Great place to get all your roofing supplies. "While they mostly deal with contractors " I came by…read moretoday to pick up a 25 pack of professional grade gutter guards $250. You cannot enter the building at this point due to the virus so you need to know the product you want . They set up a couple tables outside to take and fill your order.

I rarely leave negative reviews, but this experience deserves to be shared…read more My business partner and I visited this location intending to purchase nearly $20,000 worth of roofing materials. My partner is not fluent in English, so I explained that I would translate and that we could use ChatGPT if needed. The female employee helping us responded by saying, "You need to speak English to do your job." She then added, "I'll give you ten minutes." Instead of showing patience or professionalism, she treated us as if we were wasting her time. When we mentioned using ChatGPT to translate, she and another employee laughed at us instead of offering assistance. As a business owner myself, I would never allow my employees to treat customers this way. Their behavior not only showed a lack of professionalism and respect but also caused ABC Supply to lose a nearly $20,000 sale. We took our business elsewhere the same day. I hope management reviews the security footage and addresses this situation seriously. Respect for customers should never depend on the language they speak.

Been here multiple times to look at windows, patio doors, and decking. Always professional and…read morecourteous and good knowledge of products since they've been around for decades. Ordered Fiberon Prairie Wheat decking after seeing the sample setup here, and very happy with it. Convention location off of San Antonio in Mountain View, easy and plentiful parking.

I bought several Anderson patio doors from Bruce Bauer. The screen door on one of them was chipped…read moreand they were supposed to replace it under the warranty. This was several years ago. Since then, I've visited and emailed them at least 20 times and they either don't respond or say they're waiting for a response from Anderson. Now they've just ghosted me. I can't decide whether to continue to press them, forget the whole thing or take them to small claims court. In any case, I'd advise you to buy your windows and doors from another supplier.

Wow! What great service! I submitted a quote request and question online and got a phone call back…read morewithin 5 minutes. They were gracious and speedy when I asked for an adjustment to our quote. Their sales staff could not have been more helpful. They then helped load the lumber into our vehicle. Helpful, gracious, speedy, responsive. What more could you ask for!

We recently bought sidings from this company to repair a minor damages due to a fire in our home…read more Being distressed with our situation along with anxiousness to fix our home, we went to the Campbell location first thing Monday morning to match our siding so we can comply with our HOA standard. We brought a sample of our siding to match it and the person helping us assured us it was the same and so we purchased the 30 pieces we needed. We loaded and brought home the wood only to find it was not the same exact size. We called back to try to rectify the issue but the person we spoke with was not very helpful and told us that was the only size they had and we have to pay a restocking fee if we requested to return the materials purchased. Needless to say our hands were tied and our contractor had to spend extra time to modify the sidings.

Great quality hardwood is getting yep hard to find these days. Depending on what you are doing,…read morebeing able to find that say plank of cherry wood with a good grain can make or break a project. This is where Aura comes in. This is a working lumberyard. There is a smaller area for you to look at a huge selection of exotic and more conventional milled wood. They also have a huge selection of hardwood grained plywood etc. Friendly and knowledgeable staff that are happy to answer questions.

Thought I was the only one experiencing this, but it's true. The service here is absolutely the…read moreworst. They have an attitude like they don't need customers.

You've come to the right dealer for your new shed. Just finished the installation of our second…read moreTuff Shed on a concrete slab in the backyard. (Both are 10x12 barn style with a loft). The first is 20 years old and shows no wear and tear. A twin to the new one. Dealing through Home Depot was quick and easy selecting options and all the administrative paperwork. The order passed over to Tuff Shed in San Jose and they contacted me the same day to finalize the contract (all done electronically). Ordered on a Friday, custom painted on Tuesday, and installed Wednesday. Quality, value and workmanship are excellent. The installation crew (Luis and Willber) was fantastic. I can't be more pleased.

Tuff Shed used to be a good company, but those days are long gone. I purchased a shed from them 30…read moreyears ago and another around 15 years ago. Both of those installs were great, but my recent experience has been worse than a nightmare. I started this process 3 and a half months ago. I needed two new sheds at a new house. The salesman repeatedly delayed my order promising me various free add-ons and discounts. He continually changed his story as well as how and when i could order. I just wanted to get the order placed. I burned a couple of months with his incompetence. I finally decided to order through their call center and the salesman called me to bitch at me. I ended up talking to a couple of local managers who both provided the standard customer service BS. However, when I mentioned to one of them that I ordered two shed previously and it went smoothly, he responded with a comment about customers used to work directly with Tuff Shed and things have changed. I agree, they have definitely changed for the worse. I finally got my order placed and it was an administrative hassle. I paid extra for extended eaves on both sheds. During the install I noticed that on one shed they only extended the eaves on 3 sides not 4. I contacted them and all the responses were essentially that's the way they do it. One local person essentially agreed with me that it was not a great practice to not have an eave above the door, but that's the way the shed is designed, I should have put the door somewhere else. Tuff Shed seems to have a pattern of blaming the customer for their incompetence. I heard it over and over. I offered to pay them more to extend the eave over the door and they would not. Now I have a shed with no roof and I need to tear off the trim and build an extended roof eave myself, then I'll need to install the roof sheathing, drip cap, and shingles. Tuff Shed is providing me lengths of their trim pieces at no charge so I can build an eave and complete their work.

I recently had a door issue that a HOA property management company could not get correct for over 4…read moremonths. I did my own research and discovered this gem of a store to get it correct for me all within 7 days. The customer service was friendly and very helpful as soon as I walked in. I discussed my issue and they took it upon themselves to review the project and make the door, supply the necessary supplies and deliver it to me. Going above and beyond without blaming anyone made me confident General Hardware in Redwood City is a "Go To" place! Thank you!

I went to this store a couple years ago to get a few hinges for my kitchen cabinets and had a very…read morepleasant experience. Then last Thursday I went to get more hinges and a young man helped me and gave me hinges I thought were correct. I took them home and my husband said they were the wrong size. I went back today to explain and from the minute my interaction started with the older gentleman there he was rude. I won't support this place in the future. Now I am left to track down the correct hinges and out 32.00.

I've had a great experience working with Juan at Peninsula Building Materials. He consistently…read moreprovides excellent personal service and is always reliable when it comes to supplying materials for our jobs at United Chimney. Juan is knowledgeable, responsive, and goes the extra mile to make sure we get exactly what we need, often on short notice. It makes a big difference having someone you can count on in this line of work. Highly recommend working with him if you value good service and professionalism.

We ordered some paver stones from Peninsula Building Materials and had a pretty good experience…read more There were a few paver samples on display, but we are generally not that picky, so we went with the Connecticut Bluestone. The staff gave us a quote, we gave the square footage and stone pattern, and voila -- order placed! We did check out a few other paver retailers and they were a little more expensive. I think Peninsula Building Materials is good for practical people who are not too picky. No Karens.

Ooh my goodness, I never left a review! Homer is the best salesman. When it comes to flooring, I am…read moreall over the place. Still am. We were recommended by another company to come here and I can see why. Homer was really patient with me and spent a lot of time with my husband and I in trying to find the right flooring. On top of that, Homer answered my concerns and questions via email too. He is just wonderful! My only advice is to not ever get Mohawk tecwood, natural linen oak. It's my fault. I tried to research and I picked it. Homer tried to steer us to better quality to hold up for everyday use, but I was dead set on this. I should have listened. I will be back and listen to Homer next time. Just love this place!

Mixed experience with FMD Distributor…read more On the positive side, We worked with Homer for our flooring project and had a fantastic experience. He was courteous, knowledgeable, patient, and always willing to help. He made the entire process smooth and enjoyable. Unfortunately, our experience with Shawn on the windows and doors side was the complete opposite. He often came across as condescending, seemed distracted and in a rush, and follow-up was poor. Customer service and communication were disappointing, and we were left wondering why someone with that attitude is in a customer-facing role. Based on my experience, I would happily recommend Homer for flooring, but I cannot say the same for the windows and doors department.