Alterations To Go

(35 reviews)

I did a double back run or whatever you call it lol ! I am went Saturday morning like 8-9 in and…read moreout clean available washers and dryers no problem! Sunday had to run it back for towels and bedding OMG! Whoa Baby! I went around evening time 6-8 it was a mess had to wait for washers and dryers there was a line to get the next one it was messy stuff on the floor etc . I need to make sure I'm up early from now on! Overall my goto spot!

My son was looking for a laundromat close to home since our washing machine broke down on us. I…read moresearched on Yelp and found this women owned business. It's located in a plaza. Pros: Parking if you can find one in front Working machines Cashless (have to use a card) Cameras on site and can speak to someone on Ring if you needed assistance Lots of different size machines Cons: Cashless( have to use a card and there's a $2.00 fee to issue a card). The laundry carts do not go outside to your car. You have to carry your laundry out, (which I understand). Overall, we would come again.

Express Fluff N Fold

4.8

(10 reviews)

We have been using this service the last two weeks and what a game changer. We had been looking for…read moresomeone to help us with laundry for a very long time. When we searched for laundry services in our area, express fluff n fold had the highest ratings and we decided to give it a try. The clothes were picked up promplty. The delivery happened the next day. The clothes were well folded. The charge is nominal and the owner is very sweet. I recommend Lupe and her team for anyone who needs help with wash and fold.

They come to your door, pick up dirty clothes, and bring back freshly laundered and folded clothes…read morefor a reasonable price. What's not to love? If you don't have in unit laundry and can afford their services, it's life changing. Lupe is always super prompt to text back, and if the pickup/drop off is running late, she gives an updated ETA as soon as she knows it.

Super Cleaners

4.7

(7 reviews)

Clean, well-functioning machines. Ample parking. Change machine works fine. Time to re-stock some…read moredetergent; otherwise a-ok.

They are nothing short of amazing. Kind friend I and take customer service to an next level. They…read moreare an amazing place to have your clothing, dry clean I will be going there and suggested you do the same

EZFolds

5.0

(3 reviews)

Our washing machine is broken so we had 60 pounds of laundry that needed to be done while we are…read morewaiting for repairs. Sam & the EZFolds team were super responsive, picked up our laundry, washed, dried, and folded it perfectly before delivering it back to us less than 24H after my initial request!! Could not have asked for better service & for an unbeatable price. Very trust worthy, would recommend 100%!

Loved them!! So convinient with their doorstep pick and then drop off service. Thank you so much…read morefor making a busy mom of 2 life easier. Glad have a gold package with you for monthly service. Highly recommend EZ folds. See you next week!!

Bright'N Clean Laundromat

4.3

(71 reviews)

I got there right as Susan was preparing to leave and she stuck around to give quarters for the…read moremachine, instructed me in their use, chatted a bit and made me feel welcome. She even complimented me on my t-shirt!

If you want a positive laundromat experience, come to this place! Our washer broke down and parts…read morewon't be available for another week so needed to look for a laundromat place. Found Bright'N Clean on Yelp and Google with good reviews so decided to come here. Even then, I was anxious because my previous laundromat experiences have been bad. But as soon as I walked in, my anxiety melted away when I got greeted by Susan, owner, and I saw the place really clean. Susan gave me a quick intro and directions of the washers and dryers and I was loading my laundry within 5 minutes. She has quarters and you can Venmo or Zelle her back which was super convenient. I love how she keeps the place and all the W/D very clean. And my experience was better because Susan was very helpful and friendly. A clean and efficient laundromat with top notch customer service is a good find! Will definitely come back here again not just when our W/D breaks but also to wash larger items like blankets or duvet.

Lee Laundromat

3.2

(80 reviews)

PRICE INCREASES: Dryer (regular): $0.65 for 10 mins…read more Cissel dryer (large): $2.50 for 20 mins. Single-load Washer: $3.50 Double-load: $4.50 Triple-load: $ 6.00 Maxi-load (4x): $ 7.00 Mega-load (6x): $9.50 Magnum-load (8x): $11.75 They still use a card-based payment system for the washers and dryers. New card is $1 and is reloadable. Reloading with $20 gets a bonus of $2 added to the card balance. Card is usable at this location only (there are other locations in the East Bay. COMMENTS: Paper towels are no longer available at the sink (bring your own). On-site ATM charges $1.50 to withdraw cash and is sometimes out of order. Nearest ATM is Chase Bank, NW corner of Fremont Blvd. & Mowry Ave. Restroom (all-gender) is also sometimes out of order. Nearest public restroom is likely McDonalds, near Chase Bank. Lee Laundromat is still one of the best laundromats in Fremont. It's showing its age and equipment breakdowns seem to be increasing.

Very clean, organized and helpful staff. Easy to find and great parking. I drove across down to try…read morethis place and it was worth the drive.

Green Leaf Cleaners

3.8

(99 reviews)

I am writing this review in response to the owner's way of handling our issue. My wife and I…read morebrought in our comforter to get it dry cleaned. As first-time customers, we decided to trust Green Leaf Cleaners because the owner was very confident and experienced in his work. We disclosed that the comforter required delicate care, as it was made with silk, to which he stated he handles delicate materials all the time. To our surprise, after we had picked up the item and brought it home, we inspected three holes about one inch long on certain areas of the cover where there were "flowers" stitched on, as well as several smaller sized holes. I understand that as a business owner, you must protect yourself by not admitting fault when we brought to your attention that your machines may have caused damage to our item. We could have demanded the current market value of the comforter as compensation, which is $500, but chose not to. Instead of taking accountability, you denied our allegations and instead offered to repair the holes as a "courtesy" because we showed up as first-time customers, as if you were doing us a favor. With our intention of showing you the damage, not only the big holes but also the smaller-sized ones, you portrayed a negative attitude by chuckling and shaking your head when we were pointing out the small holes. With that behavior, we believed that we couldn't entrust you to repair our comforter anymore. We appreciate that in the end you agreed to give us a partial refund of $50. However, you first said that (1) you didn't have cash and (2) you needed to contact the credit card company to issue the refund, as you didn't know how to, therefore asking us to return in a day or two. We asked for it in writing for reassurance. I suppose you didn't like the idea because you ended up handing us $50 in cash. I have respect for what you do as a small business owner, working tirelessly on so many items every day. It's not easy work, and I can tell you take pride in what you do. However, I suggest that you work on your integrity and take personal responsibility, having money-back guaranteed policies for your business, and most importantly evaluating your empathy and customer service. To customers out there: take pictures of your item before you bring it to this business, and be prepared that they will only partially compensate if your item incurs damages.

Last year, I brought my Burberry hoodie to Green Live Cleaners. When I went to pick it up, they…read morecouldn't find it and kept delaying for more than three weeks. When it finally came to discussing compensation, the owner said they would only pay $100-200. This is outrageous, considering the hoodie cost me over $900. Instead of taking responsibility, the owner even threatened to call the police on me, saying I was "disturbing" their business, when all I wanted was a fair solution. Since they refused to resolve it, I filed a Small Claims Court case. Nearly a year later, the judge ruled in my favor and awarded me the compensation I deserved. This whole experience was extremely stressful and unprofessional. If you ever face a similar situation, don't be afraid to stand up for yourself--take it to Small Claims Court and let the law protect your rights. Avoid this place at all costs.

Sparklizing Cleaners

4.0

(41 reviews)

Very friendly staff. When I called to ask about like their services the person answering the call…read morewas more than happy to explain everything in detail I was particularly interested their chemical free option. Reasonably priced place for the service provided. Will be going back again.

Super easy to get my pants hemmed here. The owner was nice and helpful. You have a mini little area…read moreto try on the pants to get hemmed or you can bring pants with the length you want as comparison. It took a little less than a week to get 2 pants back. Guess I found my new go to for hemming.

Complete Dry Cleaners

4.6

(203 reviews)

Complete Cleaners is a great dry cleaner. The staff are super friendly, professional, and always…read moremake you feel welcome. My clothes always come back spotless, perfectly pressed, and never with that harsh chemical smell. Turnaround is quick, prices are fair, and they've even helped me out with last-minute requests more than once. It's rare to find a business this reliable and consistent -- definitely recommend!

Very pricey... just one young teenager blazer cost $16.50. If not new customer, would not have…read morediscount (one time only). Can't expect the other garments cost!! They would be expensive. This cleaner has same day service, drop-off before 9am and pick up after 3pm. Front staff was friendly though. Will update after pick up! Add'l comment: quick service, got a text saying ready to pick up before noon. Thats the reason I gave 1 more star. The garment looked clean. (It was not dirty though, just wanted to dry clean after a few times wearing.) Just too expensive to dry clean one blazer! Can't imagine how much to clean other garments.

4busy Cleaners

4.0

(53 reviews)

They were able to hem my dress for me quickly. If you are looking for basically alterations and it…read moreis close by I would recommend it. They do send the stuff out to be altered by a local woman, which is fine by me, but I know some people prefer it to be done on site. They also have dry cleaning, which I did not use so can't speak to. But again if looking for basically alterations. It's a good spot.

I just found out that the $15 I paid for a white pants to be altered shorter was not done. I only…read moresaw it today because I wanted to wear it. The problem is too much turn over of employees. The right hand doesn't know what the left hand is doing. Nobody is accountable for the error. My advise is make sure to get the name of the person who handled your clothes and let them sign in your records that they understood what the clothes are for- whether for alteration or you've instructed them to make sure that the pleats should be kept and not be ironed flat to remove the pleats. My experience there was a nightmare. They said they didn't charge me for the error they did but nothing was reversed in my credit card. The total of $88 for Dry cleaning is expensive and you've paid them to ruin your clothes and I paid for alteration and nothing was done. The length of the pants was the same length when I brought it to them. The people there are irresponsible and careless. They think it's just a matter of getting the clothes and charging the customers.

Maselli Bros. Shoe & Luggage Repair

(221 reviews)

I gotta say that Maselli's is one of the few "old school" businesses that has a well-earned…read morereputation. They've taken car of my shoes over the years and I brought a challenge with a pair of beloved Bragano loafers that you can't buy anymore. Matt is a pro and a genius in how he was able to bring these back to life. In his words, I brought him a train wreck...and he fixed it! Matt, you are the man!

My dad gifted me this work bag when I graduated college in 2000; he passed away unexpectedly four…read moredays later. I do not use the bag and have been moving it from house to house over the years for sentimental reasons. Instead of finally disposing it, I had a bookmark made from it, thanks to Masselli's and Ron. Now I have this lovely bookmark that I will totally use.

Mimo Alterations & Cleaners

(124 reviews)

I came in looking to get a bridesmaids dress altered. I got changed in the back, stood on a…read moreplatform in their shop and was able to get measured quickly. They have a pair of 3-4 inch heels to give you an idea of how much you need removed, but you should bring your own shoes if you have them ready. Needed about 3 inches off the bottom since it was too long and costed $50. A little higher than what I expected but the results are great, very clean stitching, can barely tell it was altered in the first place. It was ready in a couple of weeks. Thank you!

I've never done dry cleaning before so to do this in a city where I just moved to and not my…read morehometown. I didn't know where to look. (Also you do not need to bring the hangers with them, they end up giving you some sturdy ones at pick up) After a bunch of research this was the closest I could find that I felt was right and sometimes you gotta trust your gut. I took my suit and blazer in for a clean on a Tuesday and was quoted to come back on Friday. Luckily I didn't need it right away but that should give y'all an idea of how long it could take. The kind man helped me and made it seamless and easy. Picked up my stuff Friday afternoon and it was a lady this time who was soft spoken and also helped me with my questions such as alternations as I need to do that at a later time. Overall I'd come back again and hopefully get my suit altered too to see how their quality is

Lydia Lee

4.9

(147 reviews)

Reasonable price and excellent work! Her Spanish is also so good!…read more Do NOT go last minute, that is just plain inconsiderate on your end. She is very busy since she works alone. I got the bottom of my wedding guest dress shortened and Lydia made it look like it was never cut or re-sewn! She used thread that matched my dress color perfectly and steamed the wrinkles out of my dress (I should have steamed the shawl, but that's my fault ). Now I need to get married before she retires haha! A true Bay Area gem!

I used Yelp's Project feature to assist in finding a local tailor to help fix a rip in my dupatta…read morescarf. Lydia quoted me $20 for the service and said she could try a certain stitch to fix it as best she could which included hand sewing. She cautioned that it would not be invisible but she'd do the best she could. I appreciated Lydia's reasonable quote and her honesty. She was also local, which made pick up and drop off easier. Price wise, I found Lydia very reasonable. While a couple of places quoted $15, they were located in San Jose which would have been a further pick up and drop off for me. Lydia finished the job less than 24 hours after I originally dropped off the piece. I thought it might take a few days, so this was a pleasant surprise. I think she did a great job. Overall, I had a good experience. Excellent communication, reasonable price, and honesty / managed expectations on the fix. Thank you!

A Better Cleaner

4.9

(13 reviews)

After the dry cleaner we had been using for years closed, I decided to give this place a try, and…read moreI'm so glad I did. The gentleman at the front was incredibly pleasant, friendly, and welcoming. I needed several items dry cleaned for graduation events, and everything was returned in perfect condition-clean, pressed, and ready to wear. As an added bonus, they offer a 10% discount when you pay in cash. While this location is a bit farther from where | live, the excellent customer service and quality of work make it well worth the drive. I'II definitely be returning for my future dry cleaning needs. Highly recommend!

Quick and affordable cleaning for suits and blazers. Will be making this my go-to place for dry…read morecleaning

Super Wash N Dry

3.8

(26 reviews)

Mold in the washers where you put the soap. If there is mold somewhere where you can easily see and…read moreclean imagine where you can't see

I like this place- of course there are days where it's jam packed, but there are enough machines…read morethat Ive never had to wait for one. It's rare for machines to be broken or malfunction. There's parking in the back so that bringing in your laundry is much less of a hassle since you can directly come through the back door into the laundromat. Many machines accept card payment so you don't have to worry about obtaining quarters; that being said they also have a quarter machine that never seems to break down. Finally there are a variety of sizes for the machines; the largest ones tend to go quickly but even the smaller ones hold a decent amount and do the job.

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Grant G.

0

2

0

11 years ago

Alterations TO GO is what this place needs to do. I'm sure I'm not the only person whom lost the ticket(prepaid) they could not locate it. 149.00 pants. To add hemmed two pair of pants / still longs when I stated rather have shorter than long. This is unacceptable to the point of calling he Misses Sew n sew Good luck if one should trust anything of importance to these clowns. Perhaps I should have kept care of my ticket but years of going to cleaners never ad issue. This pissing me off so If they do not call soon Karma is a bitch I grant you that Grant ( pun intended) read more

Eric A.

Elite 26

265

159

280

3 years ago

I had a fantastic experience at Alterations to Go! Needed my classic pants shortened, and for just $25, they were ready in a few hours. The process was easy, the price was reasonable, and the quality of the alterations exceeded my expectations. Highly recommend! read more

Margot B.

0

5

1

10 years ago

I had a dress altered here - it was too large and needed to be taken in at the sides. The staff did a great job with the alterations, and the dress fit perfectly afterwards. The job was done within a week and at a reasonable price. read more

San M.

0

17

0

9 years ago

Did a bad job in initial measurements, then demanded additional $15 to correct their own mistake and in the process very very rude.....the latter was the most unacceptable read more

James Dan Y.

0

54

0

3 months ago

For those of you that gave good ratings to this shop, you got lucky. Alterations To Go or ( Alter Ego), gave me a bad experiences in the past. Not ever coming back again! read more

Clara A.

0

3

0

7 years ago

I'm short so I always need my dresses altered and I will never go any place else. They do great work for a good price in a timely manner.

Jessica O.

39

6

0

11 years ago

I bought a wedding dress that was a size (10?) and I'm a size (2 or 4) and she was able to take it all in! Magic!!

Anais C.

2

21

5

9 years ago

I have came to them for multiple alterations and they always do a great job. My go to place.

Alterations To Go - sewingalterations - Updated August 2026

People who viewed Alterations To Go also viewed

Mimo Alterations & Cleaners

(124 reviews)

I came in looking to get a bridesmaids dress altered. I got changed in the back, stood on a…read moreplatform in their shop and was able to get measured quickly. They have a pair of 3-4 inch heels to give you an idea of how much you need removed, but you should bring your own shoes if you have them ready. Needed about 3 inches off the bottom since it was too long and costed $50. A little higher than what I expected but the results are great, very clean stitching, can barely tell it was altered in the first place. It was ready in a couple of weeks. Thank you!

I've never done dry cleaning before so to do this in a city where I just moved to and not my…read morehometown. I didn't know where to look. (Also you do not need to bring the hangers with them, they end up giving you some sturdy ones at pick up) After a bunch of research this was the closest I could find that I felt was right and sometimes you gotta trust your gut. I took my suit and blazer in for a clean on a Tuesday and was quoted to come back on Friday. Luckily I didn't need it right away but that should give y'all an idea of how long it could take. The kind man helped me and made it seamless and easy. Picked up my stuff Friday afternoon and it was a lady this time who was soft spoken and also helped me with my questions such as alternations as I need to do that at a later time. Overall I'd come back again and hopefully get my suit altered too to see how their quality is

Peter's Tailor Shop

(38 reviews)

The lady used to be more customer friendly. But lately when I've taken my clothes to be altered,…read moreshe shrugs her shoulders when I ask her a question as to what she thinks of I should take it in more. I would think she's the professional and I've noticed that more recently she will say she doesn't know in a tone that she doesn't even care and told me to tell her what I want and she will do it. Her service has become pretty rude. I am looking for another tailor shop.

I got to the place around 5:30 pm. The door was locked, however the OPEN sign was still on the door…read moreand the closing hour is at 6pm. Someone was in the shop looked at me a handful of times when she heard me knocking but did not bother to get up.

Complete Dry Cleaners

4.6

(203 reviews)

Complete Cleaners is a great dry cleaner. The staff are super friendly, professional, and always…read moremake you feel welcome. My clothes always come back spotless, perfectly pressed, and never with that harsh chemical smell. Turnaround is quick, prices are fair, and they've even helped me out with last-minute requests more than once. It's rare to find a business this reliable and consistent -- definitely recommend!

Very pricey... just one young teenager blazer cost $16.50. If not new customer, would not have…read morediscount (one time only). Can't expect the other garments cost!! They would be expensive. This cleaner has same day service, drop-off before 9am and pick up after 3pm. Front staff was friendly though. Will update after pick up! Add'l comment: quick service, got a text saying ready to pick up before noon. Thats the reason I gave 1 more star. The garment looked clean. (It was not dirty though, just wanted to dry clean after a few times wearing.) Just too expensive to dry clean one blazer! Can't imagine how much to clean other garments.

4busy Cleaners

4.0

(53 reviews)

They were able to hem my dress for me quickly. If you are looking for basically alterations and it…read moreis close by I would recommend it. They do send the stuff out to be altered by a local woman, which is fine by me, but I know some people prefer it to be done on site. They also have dry cleaning, which I did not use so can't speak to. But again if looking for basically alterations. It's a good spot.

I just found out that the $15 I paid for a white pants to be altered shorter was not done. I only…read moresaw it today because I wanted to wear it. The problem is too much turn over of employees. The right hand doesn't know what the left hand is doing. Nobody is accountable for the error. My advise is make sure to get the name of the person who handled your clothes and let them sign in your records that they understood what the clothes are for- whether for alteration or you've instructed them to make sure that the pleats should be kept and not be ironed flat to remove the pleats. My experience there was a nightmare. They said they didn't charge me for the error they did but nothing was reversed in my credit card. The total of $88 for Dry cleaning is expensive and you've paid them to ruin your clothes and I paid for alteration and nothing was done. The length of the pants was the same length when I brought it to them. The people there are irresponsible and careless. They think it's just a matter of getting the clothes and charging the customers.

Green Leaf Cleaners

3.8

(99 reviews)

I am writing this review in response to the owner's way of handling our issue. My wife and I…read morebrought in our comforter to get it dry cleaned. As first-time customers, we decided to trust Green Leaf Cleaners because the owner was very confident and experienced in his work. We disclosed that the comforter required delicate care, as it was made with silk, to which he stated he handles delicate materials all the time. To our surprise, after we had picked up the item and brought it home, we inspected three holes about one inch long on certain areas of the cover where there were "flowers" stitched on, as well as several smaller sized holes. I understand that as a business owner, you must protect yourself by not admitting fault when we brought to your attention that your machines may have caused damage to our item. We could have demanded the current market value of the comforter as compensation, which is $500, but chose not to. Instead of taking accountability, you denied our allegations and instead offered to repair the holes as a "courtesy" because we showed up as first-time customers, as if you were doing us a favor. With our intention of showing you the damage, not only the big holes but also the smaller-sized ones, you portrayed a negative attitude by chuckling and shaking your head when we were pointing out the small holes. With that behavior, we believed that we couldn't entrust you to repair our comforter anymore. We appreciate that in the end you agreed to give us a partial refund of $50. However, you first said that (1) you didn't have cash and (2) you needed to contact the credit card company to issue the refund, as you didn't know how to, therefore asking us to return in a day or two. We asked for it in writing for reassurance. I suppose you didn't like the idea because you ended up handing us $50 in cash. I have respect for what you do as a small business owner, working tirelessly on so many items every day. It's not easy work, and I can tell you take pride in what you do. However, I suggest that you work on your integrity and take personal responsibility, having money-back guaranteed policies for your business, and most importantly evaluating your empathy and customer service. To customers out there: take pictures of your item before you bring it to this business, and be prepared that they will only partially compensate if your item incurs damages.

Last year, I brought my Burberry hoodie to Green Live Cleaners. When I went to pick it up, they…read morecouldn't find it and kept delaying for more than three weeks. When it finally came to discussing compensation, the owner said they would only pay $100-200. This is outrageous, considering the hoodie cost me over $900. Instead of taking responsibility, the owner even threatened to call the police on me, saying I was "disturbing" their business, when all I wanted was a fair solution. Since they refused to resolve it, I filed a Small Claims Court case. Nearly a year later, the judge ruled in my favor and awarded me the compensation I deserved. This whole experience was extremely stressful and unprofessional. If you ever face a similar situation, don't be afraid to stand up for yourself--take it to Small Claims Court and let the law protect your rights. Avoid this place at all costs.

Kim's Cleaners

4.4

(23 reviews)

Liu, the owner of Kim's Cleaners is an excellent alterations person. I have been going to her for…read moreyears and I'm always happy with the results and her prices are reasonable.

Great friendly service and quality for the value. The business is spotless, and the owner is very…read morefriendly and polite.

Vogue Enterprises Cleaners

4.3

(68 reviews)

Huge shout out to the owners. They are true embodiment of local business…read more I needed an urgent last minute alteration and was calling everyone on Friday evening. The owner asked me to come over and he will give a shot at 6 pm of Friday. Mind you they were officially closed. He was worried that I won't find anyone at that hour so he wanted to help me out. He tried for over 30 minutes to find a solution, even when his kids were waiting for him. In the end he asked his wife to take a break from her job and help me out. Which she did. On top of that they didn't charged me any express fees or any special charges, just basic fees. Highly economical and friendly services. They are now my go to place for dry cleaning and alteration

Exceptional craft, unmatched care, and a truly welcoming environment!…read moreFinding a place you can trust with irreplaceable garments is rare, but finding a team that excels at both delicate Indian ethnic wear and formal Western gowns is next to impossible. I willingly make the drive from Menlo Park because Archana's skill, attention to detail, and customer service are worth every single mile. Archana did absolute magic with the alterations on lehengas for all three of us -myself and my two young daughters ensuring each piece fit comfortably and beautifully. On top of that, she handled formal Western ball gowns with the exact same precision. Beyond her incredible tailoring, it is so difficult to find a dry cleaner capable of safely cleaning heavily detailed, delicate fabrics yet everything comes back pristine. What truly sets Archana apart, however, is her genuine kindness. Fitting sessions can often feel intimidating or uncomfortable, especially for young girls, but Archana creates an atmosphere that is completely warm, respectful, body-positive, and deeply reassuring. I would close my eyes and trust her with my daughters anytime. If you have intricate, valuable, or sentimental clothing that needs master-level tailoring or expert dry cleaning, look no further than Archana. I cannot recommend her highly enough!

Said With Threads

4.8

(182 reviews)

Eileen, while a nice person, is utterly incompetent and unreliable. If you consider yourself a busy…read moreperson who needs someone to perform alterations within a specified time frame, AVOID Said with Threads and strongly consider going elsewhere. Her inability to properly schedule appointments and have projects completed on time disqualifies "Said with Threads, LLC" as a viable option for having clothing alterations performed. If you are an East Bay resident and need alterations performed, please read the rest of this review before scheduling an appointment with this establishment. I've been going to Eileen since December 2024. Online reviews looked good, and her shop was near my house, which made it convenient for me. I encountered an odd issue with her during my first visit. She had informed me my pants were ready for pickup, and I specified the day/time I would be coming in. When I went to her shop for pickup, I called, and she informed me she had gone to deliver an order for someone else because she didn't think I would appear on time. I was completely baffled as to why she reached this conclusion and why she admitted it verbally. Between September and October 2025, I had requested that she perform alterations on some pants. On this occasion I was charged the day I left the articles with her and was assured they'd be ready on the date she had specified. Prior to picking them up, I called Eileen and informed her I was on my way. When she answered, she told me my pants were not ready and that she hadn't even started working on them. I was quite upset over this since more than a week had passed since I'd left the pants with her. About a month later, I brought in a blazer she had worked on previously and asked her to reattach the buttons, as some of them had come loose. Although she did not charge me for this, she assured me the blazer would be ready on time. She failed to have the blazer ready on time when I went to her shop. I went to go run some errands for about an hour, and when I came back, she had finished working on my blazer. This indicated that she did not need more than a week to work on my blazer and had procrastinated or otherwise failed to make good use of her time. What frustrated me, however, was the condition in which she returned my blazer. It was covered in lint/hair/debris and had a strange odor to it. I had dry-cleaned it prior to leaving it with Eileen, and her utter lack of regard for keeping it clean really upset me. Most recently, during December 2025, I requested an appointment two days in advance. I wanted her to hem some pants I needed for work. She had agreed to meet me at 11 am on a Wednesday. On the day of the appointment, I called her to let her know I had arrived. When she answered, she told me she had mistakenly marked my appointment for a different time/day and had left to attend to another client.

I really want to give this place a 5 star review because Eileen is so sweet/friendly... but this…read morewas the one and only thing that made me cry throughout the entire wedding planning process :'( Three months before my wedding, I brought my dress in for my initial consultation and price quote. I found Said With Threads through a Facebook wedding page and Yelp (all with good reviews!). Eileen doesn't uncharge for weddings so her price was much more reasonable compared to other bridal boutiques. Another reason I chose her was because her shop was close by, only a ~10 minute drive away. Initially, the plan was to have the dress done in 3-4 visits but it ended up being a total of 10 (!!!!) appts... literally up until the week before leaving for my wedding. It was soooo stressful going into each appt because it was always a gamble on whether or not the dress had been changed/fixed since the last appt. In addition, EVERY TIME that the dress was too tight, she asked if it was because I was bloated/swollen from being on my menstrual cycle.. even when I'm not (not sure if it's just me but I find that to be lowkey rude lol) 6/21 - initial consult 7/9 - first fitting, measured and pinned 7/16 - waist too tight, cut hem 7/30 - waist still too tight, uneven hem 8/4 - cancelled due to covid 8/24 - still the same waist tightness, she noticed I was upset so she planned/pinned the bustle 8/28 - waist slightly looser but still tight, bustle uneven 9/3 - nothing done because she thought the appt was the next day 9/4 - tightness around the waist still the same, shoulder straps uneven, I requested to see the dress with the bustle undone and I noticed that the hem was way too long when the bustle was let down 9/9 - waist feels even tighter, I had to recommend her to measure my waist with my regular clothes on for comparison 9/10 - dress fits well, she fixed some slightly loose fabric under one armpit when I pointed it out but OMG FINALLY DONE!!!

Complete Cleaners

4.2

(151 reviews)