I hired Lifetime after my Trane AC (installed 2021) started tripping. Paid multiple diagnosis fees…read morewith no resolution. In 2024 they replaced the TXV but never assessed whether the prolonged TXV failure had damaged the compressor -- which is standard practice after such a repair. After the TXV replacement I reported the same symptoms again. Techs came out, found nothing, cleared the system. I was also enrolled in and paying their monthly maintenance program during this entire period. On the third visit they finally diagnosed a failed compressor -- and their own technician's written report states the TXV failure damaged the compressor. The warranty is valid through July 16. Despite this, both the manager and owner denied warranty coverage and are comfortable with me filing complaints -- so that's exactly what I'm doing with Washington State L&I, the Attorney General's Consumer Protection Division, the BBB, and Trane corporate directly. If you're a homeowner considering their maintenance program, ask specifically what they document and check on every visit. I paid monthly fees expecting my system to be monitored -- a developing compressor failure went undetected across multiple visits.

Tony Long came to our house twice and we are more than appreciative! The work was not done right…read morethe first time and Tony was very thorough ; he pointed out all of the issues that were missed and laid out a detailed plan to remediate them. When he came back he explained exactly what needed to be done and got to work. We are very pleased with his work and recommend him highly !

The HVAC system in my home is an evolutionary one. As a result, some rooms are cold when others are…read morewarm. I needed the airflow balanced in the system so all the rooms were the same temperature. After calling my current HVAC company and finding out they couldn't help me, I started looking. Turns out not many do this. Fortunately for me, Legacy One Heating does. After talking with Karl and having him look at the system, he came up with a plan to resolve this. I scheduled an appointment, and two very professional and caring men came out to fix the problem I was having. Collin and Brian are excellent! We talked about what they were going to do and how they would balance everything. They listened to my thoughts about labeling corresponding components, and went to work. After they made the changes to the ducts, they went around and balanced the airflow coming out of each one so that the airflow evenly covers the whole house. It's a tri-level, so that's three floors with ducting. Lots to consider when balancing the system. I have to say that I am thrilled with how well the system is now working! I no longer need to wear a sweatshirt when I go into my office to work. It's not cold anymore! In fact, there are no longer any cold spots in the house. Just even temperatures throughout. Needless to say, Legacy One is now my HVAC partner. They do everything around a furnace. They are interested in what I have to say, and they are true professionals. Collin and Brian, thank you for what you did for me! This is a huge improvement!

They did a fantastic job. Orlando and Kameron were professional, funny, and just great guys. They…read moredid an excellent job on the install. The company overall has been a pleasure to work with and was priced very fairly and much lower than some of the competitors. I would definitely use them again.

I've used Seatown before as a homeowner. Mixed bag honestly, some great work, some that was bad,…read morebut not their fault though they handled fixing the faulty part very poorly. Anyway, I live in a condo now. A few days back, I found a flyer from Seatown in my secure lobby weighed down by a poop encrusted pipe. Clever marketing right? "Your pipes could be as gross as this thing we left in your house!" Anyway, I wish they'd not come in and solicit uninvited or leave poop pipes around. But I'm an old fashioned guy that way. I mean, times are a changing. In my day folks were annoyed with flyers on windshields, remember those days? So quaint. Well to get attention these days you gotta leave a poop pipe at someone's home. It is innovative. For example, were they a company who sold manure, a free sample would clever. And I'm not opposed to poop pipes in general. Have you ever been to the Sewer Museum in Paris? Essentially, I paid to see those poop pipes and now I tell everyone to go there. It's fascinating, you know, I'll review them next. What a journey. I started out grossed out and annoyed by this, and then I realized I love poop pipes. for Seatown's poop pipe marketing

Oh my!!! What a nightmare it was working Seatown!…read more Communiction with the customer is virtually non existent!!!! I placed countless calls. emails, text messgaes to no avail. I was quoted one price and charged another!! And, their mistake was financed, hence the countless attempts to contact them on my part. After 3 months, and again more countless attempts to contact them, I got an email saying they'd be mailing the $348.00 check. its been 2 months. Never came. Contacting the BBB next ! They obviously said they'd email the check to get me off their back.

I had a very disappointing experience with this company…read more I paid a deposit to schedule an installation, and while they initially set a date, the installer later reported he was injured. They then rescheduled and sent two other technicians, but shortly after, I was told they would not be available for another three weeks. Because I am preparing to sell my house and working on a tight timeline, I had no choice but to hire another contractor to complete the job. Despite multiple follow-ups and being told they would call me back regarding the refund, I have not received my deposit back and have not received any meaningful communication. I understand that unexpected issues can happen, but the lack of follow-through, delays, and failure to return the deposit for work that was never completed is very frustrating and unprofessional.

Luke and Hunter installed a new furnace, electronic air filter, and a UV light. All Heatings…read moreestimate was far better than 4 other companies. Luke and Hunter had the work done in under 4 hours and the inspector said the work was great. Highly recommend All Heating. Margie and Chuck

We had C&C install a new gas furnace plus heat pump, and a new on-demand water heater. There were a…read morenumber of call backs to get things running properly - that was fine. But since then we have had a difficult time getting service. The technicians are great when they do come, but the office is terrible at scheduling time. We often get no response to emails about needing service and rarely get called back when we leave a message. We have finally moved on - which has been a hassle as other technicians scratch their heads about C&Cs installation. Our friend, a contractor who recommended them, has also dropped them from his list for the same reason. Don't waste your time with them.

We've used C & C Olympic Heating many times and are grateful for their work and to continue using…read morethem going forward. When we first moved into our house, the A/C wasn't working well and there was a lot of water in the utility room coming from the furnace, C & C Olympic Heating came out promptly (in the 90 degree summer weather) and fixed the problem for us! The fix has held since then and we're glad for it. The following winter our thermostat broke so that the A/C and heat were both on full blast, leading to our house being quite cold (and ice building up on one of the pipes coming into the furnace). This of course happened over the holidays so we couldn't be immediately scheduled, but C & C Olympic came out at their earliest opportunity, identified the problem and replaced our thermostat bringing our house back to a cozy warm state. We've since had C&C come out yearly to do a checkup for our furnace and heat pump and it's all been good. We appreciate their work keeping everything operating smoothly!

An easy 5/5 rating, really appreciate Scott and his team. Communication was clear and prompt, they…read morewere very punctual for both appointments, and the pricing was fair and easy to understand. I had them come out and re-route my furnace's exhaust pipes, specifically fixing the terrible job a previous HVAC company did, and Scott fixed it in a fraction of the time with none of the hassle or mess. He even went above and beyond and replaced our air filter for us and repaired the vinyl tubing for pumping out furnace condensate, too.

Hired team to come and do a vent cleaning after my house had gone through a remodel. Appreciated…read morethey were up front with their cost structure. Tech came out and did his job well. Highly appreciates the experience

There was a sporadic noise problem with one of the mini-split units on our heat pump that was very…read moredifficult to diagnose. Juan the technician did a great job of figuring it out and resolving the issue, which required multiple visits. All Points was more than fair with respect to the labor charge.

I had an overall good experience with All Points Heating & Fireplace. Ron came to my home within a…read moreweek of my phone call to do an estimate. Ron's pricing was competitive with other companies, and about 25-30% less than some of their more expensive competitors. Once I selected All Points, Christopher scheduled my installation of a Kuma wood-burning fireplace insert about a month later. The installation included a chimney cap and stainless steel chimney liner. Overall, the installation was done smoothly. I had one small issue with the fan not turning on, and Christopher sent his men out within a week to fix the issue. The Kuma product is an American-made hybrid wood burning stove with a catalytic converter. It is manufactured in Idaho by a family-run company, and I really like the product. I've enjoyed burning wood in the stove multiple times since purchasing it, and I'm confident that I'll be using the stove every Fall/Winter/Spring for many years to come. Thank you All Points for helping me find and install a good product for my home.

I contacted Sundance for an issue with my furnace. The service tech (Bryan Hoeck) was prompt,…read moreinformative, and did an outstanding job of repairing the unit. I highly recommend this company and Bryan. Jerry Chrobuck

Everything went as expected to spite it was a complicated job. They searched for and found a part…read morein order to finish by move in date. Their people are absolutely great. Very helpful very attentive. They were about " middle of the road" in terms of bids, but they were well worth it.