Each service person was great! I had a body scrub with Leslie. She was friendly and attentive, and…read moremy body felt amazing afterward. The only thing that was a bit of a let down was the boxes and new counter still in packaging in the front lobby. However, the warm neck towel upon check-in made me forget all that.

The therapy staff was friendly and did a nice job. I got multiple facials (hydroderms) here at…read moreSpavia, however didn't see results that were advertised by staff. The facial itself felt great, the waiting room was nice and quiet. There was one day where the women's dressing area smelled of sewer which was unsettling before going into a spa experience. It was after this that I decided to cancel my membership. Reaching out to the site, there was a requirement that I had to stay a member for a certain amount of months before canceling, so I did. They made it more difficult than a gym membership to cancel. I wanted to share with others: USE your credits otherwise they're gone once you terminate contract. I was a couple of days out of my canceled contract and lost that previous months unused credit. The company's main focus is to gain memberships and require you stay there for so many months without the option of canceling when you want. Therapy staff was nice. It is the business that deserves 1 star.

I have passed by this spot since their opening. I'd been meaning to try this place. My mom and I…read morecame here for the Mother's Day promotion. Staff checked us in via tablet alongside lemon-water. It's a tight lobby. The restroom is straight past the rooms in the back- to the left. Once it was time for my appointment, I was taken aside to discuss service needs. Once were in session, the sound of the ocean was played. I elected to have the Swedish Massage by Denise. A warmed towel, rod and heated lavender scented pillow were all incorporated. My neck wasn't feeling the massage headrest long term. So, I moved myself onto the bed completely. Do what you gotta do. The massage was helpful for releasing some knots around my shoulders and overall circulation. I also added the under eye patch treatment. The rooms are a curtain away from each other. So, note that once back near and/or in your room that the staff communicates in hushed whispers. I wasn't quite sure when the appointment was to start and finish. I feel like I blinked and it over. There's no lingering pain which is awesome. Parking available in the retail lot. Happy relaxing!

From start to finish, my experience at The NOW Massage Preston Forest location was beautiful. I'm…read morealways so relaxed as soon as I step foot inside their sanctuary. The front desk associate is so pleasant. Ana, my massage therapist, was so warm and calm upon meeting her which definitely translated to her massage skills. I got the prenatal massage as I'm 37 weeks with an active toddler at home so I really needed some deep relaxation. She was so gentle and just had the magic touch - a skill that is not learned but is innate. It put me to sleep which is rare for me as I do not take naps. She is so sweet, genuine, and made sure I was well taken care of. I truly appreciated the care and attention Ana gave. I will definitely be back to get another massage from her and will recommend her to everyone I know!

I really enjoyed my first time here. I selected Mother's Day Wellness Massage + Reflexology (20…read moremin)+ Yoga Balm + CBD Boost - 80 Minutes. The Only feedback I would have is the communication in what's required when you're getting packages. My reflexology was supposed to be 20 min just feet and that didn't happen. But they did switch my person right before I was suppose to start so maybe that was missed in translation.

We wanted to treat ourselves for our Wedding Anniversary + My Husband's Birthday and we are soooooo…read morehappy we did! We've had our fair share of massages in life especially at resorts and out of everything this has been AMAZING! Firstly, booking was easy and they have plenty of availability! We were interested in add-on/enhancements so we came early to discuss and Kai was awesome at explaining everything. We booked a Couple's Wellness Massage and my husband added the Apricot Oil and I added the CBD and we were offered a promotion for the Himalayan Hot Stones. The massage was a combination of Swedish and Thai that included stretching plus our add-ons and I've never felt better. We had dinner afterwards or I would've also gotten the scalp + face massage. I'm coming back to see Yoshi for it all...she was fabulous! My only issue was that at the beginning when we were changing someone knocked and opened the door immediately. Not sure who it was and not happy about that part cause I wasn't ready. They offered us drinks at the end and even took our pictures! The front desk receptionist is a photographer per Kai and he did got a great shot!

Aura is awesome! She doesn't do volume lash but omg she did a fantastic job on mine. I absolutely…read morelove my lashes. So full and fancy but not excessive looking. Found her on groupon but I'm a returned costumer now and will keep coming back to see her.

Great customer service! Love all services offered, the owner is a licensed professional. Get all…read moremy lashes,waxing and Brazilians here. Friendly, clean mini spa.

I purchased a Groupon type deal for a 90min facial and eyebrow threading at this spa at an…read moreincredible price. I was greeted with friendliness and enthusiasm to begin my service. Not a discredit to the estheticians or the establishment but like any operating business there are routine things that need to be maintained, one being the electricity. Unfortunately there was an issue with the spa's Exit sign which required some technical work during my service causing the lights to go off delaying my appointment time. Sheetal (the spa owner) and Sandra were highly cognizant that I needed to get going by a certain time. They so graciously threw in a complimentary Paraffin treatment and wonderful foot massage to make up for the inconvenience and even with the extra service on top of the already amazing package I had purchased I was still out the door at the time I needed to be. A wonderful place to go and escape for a couple hours, even the extractions weren't too bad ;) Extremely thorough facial with superb evaluation of my skin's condition. Also experienced facial technologies I haven't seen at the more commercial spas. Go check out Facial Expressions!

I loved my hyrafacial and the nice and relaxed atmosphere. Sheetal was very understanding of my…read moreconcerns and very knowleagable about skin care and product recommendations. I can't wait for my next treatment. Highly recommend her salon. RM

I just got back from Thailand and was really missing getting Thai massages…read more This was the perfect place to go to! I had Alex for my massage, he was very attentive, and did an amazing job. You get a cold water bottle a herbal massage oil after your massage. I'll definitely be back.

Very clean and very professional! It's a quiet oasis in the middle of Richardson. I highly…read morerecommend. This was my first time to this Spa. I was truly impressed.. I highly recommend my therapist, Susanan. She is very good and solved all of my issues. The entire staff and check-in process was friendly and professional.

First time going and also first Thai massage so I wasn't quite sure what to expect but my sister…read moresaid it was the best massage of her life so my husband and I decided to trust her and try it. It was so good. I think they did more of a hybrid of Thai / Swedish for me because I was having a hard time with the pressure because I was sore from working out, but my husband had more of the traditional Thai massage with more walking/pressure work on him. I told my lady that my shoulders were my biggest issue and I really appreciated that she took the time to actually be very intentional with working on aaallll the shoulder muscles. I've had a few massages lately where all they do is use their forearms on my shoulders and usually hurts more than helps but not this time! I genuinely want to go back so she can keep working on all the knots and tightness. My MIL also loved her massage too. She just kept saying how excellent it was for her (also first time). Reading the other reviews, I can see how the tipping seems like a lot but that feels like everywhere these days. She earned hers this time at least vs other times where it didn't seem worth it. Anyways, I would recommend giving this place a shot!

This place is great in some aspects and not in others. I liked that it is a very relaxing front…read morearea, shoes removed at front and you get tea after in the nice chairs which is nice. The massage was ok. I was excited that my person spoke English and asked what I wanted her to focus on. Except she never focused on the areas I specified. She spent 30 min of a 90 minute massage on my calves and the back of my knee which hurt so much. I like the calf but the knee this was weird since there's only tendons there no muscle. That's a first. The other parts she wasn't applying enough pressure so I asked if she can go harder and she did but she was panting, short of breathe and her joints were cracking all over the place I never feared the well-being of a massage therapist before. She walked on my back but I was weird about it because I kept wondering if she washes her feet between clients since she was all up in my traps and near my face. At the end you get stretched out which was awkward because she doesn't try to cover during the stretch so I felt kinda funky during that part. It was decent I was more upset that she spent so much time on one body part and zero on my quads,barely lats and traps which I specified were my trouble areas. Oh well.

Very friendly staff. 1 hour wss $80. Thai massage was amazing. Be careful what you ask for! Lol I…read moreasked for hard pressure and that small woman really did a number. She was great tho, and when it was too hard she was nice enough to ask if I wanted softer. Left feeling amazing. Very professional and detail oriented massage

My massage therapist was very friendly and non judgmental. She applied the prefect amount of…read morepressure and I walked out relaxed.