My experience with Island Pacific Energy has been exceptional and they deserve 5 out of 5 stars for…read moretheir ability to communicate well, provide a quality Tesla battery product and installation, and consistently keep me informed of the multiple steps and actions that were part of this install. Rory has been a solid salesperson looking out for us and making sure we were on schedule. Their office always called to confirm install dates, changes and also double checked via email. Finally, Jordan Bush as the crew chief was very good in doing the initial inspection and letting me know the next steps that would be involved. Their crew was prompt and let me know when they would be at our home to start. Always good to have confidence in the company for such a big investment. Jordan did the final hookup and left us with a great feeling we had installed something valuable. I recommend Island Pacific Energy to all who are looking for a solid local company that stands apart from the others that don't return calls, don't communicate well, don't follow up and make promises that aren't fulfilled.

Devon was super helpful. I was shopping for some panels for a DIY off-grid project and called…read moreeveryone else on the island but nobody wanted to talk with me. One guy even hung up up the phone even though I was ready to spend close to 3 grand. I understand everyone was rushing for the tax credits but some business seem to forget that it's the long run that counts, and even though I'm not familiar with the quality of IPE's workmanship I would definitely send people their way based on their customer service.

We had a great experience working with Julian and the Solartech team here on Oahu. From the start…read moreJulian didn't come across as a typical sales rep at all -- he felt more like a knowledgeable industry expert who offered thoughtful, objective opinions about different technologies and brands. Before meeting him, I spoke with two other solar companies. One rep came on extremely strong and the meeting felt very sales-driven and impersonal, which made it hard to trust the information being presented. The other rep seemed to still be in training and had to run nearly every question through a senior colleague. Working with Julian was a relief. He's clearly experienced and communicates in a smart, casual, and very approachable way. We also had a great experience with Jelly and Brandi from the Solartech administrative team--they were easy to work with and helped keep everything moving smoothly. Solartech's digital quote platform made comparing options and selecting our plan simple and easy to understand. We ultimately decided against Tesla batteries after learning about potential overheating issues, which can be a concern in a place as hot as Hawaii. We went with Enphase we're happy with our choice. The installation team was excellent as well. Nainoa, the lead electrician on our project, is a total pro--easy to talk to, great at problem-solving, and he helped us quickly figure out a battery placement challenge. He completed the electrical work in just a few hours. During the panel installation, the crew accidentally drilled through part of our roof which caused a small leak, but they responded immediately and repaired it right away. Everything was patched up and looks good as new. We really appreciated how quickly they addressed the situation. Post-purchase support has been just as strong. I had some questions about how our system was pulling power from the grid, and Julian took the time to explain everything. It turned out to be more of a settings preference than an issue. He followed up with helpful explainer videos and even called a week later to make sure everything made sense. Overall, we're very happy with the experience and appreciate the professionalism, transparency, and support from the whole Solartech team.

Update: Confirmed; they no longer support the products they sold just 5 years ago. Not a warranty…read morework issue--they lost their certification to do the work, or let it lapse. Junk product from a junk company. Original: SolarTech Hawaii does not support the equipment they install. Do not recommend; as other reviews have mentioned the poor support after sale is unacceptable.

Big Mahalo to the guys at HI Power Solar for installing my PV panes. Your crew had my PV panels up…read moreand running on day one, just in time before rebates ended. Shutout to Electrical Forman Rico, Electrical Helper Josh, Roof lead Kaipo E and roof Helper Ezekiel.

Worked with Kevin Pass for a quote, site survey, and installation. Very professional, answered…read moreevery question we had and spent a copious amount of time going over every last detail. Sadly, Kevin was let go, hence my four star rating as we rather liked him and his work ethic.

This review is overdue…read more The 5 stars is for the work that was done not the process of the companies who took over. I will be honest and it was or maybe still as the transition from SunPower to SunStrong has not been the smoothest. This transition left those of us with contracts in limbo waiting to find out who does our servicing which in the end went to Sunspear Energy. It took quite a while BUT in the end the work performed was done professionally and well. Much thanks to Zack for taking care of the initial request and getting the panels up to par. Many mahalos to Issac, Issac Jr and Isaiah for the care they took in removing and then reinstalling our panels for roof work. I can't speak for the companies BUT these guys ...Zack, Issac, Issac JR and Isaiah deserve this shout out. It was a pleasure and we were very happy with their work and professionalism. Thank you.

I am still so impressed by Sunspear! They installed our system 1-2 years ago. They learned about a…read morerecall in the Tesla battery and contacted me and installed the new Powerwall quickly and free of charge. They also made sure the new equipment was hooked up correctly to my apps. They are the best company!

Sid, Mata, and team went out their ways to address visual home inspection findings by immediately…read moreaddressing the issue. In addition, removed bird's nest under the PV panels. You can't beat this team they do an excellent job!

I signed a contract with Sid and PV Tech in August 2025 for a new PV system and also specifically…read moreincluding repairs to my existing PV system. It is now June 2026 - 10 months later! - and the new system is in but my existing PV system has still not been repaired. I find myself constantly contacting them to come back and finish the repairs, but on multiple occasions a date is set and then nobody shows up. This just happened again last week. I feel quite frustrated. The technicians that I have dealt with have been great, but I am very tired of spending my time trying to get the front office to finish this repair request. While I picked them because they are based in Manoa and I wanted to support a local business, I cannot recommend them. Half of my panels are still not working and thus I am losing more money every month this goes on. Beware if they make promises to fix your existing system in order to get you to hire them.

They are very responsive and communicated with us through the troubleshooting process unlike the…read moreprevious company we had worked with. Wish I had switched sooner. It would've taken months off my electric bill!

I had been bouncing back and forth between electricians and certified solar installers trying to…read moretroubleshoot an electrical problem at my home. Finally found Inspired Energy Solutions with the knowledge on staff to help solve my electrical problem--electricians, certified installers, and a physics grad under one roof. They communicate well among each other and with me. They work quickly and are focused at getting the job done well. Special thanks to Micah & Freeman for troubleshooting and installing a second grounding rod at my home, which corrected a load imbalance. Now we're tackling the PV system. It's great they have a full view of what's going on.

The person that answered the phone suggested simple maintenance thing (2 minute) to do that might…read morefix the issue. And it worked.

Spoke with Chaleigh Reed regarding micro-inverter warranty…read more When Solar Help Hawaii replaced micro inverters in 2016 and apparently inputted the wrong address. ( two houses on one lot ) ( 440-442 ) Therefore Enphase would not honor the warranty. They said the micro-inverters had been moved ! Ms. Reed was extremely rude and unprofessional. Rather than trying to help, she ( relied ) on the fact that the same DBA was dissolved in 2017 following the death of her brother. Poor customer service................. Would not suggest using this company

We had a issue with our water heater and called Haru Solar Energy about our water heater issue. We…read morehad got a number of a field technician Scotty whom asked us questions and over the phone he talked us through and determined that the water heater was OK and just needed to reset a electric outlet button and saved us an expensive bill! I would recommend Haru Energy because they are honest, professional, and helpful. If you have solar needs of water heaters or Solar inverter please go with Haru!

If this Poncho's Solar then I had a great experience with Blake! He helped me with all my concerns…read moreand issues that were easily resolved. Resetting heater and adjusting thermostat! He even called back to respond to my email! Very much so a company built on Aloha! Mahalo Blake and Poncho's Solar!! God bless!