When you call, they tell you they're too busy to take care of you. And when you request to speak to…read morea supervisor or office manager, they simply hung up on you...

From the owner: $10/MO Auto & Home Insurance. Save $900. Call Us Now To Lower Your Monthly Payments. Same Day…read moreCoverage. Get Covered Now. Free Insurance Quotes In 5Min,

Jessie Mendoza was extremely prompt and efficient in assisting me with my auto insurance policy…read more It is good to know she is there to answer my questions and solve my problems. Excellent customer service!

When I moved into my neighborhood years ago, I went the easy way with picking my insurance agent,…read moreusing the same State Farm agent that the community was using for its master policy. In retrospect, that was a really bad decision as the agent pretty much took all of our business for granted, between being pretty much unresponsive when it came to customer service, never doing policy reviews, and ever-increasing premiums despite never having filed a claim. The last straw was when I reached out to my agent to help solve a problem about some of my policies not displaying online several times, finally receiving a response telling me to get in touch with State Farm's IT department directly. Excuse me? What's an agent for if they don't work on behalf of their customers? It was obviously time to leave State Farm and shop around for a new agent. Several of my friends have used Erie for years and spoke very highly of them, so I hopped onto the Erie web site and found Foresight Insurance quite literally a few blocks away from my house - and this was indeed my lucky day, landing in the hands of Michael Cruz and his team. I made an appointment to meet Michael in person, and he spent well over an hour with me reviewing my old policies, asking me a lot of insightful questions about my home, car, and umbrella liability policies, then going through some options with me. By the end of our meeting, I not only had better coverage that were well-tailored to my individual needs, but my premiums actually went down significantly. The excellent customer service experience didn't end there - not only did the folks at Foresight arrange for canceling my old policies so I wouldn't have to deal with State Farm directly, Michael followed up with me about a week later to bring me up to date on the transfers and to make sure everything was to my satisfaction. When I traded in my old car for my new wheels a few months later, getting the new insurance in place couldn't have been smoother, with Michael's team also making sure that I knew what to do when - including not cancelling my old auto policy before turning in my tags! All of my questions have always been answered very quickly, often within an hour of me sending an e-mail. You can't ask for better responsiveness than that! I'm just coming up on my first year with Foresight, and once again, Michael has shown how focused his firm is on customer service, doing a policy review with me and making some minor changes to my policies to bring things up to date. You really couldn't ask for better people to work with - they're very good at what they do, they put their customers first, and they're incredibly nice people as well. So, the next time your renewal paperwork arrives in the mail, give Michael and his team a call and get an 'insurance check-up'. You'll be very, very glad you did!

I highly recommend this agency when shopping for insurance. Maria (Melena) was fantastic to work…read morewith; and made the process of switching from Erie to Allstate seamless and easy. And she saved me a good bit of $ for better coverage! Can't beat that! Brian Hirsch

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. As an Allstate Agent in Derwood, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car, boat, and more.

Charles R Grant Insurance Agency was recommended to me when I moved to Maryland. This was an…read moreexcellent recommendation. I have been dealing with Judi Godbey since day 1 and my experience with Judi has been excellent. She explains everything in detail and goes that extra mile to get information that will benefit me. I am so lucky to have Judi as my insurance agent and the Grant Agency is lucky to have Judi as an excellent representation of their company. Roberta

These folks are an A+ insurance agency. I was bummed that I couldn't continue doing business with…read moremy previous insurance agent after moving to MD, but out of the various agents I contacted here, this one was quick to respond, very friendly, and extremely helpful. Dealing with insurance is a pain in the ass, but a good agent makes all the difference, and the Charles Grant insurance agency definitely gets the job done.

I contacted Pillar about getting a new auto insurance policy in DC after a mix up with my former…read morecarrier that was caused by my less than stellar driving record. I worked directly with Don, the founder. He was very knowledgeable about the insurance space and explained all of my issues/options clearly, which was extremely helpful in navigating the frustratingly complicated task of insuring a new car in DC. Was also easy to reach for any questions that came up. Highly recommend.

From the owner: As an independent insurance agency we represent multiple highly-rated insurance companies such as…read moreErie Insurance and Progressive. We can take care of all your insurance needs, whether it be auto insurance, home insurance, life insurance, commercial insurance, or long term care insurance. Because we represent multiple insurance companies we are able to provide you with our best option and not just the only option we have. We are experienced and friendly. We want to make the insurance process easy and informative. We pride ourselves on helping people understand their insurance so that they are better off even if they decide not to purchase insurance from us. We do have some unique product offerings. So whether you have a high-value home or own a business we may be able to provide you with coverage that you don't currently have. With regard home insurance, Erie Insurance offers guaranteed dwelling replacement cost - this means that there is no cap on what Erie would pay to rebuild the dwelling. This is a unique feature that few other companies provide. On the home insurance Erie also offers underground service line coverage and earthquake coverage. Many insurance companies simply don't offer these coverages, which means that if an earthquake were to occur and cause damage you would not be covered. Both Erie Insurance and Progressive also offer rideshare insurance in Maryland, DC, and Virginia.

This review is not for State Farm. I love State Farm. This is for the odd call I received from…read morethis agent's office. We have been with State Farm for years. Someone called asking for my husband, making a mistake with his name and calling my cell. The agent said he wanted to help "poor people" save money. I asked why he didn't already know we had State Farm. He said that, "Like State Farm is like a franchise so there isn't a universal list." I warned my agent's office, who looked up the number of the person who called me. It was a legitimate State Farm office. If this person has people making calls on his behalf, he may want to retrain them. I called the "would be helper of the poor" (his words) to find out how he got my number. He said he would put my number on the "do not call" list with headquarters (I thought there wasn't a universal list). I actually want State Farm to call me...but from agents I know. Why a Maryland agent would solicit a DC resident over the phone is a puzzle. The weather is too chilly for any shade today. UPDATE: Over a year after I wrote this review, a Yelper was offended and sent a "compliment" to let me know. Two Yelpers can have a disappointing or good experience and both be right. I "get" what cold calls are about. My number isn't public. When a State Farm rep calls the customer of a colleague, that implies he doesn't care about team work. If any anyone else is offended that I was creeped out by this call, please feel free to let me know. The purpose of Yelp is to share feedback. I love giving feedback and I am happy to receive feedback.

Great costumer service and lots of savings. Would recommend to any one If you don't have State…read moreFarm insurance call them they might save you some money.

un gran equipo de ventas, te tratan como familia, buscan ayudarte en todo lo que pueden…read more.. A great sales team, they treat you like a family, they are looking to help you in everything they can...

Re: Victor and Kelvin. Excellent customer service! I would like to take a few minutes out of my…read moreday to share my experience regarding how well managed the office is, how professional and considerate they are. It's not always easy to find a comfortable insurance agency however; Kevin Ha's office is not only in an easy location, the office is nicely organized and very professional. I've seen some places run out of a creepy basement. This is a truly professional and comfortable, well kept office that stands out from the rest. I'm glad I visited and I'm happy to take a minute out of my day to help others save time if they are looking for a professional agency with courteous staff and reasonable quotes. Thank you again Kelvin and Victor.

Best Agent ever. They are just willing to help you out and not take your money! I highly recommend…read moreto anyone who's willing to pay lower on their auto insurance bills!

It was so great working with Ken! He was so helpful and attentive. He was very patient going…read morethrough different options with me. He is very easy to work with! Definitely would recommend him!!

I got AAA roadside Assistance and I use the service for the first time this weekend. My car had to…read morebe towed from my residence to the shop of my choice. I confirm the address with the tow person and expected it to be there and being worked on. I had called around and found a place that could fix the car on the same day and this was a Saturday. I called the shop few hours later to see if it was ready. They informed me that the car was not there. It was almost closing time for them. I was assuming it would be done by then. They towed the car to a ADDRESS AND LOCATION. They took the car to a AAA workshop that was a mile away from where i wanted it to be. I did not get my car back till Sunday morning because the keys were in the shop and they could not tow it back to where I needed it till Monday when the shop opened and I could get my keys out of there, so my whole weekend was done I had no car I had to pay so much extra to get it fixed. I chose the shop because it was way cheaper and would have been done the same day. So, I had to get it fixed at the AAA shop where I paid more I took Ubers everywhere I had to miss work on Monday but I asked them to give me a rental at least so I did not miss a day of work. They said they could not give me a rental right away, but I could get the rental and then ask to be refunded for all the expenses. I had to rent a car for Monday and had my car fixed on Monday and then had to go pick it up. It was a nightmare and this was the first time I used AAA so my experience with AAA has been so bad I don't think I will ever recommend or have it myself ever again

We have been members of AAA for past 30 years. They have a great towing service. I have used AAA…read morewhenever my car needed to be towed to a repair shop or the car battery had to be replaced. Their IPhone app works well and I have is used it to contact service center for a tow truck. The AAA membership is renewed annually. We also use AAA to obtain map and travel guides, which are free to members.