Vic is great at getting there quickly and will help you same week or next week at the latest. He is…read morehonest and the men he sent were so polite and very clean as they went, they took out the trash and swept after finishing too! I used them to replace washer water valves and angle stops. Also installing a new sink in the kitchen and Of course like with most home improvement projects, even though we had everything we thought we needed, we ran into unexpected problems like screws being too short and needing a dishwasher hose. The men were so good they went to Home Depot to get the missing stuff and come right back to finish it. It took all day but they did the plumbing under the sink and installed the whole thing properly in the same day.

The employee was very polite and apologized for the price. He was at my residence for 15 minutes…read more He pushed a pipe down to align with other pipe. He then pushed the bottom pipe up and screwed the pieces together. That was it . Charge was outrageous! Brian called his boss Hiram and he said it was that price because they have the knowledge and we didn't. We are two women on Social Security and because we didn't have the knowledge? He can charge us this amount! I would've gladly payed for the cost of his trip out and he could've told us what to do, but the boss Hiram was the one who decided the price? What a terrible person. I talked to 2 other plumbers and they said that the price was ridiculous $250.00. I do not recommend using this company!!! Feeling taken advantage of because I'm a woman!

Was having some concerns if I had a break in my sewer lateral and have been on edge for the past…read morefew months. Who do I call? Who can I TRUST to come into my home. Gave Best Choice a call and they were here the next day. Richard and George showed up on time, was friendly and extremely professional. I didn't feel as though they were taking me for a ride and telling me bs. As they camera and hydro the line they showed me what was going on and I could see the difference before and after. If you're having issues with your sewer system, plumbing, etc, and looking for a business to come into your home to perform a job and give you a sound peace of mind, without charging and arm and a leg, Best Drains are the folks for you[plus my dogs liked them :)]

I've used this company 3 times now for 3 different situations & all 3 times they have came thru for…read moreme. Honest good people & plumbers, it's hard to find that now a days. There very affordable compared to other plumbers & their work is good. The 3 times I called it was an emergency & all 3 times they get to me right away even on a Saturday. They are on call 24 hours as well. The last time I used them I called because I had a flood in the bathroom my main water line got backed up because of some roots cracking the pipe. We called & it was a Saturday afternoon, we got KIKI to come & help us. He was there fast & right away he knew what was wrong & was very friendly & gave us different options & talked us thru every decision. He never try to hustle us for more money, he was honest & very helpful. After he fixed our problem he still came back Monday morning to check on us & our situation & even offered a discount if we choose to pick another option to further fix our problem. Never pushy he was cool & honest the whole time. One of the best customer services I've received. Thank you KIKI for you're services. I would recommend this company to anyone who needs plumbing in there home. Great work, great people.

The guy you need in bad times. Our had a slab leak and Juan was amazing to get us scheduled in! He…read morecame same day to look at the job. He was able to give us a great quote and we actually ended up doing the entire plumbing of our house as opposed to just leaking. He even did some extras for us at no cost. Hands down the best. He's super trustworthy and was even able to recommend me to his cousin who is doing work for my business! I always get weird gut feeling as a woman of being taken advantage of but Juan is no BS and super honest and reliables. He will forever be my go to guy for anything in my home and business! He was super patient with us too. It got a little stressful at time with holes in our wall and a lot of construction he stayed on track and the budget was the same no mater what he stumbled into. He also just felt like a friend in our home! Thank You Juan.

My neighbor had a big plumbing issue and used Santana plumbing to fix the issue. He talked wonders…read moreof this company and how he had was very happy with the quality work and prices. Two weeks later and i was in the need of a plumber so i called Santana Plumbing. Juan the Owner answered promptly and with just few details of me explaining the problem he knew right away what the problem was. He came in the next day to unclog my kitchen sink drain pipes. He took care of the issue right away and in 30min he was done. He explained with details the issue and gave us advices on how to prevent it from happening again in the future. His prices are super affordable compare with the big companies. Is good to know that there are still honest plumbing companies around.

I called Quality Rooter and Plumbing for a spigot leak in the front yard. I have used them a couple…read moreof times and did not have any issues. They answered and came out a couple days later per our appointment. The guy looked at the issue and said it might take some digging and a little time. I said of course not a problem. He took a couple of pictures and said he would call me the next day or following day to come out and fix it because they were working on a big SDG&E project. I thanked him for coming out. Here it is two weeks later and I still not have received a call. Very unprofessional and I will never use this company again.

Communication - Poor, rude, curt, disrespectful…read more Value - overpriced, gouging, lots of extras and too much talking to make job seem more serious Ethical - No! Dishonest and more like bait and switch Recommend - No! This is the company my HOA currently has a contract with...so I was told to use them and then battle back and forth over responsibility but I'm not your average woman. My Dad was a plumber so I know more than the average "girl". Invoice is a blanket invoice with hourly billing for a lot. Up charges for every piece of equipment and all work done. Really shameful actually when if they spent their time and energy in being honest about things it would come back to them tenfold but I am used to someone doing work and saying things like hey I just wanted to touch base because I got all set up and snaked X but it's not clearing so I got the longer snake and it's still difficult but maybe this isn't your responsibility anymore at this length and it belongs to the HOA etc. Or the toilet is clear but the sink is still slow probably just needs one of those sticks you buy at the hardware store and get a little hair and soap scum out. Ok have a nice day! NOT the case with "quality" just a call at the end to get payment. What an icky feeling from a service business. I will call someone else in the future. So should you.

It is truly a rare pleasure to work with a business owner like Doug…read more Based on the inspection of one of our properties in escrow, we needed some plumbing work to be completed in a very short time frame. On a recommendation from a property manager, we called Doug, and even with a very short notice, Doug was on premises (literally the next morning) and completed repairs & upgrades by mid day. While performing the needed repairs, Doug noted a couple of other potential plumbing issues which were overlooked during the prior inspection, and after Doug brought these to our attention we agreed and the additional upgrades/repairs were made...at no additional charge! Doug knows plumbing, and his professionalism shines brightly in his work and attitude: You will not be disappointed to utilize Douglas Plumbing. Thanks again Doug!

Douglas smith was ok when I first met him. Then he decided because I was nice he could take…read moreadvantage. He installed shower drain for $1500 which I was ok with due to its location; but it was installed without a vent which was required and he ended up charging me an additional $750 for something he should have done to begin with. I don't recommend him because he doesn't do things right from the beginning.

Awesome job, guys! There should be tons more great reviews for this company, I highly recommend…read morethem. They were referred to me by homeadvisor for some remodelling work for a shower but the manager Randy made it a point to come by the same. day. to quote a price, which couldn't be beat! I mean he was literally there in 30 minutes!! Mike was the plumber who came THE NEXT DAY first thing in the morning. He was courteous, professional, and polite. Plus he really knows his stuff. I will recommend them to all my friends and neighbors!

The bottom line: Prices are fair, service and crew fantastic. Quick to respond, fast to complete,…read morecourteous and respectful. When a problem arose, they fixed it without extra charge returning with two guys and the supervisor dropping by to make sure it all went well. It did and I am extremely pleased and will be using them again soon. Complete details below if you want the whole story. I asked PlumbRight to clear a clog in my bathroom and it was a bit troublesome. I live in an older mobile home and have had clogs about every two years since moving in six years ago. Any pipes in or under my home is my responsibility, whereas, all pipes beyond the skirting leading to the main street sewer is the Management's dime. Until this time, it was their part of the pipes causing me problems. Each time prior to sewage backing up into my shower stall, I would hear warning gurgles beneath the drain in my shower. I dread that sound because it means it will back up and bring sewage in but I won't know the moment until it does! I was hearing them for a few weeks when the kitchen sink began leaking. Before seeking a plumber, I stopped using my kitchen sink so a small puddle that had accumulated beneath the sink under the trailer could dry completely before getting an estimate and have it repaired. So, I had two buckets in my double sink to wash and rinse my dishes in order to dry the puddle up. I would empty the full water buckets into the toilet because those pipes were unaffected by the kitchen pipe leak. I compounded my plumbing problem when I accidentally missed seeing my stainless steel scrubber go down the toilet when I emptied the bucket. It stuck and plugged the pipe beneath my shower stall! However, only clear water was rising in the shower stall which was good. I researched reviews and decided on PlumbRight because although they were not the absolute lowest, I liked the reviews. It was $109 for the first hour and $59 for each additional hour. A young man named Louis came and had that stainless steel scrubber out and everything clear in less than an hour. I started a load of wash later that evening and when the washer was draining, I heard the dreaded gurgling and the gushing of water rising in the shower stall and toilet! I ran and saw raw sewage coming in and ran to shut off the washing machine just in time. It rose to the top of the stall but subsided before it overflowed onto my floor! Oh but there was nasty sewage I had to clean up. It was late, but I called a left a message for PlumbRight explaining what had happened. I received a call very early the next morning and they sent two men, Louis and Mike, to remedy the problem. I was surprised when Randy, a supervisor, also popped in to make sure all was going well. I told them I suspected it wasn't the stainless steel scrubber after all, but a clog extending beyond my pipes and the scrubber simply got hung up on it. To be sure, they snaked from the drain pipe into my house and there was no clog. Then they snaked from my house out to toward the city pipes and ran into the mother-load. I told them that it was not my pipes now and the mobile park was responsible. They told me not to worry. There would be no additional charge and they were going to make sure I was good to go before they left! They worked for about 40 minutes using an industrial snake and then spent another 15 minutes seeing if anything I did in my house would cause a backup. I ran water in my bathroom sink, shower, and flushed the toilet all at the same time as they watched the flow pipe to see that it all went out to the street. I also finished the load of laundry to make sure the large amount of water released would not stress the flow. It all worked great. Before leaving, the supervisor, Randy, showed and explained to me why I have had chronic issues with sewage backup in my bathroom. Evidently, the pipe leading to the sewer is actually running water backwards into my home! He explained how the pipe needs to be up to two feet lower in the ground. It currently is completely above ground. He took pictures and offered to support me when I take this to management and ask them to fix the problem and also to get reimbursed for this job. The supervisor left and the two young men re-taped the drain pipe. I was and am impressed with PlumbRight and they will definitely be the ones who fix my broken pipe in the kitchen. That review will be shorter but I am betting my experience will be just as great as this one. Great business and I highly recommend them.

Have hired Steve for 2 jobs thus far and have not been disappointed. Fare value, knowledgeable, and…read moregood communication. Recommend everyone to always get a second opinion on a job you request. Also understand the times we are in considering labor shortages. Steve is able to work with you on pricing and okay with outside materials under his recommendation. Recommend to anyone in the San Diego area. Jobs done thus far: Sink removal Water Softener install

Steve was a good man one of the best plumber I ever meet I'm gonna miss you Steve so much gone but…read morenever for gotten

Richard at Bluetorch is on it. As a real estate professional, I need a good referral plumber…read more Richard is that guy. I recently hired him to do some work at my personal residence. Showed up on time and did an awesome job. I'll be referring and calling him again. No doubt.

Richard was awesome. Fixed all my leaks quickly and his work was top notch. He is honest and does…read morenot inflate pricing or quote unnecessary work like so many pluming companies I've worked with in the pass. I plan to stay with Richard and Bluetorch pluming form here in out! Give them a call you won't be disappointed!