Best Dentist Experience Ever - Allison Avenue Dental in La Mesa is Truly Exceptional! My entire family of 5 (me, my husband, and our three kids ranging from toddler to teenager) have been patients at Allison Avenue Dental for a while now, and I can honestly say it's the best dental practice we've ever been to. Everyone there is incredibly patient and thorough. They never rush you and they take the time to explain everything in detail - not just "you need this done," but the why, the benefits, and all your options. It feels like true education instead of a sales pitch, which makes you feel respected and in control of your own care. The front desk staff (shout-out to the wonderful lady who always greets us) is genuinely sweet and makes checking in a pleasure. The hygienists and assistants are gentle and kind, my middle daughter actually looks forward to her appointments because "they're so nice and sweet to me." That's huge when you have kids! My oldest is currently doing Invisalign here and the transformation in her smile is absolutely beautiful already - we couldn't be happier with the results and the way they've guided her through the whole process. Even our toddler, who used to be terrified and wouldn't open her mouth at previous dentists, is now getting comfortable and letting them do cleanings and check-ups without tears. That alone is worth five stars in my book! I've recommended Allison Avenue Dental to friends, and one just finished her treatment there, she texted me afterward saying she loves them too and wishes she'd switched sooner. If you're in La Mesa, Grossmont area, or anywhere in San Diego and looking for a family-friendly, caring, and highly professional dental office, do yourself a favor and go to Allison Avenue Dental. We feel so lucky to have found them! read more

Dr. Fern is the best! I've been coming here for years, and that will never change! Great customer service, and excellent dental care! Thank you, for keeping my teeth healthy at all times, Allison Avenue Dental! read more

We've trusted Allison Avenue Dental for over 21 years. Kind, friendly, amazing with kids, and truly family-friendly. The entire staff is fantastic--highly recommend! read more

Allison Avenue Dental - General Dentistry Near Me - La Mesa, California

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You won't find a more accommodating dentist. I have severe anxiety and they do everything to make me at ease on each visit. They have the latest equipment and thats a big plus. Everyone's is so nice and helpful. Try them, you'll like them! read more

Allison Avenue Dental is great. All of the employees are very nice and helpful. The dentists are vey skilled.

When I moved back to San Diego from Hawaii in 2020 I was looking for a dentist and lo and behold Allison Avenue Dental practice was recommended. Most recently I moved to Dallas for the last 1.5 years and I refused to find a Texas practice and would fly back to San Diego for my dental needs. Dr. Fern is down to earth and makes you feel comfortable as we all know going to the dentist isn't something fun! His staff is personable and professional. Also something important to note is that the practice values your time and gets you in and out with efficiency and satisfaction, thus I highly recommend Allison Avenue Dental! read more

Dr. Fern and Taylor, one of his hygienist are amazing. I've been coming to this practice for 25 years and have been through the transition of Dr Santoro who is also amazing to Dr. Fern. I highly highly recommend this dentist office. Myself and my kids go to see him. Dr. Fern is honest and doesn't try to up. I have bought night guards and having a crown read more

The minute I walked in my anxiety disappeared. A warm greating then had rays,cleaning and consultation with the Dr. Everyone is kind and talk you through everything they are doing. I'm grateful I found this Dental office! read more

I have been going to Allison Avenue Dental office for several years! The office itself is pleasant, and dare I say even relaxing! The office staff are friendly and helpful. The hygenists and tech personal are pleasant and professional! Dr Santoro and Dr Fern are amazing dentists! I trust them completely to be gentle, extremely skilled, professional and kind! I am able to relax and not "white knuckle" the chair! I feel as I am amongst friends! read more

We are new to Allison Avenue Dental and had a great first experience. The staff is super friendly, office is clean, and I enjoyed their appointment reminder services. My kids needed additional dental work plus an ortho referral and they were quick and responsive. We have definitely found our forever dental office and highly recommend them. read more

Allison Avenue Dental - Waiting area - General Dentistry Near Me - La Mesa, California

I was struggling to find a new dentist I liked ever since I went into my new insurance after 26 years, it was just as hard as I expected up until I found this place. No sales gimmicks, Dr. Fern was very informative about dental product recommendations and showed me the X-rays and fillings that I needed. Karen did a great job on the cleaning and helpful in the most effective ways to floss and brush. Eysela was very friendly at the front desk. All of the staff members were very easy to talk to. Prices for the fillings were also cheaper than what the last place I tried going to told me, this place marks all my boxes and I'm happy to have finally found my go-to dentist! read more

Family dentist since early 1990s. I Trust his advice.he educated and answers all my questions

Office experience rocks! Caring of customers is outstanding I have extensive dental work coming up and this is the place I will call my dental home. I left a different office because of they did a lousy job on deep cleaning my teeth and really bad periodontal information. Allison Dental is up front with my situation and cost-everything is explained from billing, what my provider will cover, and what are my next dental steps. Thank you Allison Dental. Please don't go away. Elizabeth rocks! read more

In my opinion you are your work and your personal life should reflect that same commitment. Always keep your Appts. read more

Allison Avenue Dental was a breath of fresh air from the moment I walked into the front door. Lilly was able to schedule an appointment for me in the following week (which is a blessing when dealing with dental). Her energy was welcoming and radiant. She was able to handle my particular situation flawlessly. Mrs. Rhiannan was the dental technician that handled my cleaning and X-rays. She was extremely attentive to how I felt. The cleaning was very thorough, but it was not painful. She did an amazing job. Dr. Fern is a true subject matter expert of his craft. He proved this by finding the cause of my discomfort and having detailed answers for all of my questions. He is lighthearted, but he also doesn't beat around the bush. I'm grateful for his insight. I'm looking forward to seeing Allison Avenue Dental in the future. Thank you! read more

Very polite and friendly staff. Nice convenient office space with easy parking. All personnel are very gentle during every step of the process. read more

I would highly recommend this dentist to anyone. They did a wonderful job. Wonderful staff and experience.

I have been with Allison Avenue dental for 3 years now and really well cared for. They have listened carefully to my wishes for certain kinds of care. Virus practice seems very careful. read more

I was looking for a new dentist and came across this place since my sister came in . I like how advance there system is with little cameras that take pictures of my teeth ! My dentist let me know every step of the process and was really helpful in explaining everything to me ! Defietly recommend read more

This office manipulated the billing to my insurance and called me over six months later to tell me my insurance didn't cover over $200, a portion of which was not necessary and they knew that but claimed it was covered. If something isn't necessary and they know that, they know it won't be covered by insurance. They did it anyway. After speaking to the office and the insurance company, it was found that the additional discrepancies were the dental office's error, which they admitted to. They said their software wasn't calculating it correctly. They claim an old office manager made the mistakes and that is why it wasn't caught for over six months. According to their office, I'm not the only one this happened to. Regardless, they are refusing to budge. If you don't want a phone call from them with unsuspecting bills more than half a year later (September for work done in February), then don't see this dentist. Otherwise, get everything in writing. They provide nothing to you and you won't be able to even see what you're signing. They keep the screen turned and don't offer print outs. Now I know to ask so I can make sure what they are billing to my insurance is accurate and not fraud. Not to mention, insurance is coming up with a lower number for what they didn't cover, so it appears they are also racking on a tip of some sort. The practice must be struggling to start doing bad business like this. Proceed with caution! read more

The doctor was very kind asked for my interests, made me feel comfortable about going to the dentist have had horrible experience but this place is genuinely amazing. Their financial advisor is very understand amazing service recommend 100%. Very comfortable office and chairs. read more

From the phone call to book my appointment to checking in for my appointment through to the exam and cleaning I had to the Dr check it was an amazing experience. Melody was very gentle and the best hygienist I have had in my many years of dental visits. I would highly recommend this business. read more

My family and I have been patients for over 8 years. We love all the hygienist. They are very professional and care. Never had an issue, but recently noticed the front office customer service has really gone downhill. The new office manager is neurotic and a complete unprofessional mess. She was extremely rude, sarcastic, and even tried to raise her voice at me. *She is solely the reason why I will never bring my family back or do business with Allison Avenue Dental again.* If you look at the reviews most rave about the old days before all the new staffing took place. It's a shame to see a great place go to S*** due to poor staffing. read more

Easily one of the best dentists in San Diego County anyone that says anything bad is just ridiculous. Staff members are nice the offices are organized and not to mention very very respectful. The deals there are amazing and if you're well behaved sometimes they'll give you a free Electronic toothbrush! read more

These are great family oriented dentists office and more and they tell what Goin on try feel that what can helped you and all kinds. I feel great will back for this care again read more

Outstanding in every way. I traveled from a island in the pacific that does not have a full dental office and took advantage of my insurance to visit this office during my vacation. Dr. Fern DMD was the provider, working with him and his exceptional staff was perfect. He found issues with his high tech equipment that would be expensive to treat years later. I can not get the work done way before things spiral out of control. It is easy to give full 5 stars, would have given 10 if I could of. Thank you Dr. Fern. read more

Very disappointed! I have only been a patient for almost 2 yrs. I have spent thousands of dollars on services. I have waited months for my insurance to get billed. Finally I get my explanation of benefits. I over paid according to my insurance, the new office manager was rude and unprofessional. Instead of trying to resolve the issue she stated perhaps we should part ways. Not a problem! The old staff was kind and pleasant, this new regime, not so much! I do not recommend this dental office. not cool. I'm happy to move on! Please be aware of your billing, or lack there of. read more

I've been coming here for over 20 years, but unfortunately, with the take over of the new dentist, the practice has morphed into a place I don't like. It is now an "upsell" and "all about money" business. I gave it one more try recently, but have now switched to another dental office and am much happier. read more

He is the absolute best DDS in San Diego. Dr. Santoro has also been featured in San Diego's Best Dentists issue. Have been going to him for 6 years now. Great staff and hygienists. Love this place. We live in Fallbrook but drive to La Mesa to see this guy...he's that good! read more

Been coming to this dentistry for the past o wanna say 9 years or so, initially when dr. Santoro was located on univerity Avenue. Absolutely love this place, out of all the dentist's i have gone to in my lifetime- they are the most honest and thorough! The cleanings i get from this place are the best cleanings i have had! Love going to robin for cleanings as she is so sweet and has been in dentistry for over 30 years. If you are looking for an honest place that really cares about your teeth and outcomes, check this place out! Cannot say enough of this place and looking forward to contuining my dental care here! read more

I've been coming here for about four years now, I found them through a recommendation by my girlfriend who was referred by her father who is known to be kind of timid when it comes to dental care. Edith has been my hygienist all this time, and she's always very pleasant and thorough, I always look forward to catching up with her as well as I can with dental tools in my mouth. Five stars all the way read more

This is one of the greatest "deals' out there! HOW many of you have not gone to the dentist for a long time for Bitewing Xrays and a standard Cleaning because of the cost? IF this is you, PLEASE know that Allison Dental has a NEW PATIENT Deal for $89 (yes I know, $89 is STILL a lot of money for many of you/us) but seriously, beg or borrow to find that $ and make an appoint with this REALLY great Dental office! For $89 you will get Exam, Xrays.. find out status of your dental sitch. They can price out any work it looks like you may need (from the MOST important, and or cosmetic "extras" if you want to price that as well ) Anyway, you can at least know what it may cost IF you decide to have them do the work. And .. you get a (standard) Cleaning as well! ! The staff is friendly and office clean as a whistle, It's right across from La Mesa City Hall. Easy to find and plenty of parking! Tell them Suzie Reed sentcha! read more

I have been coming to this dental practice since I was 15 years old. Dr. Santoro and his staff have always taken care of my family and I with such honesty, integrity and compassion. Vicki the office manager will always greet you with her beautiful smile and genuinely cares about your needs and cares about why you are there. Whether you are there for a cleaning, or major dental work, Dr. Santoro and his entire staff are always attentive, gentle, and truly care about your health. I have not had the pleasure of meeting Dr. Fern yet, or some of the new faces to Allison Ave Dental, but absolutely positve they are an amainzg addition to the office. I will contine to come to Allison Avenue Dental until they all retire or until all my teeth fall out. (Whichever comes first) :) All kidding aside, I would encourage you to make an appointment to see one of the amazing hygentists here, I gurantee you will look no further. read more

Decades long patient and Dr. Santoro is great! Worst experience recently after securing an appt, showing up and being told I wasn't on the schedule. Waste of time! No apologies, no service recovery and blamed a temp service for not getting it on the schedule (showed her email string with the confirmed appt). Hoping to find another dentist office like Santoro's used to be. read more

I heard of Dr. Santoro from reviewers here on Yelp. He had received 5 star ratings from his patients. I was in need of dental help as I had recently lost a bout with a bag of popcorn that resulted in a chipped and cracked tooth. Needless to say the pain was pretty intense. I hesitantly picked up and dialed his office expecting to get an appointment no sooner that two weeks out. I was in for a surprise. I was scheduled for the following morning! From the moment I contacted the office to all my followups, the staff was superb and treated me as if I had been a long-term established patient. Eileen and Vicki, the front office staff, are wonderful and always on top of things, taking care of scheduling, insurance, billing, etc. I never had to show one piece of paper-they took care of everything! As for Dr. Santoro and his dental staff (back part of the house), they are also wonderful. He explained all aspects of the procedures, step by step, as well as any short-term procedures that would solve the problems. He also discussed long-term procedures without becoming a pushy car salesman- something that is so prevalent in other dental offices. All and all, I am very pleased with this dental office. If you live in the 92115 area and are looking for a dentist, I strongly recommend Dr. Santoro. Hope this proves helpful to someone out there. I say this because the only time I looked for a dentist was in the case of an emergency. Now, I don't mind having a dental schedule that will promote healthy oral and dental care! read more

Dr. Santoro is absolutely the best dentist out there. I actually don't mind going to the dentist when I am visiting his office. Everyone is so courteous and meticulous. It's such a great environment. I have been seeing him for years now and even though I live in LA these days, I still travel back home for dental work. read more

I am pretty underwhelmed by the service I received. didn't like that they didn't offer standard braces and tried to just push invisalign. also the whole having to take a mold of your teeth and then send in to see if invisalign would work. seems pretty out dated. I wouldn't recommend for orthodontic services. read more

The best dentist ever. And, the office staff is always pleasant, even when handing you a bill for $953.27...

WOW what a FANTASTIC Dental practice. My husband has been a patient of Doctor Santoro for 30 years. I have been a patient there for about 2 years now. Wouldn't go anywhere else. What a marvelous staff. Everyone there is all for the patient and go out of their way to make us at ease and comfortable. Seldom do I recommend medical staff to anyone but this is a place I recommend whenever I can. Thank you to the entire staff for all your care. Chris McCart read more

Have been with Dr Santoro for over 20 years. Dr Fern is fabulous too. The office staff is top notch and I would pay out of pocket before going anywhere else. read more