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    Al's Vacuum Superstore

    4.4 (5 reviews)

    Services - Al's Vacuum Superstore

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    Ben's Appliances

    Ben's Appliances

    (15 reviews)

    Our oven broke down in the middle of July and the retailer that we bought it from recommended Fast…read moreTrack Appliances which appears to be intrinsically linked to Ben's Appliances - their phone snd messaging systems are linked and they show the same address on their websites. While the initial call and appointment setting process was reasonably smooth, things went downhill from there. Once we got the quote and approved it, it took over two weeks before they ordered the part. They indicated that the part should take 10 to 14 days to arrive. Over the ensuing 8 weeks, whenever I called to get an update ( I only succeeded in getting through to them 4 times from over 20 phone/text attempts. I was told they either didn't know what was going on, the part should arrive today/tomorrow and/or they would get back to me with an update. Nobody ever called me back or responded to phone or text messages. We eventually called another service provider and had everything complete within two weeks. Completely abysmal customer service. I would recommend that you stay away from this company.

    The response by the owner to my negative rating amplifies the lack of corporate responsibility I…read morehave experienced. Nobody gets up in the morning to write a negative report about anybody. Nobody has even time for that. Besides, I'm not the only one. It would have been more convincing to apologize to a disappointed customer and offer a venue to improve upon the experience. Many negative reviews can be changed into a positive one by smart business owners. Again, this opportunity was not even attempted here. Which serves to solidify my initial observation and impression.

    Harmonious Appliances Servicing - Dryer, Stove, Range, Washer, Dishwasher, Fridge, Gas Stove, Appliance Repair Burnaby & Vancouver

    Harmonious Appliances Servicing

    (28 reviews)

    Hands down one of the best appliance repair experiences ever! My LG washing machine has become…read morequite noisy so, given the other Yelp reviews, I called Harmonious Appliances because the machine was well past it's warranty period for an LG service call. During my interactions with Saeid, I shared videos of my washing machine acting up, and he was able to help me trouble shoot what was going on without even setting foot in front of the machine. When I asked him what I owed him for his time - because we spent over 2 hours back and forth on text with him reviewing videos, and making suggestions to try with my washing machine - he indicated that he was happy just to help out. Wow! There are not many businesses in this city who are simply ok to "help out" without compensation of some sort! Alas, while my washing machine will eventually "die a noisy death" (the concensus I've come to after the trouble shooting with Saeid), I will definitely keep his contact information for future appliance repair needs, and "pay forward" the generosity he has shown to me, today.

    I discovered a puddle of water under and around my washing machine. I live in a condo so I needed…read moresomeone to find the leak and hoped it had not affected my neighbours below. Harmonious Appliance Repair was close by so gave them a call. Instead of an expensive service call, I got great advice on a do-it-myself diagnostic. As suspected it was debris around the door seal. I offered to pay for his time and advice. He thanked me and asked me to post a review instead. I am going to put my next broken appliance in his hands.

    Al's Vacuum Superstore - homeappliancerepair - Updated August 2026

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