DO NOT BUY FROM JFR AUTO Absolutely terrible experience with JFR Auto. They sold us a vehicle with a leaking engine oil pan and leaking shocks -- issues that clearly should have been caught before selling the car. When we brought this up, we were told they would fix any "major issue." Yet when we presented documentation, instead of taking responsibility, John Mudd claimed the GM report was fake. Calling an official GM diagnostic report "fake" instead of standing behind what you sell is beyond unprofessional -- it's dishonest. If a dealership refuses to acknowledge legitimate mechanical defects and tries to discredit official documentation, that tells you everything you need to know about how they operate. John's post purchase arrogance is beyond reasonable. He couldn't even honor his word even after acknowledging via text that the issues were valid. And I quote, "Hey let me get this figures" "Sorry it will be ready by 1:30 tomorrow" "the shocks cannot be fixed for month... ..." Save yourself the stress, the repair bills, and the headache. Do NOT waste your time or money at JFR Auto. read more

JFR & Associates - repair estimate - Car Dealers Near Me - Littleton, Colorado

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John Mudd is the man! He helped put my family in the car we needed at the right price. Easiest and least stressful car buying experience I've ever had. 100% transparency, the word "no" was not said to me during negotiation process. read more

JFR & Associates - 2003 Toyota Highlander - Car Dealers Near Me - Littleton, Colorado

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Major props to Rolando and son. They absolutely went over and above my expectations. My Volvo Vic took its last gasp of air two weeks ago. I was pretty much in a complete tail spin as I had not anticipated Vic's demise so soon. Mind you it was a Volvo. It was a XC90 15 years old. My Volvo was like a brother I could always count on, until I couldn't. Insert sad face. No back up plan in place. Prior to this "Vic" was showing symptoms of failure. He would cough and want to stop everything as I was driving 70 mph on 470. I had him towed home twice. McGyver aka, husband would read the errors and researched to get him back in health. He gave it not one but two resuscitations months apart. I reached out to Rolando and asked him to help me find a car with fuel efficiency and low miles along with a budget. Within an hour I had 4 vehicles in my email inbox to choose from sent by Rolando. History, owners, blue book value and pre approval in check. I found what I wanted within the 4 choices. I was approved at a decent rate to purchase a shiny Toyota Corolla. 2 owners. One was a corporate owner for a fleet car. Second no information. Logistics were met above expectations. I had a hairy day with a loved one in the ER. Through it all Rolando assured me he would deliver the car so I could get to work the next morning. Low and behold Rolando delivered my new purchase with a full tank, papers, and a clean fuel efficient car at 10:45pm that evening. It was that late due to unexpected ER visit. If you need a new set of wheels Rolando is my vote . Thank you for helping me get a beautiful car with all the needs I asked for! read more

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Horrible Would not buy here again My son went and looked at a jeep wrangler for my wife took all day to buy it Very rude salesman that was ignoring my son We bought the jeep It was a very nice jeep nothing wrong with it My wife was not there at the dealership Di everything on phone and email Come to find out they had put an extended warranty in the contract for $3500 after my son told them we didn't want it and signed a waiver saying that My wife trusted what was emailed to her and signed it Now they won't answer phone calls or provide a copy of the extended warranty contract that she didn't sign but they say she did Very dishonest Would not recommend at all read more

My recent experience with JFR has left me profoundly disappointed. What began as an attempt to replace my totaled car turned into a nightmare. In the aftermath of a car accident where another driver ran a stop sign and totaled my car, I found myself in need of a new car. Hoping for something reliable, I turned to JFR with the expectation of receiving quality service and a trustworthy vehicle. However, what I received was far from the assurance promised by their team. Only a few days after driving off the lot with my newly purchased vehicle, I started noticing troubling signs. I had never owned a hybrid vehicle before so I wrote this off as something to do with this type of vehicle. I also work from home so I do not drive often. I trusted the dealership to sell me a reliable car but the problems just started to get worse. Seeking an independent assessment, I consulted with mechanics who confirmed the transmission was failing, stressing that such a vehicle should never have been sold in the first place. A direct quote from the mechanics. This revelation underscored the dealership's blatant disregard for customer welfare and their prioritization of profits over integrity. Despite attempts to resolve the situation with the dealership, they have demonstrated a complete lack of accountability and willingness to address the issue. Their refusal to take responsibility for selling a defective vehicle speaks volumes about their business ethics and commitment to customer satisfaction. In conclusion, I strongly caution potential buyers against considering JFR for their next car. Their deceptive practices and disregard for customer welfare are inexcusable. I urge others to look elsewhere. read more

John Mudd was awesome to deal with. Upfront offers to buy a couple cars that dealers were going to low ball and hope they got they got the trade in. Friends have purchased from him and been super happy with the car and the process. They break the mold on how a used car dealer operates. Good selection of quality cars. At almost any price level. read more

Great service, worked with Bob. Very helpful, trustworthy and got me the car I wanted. Super helpful and professional, highly recommend.

Bob Perry kicked butt for me! I trust him to do what he says, communicate, and go above and beyond. Earned my trust and loyalty. Thank you all. read more

Rolando, Jimmy, and Greg D are simply amazing! thank you for your help with getting us into the new Audi we wanted! I highly recomend!!

Worked with Tali Levin...got me what I wanted in a vehicle, great customer service. It was one of the easiest time in getting a new vehicle. I brought my daughters to show them what its alike in getting a car...great experience for them. I have plans on returning my daughters in getting their vehicles on their 21th birthdays. Thanks Tali read more

I can not believe these people This is a screen shot of how they do business. Complete nonsense. read more

JFR & Associates - Really? - Car Dealers Near Me - Littleton, Colorado

Tali Levin at JFR & Associates is incredible! I had a vehicle to sell and a very specific new car that I wanted to lease. I needed to complete both transactions within a 60 day window and expected that I would have to make more than a few compromises given the supply chain issues of the past couple of years. I'm also self-employed and not the simplest person to finance. Within 30 days Tali had taken care of everything and completely exceeded my wildest expectations. She was able to get everything on my wish list and great financing. I couldn't be happier! read more

JFR sells cars on consignment. If you don't know what that means, it's where one person sells goods on behalf of someone else. If you do know what that means, why did you read the last sentence? Drugs and prisoners are usually transferred on consignment. I found neither of these things at JFR, but I did find a no-hassle, no-frills dealership. And I got a 4Runner so cheap it's practically stolen. Because it's consignment, rather than a standard dealer, I don't know how much input these fellas actually have in the sale price of their cars, but I scored a car at $4000 under KBB, which was the absolute lowest price/blue book value ratio I found for any of the cars I had been looking at for several weeks. So I would say they have the best prices in town, but I'm guessing it's entirely dependent on what the vehicle owner wants to make. They were very lenient on handing over the keys and letting me take her for a spin - and take as much time as I needed. Maybe I should've used the test drive to take care of some errands... I wasn't able to negotiate the price down, but the agent that I worked with made it clear upfront that the car was as fairly priced as possible, so I wasn't expecting them to take my offer. They called the owner regarding my offer, but he didn't budge. Nonetheless- good deal on a clean car. The detailing job was awesome. Except that I despise the pine-fresh smell that all commercial detailers use, and I have to leave my windows down for the next month to air out that nauseating Windex scent. They even made sure to send out a mobile windshield replacement company since I bought the car before they could fix the cracked glass. I'd recommend these guys for buying or selling. read more

JFR & Associates - Car Dealers Near Me - Littleton, Colorado

Can't say enough great things about Brady Mann!!!! He helped me find the exact car I wanted with a quick turn around and an amazing financing rate. This was huge for me as the model I wanted was a hard find and as an attorney I just didn't have the time in my day to call different places for financing. He was professional, patient, and immediately responded to all of my inquiries. He made me feel secure in my purchase! Go see Brady for your car purchasing needs he will get it done! read more

JFR & Associates - Car Dealers Near Me - Littleton, Colorado

I worked with Tali Levin in purchasing a new vehicle and also trading in my old vehicle. It was by far the easiest car buying transaction I have ever had! She had great communication, she made the process smooth and easy, and was very efficient. I would recommend her to anyone looking to buy or sell a vehicle and will make sure to reach out for any future car needs I may have! read more

I was contacted by Todd. My information was given to him by my tenant after I mentioned I was selling my FJ Cruiser. I told him I had an offer from the dealer as a trade in and what the offer was. He said he could beat it but then started asking for a copy of the dealers offer. I finally told him that I would not send him the offer via text. He replied "Why don't have it". Wow, I never solicited their business! My advice is to go elsewhere!!! read more

I have worked with Mark A on the purchase of several cars now; not only is he a great salesman, but also a great person. He actually listens to what I want and will even advise me against options that wouldn't benefit me in the long run (even if it meant he lost out on a sale). Mark always goes above and beyond; coming to me so I don't have to drive all the ways to him, making sure I fully understand all my options, even just not getting frustrated when I change my mind a million times. I have recommended him to several friends and family members (who have ended up making a purchase) and we all will continue to be customers for as long as he's around. Coming from someone in the automotive industry.. JFR is a true class act! read more

We were in the market for 2018 or newer Jeep rubicon with leather low miles v-6 and most importantly a good deal. I met Tali Levin through my work and she asked me to let her take a shot. I told her sure not really expecting much. Tali came up with a great option for us that we missed as someone bought it before we could. Tali said don't worry I'll find something better. 2 days later she sent me a picture of an amazing Jeep that exceeded all my expectations. It had an upgraded leather interior heated seats and steering wheel and barely had 10k miles. The price couldn't be beat. She got us a great deal on the financing to match. I completely recommend using Tali to buy your next car. You won't be disappointed. read more

JFR & Associates - Our beautiful Jeep from JFR! - Car Dealers Near Me - Littleton, Colorado

Brenda nos dio un excelente servico , muchas gracias

Like many car resellers, this one preys on low information buyers and makes its $$ in subprime loan referrals. A ragtag assemblage of independent brokers, there is no front office staff, no one to fetch cars from their other locked locations away from the showroom. On a Saturday, I waited 2.5 hours after arrival stuck in the customer waiting room for Ed, an otherwise affable guy I'd have liked to work with, who I had made the appointment with, to not see a car. I was a cash customer for a Lexus. While waiting, because the customer lounge is adjacent to a table where one broker was doing a negotiation, I caught 90+ minutes of one of Ed's associates cramming a $35k used car for more than it can be purchased for new, down the throat of a young couple coming out of bankruptcy. The lies spewing from that salesman's mouth were enough for me to vomit. This business needs to discuss personal matters in private rooms or cubicles away from other customers. They also need to hire a extra pair of hands to facilitate moving vehicles so customers can see them. No see car, no buy car. read more

This will probably be biased because I have always been treated so well by them but hey, that's all I can go on right? First things first, it took Lee about 7 months from the time I started looking to the time we found my truck. Not because he was slow, or lazy, or anything bad; but because he wanted to get me the best deal he could and wasn't comfortable making me pay a few thousand more when he knew the pricing trend was going to start dropping. Yes, we found many trucks that I liked, but they weren't exactly what I wanted and he knew I wasn't in a huge hurry so...he trekked on and on to find me the perfect deal; which he did, about an hour north of Denver, and we were driving home in the truck same day! This was all done for nothing; no up-front fee, no contract, nothing at all! Now, for some background. Lee Graf worked for an auto dealer in Denver that my parents had bought from for many years and always went through him. He was there many years and decided to come to JFR because it's more personal service, as well as more laid back. My parents continued to buy from Lee after he came to JFR for many reasons. He actually drove my mom's car and met her in Pueblo (as she lives in SE Colorado) to swap vehicles so she wouldn't have to drive all the way up to Denver! That, is personal service! They also charge a much lower dealer-handling fee than regular dealers. Have their own in house financing to get you financed through a myriad of lenders, as well as will help you find the cheapest and best auto insurance for your new or used vehicle purchase(which saved me almost $200 every 6 months!). If you need an auto broker, definitely try them. They'll give you a better than average deal on your trade-in and you can save the hassle of having swarming auto salesman trying to suck your blood like a mosquito! I will never buy from a dealership again after using them a couple years ago. They still keep in contact regularly just to check on you...WITHOUT pressure. SO nice! read more

I had two cars and decided that one car was a better situation for me. I put up my own ads on c*****list and c***urus and a****rader, but was getting SUPER low-balled and a lot of spam. I also quickly realized that I couldn't just up and leave work to show the cars, let alone simultaneously find my replacement vehicle. A work mate told me about the people/person she used and told me to give them a call. I said I would, but I kept thinking that I could do this on my own. How hard could this be? Six months later, I was still the proud owner of two cars and not a step closer to a replacement. In that time I researched more cars, and compared lease vs. loan options. I had more choices and suddenly was more in over my head. Finally, I had enough. I didn't have the time six months ago, and I certainly didn't have the time now, so I called/emailed the recommendation and within 3 weeks, both my cars were sold and I had my replacement. My work and family schedule was minimally impacted and I got the car I wanted, and all the paperwork was ready for me to sign when I went to the office to pick up my car. Best of all, my reasons for trading in two for the one were respected. All the finances were explained in the process and once again at the pick-up. There was no question too lame or asked again that annoying. I had done enough research, and what I didn't have solid info on, my guy made sure I had it and understood what it meant. The process was easy, always stellar and clear communication and my broker made time for me. No judgment, lots of integrity, great ability to relate and listen. Never made me feel uneasy with anything I threw out there. I can't wait to get into another car through these guys in the future. No more big box dealerships with their smwarmy greed and lack of humanity for what you may be going through where buying a car is a HUGE commitment, not just a toy you happen have an extra 20K for. read more

We love JFR! We recently purchased our 3rd car from them. Rolando & James makes the car buying experience so easy!

After a week of driving the car Tali delivered is exactly as she represented it. The price was $2k below listings I was commonly finding for that year, model & low mileage. read more

Paul Kirkpatrick really took care of me with getting an awesome car last year. Luckily, he also got me gap insurance for that car, which really helped me out when I sadly got into an accident and had to take a total loss on that car. Paul was there for me at the time of the accident and did everything he could to help out. He is a person of integrity and I would highly recommend working with him. read more

I can't say enough good things about my purchase here. I dealt with Ed Safco. I was given a very fair amount for my trade in. Unlike some places I've been before, my car keys didn't "get misplaced", they took them and they re-appeared in 10 minutes. The car I purchased was very reasonably priced. The atmosphere is very relaxing, no "running to the boss" to see if the price is good. The pricing was up front. When I purchase my next car, I'm goin back here! read more

Donna Kidd was awesome to work with! She found me the car I wanted, below average cost from what research I've done, brought the vehicle to me for test driving, and closed the loan in my home- wow!!! read more

We had a great car buying experience thanks to Tali at JFR and Associates. This was after getting the runaround at a dealership. Tali made it easy; she was patient, answered all our questions and helped us get a good interest rate. read more

I've had one of the worst car buy experience here. I was sold a car with missing bolts for rear bumper, bold rear tires and still didn't received the emissions voucher that I paid for. I went under the car to tighten the rear bumper coz I noticed that it was real loose. The rear bumper was missing two bolts and then I noticed the that both of the rear tires were bold on the inside. I couldn't tell the tires were bold until I had to crawl under the car. How can a reputable deal sell a car with missing bolts and bold tires. This is a safety issue. I will never buy a car from this dealership. read more

I want to start by thanking JFR & Associates. But my VERY SPECIAL THANKS goes to Alla Tripolsky! Today I have had the best car lease experience. Alla, thank you for your professionalism and simplicity. You are very dedicated (to get the most possible for the least possible) to your customer! I wish you to become a SUPER dealer, if they exist. Thank you again, Best wishes! read more

We highly recommend Mark Auerbach! The entire car buying process was seamless and hassle free. He helped us research options that fit for our family, worked around our schedules to test drive the cars, and delivered our new Subaru right to our door. We are so grateful for the exceptional service he provided! read more

Mark Auerbach was awesome to work with. He arranged for all cars to be side by side for me to compare and test drive. Best experience I've had buying a car! Thank you again!! read more

My husband and I bought my car here over a month ago and so far we are loving the new car. The car was in great condition and the price was fair, it was the best value and price we had found after looking for 3 weeks within a 30 miles radius of Highlands Ranch. These three gentlemen; Greg, Rolando, and his son were wonderful to work with and made the car buying experience very easy and pleasant. This place is also COVID safe, it was clean and everyone wore masks. Definitely check them out first before going anywhere else! read more

Highly recommend using somebody else. I caught them pulling a fast one by marking up (~$6k) a car that was listed at another dealership. The LIST price at the other dealership was cheaper... why would I buy it from JFR at a premium. read more

Purchased a very nice and clean 2014. Ken W. was the perfect salesman, no salesman is unfair but make no mistake my family is his client and I have no doubt we can trust every aspect of the sale and the relationship, I imagine for the time we own the Jeep and onward to are next purchase as needed. Great cars, great treatment, great relationship! Thx read more

Donna was so easy to work with and found my family the perfect car!!! She has helped so many of my connections. I recommend her if you are ever in the market! Never walk on a lot again this is SO much better. read more

I bought a car from JFR this month and had a great experience with Tali. No pressure and no nonsense. Sadly there was an issue with the breaks that I noticed within the first couple weeks of owning the car but Tali got me taken care of and had their mechanic do all the work that was needed. She really went above and beyond to make it right and even stopped by the mechanic to check in and talk to me while I was there. Great customer service and made me feel that much more comfortable with my investment. I would definitely recommend them. The 4 stars was only because I had to take a day off work to fix something that really should have been done before selling the car but I am so glad they took care of it. read more

Called to look at an s2000. The ad mentioned a hardtop that came along with the car but apparently it was stolen. I ask to look at the car at 12 on Monday. He (Ken) didn't take my number or name down but I gave him the benefit of the doubt although it should have been a red flag. So I come in on Monday at 12 and of course Ken thought I was coming in at 2. He said there was someone taking it out for an hour long test drive. So I said ok I'll call back in an hour and so I call at 1:15 and the guy is still in the test drive. I call at about 2 and he's still on a test drive. He says he'll call me when it comes in. I wait till 2:45 which is 45 minutes after he thought we were scheduled for and 2 hours 45 minutes after we were actually supposed to be scheduled at and there is no answer when I call. I start heading out of the area (I'm from Colorado Springs) at 3 and then he gives me a call about 10 mins later saying it is finally in. I still wanted to see the car since it's not easy for me to drop by so I head back. The test drive was uneventful and I come back and ask a few questions. I make an offer and he says he'll email me back on if it's good or not. Of course over a week later I have yet to get a reply and I check today and the car is no longer in inventory. I don't rate things poorly often as evidenced by my history but this was just very unprofessional and disorganized work not to mention the ad was misleading as well. I can't obviously comment on the buying process but I don't feel like I should feel like I'm doing the dealership a favor struggling to look at a car I want to buy. read more

Tali was our girl, she made the whole buying car process so painless and fast. If I knew that something like that existed, I would've bought my vehicle through them. We were coming in from Chicago, bought a 2013 Acura TL for my husband, it was a true unicorn, not a mediocre vehicle. We thought we hit the lottery with this. Vehicle was so slick looking, pictures does it no justice. Love it so much! Tali even went out of her way to picks us up from the airport so we can finish the paperwork. Such an amazing experience!!! Tali, you are the best. They even sent out complimentary bake goods with mugs, all my life I had never received such a generous and thoughtful gifts. Thank you again for an awesome experience, I will deal with them again. read more

A friend of mine recommended working with John to locate a car, so I contacted him and gave him a list of criteria for the vehicles we were looking for. He said he would look and get back to us, but we didn't hear from him for over a week. He also didn't answer our phone calls. In the end, we ended up buying a vehicle and spending a bit more at a dealership. When we finally heard back from John and told him that we had bought a car, he responded angrily with childish taunts and a sheer lack of professionalism that is simply stunning. Here's the last gem in the email thread: "No problem Joktan. Most people who contact me are too busy earning money in their professions to waste time running around to dealerships and look for vehicles on their own in order to save a few hundred dollars. You're not a candidate for my services, if you have the time to run around from dealer to dealer looking for a vehicle. Yes, you would be wasting my time that I need to spend on my other clients who need my services and pay me to save them time and money. Best Regards, John" What better way to represent your business than to insult your potential customers, right? I would never work with John and would never recommend him to anyone. read more