Do not rent from this place…read more 1. On 1/17/26 I reserved a tuxedo. I was told to pick it up on Wednesday 1/21/26 and that I would get a call before 2pm 2. On Wednesday I called at 3:42, I was told they were about to call me. I had an event at 5 pm at a location at across town. I was given a tuxedo to try on with a shirt that was 3XL. I have never worn anything larger than a L. I was told they could hem the shirt and be ready by 6pm. When I informed them I had to be across town at 5pm the older clerk angrily said "do you want it or not?" I politely said I would pick it up Friday afternoon. The jacket would have to also be hemmed up to match the shirt sleeves. 3. Friday afternoon I had another event that run late so at 5:46 I called them to inform them I would be 8 mins late to pick up the tuxedo. 4. The shirt was still fitting to big but i thought if i keep the jacket during the whole event on Saturday it would be ok. 5. The jacket sleeved were hemmed up about two inches from the mark the young staff member had done. The older gentleman even said it was hemmed up way above the mark. That gentleman was able to fix the jacket sleeves on the spot. 6. On 1/24/26 at 10:01 the event organizer informed all attendees the event would be cancelled due to the deteriorating weather conditions. At 11:18 I called Image Avenue Clothiers to inform them I would be returning the rental. I asked about their cancellation policy the young staff lady informed she would call me in 30 mins because they never had that happen in the past. I did not receive any calls. 7. I showed up around 1:20 with the tuxedo and rental agreement that has a cancellation fee of 50% on it. I was told by the older staff lady that I would not get any refund. Spend you money somewhere were you will be treated better.

I've been going to this place for the past six years and their quality of work has really ,really…read moregone down . I've had to take back three pairs pants because of the hem coming undone. Each time the owner has tried to charge me for their mistake.I took a 600 dollar suit to get tailored , he charged me 117 dollars to ruin my suit . When I told him I was not happy with the way the suit turned out he tried to tack on an additional charge . The owner was super rude about it . I'm sure the business will not go belly up on the count of my bad review , but if you don't want to deal with poor quality and service please stay away from this place .

Amazing service - Connie is great. What a refreshing experience after we were treated so rudely by…read moretheir competitor Rex Formal Wear around the corner. Highly recommend Royal Tuxedo! Connie has a very can-do and positive attitude and very professional and helpful to customers.

Amazing service and competitive prices. I was attended very well. I greatly recommend you rent hereread more

Folks let me warn you. I live in West Texas last year, we came in and ordered a custom made dress…read morefor my granddaughter for her sweet 17, we were treated so kindly etc. We paid alot of $ for a custom dress. So we were unable to go in person & pick up dress my dtr-in-law went in to make sure everything was functional (zippers, etc) & yes it was but when it was delivered to us. The dress was not totally custom made like promised. I kindly called today to ask if they could make it right and some guy answered was very rude & condescending, he said let me talk first and then I'll let you talk when I'm done talking. He basically talked loudly throughout the conversation & was very rude to me. He said we can't help you, the dress has left the store we don't know if it's been used (please understand the dress was just delivered to us 2 days ago & my granddaughters's sweet 17 is in July 2025) Then he hung the phone on top & there is nothing on the top as promised and Alamo Bridal knew we were from Lubbock, I was being kind on the phone call but that man was very rude to me & talked over me and didn't even care but I am assuming he was OK in taking our money & me, & didn't give me the courtesy to speak as promised. Beware and what kind of business is this to hang up on customer's??? Block you after you paid close $2k and can't work with a big concern. As my receipt clearly indicates, we paid for a custom dress with see-through top & there is nothing on the top as promised. concern. As my receipt clearly indicates, we paid for a custom dress with see-through

We went to a couple places for dresses for my daughters quinceanera and the staff was very helpful…read morebut you can only try on 3 dresses so it does limit ur chores but I understand they are trying to time limit so every appointment can be taken care of. They have many dresses to choose from. Great prices. Easy to find dresses on sale. A must visit for special occasions.

Went to try on dresses here, and the shop's set up has been my favorite of all the shops so far…read morebecause of the large mirrors, large private rooms with curtains, and the large windows in the front to see how dresses look in the natural light, which is perfect if you plan on having and outdoor wedding. Emma was very helpful during my appointment, and she pulled several dresses for me. I was the only one in the shop at the time, so it felt like a very private and low stress environment. The prices ranged from 700-a couple of thousand dollars. There was a section with off-the-rack dresses, which were more on the cheaper side, and others in which you could order your size and color. Overall, I had a great experience here, and almost bought my dress here, but decided to keep looking and found my dress elsewhere.

Hi Swan Bridal/Emma,…read more Thank you for responding. I want to add clear, factual context for anyone reading. My original gown shopping experience with Taylor was positive, and I captured that sentiment in a completely separate 5-star review. This review and reply are only about the alterations communication she provided and veil outcome, which occurred months after purchase. When buying the veil, I was directly told by Taylor that both shortening and appliqué removal at the top were possible in alterations. I made it clear that the ability to remove that top appliqué was the sole reason I moved forward with ordering that specific veil. At the alteration appointment which I attended in-person, the veil was shortened, but the appliqué was still untouched. We marked precisely where it needed to be removed so the design would properly align with my dress. I did not approve leaving it as-is. Because I live out of town, my mother later picked up the veil on my behalf. Only at that time, days before my wedding at final pick up, were we told the top appliqué removal could not be done at all, even though it had already been discussed many times. At that pickup moment, I did not threaten a bad review. I requested a full refund so I could return the veil entirely, and that request was denied by you because the veil had "already been altered." Again, those alterations were not completed based on what was discussed or marked and, as mentioned in my initial review, I had to settle for a partial discount and a veil I was unhappy with. So my review is warranted. Had I been told upfront that the change wasn't possible, OR had the appliqué been removed where we marked it, I would have: * never purchased the veil, * never requested a refund, * and happily kept and loved what I ordered. Instead, I was left with a veil that: * visibly clashed with the dress due to color contrast at the top, * was not altered as confirmed or marked, * and could not be returned when I asked, despite the incomplete work. Transparency is everything in bridal alterations-- especially for expensive, time-sensitive items with no remake or replacement window. My response is not personal to Taylor's styling work, but clarity matters for future brides reading this. Brides deserve accurate information and accountability on purchases made specifically because of alteration assurances. I stand by my review and this context.

Gabriella and the whole staff did such a great job in making wedding dress shopping a great…read moreexperience! I gave a couple of pointers in what direction I was feeling, and they nailed it right off the bat! Highly recommend if you are wedding dress shopping!

Very calm and relaxed dress shop, small so only a few dressing rooms to make it more intimate! I…read moreforget the ladies names there but they were very helpful and comforting. Found my dream dress for the perfect day!

I stopped by Julian Gold last weekend when I was visiting San Antonio after hearing about it my…read morewhole life. I'm not sure why/how I'd never visited, but my family has always spoken highly of it and now I know why. Julian Gold opened its doors in San Antonio in 1945. And all these years later - in an era when upscale department stores have all but disappeared - it's still gorgeous, fancy, and incredibly service-oriented. They carry the best, high end labels. They welcome you to the store with an offer for coffee, wine, and help. You'll spend a lot of money at Julian Gold, but it's always clear why - quality merchandise and incredible service. I found a couple of things I didn't need but I did want. And I had a great time shopping there. It's a gorgeous store, a must visit for anyone with a taste for fashion, high end labels, and good service.

My review is about my experience with a saleswoman. I needed a black tie mother-of-the-groom dress…read more I was helped by a lovely woman named Ruth. She was so wonderful in every aspect from helping me choose what I wore to helping me with the alteration process. I highly recommend you ask for her if you find yourself at Julian Gold on McCullough.

I had the most amazing experience at Celebrations Bridal! From the moment I walked in, the entire…read morestaff made me feel welcomed and celebrated. Kirsten was absolutely incredible--so patient, kind, and truly invested in helping me find the perfect dress. She listened to everything I was looking for and made the whole experience feel so special and stress-free The team created such a fun and memorable atmosphere not just for me but for my bridal party too!! I always knew this would be the perfect place for me to find my dress for my big day! They make you feel like family!! I'm so grateful for their help in making such an important moment unforgettable We will be back to get my fiancés tux and groomsmen's attire too!!! If you're a bride looking for a wonderful dress shopping experience, I can't recommend Celebrations Bridal enough!

When I tell you this place was AMAZING, it has left me speechless. As soon as you walk in you're…read moregreeted by such sweet and amazing women and they treat you as if you're their best friend. I worked with Chelsea and she was absolutely amazing. Not only did she practically read my mind and selected a lineup of dresses that fit my aesthetic but she was so attentive and throughout the whole process was such a joy. I also got to work with Sam and she was just as lovely. I would say some dresses are more on the pricier side but they're all brand new and absolutely gorgeous so how could you resist? So excited that I said YES to the dress!

Emma was fantastic and so good at her job! I felt so comfortable with her and like she completely…read moreunderstood what I was saying and looking for instantly. After I'd tried on all the dresses in my criteria, I asked her to pull one she loved that she thought I might like. It ended up being the dress I said yes to!!!! Also, this shop was stunning and had such an elevated feel. We could've tried on dresses here forever.

They have a lot of bridal gowns.. beautiful fitting rooms, and some bridesmaids dresses…read more Their gowns are unique and on the lower side of pricing. They have clearance racks so make sure you look at those. They allow 50% deposit to secure the gown, so you don't need to pay in full right away. Very nice staff. Good for brining a group with you.