I had a great experience at Michael's and love the car I bought (a Prius Plug-In). Our family was…read morepretty particular about specs and not in a hurry, so Sean kept watching available models for months until we got exactly what we asked for. On the sales floor, Trent as well as Manny gave us the deal of a lifetime. I felt like they were willing to accommodate everything we needed in order to make us happy with the sale. We couldn't have had a better experience.

My family has been going to this dealership to buy and service our cars since we moved to America…read morein 2015. We have always loved their fast, kind, and efficient service. When I took out my side mirror a few years ago, they were able to get it fixed within a week. Logan in the service department is our go-to, and he always takes really good care of any services or repairs to my car. He is super friendly and whenever I have questions or concerns about my car, he makes me feel heard and validated and answers them thoroughly. Their service team always goes above and beyond to make my car look and run like brand new. I just wish they would plug my dash cam back in when they're done so I'm not driving around with it not recording... Yesterday, when I needed advice on how to remove paint transfer from my car, I called the store first to see if I could get a recommendation over the phone. A sales department rep told me I could text the service department pictures, and they would be able to help me. When I texted the service department however, I was shocked at how abrasive and unhelpful the employee, Sophia, was. She even gave me the name and phone number of a different place to go. When I explained that I had never taken my car to anyone other than Toyota and that I was worried about a third party damaging my paint, she continued to tell me she couldn't offer me any help. So I ended up driving all the way to Toyota from where I live in Issaquah because y'all have literally never let me down, and I knew that if I went there, I would be able to find some help. The greeter outside was so kind. He actively listened to me before directing me to the parts department, telling me they could definitely help me. Everyone in the parts department was so nice and welcoming, and told me exactly what to do for my car and where to get what I needed. All I wanted was a recommendation that wouldn't damage my paint, and I was so grateful to get to talk to people who were so friendly and empowering. Scott even went above and beyond, going to double-check with the detailers to see if they had any advice on clay bars or anything to help me with the paint transfer. He even came out to look at my car with a microfibre cloth to see if he could help out. After being so frustrated at not getting help, I appreciated how he reassured me about how to get the paint transfer off and made sure that I was confident in my next steps.

I bought my car here instead of the bay area, 10/10 experience, ask for Jacob Pellum.read more

Background info:…read more Recently sold my 2023 Hyundai IONIQ 6 (Ultimate Red) and after test driving Hyundai IONIQ 5 N, Genesis GV60 Performance, and the Kia EV6 GT I've decided to go with the Kia which was tough to find especially a used one with low miles. I've dealth with many dealers both local and remote (mostly remote) and by far this is one of my BEST (remote) experience. I've purchased used vehicles (sight unseen), it's always risky and definitely not for the faint of heart. The vehicle: It's a 2023 Kia EV6 GT (in Runaway Red), one owner, very low miles (under 9500), clean CarFax, no accidents, not branded, this is the one! 0 photos on the website other than it's coming soon. I wasn't going to let this one get away. Only oustanding thing is an open recall which I can take care of via a local Kia dealership. Sales process: Cody C. is the Sales Consultant I've worked with. I first reached out via the usual process (online form) but this was before xmas eve so I wasn't expecting any traction till after the holidays. Day after xmas I was on a mission, called him up and we were on a roll. After helping me get some photos and videos going along with a shipping quote, I was ready to see those numbers. Price: Since this is a used vehicle, I always use kbb to figure out what the vehicle is worth if I'm buying from a private party. Usually dealer pricing is a bit more but in this case, they've listed it very close to the range what I normally would pay if I went with private (if I could find one that is) The other items I normally look for is doc fee (only $200 in this case very low IMO as others usually much higher) title fee ($19) and.. that's it! Wait... wait.. wait.. What?!?!? nothing else? Are you kidding? What's the catch? I just can't believe there's no crazy dealer add-ons, it's unheard of! The only thing I need to take care of are the sales taxes (which I will pay when I register the vehicle in NV) Buying process: As mentioned earlier, I wasn't going to let this one get away, I put in a deposit (10%) luckily I was able to do this via my credit card. Seeing how I'm doing this remotely, other items needed were Driver's license, 2nd form of ID (utility bill), current insurance. Other than that, I just need to wire the dough (that's always the toughest part) Shipping: Now that everything is in order, it's time to get someone to pickup and transport the vehicle. Normally I usually find my own shipper (because it's cheaper) but then you have to deal with the logistics and coordination with the dealer. Once I got a more accurate shipping quote from Cody, turns out it was actually slightly cheaper (fully enclosed) so I had Cody set this up using part of my deposit money. My guess is the dealer gets a volume discount. The only catch was I did not have direct access to the shipper till he contacted me the day before drop off (which was OK) Delivery took a week (seems longer than usual) so if you want it faster, use your own shipper. Arrival: The day is finally here! After a week of waiting driver arrived right on time. I still can't believe it's in perfect condition, inside and out. Only thing I forgot to check was it only had one key. It's all good, not a big deal. The bonus was to find out it came with the exact dash cam I was planning to purchase. Final Thoughtss / Wrap UP: After driving the vehicle for over a week and had the local Kia dealer performed the recall, the vehicle always puts a smile on my face.. especially when I push that GT button. :) The title came in (via FedEx) about 1 business day after vehicle arrived. Everything is in perfect order, highly recommend Park Place (this is the ONLY dealer I've kept their plate on) while waiting for new plates. Thank you!!!

This was my first time using Auto Works of Issaquah. I'm a 72 year-old female that usually does…read moreeverything on my own that I'm capable of. Unfortunately, I needed a special tool for this repair. They were kind enough to use the part I had on hand and only charge me for labor. It didn't take long to get an appointment and they took care of my repair quickly. If I need anything in the future, I will be calling them. They are very friendly and they give you an upfront estimate.

I thoroughly trust Autoworks of Issaquah. I feel completely confident taking my vehicles here for…read moreall maintenance. They are always upfront and honest. They do a great job of explaining what work needs to be done. They use an online system for the mechanic to make comments and for the customer to then review and approve the work. There are no surprises. Great value for quality service.

Everything went well! I keep coming back to the Benz because it is one of my favorite cars to…read moredrive. The dealer in Bellevue provides exceptional service by offering better trade-in values. Customer service is top notch!

MERCEDES-BENZ @ BELLEVUE…read more I've always come by to this dealership right in Bellevue a couple times a year. They do great for tire checking, oil changes, battery replacement, all that! Also found a lovely photo of our car purchase from this dealership a couple years ago! Great service, quick, and allows you to easily test drive! Super helpful. They have snacks and coffee inside as well if you're awaiting for something. I definitely wish this place had its very own car wash, would be amazing! Overall atmosphere is great, there are spots for you to park if you're coming by to browse, and all the new cars are always inside!

Took my husbands vintage 2008 for service yesterday. (Yes it is under80,000 miles!) An easy call…read moregot it in two days later. They promised it early afternoon and were good on the promise. It ran great before but it seemed even more so and a tighter drive. Great service. Happy. And it's so beautiful now! They washed and vacuumed the inside! Thanks!

Edit to add: Never got a call back from Josh the Gm. On top of the valves being burnt and needing a…read morenew head, I also need a new water pump. Apparently the mechanics at this dealership do NOT know what they're doing. Had this Q5 Less than 10,000 miles. Thanks for screwing me over. ZERO STARS!

I had an exceptional experience purchasing my new Chevrolet from Chevrolet of Bellevue, and I can't…read moresay enough great things about my salesperson, Mike. From the moment I contacted him, he was professional, knowledgeable, honest, and incredibly patient. He answered every question I had, kept me updated throughout the entire process, and made buying a vehicle completely stress-free. What impressed me most was that Mike never pressured me into making a decision. Instead, he genuinely wanted to make sure I found the right vehicle at the right price. His communication was excellent, and he went above and beyond to make everything easy from start to finish. The entire team at Chevrolet of Bellevue made me feel valued as a customer, but Mike's outstanding customer service truly made this one of the best car-buying experiences I've ever had. I absolutely love my new Traverse and highly recommend both Chevrolet of Bellevue and Mike to anyone looking for an honest, enjoyable, and hassle-free car-buying experience. Thank you for everything!

Dan and Taylor at Chevy Bellevue helped us land a deal on a 2026 Chevy Colorado that ultimately…read morefelt very good to us. They matched a local dealer's best price on a WT (with towing package and bedliner), removed add-ons where they could, honored the Costco Executive rebate, and even worked to import a vehicle from Idaho at their cost to make the deal happen. There were a few bumps along the way--one dealer backed out of a trade, and the next option required extended negotiation--but they stayed engaged and kept working toward a solution. Like any dealership, there were moments of the usual back-and-forth ("we're losing money on this," etc.), so I'd definitely recommend coming in prepared and advocating for yourself. That said, we did our homework, and I'm confident we ended up with a genuinely strong price. Overall, they put in a lot of effort on our behalf. They were professional, patient, and respectful throughout the process, even while being firm negotiators. We felt included and informed every step of the way, and they took the time--both in person and over the phone--to help us get to a place we were comfortable with. As first-time new car buyers in our mid-thirties, we appreciated that and are grateful for the experience. Always a win to walk away knowing ya didn't get [totally] screwed! Thanks, Dan & Taylor.

Brought in my 2003 boxter S in for a 90,000k service. I knew it was going to be costly but since I…read moredrive this car a few times a week, I wanted everything done well and it was. They inspected everything and did quite a bit. Aside from the actual service I got new tires, new rear brakes, valve covers sealed, spark plugs, license plate tightened, repaired the rear trunk hinge, rear light bulb, and they even replaced the sticky radio knobs! Anastasia my service coordinator got me a beautiful Macan loaner while the work was being done which took 4 business days. She kept me in the loop and sent me a video made by the mechanic to show me what he needed to be fixed and what could wait until the next visit. I hate having to drop off cars so I asked them to do everything they suggested. My car was washed, vacuumed, wheels cleaned, even the tires were sprayed with a protectant. My car drives and looks perfect. When I saw it in the dealer lot I didn't even realize it was my car! It was a great experience. I will post a photo soon.

Great dealer. All employees are friendly. Service department…read moreis great at keeping you up to date and sending video updates. Dealer showroom is clean, and there are plenty of snacks and drinks for both kids and adults. You can browse indefinitely without anyone bothering you.

Semy was my salesperson. Quite knowledgeable on the functions my new to me car has. He. answered…read moreall of my questions. Semy was friendly, professional, and a pleasure to deal with. He went out of his way, to retrieve us in Bellevue, as we got lost, not from this area, it was appreciated. Thanks Semy

First of all this was the smoothest buying experiences I have had. It started with a phone call to…read moreJonathan Melendez about a Sierra 1500. Once I got to the dealership is was clean and the staff was welcoming. I sat down with Jonathan and Ali Ghoraishi (general sales manager) to go over the trade in and incentives. Both of these guys worked through the details and the deal was set. If you are in the market for a new Vehicle check these guys out. I didn't feel pressured or rushed into a new truck. Thanks again Josh