Nathan was extremely helpful and efficient. I knew which vehicle I was interested in. It didn't feel like a typical dealer experience for all the right reasons. read more

Ebony M. is a fantastic employee at the dealership. Her approach in treating us like humans and not a number that other salespeople try when selling a car is the reason why we visited Alpine. We look forward to working with Ebony again for our next car purchase. Great spirit, great customer service. read more

My oil change took over 2.5 hours. I made an appointment and even showed up 5 minutes early. I waited 20 minutes just to be seen in line & then the oil change itself took over two hours. read more

A bad apple can ruin the bunch. I doubt this location to be rotten to the core but buyer beware of the smooth talking sales representatives who will craft any lie they can think of on the fly to lock in a sale. I was pressured towards making a decision that I gave a very clear "No." answer to repeatedly. They will throw a pen in your face and say if you don't sign now we won't give you this offer tomorrow. And then try to give you that same offer tomorrow with a smile as if nothing happened. I'm not a goldfish, I do in fact remember the things you said. You rapid fire off lies like a machine gun to pressure someone into buying and stop then from having more than a moment to think about it. I can't even believe this happened but the sales representative actually walked off when I changed my purchase goal from two cars to one car. The experience was surreal. I was calm patient and explained clearly I no longer wanted to buy two cars as I do not feel it would fit into my budget. And they told me if I couldn't afford both of them it wasn't worth helping me buy the one. He actually just took his paper and left. Seriously, you need to let this guy find employment elsewhere. I had another experience there on another day that amounted to gross incompetence where after showing what I wanted available at other dealers at a fat discount I was offered a lower trim of the same car at a higher price. Who in their right mind would take that offer? I will happily buy from the other dealer at the listed discount price. Incompetence happens, people get distracted. New people need trained. It's ok. But as some others have made note, you have some snakes on your sales floor and this cannot be overlooked. You need to root them out as they will ruin your reputation. Nobody can trust a liar, and I have never been so openly and brazenly lied to with a disgusting smug smile to boot as they know they have been getting away with it with no consequences. Random side note, this location is unbelievable packed with no parking making it feel like a madhouse and is quite unpleasant. But the sales building interior was rather well maintained, spacious, and clean. read more

I bought a truck in August 2022 which cost me over $100K, I used the truck for a couple months then I started having issues with the transmission and DEF system; my truck has been sitting in the service center of the same dealership for 7 months. The service center proceeds to tell me they don't have any ideas about what is going on with the truck. Now I have had to proceed with legal action towards them to find out what is going to happen with the truck or with the money I've spent. I would not recommend this dealership. -Jose Canche JC Contractor LLC read more

Always get fast dependable service at Alpine Buick GMC. Highly recommend them! Xcccxxxcxxxccccccccc read more

First off the numbers they have online for the cars is drastically incorrect, none of them include the 750 dealer handking and mandatory $699 for the gps they install, "incase" its stolen. They wasted my time we negotiated on a car for 45 min that was sold 15min before we started. And pulled my credit for it meaning I have a hard inquiry on my credit now for a car I couldn't buy because it was sold. And the amount that would have been given for my trade was horrendous, it was under Kelly blue book value for good. You're dealership offered me 7500, drive time,peak kia, and holeman honda offered me between 10 to 11, just couldnt find the vehiclemy wife liked otherwise i would have never been at alpine. So in review what's keeping me from moving forward is: 1. The car was sold before we even started. 2. Mr 11b finance manager was beyond pushy to get me to pay way more than i was comfortable 3. Took a unnecessary hit on my credit. 4. Low ball trade value and "alpine" would not budge. read more

had an appointment for an oil change, arrived 30 minutes early and stood around inside the service dept and attempted to get checked in for 20 minutes. eventually walked out and went to a quick change shop for a oil change. they never even tried to contact me to see if I was coming in. will never go back. In the past they have tried to sell over priced services. read more

I leased a GMC Terrain here and my lease had come due. My original sales rep (Hulk) was truly amazing but sadly he got promoted out of sales. So they randomly assigned me to Sergio Gonzalez. After literally six months of them hounding me to come in (despite my lease not coming up til August) I thought they would be very happy I was actually going to engage with them on a second lease term. I was wrong. I got on a call with Sergio where I explained that I just want the same thing I have now, but with less mileage. And I would expect to pay the same or less. I had to chase this guy down for a quote via email or a call back. He never knew who I was or valued my business. It as always Groundhog's Day. What mileage did you want? What vehicle do you have? He made zero attempt at all to actually follow my incredibly simple request. When the number came back he quoted me $200 more than my current lease!!! Which is not only ridiculous, but very disrespectful. It was like he didn't want me to actually lease again. I pleaded with him and said I couldn't possibly afford that much more for the same car. I told him I would have to try another dealership....and he said basically, okay bye then. I'm no car salesmen but it's feels like that would be the last thing to say to a potential buyer. I went to Shortline Buick GMC. They immediately matched the price I had currently and had no issue at all with my requests. I walked out two hours later with a new car. Could've been the easiest sale ever for Sergio, had he only just cared. He was so rude and apathetic that I thought maybe it was his last week there or something. It definitely should be. read more

I just bought my first car through a dealership and am glad I chose this one. Dru helped make sure I got the car I wanted, and for a good price as well. I had exceptional customer service and would recommend this dealer to anyone looking for a car. read more

I had zero interaction with the people at this dealership. This review stems from my perfect view of the 3 handicapped spots (from my hotel window) that the employees CONSTANTLY occupied with new vehicles and it happened on a daily basis. Sometimes they used all 3 spots. I know the city traffic control officer warned them, yet they disregarded the warning and continued. It's illegal and just WRONG!!!!! The US Postal truck used the handicapped spot constantly read more

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Worst experience ever. Walk in there trying to buy a truck and after 15 minutes of sales reps just staring at me Daniel approaches me and asks if I've been helped. Daniel was awesome by the way. We start browsing through vehicles and find one that fits my budget. As I'm sitting at his desk, I can hear some of the sales reps talking shit in Spanish. They said, look at that paisa dealing with the white boy. My first language is Spanish so I knew exactly what they were saying. Sales manager comes over and shakes my hand to tell me that I got approved and the truck will be ready tomorrow for me to pick up. The next day I get there and I'm filling out all the paperwork to get into the financial department for the truck I wanted and then they hit me with some bad news. Hey man, someone is looking at the truck you got approved for and I think they are buying it. 30 minutes pass and they come back and tell me that the truck just sold and they are taking it. At this point I'm furious because I arrived at 11 am and ended up leaving at 3 pm. They tried persuading me into buying a truck that I did not like. I then ask why did they gave the truck I signed for to someone else, and all they said was the decision came from upper management. So I'll wrap this up and say, Fuck you GMC and your upper management. But Daniel and Veneth you were cool. Don't waste your time dealing with this dealership. There's a reason why they have 2 1/2 stars. # trash read more

Fantastic experience end to end. Anthony was efficient, knowledgeable, friendly, and an amazing resource.

Go anywhere else for your purchase. My husband purchased a vehicle here in February. In the sale contact, we had listed that he was going to have the headlight on the vehicle replaced as it was broken. We were told the service department would call us to schedule an appointment and never did. We have called repeatedly, never receive a call back. This business is full of a bunch of frauds. read more

Brittany Walser was the ABSOLUTE best and took the weight of buying a car right off my shoulders. Like most people in the market for a car, I wasn't necessarily thrilled at the prospect of visiting dealerships, but this was the fourth one I went to, and immediately felt like my specs and driving needs were heard above all else. Brittany took the time and care to effectively answer all of my questions, keep me in my price point, and ensure I was happy with my purchase. For anyone around Denver looking for a car, I could not recommend this place enough! read more

I had the best experience in buying my new Buick at their new showroom location on County Line and Santa Fe. I had a great selection in colors and trim packages to select from , the paperwork and finance went very smoothly and my salesman Rick Vidal was awesome ! Highly recommend this dealership. read more

Alpine Buick GMC - 2021 Encore GX - Car Dealers Near Me - Littleton, Colorado

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Do not take your vehicle here for service. They tried to convince me a 30,000 mile routine service included several non-manufacturer suggested items and would cost over $2,100.00. I tried to get clarification on what services were within the manufacturers guidelines and they gave me the run around. I decided to take my vehicle elsewhere to get service. The place I went provided me with a breakdown of the manufacturer suggested service items for a 30,000 maintenance and charged me $230.00. If Alpine runs their service department like this I'm sure the entire dealership is run the same unethical way. read more

The worst don't ever go here!!!!!!! This place is a whole SCAMMMMM Sergio got my girl stuck bad in debt bc there was no apr he was lying he just wanted to sell the car now we are struggling don't ever go here with or without money and if you do go slap Sergio on the face SERGIO THE CRAB LEGS read more

Super disappointed in this dealership. First time buyer & I thought I would get the knowledge I needed. I got fucked over and I'm in depth for 5 years. I wish they would really take in consideration on us the costumer and less more on there benefit as an employee. If you have to lie and not educate someone correctly you are in the wrong business. read more

Alexis took great care of us! She was able to find my wife a car she was dying to have and made it happen! 10/10

This is the second oil change i done to my truck at this dealer and I always make an appointment for the oil change but for some reason I always have to wait more than 2hr for an oil change read more

This is the worse dealership we have dealt with . our At4 sierra denali is a 2023 a brand new truck and already needs mechanic work!!! anyways I have taken it in with them , they don't know how to fix it it's been sitting in the repair shop more time than what I have driven in.. customer service is bad they don't return your call. I leave voicemails to Juan and also Manager and hasn't returned my call for over 5 days .. my experience overall with them has been really bad never buying from this dealer read more

If I could give this place no stars I would, but unfortunately Yelp doesn't have that option. Just when I thought this car dealership was different, unfortunately they proved me wrong--they are just like all the others. **DO NOT BUY YOUR VEHICLE FROM THIS DEALERSHIP** They are liars through and through. Allow me to explain. My wife and I are in the market for a used Suburban or Yukon XL, preferably in the $40k range with not too many miles, something under 100k. We found a 2015 Yukon XL SLT with around 91,000 thanks to the salesman. We took it for a test drive and noticed it needed a few fixes which the salesman agreed to. The vehicle also needed new tires which they agreed to. A week goes by and I have some back and forth on texts with the salesman about what we want in order to make this deal happen. He agrees and sends me a sheet with "we owe" (the dealership) and "you owe" (us). That's all good. We drive to the dealership and they did not make the fixes we asked for but said they would do it previously if we put down a small deposit so they knew we were serious and committed to purchasing the vehicle. This is what the salesperson and manager and my wife and I all agreed to (this agreement was made a week ago and reiterated on subsequent texts between the salesman and I prior to going to the dealership one last time. As we sat there and the salesman is going back and forth to the manager and trying to get us to sign the paperwork with the agreed upon fixes and new tires as long as we give them, we're all good. WRONG!!!!! The manager (supposedly a different one that the one who originally agreed to our original deal) said yo the salesman and the salesman to us: "you gotta buy the car today!" Wait? What??? I told the salesman that we NEVER agreed in any way, shape or form that we were going to buy that vehicle then and there. Firstly, they didn't make the fixes that we agreed upon and I wasn't going to lay out that Capital without those things being done. So we sat there with the salesman for a few more minutes reiterating the fact that we never agreed yo buy the vehicle when we came in; we said previously and repeated it that with a deposit, they make the fixes and if done right, then we'd pay the remains balance in a few days. Complete and total liars. So my wife and I got up and walked out. The salesman had nothing to say. He texted me afterward and apologized about the whole thing and I basically repeated what I said here. And ultimately he cost himself a nice commission, the dealership a nice sale and the owner, Ivette Dominguez (President and owner) a tarnished reputation; because I will NEVER purchase a vehicle for on this place nor would I ever recommend it to anyone. I tried getting Ivette's email and phone number and no one wanted to give it to me. They said they would have "upper management" talk to me. I said I wanted to talk to Ivette because either she isn't aware of these bait and switch tactics or she is complicit and this is how she runs her business! Either way, it's a sad state of affairs when a business has to resort to this tactic to secure a sale. read more

I was treated very well, and was pleased with the service. I will definitely return here for my services needed on my vehicle.

All buyers beware. I have been dealing with Alpine since September of last year. After being sold a used car that was not properly inspected, it has been an absolute nightmare dealing with the dealership as well as their VP and whole service team. There is a reason for many of their one star reviews. After the used car I bought needed a new transmition within two months of buying it, they stated they would take care of me and get me into a new vehicle. They took advantage of me and my 9 year old daughter, they took as they flew through paperwork and made it seem like they were taking care of me and sorry for the issues with the previous vehicle. Come to find out 4 months into having issues with the NEW vehicle that they added 15 thousand dollars of negative equity from me having a vehicle for 2 months. I have sent emails to their vp or the owners husband numerous times to try and have them make this situation right. He dismissed me time and time again and finally suggested that I try and do a buy back after having issues with the vehicle. After months of trying and only because of personal contacts did I finally get GM to do a buy back, however, the negative equity remains and Alpine is not willing to take any responsibility. They are unprofessional, rude, dismissive and could care less about the customer. I have let them know on numerous occasions that I continue to drive an unsafe vehicle. I let them know GM was willing to do their part with a buy back and they should cover the negative equity they put onto me. The VP response was that I shouldnt be trading in cars so close to getting them. They put the blame on customers when they do not properly inspect vehicles. I would never recommend this dealership to anyone who would want a fair deal. read more

In response to michele. And now its 3 weeks later and this issue is not resolved. The dealership is blaming it on magchloride. But as all of the people in the world that live where it snows. Knows that this is not the case. If this magchloride did this , then everywhere it's used it would have this issue. Which if this happened why would states continue to use it. The dealership is pushing it off on the manufacture. And the manufacturer is saying what the dealership says. SO THE REAL QUESTION IS WHO STANDS BEHIND A PRODUCT THAT IS PRODUCED OR MANUFACTURED who is going to fix this issue. I'm tired of playing games. And being mislead and left without answers read more

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A review in different parts Part 1 My husband and I purchased a vehicle from Alpine Buick, our sales representative, Ally W was great! It has been a while since I had to purchase a new vehicle, and this was all done online! There were some things that were missed during the sale, the finance department did was needed to fix what was missed. Part 2: After having the vehicle for less than 2 months a system error occurred. After the diagnostics check was done. My husband and I reached out to Alpine and between Michele J and Sergio they are going above and beyond to have the repair for fixed for us since we have yet to even make the 1st payment on the vehicle and have not been able to drive it. Part 3. I will love to give a 5-star review, however, I want to wait until everything is said and done. I hope this is understandable. read more

I purchased a 2014 Jeep Wrangler Sahara in January 2021. The purchase process was smooth, we were told the shop manager owned the vehicle and any repairs needed were just completed. They even sold us an extended warranty. Fast forward 4 weeks, when death wobble starts. I take it in for repairs to another authorized dealer (closer to my home). They contact the warranty and due to the oversized tires, they deny the claim for $2200 in steering component repairs and cancel the warranty immediately stating that the dealer should never have sold the warranty to us anyway as the vehicle was not stock. We had not made any changes to the vehicle since purchase. I called the dealer and their response was um huh...we will return the funds to the lender when they arrive and oh really they said that we shouldn't have sold you that..hmmm? Thanks for the false info and the false sense of security purchasing a warranty. Thankfully I understand that I purchased a used vehicle and have the money for repairs, but I won't buy from this dealer again. read more

Nathan was great! Went over and above to make buying a car as painless as possible. Highly recommend

I had the most horrible service from this dealership. Just bought my 2500HD AT4, recall right of the bat and the worst experience I have ever had. Made the appointment for 8:30 for a simple SOFTWARE UPDATE which they didn't BEGIN until 4:45. I was told a half day, max. I tried to find out the status and just kept getting shoved to a dead voicemail. When I finally got a live person, was told they'd call me back with the status in 10 minutes. 35 minutes later was when I found out they forgot to put my scheduled appointment in the queue. Take my advice, drive a hundred miles past this place to do any GMC business. I wouldn't trust them to tighten a lug nut. It would probably turn into a 2 day fiasco. read more

Tried to trade my truck in for a 2021 GMC pickup at Alpine Buick. I was allowed to test drive the vehicle but was told it hasn't been through their inspection so while I could buy the vehicle I wouldn't be able to take it home. I advised that I wouldn't purchase the vehicle until it was fully inspected. Salesperson said he would call me once the inspection was done. 2 days later I called and was told the inspection was still not done but they were working hard to get it done. 4 days later I decided to go with another vehicle at a different dealership. This is when I noticed that Alpine Buick had the truck I owned and was looking to trade in listed on Car Gurus and their own website as for sale. I called Alpine Buick pretending to be interested in purchasing it and was told that the vehicle was available for sale but hadn't gone through inspection yet (very familiar story). To date my old truck is still listed for sale on their website despite my advising I would be submitting a complaint to the Dept of Revenue. I tried NUMEROUS times to speak with the dealer owner or General Sales Manager but was never put through. I HIGHLY recommend staying away from this dealer!! read more

If you're reading this review I suggest you refer to my initial 1 star review from 4 weeks ago, but in summary, in 4 months my partner and I's vehicle has had 4 service issues. The 4th time we brought it in was 9 WEEKS ago. Day 1 we knew what the issue was. It needed a new turbo. We coded it out, the P0299 code, did research and had it checked. In the first 4 weeks no one did anything to it but drive it around aimlessly. No communication, ever, unless it was us calling several times asking them for information. I wrote and initial google review because we were at a loss and no one, and I mean no one, would help us. The owner responds to everything on google so I figured that was my best shot to get someone's attention. She responded within hours (yet the employees can't respond within a week). All she did was apologize and pass us off to yet another person- Emilie, who through this 9 week process has been the only person to help us, respond to us and listen to us. Every single person we worked with except for her has been nothing less than useless. But, this was 4 weeks ago, and here I am writing this review 4 weeks later, if that tells you about progress. She tried to find us a new and safe car instead of fixing the lemon of a car they sold us, but ultimately it was a waste of time as we cannot afford a new vehicle nor did we want to do that from the get go. We expressed that we just wanted our car fixed, and at this point Alpine still hadn't done jack s*** to our car. Week 7 Emilie gets it sent to a ford tech in pueblo (which we asked them to do week 2), the ford tech confirmed it needed a new turbo... what we knew day one we get confirmed end of week 7... The original cost was $3500, but suddenly it's $4,000, not sure how as it wasn't explained to us. We refused to pay for labor as no labor had been done in weeks as it sat there untouched. Unacceptable. We argued and argued until they agreed that we just had to pay for the part which was $1500. Still ridiculous considering we knew this was the issue was day 1 and it took this long. Also this location isn't even who officially diagnosed and fixed the car. If you read my initial review you'll see my partner is a part time uber driver, so we lost 9 weeks of income for something that shouldn't have been longer than 2 weeks. It took them 7 weeks and a TON of arguing and pushing to get the car touched. 9 weeks later we finally got the car back a few days ago almost completely empty of gas. This has been the absolute worst experience we have both had with any type of business. It caused stress, frustration, a s*** ton of money lost. This did not need to happen. This entire situation could have been avoided if the people at Alpine would have just done their damn jobs in the first place. No one communicates, no one cares about you as a customer. We don't even know if the car is 100% fixed as like stated before, this was the 4th occasion a service issue arose, so we will see if the car runs how it should now. If not, we will 100% be getting a lawyer involved. I have details on details of just how messy and unprofessional this situation has been. Aside from Emilie, I couldn't recommend strongly enough not to go to this business. Feel free to read the other yelp reviews too as it seems they do this to many customers. They absolutely screwed around with us for 9 weeks. Please save yourself the agony of wasted time and money and don't come here. read more

I bought a used 2015 gmc 1500. I got to test drive it and I loved it instantly! So I got it. Then the salesman told me the truck needed to fix something with the exhaust before I could take it home. I said how long will that take? They said 3 days . It took them 2 weeks.. I had already bought the truck so I had no choice but to wait .. A month later the check engine popped up I use this truck for weekend fun only. So I took it back to get it checked. It was the exhaust! They said I had to pay $2,000 to fix it! I said I bought it like that from them and the one I charge said we can fix it. It took a month! Then got it back and two weeks later the same problem took it back and they had it for another month! So I was already pissed off decided I might want a newer or different truck. They showed me the nice trucks but way out of my price range. I decided I couldn't I just wanted my truck. They said they would fix it! Well I had to take it back two weeks ago and still have not gotten a call back on when it might be ready or anything. This dealership only cares about sales and selling their trucks. They don't care about you nor what happens to your truck. They fired the manager, the salesman I don't get why but I totally get they fucked up and don't want to fix it they just get rid of the people so it won't fall back on them! read more

Dealerships often get a bad rap and they often deserve it. The folks who are satisfied quietly go on their way and those who are disappointed post ugly reviews. I've done it myself! Regarding those who deserve the bad rap: this week I had one so-so and one terrible experience with two dealerships. Old-school practices, dishonesty, bait-and-switch, being treated like a "little lady" who hadn't done her homework. I had thrown my hands up in disgust and decided not to buy a truck until several months later, after I'd gotten the bad taste out of my mouth :-( Enter Michael Malone, Maverick and Aaron at Alpine. These guys were heroes. They offered a great price on exactly the truck I wanted, they kept their word, they communicated regularly without being pushy/needy/creepy, and best of all, they treated me with respect. The feel of this dealerships is entirely different than the others: these folks act like family. They're human, not money-seeking vacuum cleaners. I felt both relaxed and energized by the experience. They proved that I could trust them. They took their time with me, but didn't make me wait hours to get the deal done. Even Anthony, the finance guy, was a gem. Alpine is the third-largest GMC seller in the country. This is impressive, and even more so when you realize their location doesn't front on a major arterial: they're kind of tucked away off of Wadsworth. What Alpine lacks in location it clearly makes up for in price and customer service. If you're looking for a GMC or Buick, do yourself a favor and visit Alpine, and ask for Maverick or Michael. You can thank me later :-) read more

TLDR: Rude, dismissive, and slimy. I received a letter in the mail after filling out information online with an offer to buy my used vehicle, with an estimate based on the details I had filled in. I called and told the sales agent that I am in the midst of packing for a cross-country trip and do not have time to come in if this is an inflated offer. I specifically provided the agent with VIN, any defects, mileage, and all the vehicle details and asked that we only schedule an appointment if they could get me close to that offer. After multiple phone calls, texts, and reassurances, I went in and was offered several thousand less without any good reason besides "that's where it sits on the market." This was a big waste of my time when I really don't have time to waste and I am certain they had zero intention of getting me anywhere close to their estimated offer from the beginning. read more

I have tried 4 times now to get these people to send me interior pictures of a truck with no success. Their only reply is come in for a test drive. I already have this truck, I'm just looking for another style of it. I don't need to drive it....idiots. read more

Two and a half hours to get the oil changed had an appointment and everything. Don't buy the oil for life thing when you buy from Alpine. You'll be waiting 2-1/2 hours for an oil change too. read more

Could not provide adequate parts, communication or estimated time to complete repairs despite a two weeks in the shop for diagnostic. No sense of urgency, care, or professionalism to the client and absolutely no courtesy! Never service your vehicle here! read more

Amazing! The building is gorgeous, sales staff is friendly and service is efficient! What more could you ask for

Typical shady car salesmen/women. Don't go here!! I bought a Jeep from them in August, I've drove it less than 5,000 miles so far. I already have to get 4 new tires, when they sold me on the nitro fill gas for $600. I told them take the nitro air out and put normal air, no. They promised the tires were in great shape due to them putting in the nitro air in. Well here I am getting all those "perfect" tires replaced. And the car has 3 different brands of tires on it. Second, 2 months into driving this car I hear squealing, grinding, and shaking. Besides the tires, I had to get the brakes and rotors completely replaced. Then, they sold me on oil changes for life and a mechanical warranty. Being a girl, he never told me the oil change was for that dealership only, nor what exactly that mechanical warranty covered. Now I have moved out of Denver and never even had the opportunity to use the oil changes I paid for. I've spent $2,000 on repairs and have barely put any miles on the car, and still have a grinding noise in the front I don't know what from. I've called the dealership MANY times. I get a voicemail every time, no return call back. I've emailed, no email back. They don't care if they sell you an unsafe car. Just want their money. On top of that, the whole buying experience was awful, so pushy and trying to take advantage of a girl in her 20s. read more