I can't recommend Dollar Car Sales more! Fair pricing, low-pressure sales and a feeling that you're…read moregenuinely taken care of. Special shout-out to Jeff and Gary who navigated a frustrating and challenging situation with BECU in transferring payment. They were available to me, even outside of office hours, to explain what was happening and calm any worries I had. (This situation was 100% not their fault...) Thanks so much for helping me with my trade-in and for getting me into a car I love

Easiest car buying experience ever. The cars are well maintained…read moreAnd very good prices

I've waited almost a week to write this review, because I was frustrated after our experience and…read morewanted some time to think about it. Last Saturday, my partner spoke with Jim about a Honda Civic. Jim asked my partner to speak with John, who was in the office that day. When we arrived, John was incredibly friendly. He kept referring to my partner as "my friend," and showed us pictures of his recent trip to Ireland. He also immediately started talking to my partner as if the purchase of the car was a done deal. He accompanied us on a test drive of the vehicle. During the test drive, John mentioned taking the car onto the freeway, but then directed my partner back to the office after driving right down the street, circling a lot, and then driving back. When we arrived back at the office, John pulled out some paperwork and gave it to my partner. Again, he was acting as if the transaction was a done deal. When we started trying to negotiate with him, everything changed. "My friend" went straight out the window, his smile turned into a frown, and he said to us twice that he wouldn't have had us come all the way down there if he had known that we were going to try to negotiate. What car dealership expects customers to purchase a vehicle without negotiation? I had to bite my tongue to keep from telling him that he didn't have us come down there, and that we chose to come take a look at the vehicle. At one point, he pulled the old "let me go talk to my boss" routine and stepped outside for a few minutes. When he returned, he refused to negotiate. Needless to say, we did not purchase the vehicle. And also needless to say, we do not recommend this business.

I have a hard time giving this company a perfect 5.0 review, but they did do a good job and I…read morewanted to write about my experience. I recently went to look at a 4Runner from them. I arrived to a shop that looked like an abandoned building, but inside was filled with beautiful classics. I'm only talking about this so that if anyone in the future decides to look into this company ahead of time, just know you are in the right spot when you pull up to a white, abandoned-looking building. Here's what this place did great, and here's where they went wrong: Right off the bat, when I walked in the door, they had the carfax report on the table and were very open about the 2 crashes the car had been in. I appreciated that. This 4Runner I was looking at also happened to have extensive documented maintenance, that was prepared and on the table for me to view when I walked in. We then took this 4Runner out to the shipyards near magnolia where I was given free rein to drive it around. This 4Runner was a manual. The clutch was seriously wrong, and it was noticeable. It did not have transmission issues, but the clutch pedal was not effective and it was tough to drive, so it was noticeable. We drove it around for a little bit and headed back to the shop where I sat down to look at the maintenance records they had available. This particular 4Runner had a lot of clutch work done, so I was concerned. I brought it up to Alex, and he recommended to take the 4Runner into their shop to get it fixed before they were to sell it. That was much appreciated. They didn't try to shrug me off and move on to another customer and try to sell a broken 4Runner for $14k to the next customer, they stopped, addressed the problem, and tried to move on. In my opinion, that's how business should be done. Kudos Here's where I believe they went wrong. They were trying to sell a 4Runner with 90% of the factory options for the price of a 4Runner that had 100% of the factory options. When you go on used car markets elsewhere, you could find that exact car for $8500-10k easily because nobody wants a 4Runner without all the 4x4 factory options. To make things worse, they were trying to sell that 4Runner with clutch issues. In my opinion, that is not how you do business. They had already taken the time to do repairs on the 4Runner ahead of time, the clutch pedal should've been addressed prior to listing or the price should've been lowered. I wish this team the best of luck selling that 4Runner, and I wish you luck on finding a car that's right for you. If you decide to come here, make sure to ask for Alex. He's about as stand up as a dealership salesman can come. I will still recommend this shop to anyone looking for specifics. To me, this shop appears to only buy specific cars that are in high demand due to rarity, price, etc. so they might have what you're looking for. I should also add that even though they had some questionable ethics, this shop was the most honest dealership I've been to in the last 3-4 weeks and I've been inside 7 different shops across the Seattle area this month. P.s. I ended up buying a truck of Facebook marketplace. I went to this shop with the intention of buying the 4Runner, but was turned off by them asking $13,900 for a 4Runner without the factory lockers and with clutch issues. You can find the same 4Runner on Facebook marketplace for anywhere between $8,500-10k because nobody wants a 4x4 4Runner without the factory lockers.

I had an absolutely amazing experience purchasing my Lexus RX 350, and I want to give a huge thank…read moreyou to Wineska in Internet Sales Management. From the very beginning, she was honest, transparent, patient, and incredibly thorough throughout the entire process. She never made me feel pressured and took the time to answer every question I had. Buying a vehicle can be stressful, but Wineska made the experience smooth, comfortable, and exciting. Her communication, professionalism, and genuine care truly stood out. I also want to recognize Juan and William for being so helpful, welcoming, and professional during the process. The teamwork between all three of them made this one of the best car-buying experiences I've ever had. Thank you all for going above and beyond -- I absolutely love my Lexus RX 350 and truly appreciate the outstanding customer service!

BUYER BEWARE: A good…read moremajority of the trucks on their lot have been imported from Canada. If you don't already know, Canadian roads are VERY hard on cars/trucks and often have rust problems. I almost fell into this trap. I was very close to buying a truck from them, but wasn't made aware the truck was imported from Canada until I was almost done signing for it. There must be some sort of law that mandates dealerships to disclose imported vehicles. I stopped the signing process and went and looked at the under belly of the 3 year old truck I was about to buy and it was completely rusted out. No deal! It would have been nice if this dealership was more up front about this. It felt sneaky. I should have done a better job of looking at CarFax instead of trusting the inspection report that was provided to me. It felt like the finance manager was trying to get me to rush through the signing process so I wouldn't notice or question anything. Later that night I went on their website and saw that almost every one of the trucks listed have been imported from Canada.

As a native New Yorker, I appreciate the no BS 'tude of Robert. He doesn't suffer fools gladly. But…read moretrust me, you do want to get your EV here. Do NOT go to Pierre Chevrolet or any other high-pressure places where they play fast and loose with CarFax, and will tell you whatever you want to here. At Paramount, they're not intense about the process. Buy it, don't buy it, it's up to you. But they know EVs and you'll get a fair, no haggle deal, and a much better experience.

Came in to potentially purchase a used Golf Alltrack they had and was pretty much dismissed as soon…read moreas I walked in. Guy never told me his name and when I asked to see the Alltrack he pointed at it and he just told us "keys are in it go take a look" then went back in to his office. After taking a minute to go over the car on my own I came back to ask about a potential trade-in and test drive, so we went out to evaluate my trade-in which came way under what Carmax/Carvana/TrueCar offered (and way under the values he was given when he researched the car on his computer, I don't think he knew I could see the screen) and I was told he doesn't do "informational test drives." What kind of dealership doesn't offer test drives of their vehicles? On top of that all the vehicles on their lot are sold as-is so there is no form of dealer warranty on any vehicles sold here. I would suggest anyone to look somewhere more reputable that offers warranties and test drives for their cars because apparently there is a serious lack of confidence here in the cars they are selling.

Never been in, and don't intend to due to FALSE ADVERTISING!!…read more They post vehicles on AutoTrader as "One Owner, No Accidents" then CARFAX reveals multiple owners and accidents. Classic sleazeball used car lot.

I don't recommend. The first thing they asked is if I had a trade and like others have said as soon…read moreas they found out i didnt have a trade they were not interested in my business(call next week and maybe we can work somethig out). Trying to mess with the numbers and also tax implications are the reason for this(been audited lately?). I am sure like all the other negative reviews they will have some sort of response to this review but in reality what it comes down to is there are a large number of negative reviews with this place..I recommend to stay away. Just to update: as i stated above they had no interest in my business or building a relationship since i didnt have a trade. The conversarion was litteraly that. Do you have a trade available? No i dont was my answer. There reaponse: call next week and maybe we can work something out. And yes messing with the numbers on a trade in have direct tax implications as a business. I am not upset at all, in fact glad the red flag was thrown so soon. Yelp and other review sites are here for consumers to inform other consumers about the experiance they have had with the business. Mine was not good and as such i am letting other consumers know the experiance I have had. No hate or mean its strictly the experiance..to bad it wasnt better.

We (Phil Simmons) bought a 1996 Ford F250 4x4 for $4500.00 not including taxes, fees, etc. I think…read morethe total came to somewhere around $5200.00. When we got the truck home, we took it to a local car shop to have it thoroughly checked out. The shocks were shot, and all the fluids were as bad as bad can get. New shocks and all the fluids being replaced plus a general checkup on the truck costs us around $1600.00. We were told by a mechanic at Car Guys that the shocks were fine even though they were all rusted on the outside. What I'm trying to say is that one needs to make sure the vehicle you're interested in buying is thoroughly checked out before you buy. There are no warranties at Car Guys so once you sign all the paperwork and drive off the lot, you're on your own. One thought is bringing a mechanic if you're not a mechanic or take the car/truck to a mechanic while out test driving. Eddie was a very nice person and likeable. Cory seemed nice but was very busy. The cars and trucks are used and most likely picked up at auctions or trades. We learned our lesson because we did not have the truck fully checked out before we bought it. Would we buy from them again? Yes, but we would have the vehicle thoroughly checked out first. Prices seemed pretty good for cars and trucks at Car Guys. Again, check the car/truck out thoroughly before you buy.

We bought a 34' camper from here at the beginning of August of 2021 all was good but I never…read morereceived the title. When I went to DOL to get it taken care of DOL says that the title wasn't transfered to me like he was supposed to do, it doesn't even pop up in Washington's system and now we can't get ahold of him to fix it Update: we got ahold of him, he said he'd mail me the title. I ended up having to drive back up to Kent a week later to get it from him because he "forgot". When I got there to get the title we were informed that the original owner of the camper had sense passed. Cory had yet to put the camper in my name. So here I am, I paid him for the titling fee and now we have to figure out how to go about actually getting it in our names, 6 MONTHS AFTER WE BOUGHT THE CAMPER!!!!!!

There are a lot of car dealers up and down Aurora, and of the used car dealers, Lucino of Super…read moreAmerica is the only one I trust. I cannot speak for a dealership I did not do business with, but have read Yelp and Google reviews. I bought a good used car here three years ago, and outside of oil changes and a few added fluids the car has gotten me to work and back home every time. Lucino and his family hand pick every car they sell. Although they are higher priced, they are worth it, because you can count on them. And should something go wrong, Lucino is quick to offer a free fix or at worst, charge a reasonable labor fee at cost, which would be rare if it should happen-- in other words, Lu is a cherry picker, and he likes cream puffs, both of which you will find here, but at this "grocer" of cars, there are no lemons. Lucino also finances in house for those who cannot go through the banks like me, and for that I am very grateful because nobody really likes taking the bus, and often the car will get you there four to five times faster. Thanks Lu and to the whole family!

Smooth transaction, bought a solid 2005 Honda crv. Smooth transaction. Overall great experience,…read morewide variety of vehicles to choose from.

Emerald city was the third and last dealership I went to for consideration of adding another…read morevehicle to my fleet. Not only did they have the right vehicle that fit my needs, but they were very informative on which vehicle I needed for long-term use in my company. Robert was the salesman that never gave me that never gave me the "salesman" feel. He stuck to the facts of what I needed to know and never pushed to go with a vehicle that was out of my desire and budget. Good people with honest morals, I'll go here again for my next vehicle in a heartbeat!

Over the past few months I have purchased 2 super clean, low mileage vehicles for my commercial…read moreservice fleet from Craig. What impressed me about this little dealership is their fair pricing, choice of vehicles that are a good fit for my business, their friendly and accommodating service. Craig was super helpful in getting me all the information I needed about the vehicles, specs, even a recent CarFax to give me the assurance I needed to close the deal. Yesterday Rob stepped up to wrap up all the paperwork when Craig was off for the day, he helped me wrap things up so I would not be delayed. Rob said it's what they do, to help each other out to help their clients which is quite refreshing in a sales environment. Tiff details and preps the vehicles for sale and also does a top notch job, these vehicles look brand new, very solid overall experience. I will be back soon...