Aloha Taxi Service was a life saver!!!! I was going to use Lyft or uber but when I read the bad reviews I found this service with transparent prices on their website. I called the night before, 12 hours before, I wanted to be picked up. They accomodated me, thankfully. I called them in the morning to come 30 min later than I requested and they accomodated me again and were very professional every step of the way. Thanks to Jay and his staff, I got to the airport safely and super fast with great conversation along the way. Thanks again for taking all my worries away! Aloha! read more

Found this place on Yelp and I am so happy I did. Once I landed from my plane I received a call right away from Ray. He texted me right away to have me call him after I all our luggage was picked up from baggage claim. He was already outside. The fee was a flat rate. Which I think was very reasonable compared to other shuttle companys. It was nice because it was just my family of 4 and no one else. I also used them again getting dropped off back to the airport and our driver this time around was Thomas. Again they were on time and professional. I would recommend using this company. Their on time and very professional. read more

Tony picked us up as directed at pick up area and George brought us back to airport. Masked and professional, easy and great price for $30 each way total for 3. Definitely recommend!! read more

Great service! On time pickup, courteous service from reservation to driver and reasonably priced.

Super easy to book our trip from the airport to Aulani. Took a quick pitstop at target and were on our way. Just as easy an experience booking our return trip and my driver was super understanding when my wife and two daughters (5 and 3) were running a bit late! Will definitely be using them on our next trip! read more

Eric was great, he waited around even though our flight was delayed. Very cost effective. Eric was easy to find at the airport pick up and very responsive on text/phone calls. Nice drive to our hotel. Thanks!! read more

Went to the airport February 28th. Driver arrived early and was very accommodating. The ride was pleasant and very reasonably priced. We will continue to use this service whenever we travel. read more

We used Aloha Shuttle to get to a wedding on the North Shore. I booked with Jay and he was our driver on the way there. He was super friendly & also a great tour guide as we traveled up the center of the island. On our late night ride home we had a different driver who was excellent also. Both rides were very timely & the price was a fraction of what I was quoted by a couple of other ride services. Highly recommend!!! read more

First time in Hawaii. We used Aloha shuttle from airport to Disney Aulani and from Hilton Hawaiian back to the airport. Drivers were excellent and very courteous. Staff would call to confirm and remind you of your reservation and they would also make sure that you find their shuttles. Will be back in Hawaii again and these guys will be getting my business for sure. It was truly a pleasant experience. read more

The rates are amazing and the customer service for my quick phone call was pleasant but they do not do shuttle service for international flights that need us at the airport by 4AM. :( read more

We have used them twice. Reliable and friendly drivers and nice clean vehicles. Just right and we'll keep coming back!

We got pretty lost finding our luggage and our driver still waited patiently for us. After we arrived I got a text he was there, exactly where he was and the license plate number of the van. I liked how Jon our driver was super friendly and was a good driver. The van was just us two and we had plenty of room. It was just $30 and we paid in cash with a tip. read more

Jay is 1st class. Always early and service is the best. You need a lift call or email them. They are simply the best.

I was very happy with our shuttle service. I used them for pick up service from the airport to the hotel in Waikiki and called them for a ride back to the airport when it was time to leave Oahu. They provided great customer service from the very first call I made to Aloha Airport Shuttle. The van was clean and air conditioned. Ray was great!!! I will definitely use Aloha Airport Shuttle when I return. read more

The shuttle was very good. On time and easy to schedule prior to my flight. The van was clean and in good order. The driver was friendly and courteous. I have used them a number of times for business trips as well as personal trips. Definitely would recommend Aloha Airport Shuttle when traveling from HNL. read more

This is a great service for our island!!! I called last minute for a same day reservation and was able to book it which I was extremely grateful. Our driver Chi was very friendly and on time (that is always important). The vehicle was a van and could fit our luggage easily since it was only 2 of us. It was $55 from Mililani Tech Park to the airport this actual includes up to 4 people but either way it was worth it. I will be using this services again in the future because convenience is always my top priority! read more

I found these guys after bouncing between a non private shuttle (ugh) and a private shuttle that had no way to charge me outside of their web site (didn't I read the fine print on their eMail???). These guys are professional, courteous and on time. So easy to work with - perfect for business travel - or vacation travel for that matter! I just want something easy (I call to make a reservation), convenient (I pay at end of each ride), clean and cheap. Check, check, check and check!! My go to shuttle service from now on!! read more

This was the easiest and most convenient airport transfer I have ever had! I will definitely be using them every time we have visitors come to the island. The driver texted us and let us know exactly where he would be, what his car looked like and even his license plate number. He was on time and waited since our flight was delayed. He knew exactly where we were going and was just an all around pleasure. The car was clean and comfortable and the price was just right! Aloha Airport Shuttle just takes the worry out of travel! read more

Affordable (Makiki to HNL), reliable, easy to set up. Reserved online and got a prompt confirmation call. They confirmed our pickup the day before, and the driver was a few minutes early with a nice, clean car. He drove safely, and was friendly to boot. Used a credit card to pay, which was no problem. Loved this service and will definitely use them again. read more

Believe me when I say this shuttle service is worth 5 stars. If I could give more I would. Super reliable and on time. After flying over 14 hours and getting picked up by this service it was a nice breath of fresh air. This company is so friendly and professional I am very thankful I chose to give them a try. I wish we had more people like this in Hawaii. Flat rate no surprises :) good prices and easy to set up an appointment with. I highly recommend this company for locals as well as tourist. read more

A+++~Aloha Airport Shuttle is the best! Friendly, Excellent & very Efficient Service. I count on them whenever I go to Vegas or the mainland. Very Reliable & reasonable prices. I highly recommend Aloha Airport Shuttle. Mahalo Nui Loa :) read more

The best!!! Picked us at at the airport without any wait. Excellent service, beyond my expectations. Highly recommend them to everyone. read more

First time I took this shuttle service Very clean car and nice driver came to pickup us at my house. Convenient!! I surely recommend to my friend and I will be using the service anytime I need to travel off Island. read more

Scott is very helpful - when I called for some Japanese visitors to have a cab ride to the beach - he arranged for me to get another cab because there were too many people in the group for his vehicle - very helpful and with much Aloha - Mahalo read more

I had sent an email to Aloha Airport Shuttle to check availability for pickup from the airport to my hotel. I sent them the number of passengers and flight arrival information. They responded very quickly to my email to confirm my reservation. After arriving in Hawaii and landing, I received a text from the driver letting me know to text him once I got my luggage and where to meet outside. He was stuck in airport traffic for a little bit, but we got to our hotel without any problems. About six days before my departure, I called to reserve a pickup from our hotel to the airport without any problems. For our departure, our driver called 15 mins before our pickup to let us know he would be there shortly. Both drivers were professional, friendly, and responsive through text/phone calls. Thanks. read more

I have used this shuttle service a couple of times now and I continue to be impressed. Whether I was calling a week in advance or the night before, there were able to take me to and from the airport with no problem. Spacious, clean vehicles. Nice drivers. On time or early, even for those rough early, early morning pick ups! With so many shuttles from Waikiki to the airport, and barely any for the rest of the island, I'm glad to have found an easy way to get to the airport from Kailua and to avoid those high parking rates! read more

Aloha Airport Shuttle is fantastic! I was not sure what transportation to use upon our arrival in Honolulu (we visited 2 weeks ago), but based on the yelp reviews decided on this service. We were so happy with the service for our trip from the airport to hotel that we made a reservation for our return. The drivers are very nice, and friendly, vans are clean and comfortable, communication is excellent. This made for a really stress-free experience. Will definitely use their service again next time we are in town. Thanks team! read more

I called 12 hours before our flight arrived and they were able to accommodate us. Driver was there ahead of time and texted me to let him know when we picked up our baggage. Ride to our rental car place was smooth and he even gave us some recommendations. Will be using this company again !!! Great service! read more

Excellent service. Organised by phone and text for pickup at airport. On time, helpful and professional. Very reasonable prices. Organised return to airport and same experince. Would recommend! read more

Easy to book. Driver communicated well, waited close to an hour for us because airline took forever to unload the luggage!! Called him once we gathered our luggage and he directed us to him no problems. He had us get in the minivan while he loaded our luggage. He wore his mask the whole time and was talkative and friendly. For a flat fee, no surges so worth it! Will definitely use this shuttle service for sure next time we are in Hawaii. read more

I called another service and couldn't even get a response. Jay responded right away, gave me all the info and was right here when my flight arrived. I had surgery and a couple days later he was my first choice to get me back to the airport. I had a walkers and bags and he was helpful, kind and compassionate about my pain. He got me where I needed to go and even went and got someone with a wheelchair to get me to the gate. Fantastic customer service and an all-around good guy. I am coming back in a month amd will definitely use him and Aloha Shuttle again! read more

Great service! Due to a flight change, I called the day before for a 5a shuttle and they were able to accommodate me. The driver was early, very nice van, quick and easy ride to the airport from Kaneohe Bay Drive. I will use them again! read more

This is the best shuttle service on island. I live on the East side and have always run into huge cab fares from my house to the airport. The flat rate was what attracted me to this service, but the drivers made me stay. They are great, personable and efficient. I would (and do) recommend this service to all my friends and colleagues. read more

Fit me in for two shuttles same day. Amazing service. On time, loaded the bags for a safe ride. Would recommend, would use again!

Thank you John for waiting for us for several hours due to our flight delay. The price and service were excellent!! We'll definitely use it again and highly recommend Aloha Airport Shuttle to fellow Hawaiian Travelers! read more

Excellent service to and from the airport for our recent trip to Oregon. We had two different drivers and both were efficent. The first arrived a few minutes early which got us to the airport in plenty of time. Our return flight arrived 40 minutes early and as we headed for Baggage Claim, I got a call from our second driver letting me know that he was outside for us. I appreciated that he'd been checking our flight schedule. I had assumed we'd be the ones waiting since we unexpectedly landed early. The rate for transport to and from Ewa Beach was very reasonable and I'd absolutely use their service again. read more

I was unsure about trying this company with no personal references but gave it a try. They did not call the day before to reconfirm but they showed up in the early hours the day we needed them and the service was excellent...there was a bad accident on the way to the airport but the driver kept his cool and we enjoyed nice conversation. Coming back to the airport, I got several texts as to where to meet then and it was a short walk. I will always recommend this company. We travel a lot so I will use them every time we need a ride to the airports!!!! read more

Use this company!!! Called from Los Angeles Tuesday night to reserve a next day shuttle to our hotel (Waikiki Beach Marriott). All that was needed was my name, cell number, and flight info-no credit card! We were last to deplane, had to visit restroom, gather our luggage, compose ourselves and shuttle was there waiting for us just outside baggage claim area. Our ride was about 20-25 minutes. Driver was super nice and only cost us (family of 4) a flat rate of $30 plus tip. I'm a frugal momma who works hard for my paycheck... so I'm always looking for a great deal! I plan to call them for our return to airport too. read more

High on my to-do's today: a shout-out to Aloha Airport Shuttle. Business event, transportation for 30 people, called 2 major companies, and the top 2 Yelp-rated vendors. AAS came in with the best quote and I liked the guy's vibe - his name is Jay. Unfortunately, like many others, we had to cancel 6 days out. I wrote an email apologizing profusely. I told Jay to let me know about cancellation fees, because this town is too small to burn bridges by not being pono. I hit send and hoped for at least a civilized response. We canceled multiple things for this event. AAS was making far less than everyone else, and as a small business, I'd bet they feel the loss of every piece of business. Pretty sure they didn't collect millions of dollars in baggage fees last year that they can lean on when things get tough. Here's part of Jay's reply: "There is no cancellation fee. I look forward to serving you at the next opportunity...This virus scare has dramatically affected business in Hawaii...I am confident we will get past this as we have other events. Kind regards, Jay" Classy. And smart business. This is how you gain a loyal Customer. Not just because he didn't charge us (even though he already had our payment). But because even without ultimately transacting business with us, he still treated us like valued Customers. Yeah, lots of people put the word "Aloha" in their name. These guys put it in the way they do business. I will spread the word. 5 stars, but I'd give you 10 if I could read more

We were picked up in Launani Valley for a trip to the airport. Our driver (I wish I remembered his name) was very friendly and was a few minutes early. Since he had been to our area before he knew right where to pick us up. We definitely will call for a reservation for our return trip. read more