Very disappointed with my experience. The first time I came in, I specifically scheduled for a…read morecertain type of plans/services, but my appointment was scheduled incorrectly. When I tried to address the issue, the receptionist, David, spoke to me as if it was somehow my fault instead of trying to help resolve the mistake. The whole experience felt unprofessional and frustrating, especially as a first-time patient/customer. I expected better communication and customer service. I live over 30 minutes away. I told him to not to reschedule my appointment. He said bye, with a very rude smirk and laughed as I walked out. I work in healthcare. I manage eight different offices. I would never ever train my staff to treat any patient or customer this way.

I am new to Denver and needed my annual eye exam, so I tried Sumner Vision because they accept my…read moreinsurance. The entire experience was great from the front desk to the nurse and doctor! The doctor gave a thorough exam and explained her decisions with my treatment. I didn't feel that they were trying to push any services or products on me at all. I ordered contacts and was told they'd be in within a week, and they were ready within a day. Very seamless experience, I would definitely recommend!

Bad customer service. Treated horrible if you ask any questions or want less expensive options…read more They do not explain the insurance either.

This place is awful appointment was at four and the doctor couldn't see me till 4:45. The insurance…read morealso said the eye exam was covered but they have a new machine that's in the fine print they will charge you $80. Definitely Find a better place in the area.

Dr. Michael Wazny is very professional and we have been coming to him for years. They do the best…read moreeye exams and it will only take you about 20 to 25 minutes tops. It turns out he helped me figure out what was going on with my eyes back in 2009, did exams, a bit of eye correcting needed to be done. I went and got one eye LASIK back in February 2009. Here I am in June 2025. My last exam was in 2019 and my eyes are still perfect. God is good, thank you for my vision. Say hi to Dr Wazny, Patricia and Mildred. I WOULD RECOMMEND

I love this place. The doctor is very friendly and knowledgeable. He walked me through and…read moreexplained all of the images during my appointment. He went above and beyond to make sure I had the contact brand I was used to. The front desk folks are also a pleasure to work with. There was a hiccup with my insurance that they helped me work out and explained all my options for ordering contacts.

I've never reviewed a company in my life, but felt compelled to do so. All they care about is…read moremaking a profit off of you. I wanted to order contact lenses from a 3rd party instead of their overpriced contact lenses that dry my eyes out, but they blocked the order so I'd have to buy directly from them and charge me 50% more. They said it's because they weren't able to do an exam with me wearing those lenses, but I've been wearing them for 20 years and no other Dr. has had an issue with it. They might as well just come out and say, we want your money and don't care about you. Employees are nice, buy will never go to them again and I'd advise you don't go here either.

I love the practice. I have been a patient for over 5 years and my whole family goes there. Great…read morewith adults and kids!

some of the rudest eye techs I've ever met in my life. truly just horribly mean and a bad attitude…read more will never be coming back.

I've been going to Bryan Vision Associates since I moved back to Colorado in 2022. The staff is…read morealways pleasant and helpful, and the doctors are knowledgeable and happy to answer any questions. On my most recent visit, they even helped me save a significant amount of money on my contact lenses. I couldn't recommend them more highly!

Re: ICON EYE CARE Superb physicians; shockingly inadequate administrative staff…read more Prior to choosing ICON I had exams and interviewed a total of 4 cataract surgeons. I was immediately impressed with Dr Weiss. My reasons: His training, experience, demeanor, clarity of thought and his communication skills. He proved to be a superb surgeon and I'm thrilled with the results. Sadly, I came very close to cancelling this procedure based upon ICON's poor administration. For your consideration I am an attorney who ran an office that employed approximately 150 individuals. 50 were lawyers, the remainder were professional and semi professional staff. My conclusion: It appears that ICON's administrative staff in general, are poorly trained and inadequately paid. I suspect both are based upon ICON not putting sufficient resources into this aspect of their business. As a result there was a constant lack of of effective communication and a constant flow of misinformation, confusion and frustration. HOWEVER My surgical experience was excellent. Dr Weiss did a great job! Additionally, my post surgical visit with Martin Seamus and my contact with a "Scheduler" named Sara was also excellent.

Dr. Weiss performed cataract surgery on my right eye on January 13th, 2026. Unlike the previous…read moresurgery on my left eye the week before, I noticed the prep was sloppy and rushed. I could feel everything Dr. Weiss was doing to my eye. I moaned and moved around, but was told to stop moving, because the movement was shaking the microscope. It was a very painful experience. Dr. Weiss did not stop to have more anesthesia administered, but kept saying, "I am almost finished, almost finished". One of the receptionists at the surgery center told me that Dr. Weiss does 23 surgeries in one day. I suppose he was in a hurry to get to the next one. When I was being taken out of the prep area at the end of the process, I mentioned to the nurse that I was in pain, and she said, "Take Advil, you will forget about it". I believe that Dr. Weiss broke the vow he took when he became a doctor of "First, do no harm". SHAME ON HIM. I confronted Dr. Weiss on 4 other occasions concerning the pain I suffered and was told that this had never happened before. At one point, he seemed to have forgotten about the incident, saying, "What happened in the surgery?" As if to say he didn't know what I was talking about. Dr. Weiss insisted that I have my eyes refracted about 2 and 1//2 weeks after my last surgery. Eye surgeons whom I have consulted say one should wait a month for refraction. The prescription was incorrect. I went back to see Dr. Martin about redoing the refraction. Dr. Martin is the OD in the Golden office. No effort was made to redo the refraction. Instead, he made a big effort to make sure the door to the exam room was closed and to speak in hushed tones. He immediately started saying that Dr. Weiss had given me the wrong corrective lenses (IOL) and that was causing my vision problems. I was also told I had developed a second cataract. Both Dr. Weiss and Martin told me I could get different IOLs/and/or Lasik to correct my vision, adding on more medical bills. (Again, when I consulted different eye surgeons, the advice was to do neither.) Dr. Martin advised me to see Dr. Kim, a different doctor in the practice, rather than return to his colleague, Dr. Weiss. He continued to say that he didn't like the way Icon Eye Care was being run and seemed to have little confidence in Dr. Weiss or anyone else, except Dr. Kim. I asked him why he continued to work there. He said, "Because of people like you". One wonders how many people like me have surgery done by Dr. Weiss. This practice is exactly that. A practice (I think they need a lot more practice) done by people with, it would appear, no other motive than to do as many surgeries and to make as much money as possible, as quickly as possible, and to badmouth their fellow workers. Their regard for patients is minimal.

I was a patient/customer for more than two decades, starting with the office at the walk up on S…read more Broadway. I never balked at a bill or a price or an appt cost. I had one issue: ONE TIME with damage to my glasses (they had been sat on my vehicle dash and the lenses "crazed".) So I bring them in and explain the situation. This company, this manager, their response is we can't do anything for you. Did I want them 100% replaced? No. The frames were fine. I even offered to pay a percentage of the new lenses. The official company policy on this was "fuck you." They wouldn't do anything. Not a 10% discount not a 5% discount-nothing. This is how they treat someone who's been their customer for more than two decades. I'm trying to think of a time when I've had worse customer service, less loyal, customer service, or been treated so poorly as a customer who've been there for years and years and years. Not coming up with anything. This place cares about the money. That's all. And the fact that your insurance card clears. I will not only never patronize this place again, but I will make it a point to share what a thoroughly shitty experience I had with my friends, and my many coworkers.

Love this place. Everything is streamlined and easy. Dr. Howell is wonderful! She always makes me…read morelaugh! I go here yearly and will continue to do so

The team at Eyes Of The World was so incredibly helpful and kind! Everyone is clearly very…read moreexperienced and excited to be there, and they informed me that I could save a ton of money because my contacts are technically medically necessary! I cannot believe I've been paying full price out of pocket all this time, and I am so grateful for the proactive nature of the team as they have changed my life with this information! Do your eyes a favor and see them!!!!

I'm very sad to have to find a new eye doctor. Suggest you do as well, this place is over priced…read moreand doesn't care about you or your time. Unfortunately, service has declined substantially. I have been going here for a few years; when I ARRIVED at 9:30 am they let me know I was over "9 minutes late" for my 9:20 appointment (which is not what had been told to me on the phone when I made it), and that they wouldn't see me. I am a mom and had camp drop off in the morning before this, had to work at a coffee shop across the street in between and take off work to make this appointment work for me, just to be turned away for a 10 minute difference in appointment time (that their scheduler made). The girl at the desk might as well have been a robot for all she cared and kept repeating a 9 minute policy. ZERO empathy and the sweetest voice, terrible combo. The fact that they pack appointments together so closely that they can't afford customer service is atrocious. Yuck, don't make the mistake me and many other reviewers here did: GO ELSEWHERE to somewhere that CARES.