Great service! Very helpful and reasonably priced. I had several RV propane tanks re-certified and…read moreone that needed a new valve. When I went to pick up the tank with the valve replacement I asks about the bbq spices they had on display. Next time I need new spices I'll be going back to pick a few up from them. If you haven't stopped in to check this hole in the wall place out you should. They have outdoor/patio fireplaces as well if you're looking for something along those lines. Moving forward I'll have all my propane tanks refilled here.

I cannot believe how amazing this store is!! Me and my wife Becky come down every Friday! There is…read morealways a warm glow to the place and everyone who works there always goes above and beyond to help us!

Can you say hoodwink? I was told for a $150.charge for…read moremaintenance that everything was fine. Degrees Above had to come back since my fireplace kept shutting off in 30min. Without mentioning a price he recommended a new control board MIGHT be necessary but he had moved things around to prevent further damage.He even volunteered to return with a piece of metal to protect the original control board if the problem persisted. Slick is too nice of a word to describe a company that must UPSELL deceitfully in order to survive. Beware! We were forced to pay an additional 130 dollars for the ripoff.

Great service! We had two older gas fireplaces that were barely functioning. He came in and fixed…read moreboth of them in less than an hour (even though my puppy wouldn't leave him alone) and now they're blazing, clean, bright, and putting off way more heat. He even made sure to lay blankets down and vacuum up before he left--he left it cleaner than when he got here. Couldn't be happier.

Our experience at Hearth and Home was very poor. There was little to no project management…read more Contractors were not aligned, not scheduled properly -- nobody was working to get our fireplace install done. Office care and follow-up was insufficient; no-one showed follow-up or leadership. I had to manage it all. And there was a lot of basic incompetence: the wrong fireplace being ordered and installed; the facade covering not being scheduled, then turning up in the wrong size. And so on. I have a busy working life, like we all do, and frequently I had to cancel work plans with little or no notice, to be at home to let contractors in, who then didn't or couldn't do their jobs. And when I reached out to the Hearth and Home office, fingers were pointed, but the job wasn't resolved. I'm left looking at a big invoice that I don't think this company has earned. They have made my life stressful, I'm really aggravated by the experience. Two months after I walked into the Sugar House office, the job still isn't done. In sum: I can't think of a more earned one-star feedback than the useless team at Hearth and Home. If you read this review, go somewhere else, please.

CJ installed our fireplace perfectly; it looks beautiful and works like a dream. Gary at the…read moreshowroom on 21st helped me pick out an insert model that was both aesthetically pleasing and within my budget. Both guys were super-pleasant to work with, and we had a great experience all around, from the initial purchase through to the actual installation, from start to finish. I highly recommend CJ, Gary, and the folks at Hearth and Home!

Of all the contractors I've worked with Matt, is by far the best. He's knowledgeable about all…read moreaspects of contracting from electrical to plumbing to design and more. He doesn't try to upsell you, rather he finds and offers creative solutions that others might not think of that results in a better end product for less than expected. His craftsmanship is solid and has held up over time. Anytime I need work he will be the first person I go to. I have had him back multiple times to work on many different projects and he has never let me down. I highly recommend him

Matt recently did a complete bathroom remodel for us. He was both knowledgeable and professional…read more Matt enclosed the work area in plastic sheet, and vented the dust out the window with a filtered vacuum. He cleaned the area after each days work. He was patient, and addressed all our concerns and questions promptly. The tile work was perfect, the vanity cabinet he designed was well made, and customized to our needs, and all the surface work from the floor up was excellent. Matt showed a good understanding of the plumbing and electrical, as well as all the codes and specifications needed. We couldn't be happier with the final result.

I called multiple companies to service my gas fireplace and kept getting turned down or no…read morecallbacks. Ignite was different -- they actually called me back the same day. Even though my specific fireplace model isn't one they normally service, the owner Jeremy took the time to personally help me troubleshoot and get it working again. What really stood out was his integrity. Since he didn't come out to my home, he refused to charge me anything. You rarely experien that level of honesty and customer care from a service company. I highly recommend Ignite to anyone needing fireplace repair or maintenance. Jeremy and his team are true professionals who genuinely care about helping customers.

I chose these guys as they seemed to have the most reviews, having said that none of the local…read morecompanies had stellar reviews. I thought the price of the service call was on the expensive side though they fixed what I couldn't and the fireplace works well now.

Amazing selection of stone colors, sizes and types. Very thoughtful and engaging support from Nick…read moreat the sales desk and a younger Nick out in the lot helping select and load stones.

Staff had no idea that in previous years I bought stone from them by the truckload. This last time…read moreI came in for a mini pond project. Literally like 7 Or so stones a some slate, some for stacking. People there couldn't have been friendlier. A manager helped me (owner?) and gave me a great deal, even had time for a quick chat and all. I really like the place, the people and their koi!

skip absolutely blew us away! We brought him in to give us a quote on a new fireplace because of…read moreprevious HVAC company had told us we needed a new insert. Skip told us we had some relatively minor repairs to do and wouldn't charge us a penny. He could've made a sell but instead he made a lifetime advocate for this amazing company.

Does not return calls for repairs. I have called multiple times for a broken blower and get routed…read moreto voicemail with no response. Terrible service.