Michael Luong is my go-to agent!! Knowledgeable, constant professional, respectful, available when…read morewe need him, quick actions, dependable. Answers all our millions questions with patience and grace !!!! Like a good neighbor, MICHAEL is there !!! We already have coverage on our vehicles but bought another for our son and adding on the 3rd vehicle went smoothly. I will refer all my friends and family to Michael. He is much appreciated!!! Thank you !!

U'ilani is wonderful to work with! She was communicative, quick to respond and gave good advice. I…read morewould highly recommend her for anyone's insurance needs.

Jef is great. He is so personable. Like your talking to a good friend on the phone…read more Rates are good. Always has your best interests at heart. Truly like the commercials! Always had State Farm and always will. They are good!

Couldn't have asked for a better first experience with State Farm. Jef not all made sure I was okay…read moreand that I knew the next steps, but helped me to learn what I should do if I were ever to end up in the same situation again. I give Jef my highest recommendation.

I can't say enough good things about Amie Kobayashi at Finance Insurance. She worked so hard for me…read moreand never gave up, even when things got frustrating. She stayed positive, kept trying different options, and truly cared about helping me get the best outcome. I'm so grateful for her persistence! She did an amazing job. Laura

SO IMPRESSED with Amie Kobayashi as a hard-working, caring insurance agent. From the first call I…read moremade, asking about the increase in our hurricane insurance, she reassured me she would check into trying to find us one with a better rate . She ended up working on our policy, researching & comparing until late at night, and let me know the next day that she found one that was $1000 cheaper for us ! I have never had an agent take that much interest, or put that much time, into helping me as a client. Totally a five-star person. I just can't rave enough about her.

Whenever I have a question about our policy or claims, Kirk and Steve are always there willingly to…read moreanswer any of my concerns. If I request anything, they respond immediately. Besides being informative and efficient, they are always very pleasant and nice. I highly recommend them if you're looking for a good insurance agent and staff.

Kirk Paterson is one of the most knowledgeable insurance agents I've ever worked with. He took the…read moretime to explain every detail of my homeowners policy and made sure I fully understood my coverage options. His customer service is outstanding, and he responds quickly anytime I have a question. I feel very confident knowing my home is protected with Kirk and Allstate.

Best save for my family vacation. I'm so moved how nice people can still be in today's chaotic…read moreworld. We were leaving the country and somehow we lost our international drivers permit. We had a 1 hour time to get it done before take off. The office staff were closing at 14:00 with a whole week of hard work. I called them and they were nice enough to help me get the application rolling and everything set up before I arrive. It was the best service ever. Nina welcomed and waited for me with smiles on her face. I feel so lucky and my family gets to enjoy the vacation we planned a year ahead.

On a hot sweltering day my car decides to act up. Being uninformed on car issues (I know how to…read moreturn on the engine and go! That's it) I decide to call AAA who tells me the wait is 1.5 hours (patience is not one of my virtues) The peanut gallery tells me to call a different roadside assistance company who will be able to get to me sooner and they do I'm then told I'd better not drive the car as i will ruin the rim of the tire Now then I cancelled my AAA order because another company came to my rescue. But now, I need a tow causing me lto start all over to get a tow. Are you following my story? I was lucky as the tow guy (Jonathan) who I cancelled helped me to get my order going again and he waited for me to get it ordered In less than 10 minutes he was over to save my day! Out of the sweltering heat into his air conditioned tow truck I waited as he loaded my vehicle to his truck bed. Heading to the tire place and all is good! Mahalo AAA and Jonathan for saving my day!!! AAA is batting 90 in my books. They are a good subscription to have

When I started, he was good, but last two years- worse customer service! Doesn't return phone calls…read moreor emails for days at the time and lies about not being at the office ( I called office after that couple times to check and they confirmed he's there) so unprofessional!

Jeremy is great and works FAST! I emailed - had a response in 30 minutes. Filled out app and sent…read moreit back. Called me and said this and said that, went over my lease and about 2 hours later I paid, had full BOP ready to go and even gave me a separate letter to submit to SBA. HIGHLY RECOMMEND!

Spoke to Christine regarding an urgent cert I needed to obtain for a property, She was quick and…read moreprofessional, got it right away. Thank you so much Christine for your kokua! So appreciate you!

We have been with Pyramid for over 10 years and have stayed because of the customer service and…read morecompetitive rates. They also go above and beyond by ensuring that we are receiving the best rates for our policies without us having to ask them, they tell us! It's very hard now to find any company that will work behind the scenes to take care of their clients, and Pyramid definitely does.

This insurance company and its employees were friendly, knowledgeable and most of all patient…read more Nicki was more then willing to break everything down for me in terms that I could understand. She was also very patient with my millions of questions and needing to think about it before I committed. I understood why the quotes were the amount they were. She also was working very diligent to make sure I paid the least amount of money possible with my current driving record. I highly recommend Nicki and Island Insurance Company. Best things: Supporting local people with a local company AND they were MORE that a $100 LESS than the major nationwide car insurance companies. Please, tell them I sent you :)

Worst company ever! I had full coverage and they continued to denie my claims and use me to pay for…read moreall their investigations. I've never had to deal with this kind of negligence with any other insurance company. I picked Island Incurance because they were local however they aren't available after business hours. With reimbursement and deductibles for everything you would have to be rich to use them for coverage. One adjuster Cynthia argued on the phone and laughed at me. The supervisor Victor refuses to lose to me and thinks this is his personal war. The most unethical fraudulent way to conduct business. Do not use Island Insurance and if you deal with Cynthia or Superviosr Victor be ready to be picked apart to the core and given as least help as possible. These people are against you not there to help and provide a service