Ricky, Chalsie, and the entire team provided truly exceptional service. We live in a high-rise with…read morea very specific A/C system that was ready for an upgrade, and they took the time to understand all of the unique requirements. They worked closely with us to ensure we ended up with a system that is not only extremely quiet, but also looks brand new. Their attention to detail and clear communication made a potentially very stressful project feel completely manageable. We are incredibly grateful for the extra care they provided from start to finish--they truly took the stress out of the entire process. Highly recommend this team for their professionalism, expertise, and outstanding customer service.

Exceptional Service for maintenance and service! The Team works well and takes time to ensure your…read morehome is protected and respected. Our yearly cleaning was overdue and was remarkable when completed. Both units are once again operating like new with cold, cold air conditioning. Pricing is very fair and competitive.

They are picky and selective about the jobs they'd like to do, so beware. Had a dryer vent hose…read morethat needed to be cleaned out and they decided to "pass". Lol. I would not give my business to somebody who doesn't appreciate doing the work.

1. Service wasn't rendered upon initial appointment…read more 2. There was no mention of a "novice/beginner" HVAC professional chosen to service our AC Unit. (Owner communicated over the phone) 3. Someone new from the company came out and communicated that the original job wasn't done correctly and tried to charge for his gas. (If service was completed the first time, he wouldn't need to use any gas to come out) 4. Owner Lee was as unprofessional as he could be over the phone. I have the phone recording for anyone who's interested in listening to how the owner of Three Little Birds speaks to his clients. (He hung up out of anger on me at the end as well) 4. I provided the ladder the technician used to get to my AC unit. (Wasn't prepared with his own) 5. Three Little Birds charges premium rates for substandard services. (Uses inadequacy of technicians to nickel and dime hard working locals.) 6. A friend told me to use a different company because he also had similar issues. 7. I don't expect the owner Lee to take any accountability (watch for the reply) because money is clearly more important than customer satisfaction. 8.All we wanted was a service we paid for. 9.I will provide the call recording to anyone who wants to hear Three Little Birds owner Lee talk to his customers. Rudeness, condescending, and disrespectful is not the Aloha we locals want or need here in Hawaii.

The KK Air conditioning team was fast to respond, professional, reliable and a high-quality AC…read moreservicing team. Myra (office manager) was very sweet and got back to my quote and questions very fast, explained to me whats was included with maintenence cleaning my split AC indoor and outdoor units and was able schedule maintenance with my day time preference in 2 days. They partner with Hawaii Energy and gave me $150 off instant rebate for maintenance cleaning both my indoor and outdoor units, which made their rate very competitive compared to all the other company quotes. Cleaning day I was notified in advance when the technicians were on their way. The 2 technicians were professional and came on time with their company KK air conditioning truck and van. They were both very nice and patient with my 2 curious toddlers and dogs. The cleaning work was phenomenal, and both indoor and outdoor units were squeaky clean when they were done. 3.5% fee for credit card payment and received an email invoice receipt. Im very grateful to the KK air conditioning team and will definitely be calling them again. Thank you KK Air Conditioning!

In mid May 2024, I had our central air conditioning serviced. I contacted this company after…read morereading the reviews. The appointment was made very promptly and Myra was very friendly. On the day of the appointment, we noticed the two technicians were consulting with someone on the phone. We found out later it was the owner of the company. Long story short, they were confused about the drain lines and had to spend additional time "unclogging " them ( which we were charged for). We paid over $500 for this "service"! We were grateful for what we thought at the time was their due diligence and thoroughness. I even wrote a very complimentary review on their website. Fast forward to August 31, 2024 when we discovered a leak originating from the upstairs ceiling. The origin of the leak was an overflow of the drain pan from the air conditioning unit because the drain was not working properly! I immediately called KK air conditioning to let them know and Keith the owner came out. He informed us that the installation of the condensate pan was improperly installed (this is not true because this is not a new installation and we have had it assessed by two other AC companies since then and they did not mention improper installation) which caused the leak and that the technicians cleaned out the secondary drain because the primary drain was difficult to access as it was underground?!? I asked him why weren't we told this at the time since we're not the air conditioning experts and he replied, "they're just technicians " . Keith felt he was doing us a BIG favor by not charging us a fee for coming out to check on this problem. The cost for the damages of the leak was over $53 thousand dollars and took 3 months to resolve. Our homeowners insurance was increased 278 percent for 5 years!

Air Source is an exceptional family business. They are so very knowledgeable, dedicated and also…read moretimely in their work. And they deliver it with all the warmth and Aloha imaginable. High quality product, installation and wonderful customer service to boot. Riki

I called Kristi at Air Source to get my AC units serviced, and despite their busy schedule, she…read moremanaged to find a date and time that worked for me. The crew came out and was incredibly friendly, efficient, and professional. They were also very neat and made sure to clean up completely after the work was done. It must be a great company to work for because all the guys were so nice, and you could tell they genuinely enjoyed working together. When I received the invoice, much to my surprise, Kristi had applied a rebate that I wasn't even aware of! If you need a reliable AC contractor, Air Source is the company you want. Be warned--they are in high demand, but this is absolutely a company you can trust. Thank you, Kristi and the gang!

Aloha! I'm not very familiar with split units and off market brands. A&E IS AWESOME! They knew…read moreexactly what to do & there scheduling was prompt. We will always use A&E for all our air conditioning systems. Great Job. The frontal leak is fixed.

A&E Air Conditioning is awesome! Paula coordinated our estimate so quickly and an install…read moreappointment was made within days! Aaron and Sheldon who did our installation were excellent! Very professional and they did really nice work. We had three old wall (window) units taken out and three new ones put in. The Friedrich units are great and the larger living room unit is so quiet and cools the apartment so fast. Aaron and Sheldon installed new frames and even painted the outdoor trim for us! They were super friendly and efficient! Aaron advised that we can contact them for cleaning maintenance on the units and that was great to hear. Thank you A&E! The new units are perfect for these hot summer days!

Requested service call on AC. Date and time set. The day of appointment the tech was a no show…read more When I reported it the front office said he was sitting in front of my house for 30 minutes trying to call me. 1.I have no missed calls. 2. Checked the cameras monitoring the front of my house thirty minutes before and after appointed time and no trucks were ever parked there. 3. Couldn't get out and ring doorbell? Either they had the wrong number, wrong house, or who knows. Lazy, incompetent, and a waste of time.

I had Purair come to my condo until to Repair a clogged…read moredrain pipe. I also requested a deep clean on one ac unit and a maintenance clean on the other three units. Purair sent technicians Zeldy and Reno. I was very impressed with their professionalism, knowledge and work ethic I would highly recommend Purair and especially Zeldy and Reni for any air conditioning project. P.s. I also was impressed with the office staff who helped me through this project.

So my split unit AC started spewing water out of the vents this afternoon. Water all over the…read moreplace, my printer, all my papers, so on and so on. It's happened before, about 4 or 5 years ago. The fix was cleaning out the drain pipe and deep cleaning both the inside and outside units. Biggest problem is finding someone able to do it right away and moving all my stuff out from under the AC. I have my own business and it grinds to a halt without my computer and printer. So naturally, I went to Yelp. I had a number of responses but the one that caught my eye was the one that asked if someone could come out tomorrow to take a look at it. Okay! I gave Oahu Electric and Air a call, and Yvette said that there was a cancellation so someone could come out today. I asked when, and she said now. Boom Kanani! 30 minutes later Josh Cassaday was at my house, looked at my unit and said "yeah, we can take care of this". And he did. He deep cleaned my unit, flushed out the drain pipes, got all the crud out and got everything looking like brand new. As John was doing the job, he explained to me what he was doing every step of the way. John's a veteran, ex-Army Ranger, who's been deployed all over the Middle East. Great guy, easy to talk to. Before I knew it, the job was done, AC was purring and putting out cold, sweet air. Couldn't be happier. I won't tell you how much they charged me, but it was way cheaper than the guys who did this for me 4 or 5 years ago. Got problems with your AC? Call Oahu Electric and Air, you won't be sorry.

Although we went with another company who could come out the same day as needed, I liked the…read moreanswers to my queries with this company. Thanks for your detailed reply. Everything sounded great. One person will come to check today. I appreciate your response. May I bookmark you? Have a good weekend.

i would give Brock, Mike, and Joey 10 stars if I could. Excellent service. Thank you.read more

Good customer service from field workers to the people answering calls. Would definitely recommend…read morethis to anyone.