Jeremy was fast on time and very professional! Highly recommend this company ! This man needs a raise

Condescending and unprofessional. Insulting your customer's car because its old doesn't bode well for your business!

Wow, where have I been? Found this company from mechanics recommendation. Thank goodness! Very professional, helpful & no job too small for them. I've been back 2x since. Thank you! read more

They gave a very low price for a Toyota 2005 Highlander key duplicate and programs my remote control that I bought on eBay. They were very friendly,. Explained this very clearly and I was in and out within 15 mins. Will definitely be coming back. Desert locksmith wanted to charge me $140 for just the key!!!! I paid $67 here read more

I needed the locks re keyed on my house and called Locksmith775. They set me up with Dan Burdg of Alpine Lock, who is outstanding. I actually left my review for Locksmith775, not realizing at the time that it's apparently some kind of dispatch service, which I found out the hard way last week. If you need a professional locksmith that's honest and knows what they are doing, call Alpine Lock and ask for Dan. read more

12 am and TSA lost my keys. Danny came at 12am to the airport unlocked my truck and made me a key in 20 minutes. What outstanding service. Very professional even at 1230am. Thank you!!! read more

Alpine Lock and Key - Danny at Alpine Lock was amazing. 20 minutes and in my truck with a new key at 12am. What great service. - Keys & Locksmiths Near Me - Reno, Nevada

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Alpine lock and key helped me today big time. My keys went down a drain and couldn't be snaked out, so I called here. They came to my apt within 15 mins and in less than 5, my hero, Ty popped my locks. Also they were able to make copies with a special one just for my best friend! Oakland A's! I am so grateful for their help and would recommend them to anyone. Thank you, thank you again! read more

Great experience beginning to end. Responded within minutes online with a quote, and then phone feedback on their approach to removing broken keys in Thule roof cargo box locks. No wait at arrival. Tenacious effort over 30-40 minutes removing the stubborn keys and great attitude despite the hot sun. Molded replacements and sent me on my way for very reasonable price. Highly recommend! read more

I called these guys with hopes that they could fix my key. It's one of those new kinds with the key and remote attached. The dealership said it would cost $310 to replace. I was quoted $50 to $120 from Alpine. When I got there the gentleman asked if he could try something. I said "yes! I love a man that thinks outside the box!" It worked he embedded the chip into another type of key, (now the key and remote are separate), that will never break. The best part is it was $12 literally $12. I have told my friends and family and now I'm telling you....Alpine lock and key deserve all our business. read more

Alpine Lock and Key - My new key - Keys & Locksmiths Near Me - Reno, Nevada

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James with Alpine Lock and Key did a great job changing our locks. I was able to schedule an appointment quickly and he was punctual. I will definitely use them again in the future. read more

Thank you! A family member of mine had a copy of my housekey as well as my home address on her drivers license. Well....her purse was stolen. I didn't want to take any chances, so I decided to have the house re-keyed. Called Alpine and had 3 locks re-keyed within 24 hours. Spoke with James when I called. He said he would try to do it himself but would send another knowledgeable locksmith should he have other appointments scheduled. The next day Tyler arrived and was professional, courteous, and quick. Thanks Alpine for putting my mind at ease. Will use you again and again read more

I contacted Alpine Lock because of all these fantastic reviews on Yelp. I called in the morning and was told that the guy who handled what I needed was not in yet. My information was taken and a return call was promised. I didn't receive one. I phoned back the next day and was connected to a technician. He told me he could be there in a couple of hours. He did not show up or follow up. I can't comment on their locksmith skills since I did not observe them, but I did observe poor customer service. read more

Bought a gun safe from Cabelas and had Alpine pick it up and deliver to my home. The 2 Technicians were very professional with the unpacking and moving it through my home to were it will be mounted GREAT JOB GUYS .....thanks read more

We needed to re-key our "new" house as the keys given were not working well. They were on time and efficient. Really appreciated that at a busy time. read more

The key pad on my gun safe stopped working. I called for a quote. Alpine came back with over $300 since my safe was locked and they'd have to get into the safe before they could replace the key pad. Too bad for Alpine, I has already received a quote from Desert....I ended up going with Desert. Benny came out. Less than an hour, I had a new key pad installed for $140. If you need safe work done, call Benny at Desert. read more

These guys are awesome! I took a safe in and the combo was lost. They got into it quickly and let me get some family valuables out. Thank you so very much! read more

Needed a replacement key for my Audi A4 so I went to 2 locksmiths and the last one recommended Alpine Lock & Key. Came straight here and they cut it that day. Today, I needed a replacement key fob for the same car, and I called here first and spoke with Abby. Abby wasn't able to answer my questions right away, so she took my number and promised to call me back when she would have answers for me. She called me back twice. I've had places promise to call me back the same day, but never did. Not only did Abby call me back, she called me back twice. Recommend? Definitely! Return? Definitely! read more

I had scheduled an appointment with the Truckee location to change the locks on my new home for the day after President's Day in order to avoid overtime charges on the holiday itself. Wouldn't you know, I lost my key on President's Day and found myself locked out of my new house? I called Alpine, and they were there within 45 minutes and got me in my house within 47 minutes. Kevin (I think his name was) was very friendly and professional. He went above and beyond to help me with some minor adjustments to make my door close better. And then to top it off, he only charged me what he was going to charge for regular service because I had already scheduled service for the next day. Excellent customer service, and really good at his job. Not to spoil an otherwise great review, but the guy who answers the phone has a demeanor that is civil at best, sometimes bordering on indifferent or even unfriendly. Alpine, you might want to work on that, because it certainly did not give me a good first impression. read more

Great Service from Alpine Lock and Key. They were on time, calling first to let me know they were on the way. It was really nice to have some one that knew exactly what they were doing. The work was completed quickly and on budget. Professional, competent and friendly. read more

Excellent customer service. Great prices. Friendly staff! I needed an extra chipped key for my son's truck. There is no Mitsubishi dealer in Reno. They were recommended to me by a jeep dealership in Reno. I'm very pleased with their service! read more

Alpine Lock and Key - Needed an extra chipped key for my son's truck. They were quick and friendly and very helpful!! I highly recommend them! - Keys & Locksmiths Near Me - Reno, Nevada

Great company! I called needing my locks changed at my house and they were here in literally 20 minutes. I would recommend to anyone. Thank you for your fast service!! read more

Very professional. I was able to schedule an appointment twice, and they were helpful and friendly. I used them to change the locks on my business most recently, and the locksmith showed up five minutes early and finished 15 minutes earlier than the quoted time. Very satisfied! read more

beware of this business. they will charge you even without guarantee on key fob programming. you will need to sign a waiver and they charge you $75 bucks. go to Andy's Lock and Key instead. they guarantee your key fob works and/or key otherwise they wont charge you. plus you pay way less than they are charging. read more

Absolutely amazing service. Very quick and very helpful. If I somehow lose my keys again going straight back to this place!

Alpine Lock and Key is very professional, prompt and reliable. After having a subpar experience with a different locksmith company, I called Alpine (something I should have done in the first place). My encounters with Alpine compared to the previous company were night and day. From the time I called to set up the appointment to the completion of the house call, Alpine was an easy and friendly company to work with. They re-keyed our house and made copies of the keys all within 15 minutes. Along with their prompt service, they were also affordable. Jeromi was professional, helpful, and made for a great experience. I will continue to use and recommend Alpine Lock and Key! read more

The best! I originally went here because they had the best prices on key fobs. I will keep coming back because they are good company that stands behinds its products. When the key fob they ordered me broke a few months later, they replaced it and didn't give me a hard time about it at all. Updated: the new key fob only lasted a month. I don't know why they are so crappy. I had the original for years. I don't know that I will be back for a new one. read more

These guys are excellent. They went above and beyond with their service tech Jeromi to make sure we were taken care of. Outstanding service

Alpine lock and key did a great job - they came right on time and Mitch was very friendly and efficient!

These guys saved my ass. I got towed from Mammoth Lakes to Reno overnight and these guys had a key made for me first thing in the morning within 2 hours. Shoutout to Shawn, Brenden, Mike and Danny. You guys are the best! read more

The storage room at the business I work at was locked from the inside on a busy Saturday. After tearing the office apart we realized the key was lost, and we were locked out of all our supplies. We called Alpine Lock and Key, who have locksmith's available 24/7, and help arrived within an hour. Danny had our door open in a quick and efficient manner. Not only did he get the door open and make us several new keys, he also ensured the lock is the same as the original key so if we find it we can still use it! Prices were reasonable and competitive for other businesses in the area. 10/10 would recommend! read more

Alpine Lock and Key has been my go to source for years when it comes to my lock smith needs. Owning a specialty auto repair business in town I have found not one other lock shop who I have been able to refer all my customers to until Alpine every key works perfectly the entire crew is helpful, knowledgeable, and respectful. I have always used their in house services until today I had them do an onsite rekey of my business Larry was on time professional and fast getting me back in business in no time. Thank you Alpine for another fabulous job!! read more

We ordered a safe from Cabelas, and they informed us that they use Alpine Lock and Key for their main delivery service. I called in advance to find out how much they would charge us to deliver ( in house) this safe. Most places will deliver to your curbside , but we wanted it put inside our home. I got several quotes from other companies and this seemed to be the best deal. Patrick answered the phone on a Sunday and set up the delivery date for the very next morning. They arrived on time, got the safe in our house without scratching or damaging our wood floors. They made sure we were satisfied before leaving, and gave us a card. It was James that came with a co worker to do the install of the safe. James had a great attitude, and worked very hard. My wife was the one home when the delivery took place, and was very happy with the quick service. We would recommend Alpine lock and key to anyone in the future. Great job guys. read more

Mitch came out and was very professional and provided great customer service. I contacted them that morning and was able to be seen a few hours later to re-key a home. He showed up in the window promised and was super accommodating. Oh and cautious during Covid and took precautions which is so important. I'll definitely be using their services again! read more

Another 5 star review... I recently leased a new building and tried 3 times to have keys made for contractors at 2 different places only for them not to actually work when I got back to the location. Frustrating!! Googled locksmith in Reno and drove over to this place - in and out in less than 5 minutes, the guy who helped me was super understanding (I didn't get his name) and, most importantly, THE KEYS WORK!! I will definitely be using them again. Very, very happy customer. read more

Alpine showed up on time, very helpful & informative. He was very helpful in making suggestions as to what style/brand to use when they install new deadbolts on the house. Jacob showed up the following day, and completed the job. I definitely would call Alpine again if ever needed. read more

Hooray for the magical service offered by Alpine. We needed a key cut after we lost ours in the snow, so the idea of instant gratification or quick fix seemed far from possible, it only took a short time and partially covered by my triple A roadside service. Fast, professional services.. Thank you so very much for saving the day Alpine! read more

I called and they said they would be at my house as quickly as they could. They were here 1/2 hour later. It took a little while to get in, as my Cadillac is hard to "break" into! They finally did. Great job! Both technicians were super friendly. I highly recommend Alpine! read more

I have used other companies in the past. Recently, I started using Alpine. They are the best! Professional, on time and great value!

Had some concerns about previous keys floating around to my condo. Called Alpine around 1pm and asked for an appointment today, but they were pretty booked; however, they worked with me on the scheduling and fit me in. The person gave me a window of 1-5 pm and I didn't care as I am sitting at home all day working. Was able to get updates on phone and received a call 15 mins out from when he was going to arrive. Danny arrived around 3 pm, accessed everything, gave a quote and got to work quickly. Very nice and professional! I will use Apline again and Danny was terrific! read more

Great service, the lock guy my work uses hasn't been showing up so I decided to try a new place. I Went in the store and needed a lock keyed to a key I already had, and they charged me nothing. Way cool people and will be bringing anything I need to them now. read more