I picked up my hubby's Kenneth Cole suit and 2 t-shirts that needed tailoring. Their prices are so reasonable and they did a fantastic job on all the clothing! I will continue to support this business regardless of any negative comments left by others! read more

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Worst customer service and irresponsible. I took my jacket to get dry cleaned and they totally damaged my jacket. Manager/owner was so rude , and dismissive. she was trying to blame it on Normal wear and tear when in fact my jacket was perfectly fine when I turned it in. She also tried to blames it on following label instructions yet, I could have done that at home. She blamed on her employees, not proper labdry cleaning instructions and was rehearsing with what she should teach them, once again showing poor management. I choose to take it to them, as so called "professionals" yet they ruined it. Obviously they don't know what they are doing. They Owner had no remorse, no manors, kept being condescending raising her voice, despite of noticing I am pregnant, kept calling me "mija" as if she was sure I spoke Spanish labeling my ethnicity. Ugh unbelievable. This is just a heads up, and Little advise don't go there. read more

Alper Cleaners - Ruined jacket - Laundry Services Near Me - Moreno Valley, California

I've been coming here since 2017. Their service is top notch and they make me feel appreciated. I sometimes ask for pricing at cleaners near me, but Alper is worth my drive across town. read more

Honestly don't understand all the negative reviews. During the last year, I've had 7 different pieces of clothing get work done and none of them had any flaws aside from some extra string (normal for me). Not to mention the turnaround for pickup is fairly fast. Also, unlike other reviewers, my interactions with the owners/employees were all positive. Maybe it's luck, but I'll keep yall updated. Think of it this way.. they must be doing something right because the amount of business is literally hanging inside. Lol read more

This place is horrible! I brought two very expensive sweaters here and they ruined them! There were oil stains all over them and they claimed it was like that before when those sweaters are hardly worn. Not only the oil stains but they were faded badly!! That was my first time ever getting the sweaters cleaned and now they look 10 years old. I'm looking into a lawyer now because this was the worst experience I've ever had and no compensation at all!! read more

Store closes at 5pm because of the time of year. I pull into a parking spot right in front of the store at 4:54 to pick up a few things and the store attendant has already turned off the lights and is locking the door. Other than that. I've never had a problem here. read more

By far the best cleaners in Moreno Valley . The staff is really nice and the prices are fair

Came in here to do laundry and by far one of the cleanest places I've been too. They Definitely follow the washing instructions on the clothing tags! I definitely will be back read more

Great service, I know things are tough since Covid but they are still providing great service. read more

Five star customer service in my experience. Got cleaning ahead of projected finish time. Got top and bottom of uniform done for $5.70. I like the quality. read more

These guys are pretty legit I bring all my work clothes here and they are very persistent extremely nice people and from my experience they are very one on one I am very happy with their work read more

I don't agree with any of the negative reviews here. I've been going here for my sewing and dry cleaning needs for many years. The work has always been good and the service has always been good. Today they went above and beyond what I would expect. I called at 8:00am and asked if they could do a rush job for me. I am leaving the state for a short notice funeral and needed my clothes cleaned ASAP. They said they could get it done by 11am. I was running late and they gave me a courtesy call to let me know they needed to start their load soon and they agreed to hold off until I could get there. They waited to start the wash for me and now I'll be able to get my clothes on time as promised. If that isn't good customer service I don't know what is. They will continue to get my business and they get 5 stars for working with me to get my stuff done quickly. read more

Second encounter with the owner. I shake my head as I think of how unprofessional and defensive she gets. Pride and the mentality that people are dispensable are never good for business or life. I do not wish anything bad on this business and not that they care, but they lost another valuable customer. I won't support people like this. God bless read more

5 stars for alterations... -4 for dry cleaning & press service. Paid (in advance) for both services, and when I picked up my garments, observed chalk marks on where the patches were sewn. I rolled with it... but then asked the clerk to verify if what I was seeing was the product of pressing... the clerk said "yes, that was normal." In disbelief, I ask the clerk again, and at this point she's looking at me like I'm crazy for asking. I shake my head in disappointment and reluctantly accept my garments. read more

Funny how folks complain so much about stuff they can prevent. First, honey gets more bees than vinegar as they say...even when customer is supposed to be right. If your garment is stained, tell them!!!! If you drop of something for sewing, expect a charge. Many businesses even have a minimum transaction. I've been going here since I got to the air base a decade ago. Not one problem. Friendly and fast. Sure, there's been miscommunications like wrong creases but if that sort of thing pisses people off, perhaps they're just angry in general. Life's short...don't sweat the small stuff. Don't expect perfection 100% of the time. You won't get it. Don't hesitate to go here. read more

Bad customer service. I had taken my jeans in to get hemmed only-no dry cleaning. The lady asked specifically "just hem, no dry cleaning" I confirmed yes and repeated what she said back. She then proceeded to charge my husband for a hemming plus pressing of my jeans! So it cost twice as much as just a hem job. My husband discussed this with her and she refused to charge only for hem job. I also noticed some pants weren't hemmed at the marked length, even though I tried on and had them mark in store. Costing me a second trip to different cleaners. read more

This place is awesome. Fast service and very friendly. They were able to dry clean my husband's uniform and hem my dress in one day.

This cleaners donated my uniform with ribbon rack, name tag, and insignia without calling me first. The owner stated that I was called as they call all customers before donating. I requested proof. She found the other half of my ticket stub, and there is no annotation of a call being made. She then stated it was my responsibility and changed her response. She lied about calling all customers before donating. I take responsibility for not picking it up sooner, but a uniform should not be donated without the customer being called first. The owner was rude and did not take her share of the responsibility, as a call is supposed to be made before donating. Not a happy customer! read more

I have always had great service there. They are fast, professional and if you need something done quickly, they will accommodate. This is my go-to place for uniform needs. read more

Don't go to this business. They may be double charging you. I took my daughter for her uniform and she paid when we dropped it off but manger/owner didn't write down paid do even I went to pick it up I had to pay again. My daughter doesn't live in town and unfortunately she was I class and didn't have the receipt handy. When I told the girl (who ended up being the owners daughter) that they had lost a customer, she said she didn't care because they have plenty and one less wasn't going to make a difference. Needless to say I won't be going there anymore. After all they won't miss one less customer. Good luck to this business, they don't seem to care about the service. I may have lost 17 dollars but they will loose more than that. read more

To Erika S: thx for your 5* on my alterations, i am a tailor here at Alper cleaner, and unfortunately the patches are on your shirt are not my work, those chalk marks are not from here, those patches on your ABU are put on by the business where you order your uniform! AND THE CHALK THEY USED WILL NOT COME OFF, And no it is not normal as you stated our clerk said. Next time use our sewing service and you would be ok read more

Lousy business, don't go here. Don't depend upon them to get it right, because they don't. No attention to detail, they don't deliver complete work when promised, full of excuses, they don't even try to do anything to make it right -- even on expensive tailoring/cleaning orders. Just an "Oops, Sorry, Come back tomorrow" (and *maybe* it'll be right). Had to give one star, only because there isn't a 0 (or negative) rating option. read more

Lost my AF blues shirt, the next day I had to leave out of state. Never going there again!!

My wife's blouse had stains. They stated that they had overlooked it and wanted to correct it the following week. I told them I couldn't wait since I would be out of town. They didn't want to remove the charge for this blouse because it was "cleaned" despite the stains being there. Really? If it has stains, then it isn't clean! read more

Charged $6 for sewing on a pocket seem that was less than a half an inch!!!!! I wasn't even told there would be a charge for doing it when I dropped off my laundry order!!!!! I discussed this with the lady and she did not want to help me with my concern. I've been......WAS a customer for over 10+ years. Will NO LONGER be using Alper Cleaners as my dry cleaning services for the way I was treated and how the conversation went! Customer Service can go a long way.... read more

"WARNING" - don't take your clothes to Alper Cleaners....if they damage they don't compensate the customer other than with store credit as if you'd want to return. My mother took a garment to Alper Cleaners and they damaged the garment and blew her off. So on my mothers behalf I called Alper Cleaners and spoke with Mila who supposedly is the owner, she was rude, cocky, and hung up in my face while trying to inquire on how she was going to repay my mother for her poor service. I want everyone to know how poor Alpers Cleaners right across from March Reserve Air Force Base how they treat senior citizens.....store credit does not resolve the matter and what would make them think that a customer would want to return to utilize their services is pure ignorance. read more