Select Comfort is a reliable, professional, and quality driven company. Their crew has provided…read moreseasonal service for my home over the past few years, and I have always been completely satisfied. They just installed a new AC unit, and I was so very happy with the results. Dylan and Chewy were here all day, encountered a couple of unexpected hurdles, and worked through each one while informing me every step of the way - so important as a homeowner. They offered solutions and were willing to work with my preferences. I so appreciate good quality service and knowledgeable, experienced, and pleasant technicians. I refer them to anyone looking for a 'good' group to work with. Thanks again Select Comfort!

We used this company to replace our HVAC system this summer. The installation of the new dual fuel…read moresystem seemed to go well but when we got the final invoice we noticed that a different and smaller furnace was installed than the one on the bid. When we asked about this we were told that the one that was bid was too big for the space and that the smaller furnace would suffice for our home. This was done without any mention of the replacement to us and it appeared to be done so that the installers would not have to spend a little more time changing the ductwork. We hired an independent party to assess the size furnace needed for our home and he said that the one they installed was too small and would struggle to beat the home on really cold days. After we insisted that they make it right, they removed the small furnace and replaced it with the one in the bid. All seemed well until the weather got colder and we noticed that the system was not transitioning from the heat pump to the furnace. Long story short, they had not installed a heat sensor that is critical to the proper functioning of the system. They have corrected the problem and the system is now working well. So, this company has made good on what we had agreed to o. the bid but it took co side table effort on our part to get this to happen,

My AC decided to die on me last week and these guys were amazing!…read more First of all I live in a gated community of townhomes and my unit is in the middle so access is not an easy task. Upon arrival these guys were friendly and very informative. They assessed the situation and let me know the fan in the unit had been completely destroyed by something getting into it. Both of my outdoor AC unit and the indoor funace/ac were 20 yrs old and not functioning well to begin with, then it started making a rattling sound and was super loud then it just stopped completely, which is the reason I called. Chase was very helpful showing me my different options and explaining the difference between them all, he offered the option of financing and helped me through the payment process and explained clearly when I asked about thier cancelation policy which was as simple as if you cancel then u are refunded your deposite in full no questions asked. The delivery of the unit was complicated as I am the middle unit in my complex so They brought in a crane and Regie helped the incredible operator direct it onto my back deck with no damage to my gutters and precision of placement, he put the new unit in place and had the old unit removed again by crane which is quite a task but such an amazing option to have especially in my situation. He also removed my old furnace/ac in the basement and brought all new equipment down for the following morning. He was a one man show on this job aside from the crane operator, I'm assuming because of the 4th of July the day before, and he crushed it!! The next day Todd and his partner showed up early and orked diligently and effectively! They we're able to come up with solutions with the thermostat and wiring that saved me some dry wall repair, which I greatly appreciate!! Overall my experience was very positive and I would highly recommend this company to anyone looking for an honest, reliable, and trustworthy team of employees and buisness!

Please disregard my previous 9 year old 5 star review…read more Something has changed with this company, IMHO, and not for the better. Several weeks ago I made an appointment for a general routine furnace and a/c inspection and service. They booked me for 6/18...I asked for an early morning appointment and was advised that the closest they could come would be an 0800 to 1100 window. Had not heard anything from them until 6/18 when I called them at 0900 to see if I was scheduled...they confirmed. At 0955 they texted me to advise the tech was running late but would be there shortly. I texted back and asked how many calls the tech had made that morning. I received no response. No one ever showed up. At 1100 I called to reschedule as I couldn't wait around any longer for them. They suggested that I not reschedule as they were several weeks out and couldn't get to me until il mid-August. I couldn't believe that...a long time customer who purchased a full system from them 9 years ago...who has had them service my system every year for both heating and cooling...and this is how they think they should solve a problem that they created. They have absolutely zero problem wasting customer time, and make absolutely no effort in trying to remedy a situation in favor of the customer. I told them that I was taking my business elsewhere. Maybe there has been a change in ownership and/or management, but whatever it is, I'm staying away from them...far away.

This is a wonderful, professional, and proper company…read more Little back story. As part of a Home Warranty call, a different company came in, barely spoke, provided no facts, left, and I got a notice that the evap coil was so dirty it needed to be replaced... $3,000 please I asked for a second opinion because something wasn't adding up. In comes Utah Heating and Cooling, and their epic technician Orson (hope I don't embarrass him). This gentleman worked his tail off in 95 degree heat to diagnose it properly. He provided clear explanations, and had charts and data to validate. Behind that he was extremely professional, and patient. I don't know if this is possible, but if you happen to need a service called managed through AHS, do yourself a favor and convince them to send Utah Heating and Cooling. I hope you get Orson, but I am sure that they are all great.

My home warranty company sent Utah Heating and Cooling to fix my AC when it quit working. The…read moretechnician, Will, upsold me a "lifetime" capacitor and claimed my home warranty only covered 1/2 the cost. He charged me $377.12. The next day, I looked up the capacitor out of curiosity. It's an AmRad Turbo 200, a universal capacitor that can be adapted to multiple configurations and is available for under $100 from several places online, including Amazon. I was shocked and double-checked multiple times to ensure I was comparing the same part. I understand markup, but almost 4X for my "half" is excessive. I can buy the AmRad fixed-size capacitor for my specific AC unit on Amazon for $35. When I called Utah Heating and Cooling to express my dissatisfaction, they offered to come back and replace the capacitor with a less expensive one covered by my home warranty. Will came back the next day and replaced it, but left the capacitors still in their boxes, stuffed in place and hanging by the wires. I've now escalated to my home warranty company. After speaking with them, a recall is being submitted, and Utah Heating and Cooling will send a "senior" tech out to do a professional job. I'm very disappointed with Utah Heating and Cooling and would not recommend them to anyone.

Wonderful service, honored commitment, very pleased with install and post performance. Price was…read more1000s less than other quotes. Would definitely recommend.

Had a very old, out of code, non-working fireplace. I went to several places got several quotes and…read moreoutlandish responses to what would need to be done for my renovation. After months of searching I stumbled on Bills Comfort Systems. They actually offered the best prices, best work, no BS, across the board clear quote. I picked what I wanted most and have never looked back. I can't explain how much I love my new fireplace! It's smart settings to automatically kick on when the house drops to a certain temp is so cool. It flows heat through the house even though it's not the main heating system. It really has changed my utility bills. (Pun intended). Trust me when I say this process was quick, done well and I'm extremely pleased with the outcome. I did this over a year ago so I could give an honest review and say how it's working after two winters and it's working perfectly.

I was in need of a new heating and air-conditioning system and unfortunately living downtown. It's…read morevery difficult to get a fair pricing on any type of professional trade type work specially HVAC Fortunately, I have done some research and found comfort level heating and air-conditioning company with a MIN as the head guy who is fabulous and gets the job done and I professional manner and again I'm talking about downtown very difficult to get good help I give him five stars Ted Bronowicki

My second wonderful experience with this company. First was a great deal on a new heater…read moreinstallation in 1996. Next in 2019 when my new homes heater failed. I was out of town and my son got two bids, both contractors said it needed replacing. I called Comfort Level and they said it needed a cleaning and a sensor, and has decent life left. No cracks were found. It's now running more efficiently. Saved us thousands. So refreshing in a world where contractors cut corners or out right lie.

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The company was great to work with from the dispatch down to the service tech and installer…read more They're completely fair and competitively priced. I would recommend them.

I contacted this firm about an issue with a fireplace. Very helpful and friendly. Will definitely…read morecall them for HVAC or fireplace work n the future.

I needed my water heater replaced. The technician was great. Gave me a bid and explained to me…read morewhat would be included. Said he could do the job while he was there. Finished the job quickly and I have hot water again. I recommend them.

I had 4 bids from multiple service providers. I really liked the bid the honesty and the promptness…read moreof salt city plumbing. I felt like the technician was fair, honest and knowledgeable and was really happy with the results of service.