Always such great & fast service! My #1 place to get safety checks on island. Super reliable team.read more

This is my.. 5th time coming to this location in just over a year for safety inspections of…read moremultiple vehicles. The employees here I've interacted with have been kind and even helped scrape a sticker off.

First off, I'm so grateful for Dansen and his amazing Team both in the Office and his Technician's…read more 5 Stars!! I had issues with starting my car for a couple of weeks. I wasn't sure what was going on, but I knew it had to be looked at before It got worse. I contacted Dansen's Auto Repair and described over the phone what I've been experiencing. I go to Dansen's for safety check and oil changes as they always do excellent work and the prices are affordable. They were busy, but let me know it was OK for me to bring my car in and they were going to look at my car once they were done taking care of the automobiles they were working on at the moment. The narrowed it down to my starter, contacted me and ask if I wanted to move forward with replacing the starter. I said yes. They replaced the starter, tested it and contacted me to let me know. that my car was ready to be picked up. They finished it sooner than expected. I was so happy because my car gets me to frequent doctor appointments and physical therapy. I cannot Thank Dansen's Auto Repair enough for all of their hard work, honesty, excellent communication skills in the office and their amazing Technicians. I encourage everyone to support this outstanding local company. They'll take care of you every step of the way. So grateful that they are located right here in Waianae. Mahalo Dansen's Auto Repair!

Terrible customer service. My alternator went out and the car died as I was pulling into the shop…read more I was first told they probably couldn't get to it today, but could get to it tomorrow. She said I could leave it until then and to just make sure I was the registered owner to authorize the work. Then she came back and said they couldn't get to it and I would have to have it towed out of their parking lot. I called the tow truck and he came to get it within minutes. They then told me that we were holding up their operation as he was getting it on the truck. It took 15 minutes to get it on the truck. A&Z Towing was great if you ever find yourself in need of a tow.

Very rude, worse customer service even from the owner. They treat you like they don't want your…read morebusiness. Oh well you guys lose money. If you want safety check to down the street by 7-11 to 808 safety llc.

Helper told me to come back after 1030-1100 am for a safety check because owner wasn't in. Went…read moreback to shop at 1115 and saw the helper and he notified the owner of me wanting to get a safety check. I've been coming here for years and owner said no not right now and sat back down. Poor customer service and no communication between the owner and helper. Most definitely won't be back!! I hope you the owner reads this and reflects on his poor customer service!! I'd give you 0 stars if I could.

Appointment or not dude comes in when he feels like. Don't waste time. If you say you open 10am…read moredont have your guys come out at 11am saying you coming in at 1pm

We love coming here. Awesome service, you get what you pay for. Not being ripped off. Can always…read morecount on them to get our business handled. It is a very long wait sometimes, so call and make an appointment. That way you get the service requested in a timely manner. They never disappoint.

They failed my safety inspection by lying about my tint, even though it's legal. Completely…read moredishonest and shady. Stay away from this place.

I called to schedule an appt for safety check. Guy on the phone said to come at 1pm. I arrived at…read morethe shop at 12:30-12:40. The guy said the boss wasn't in to come back at 1. I returned at EXACTLY 1pm and saw there was a car in the garage so the guy tells me that as soon as this car is done I could pull in. I waited maybe 10mins. The car pulls out and the guy waves me to come in. He guides me all the way into the garage and takes my registration and insurance cards. He begins walking around my vehicle looking at my car and checking whatever around the car. At this point it's 1:15pm. He walks into the office with my paperwork and Immediately comes back out and tells me, "Sorry..we're going on lunch". I was like, what? You told me to come back at 1. I was here before 1. And mind you, I took off on my lunch break to be there at 1pm because this is when I was told I could come. I'm not sure why they decided to take a lunch break when I was there when they told me to come. I'll never come back to this place for anything.

Custom Auto repair has worked on multiple of our family vehicles from oil changes to a valve cover…read moregasket change and suspension work on my Tacoma. They're a no nonsense local business that lets you know the cost of the parts, labor and tax to be transparent and up front!! They have always been honest about what's needs to be repaired and what is optional or not needed to be changed. Couldn't be more thankful for a solid local mechanic!

My breaks needed to be checked out and replaced ASAP because it was super loud with the grinding…read moresounds. Very worried about safety & more damaged to the car. Called around, and this place was able to book us the next day! I got the text of the location and time the day before. I love that because you won't get lost on the day of. I also asked about estimate cost & she was able to send me that. The communication is there and very much appreciated. Jamie was friendly and welcoming! & love that they had a spacious waiting area with nice clean bathroom. I felt very comfortable as I wait for the car! The wait was way less than 2 hours. Got the break pads and rotors done. Very happy with the outcome! Felt super safe driving the car again! I highly recommend this place to everyone that needs car service!

These guys are useless! Nani told me they could do a tire rotation and balancing I drive all the…read moreway down there and Richard says oh no no we can't do it. We can't do it. You have to buy the tire for us to do it. These guys are so disorganized I have avoided going to them for 15 years and they're still screwed up. Don't ever go here.

Was on my way to the Hospital this morning and almost to the freeway when I realized that my front…read moreright tire was going flat.....real fast. Pulled over and couldn't see the problem. I pulled off the tire and noticed a hole almost on the side wall. The only place open was Goodyear in Waianae. Went in and spoke with April Arzadon, The Store Manager. She looked at the tire and let me know that due to the area that the hole was at, there was no way to repair it. She recommended a tire and I waited for the Technician to replace the tire. The wait wasn't long at all. Before I knew it, April let me know that the tire was ready. I really Appreciate Goodyear and the quick service they provided. Special thanks to April who went above and beyond to help me this morning. It was a rough one before I spoke with her. Five Star Service! I would highly recommend Goodyear Waianae to everyone. Thank you April and your Amazing Team!

Terrible customer service!!! JTW Mobile Auto Repair deserves 0 doesn't show up at all or message…read moreyou saying won't be able to come out. He's just a No Show person!! Would not recommend this mobile service.

I own an old '05 Toyota and one morning it wouldn't start. Luckily I was in walking distance of an…read moreauto parts store. After some help from the parts store employee we found that my battery wasn't holding a charge. I bought a new battery and alternator from the store and asked for a referral to a mobile mechanic, they gave me this card. Josh answered the phone immediately and agreed to come all the way out to Makakilo from Mililani where he was at the time, his price he quoted me was very fair. He arrived at my house within 30 minutes and immediately got to work on my car. There was an issue with the part, the girl at the store sold me the wrong part . Josh offered to drive all the way back down and exchange it. He came back with my change and agreed not to add to the original quote he gave me. My car is running great and I may even hire him again for other maintenance services! I recommend him to anyone in need of mechanical work. So convenient to just stay home and have a mechanic come to you!

Amazing customer service and communicates very well with the customer…read more They were able to identify and fix the problem at a lower cost than the dealership.

Quick to take my car in for an estimate on an ac repair. They were upfront on how much it would…read morecost and were timely in getting the estimate done. I would definitely use them in the future.

I found this place using yelp for recommendations. Top Level Cars responded with a reasonable…read moreprice, so I made my appointment. This place is one of a few places that opens on the weekend making it more convenient for me. During my car service, they found additional repairs needed that I kinda suspected but was unsure about. They gave me another quote, and I agreed to it . Got my car the next day, and was pleasantly surprise that the car

Wonderful to work with. So easy and accommodating. Worked…read morewith Demtry on my Audi S5 2018. Tried another shop before and had to run down with a check a couple times even before work was done. Decided to find someone I trusted and felt they could do it right the first time. Fast and easy. Honest and respectful. Kupuna here- so trust was really important.