it operates reliably day and night to provide constant protection. She also emphasized that emergency notifications go directly to family members so there is no delay or uncertainty when something goes wrong. Gisele aslo thoroughly demonstrated the GPS location tracking and heart‑rate monitoring, which are absolutely critical for my father, who can wander and is unable to reliably state where he is. Knowing we can see his real‑time location, monitor his heart rate, and that he can contact his children or 911 in an emergency gives our entire family tremendous peace of mind. Gisele repeatedly reassured me that this system is designed to safeguard him and keep us fully informed. What impressed me most was Gisele's warmth and empathy. She never rushed the conversation, answered every question in plain languageI could understand, and always spoke about my father with deep respect. She transformed what had been a stressful and emotional decision into one that now feels confident and secure. Because of Gisele's dedication, I am convinced my father is far better protected, and our family can finally rest easier knowing we have the right watch and support in place.

Yes, very recommended! When you visit a company like Blue Shield security, you never know what to…read moreexpect little. Could you imagine that it was amazing and had wonderful service and great people?

Ali'i Fire Protection was really helpful and a pleasure to work with. Shortly after approving our…read moreestimate, they scheduled a day and time for their technicians to come out and get our equipment back in compliance. I will gladly continue to use them to maintain my equipment moving forward.

I called to do our annual fire extinguisher service. Sandra assisted me. She put me down for a…read morespot. The morning of the appointment, she called due to a mix up with dates but then was quick to correct herself. Professional all throughout. Staff know what they are doing.

John and Erick did such an amazing job of cleaning our office floors. It's so shiny and looks…read moregreat! If you're looking to have your floors cleaned, definitely give them a try. They provided exceptional quality and service!

John and Erich did a great job getting the oil stains out of the carpet on our Passenger boat after…read morean engine swap last minute. Called them one day and they came right away to quote the job then came back the next day to do the job. The carpet hasn't looked that good since new!

Best service EVER!!! Justin is super friendly and accommodating. It's like talking to an old friend…read morewhen he comes out!!! Highly recommend!!!

National fire protection quality service excellent highly trained workers, I recommend this…read morecompany to anyone looking for their fire protection. Protect your investment and call National Fire Protection!

Bad customer service. Woman on the phone has bad phone etiquette, when asking questions, she would…read morehang up during mid conversation. I don't know how these people are still around.

Not to take away from the hard-working employees at Aloha Alarm, but the account manager "C" really…read moresucks!!...I've been trying to stop my alarm service since December, since we're moving. No response, left multiple messages with customer service, spoke to a rep 2 days ago in the service dept, always the same answer, "C" is not in today, but when she comes in she'll call you back, and we'll also let another manager "J" know as well. Meaningless dribble...no calls after leaving multiple messages from anyone. Something tells me something is "going on" (management issues, financial issues, etc.) at that company, and not in a good way. When they don't respond to customers and in effect leave decision making to one person, who chooses to either not show up to work or is too "busy" to even return calls to customers, something is definitely wrong. Maybe they need to replace her or the entire management. Customers are not being serviced properly. Next step for me is to reach out to the State DCCA to file a complaint. If you feel you're not being treated fairly I suggest you do the same. Some action has to be taken to wake these people up or else it will remain the same. Me, I'm outta here with these guys, we had service for years but seems current management is sub-par and not taking care of customers. Watch for more reviews, if the negative trend continues, it's telling you something is really going on. Good Luck in the New Year!

Great alarm company we've been customers for over 5 years no complaints great customer service.read more

Jimmy service was impeccable! One of the best fire suppressionists on the island! His help was…read morenothing short of excellent, recommend for all places!

I needed my home extinguisher inspected and tagged. I contacted them via their website and got a…read morecall back the following morning. I made an appointment to bring my extinguisher to their shop in Waipio and did so. Cost was $16 to have it inspected and tagged. Had no issues and their communication was responsive. The tech explained that it's recommended we bring it in annually to be checked and it hydro tested every 6 years. I appreciated the info and will be calling them annually to take my extinguisher in. If you must have them come out to you, they charge $100 to go out.