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    Royal Palms Resort And Spa

    4.1 (446 reviews)
    PriceyDay Spas, Resorts
    Open Open 24 hours

    By appointment only

    Updated over 3 months ago

    Royal Palms Resort And Spa Photos

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    Stunning moments around every corner at Royal Palms
    Catharine M.

    A fine line between rustic and needing TLC But don't get me wrong: Royal Palms is stunning! The history, the landscaping, the backdrop: all so scenic and a little escape in the middle of Phoenix. But, the Unbound by Hyatt team needs to be brought in to finish some important detailing. For example, the ground work is completely uneven all over the place. At the pool, it's quite painful to walk on barefoot. Not to mention, it retains the heat so well that you'll scuff up and burn your feet at the same time. The groundwork near the pool is especially poor, and really needs some repair. While we were OK walking around (other than pool, which was the worst experience on our feet), I wouldn't bring our grandparents here for fear of the uneven ground causing trouble for folks with mobility issues. Also, the chairs/upholstery, while some of it is obviously historic/antiquely rough around the edges, other parts of the property have furniture that's quite run down. The sun loungers in our private patio both had extreme rips in them and very stained. Door knobs and corners of furniture are either extremely chipped or missing varnish. Back to the good stuff: extremely soft bedding and room was clean! All of the staff we engaged with were so kind and in good spirits and helpful when we had a question or needed some help. The ambiance music they pump in outdoors in the main walkways was definitely adding to the vibe, and we enjoyed the misters on the walk to/from the pool in the summer time. There's so many little spots around the property to sit down and enjoy a beautiful view. Lovely landscaping and bougainvillea trees and bushes abound, gorgeous palms, and lots of shade! They do a decent job of keeping walkways free from too much sun which was a noticeable touch! All in all, Royal Palms was a treat! But I won't deny, for the price point, they need to do a better job maintaining so this hidden gem doesn't lose its sparkle with time. If several spots, groundwork, and furniture wasn't in need of major TLC, this place would have gotten 5 stars from me.

    Outdoor fireplace
    Mandy W.

    It's taken me a week to put my thoughts together. Royal Palms is quite literally heaven on earth. Although we had a short stay, we had lunch poolside, a dip in the hot tub before heading to the Alvadoro Spa for a massage treatment. I spent time sitting in the patio at night as the wind blew through the palm trees and the fires rustled. It was peaceful.

    Piña Coladas poolside
    Jamie A.

    I mean wow!!! This place deserves all the flowers - we were in town for a wedding this weekend and stayed a night at Royal Palms which was just fantastic. From the absolutely stunning architecture to the laid back ambiance and pristine service, we really got to relax and unwind. We originally booked a king bed which they did not have available yet when we early checked in so they gave us two doubles which was a bummer but they offered us complimentary drink vouchers to use at their bar to make up for it (which we ended up using for smoothies at the resto the next morning). The poolside service was amazing and we were really well taken care of. So pleased with our stay and cannot wait to be back!!!

    Beautiful resort!
    Cory S.

    My wife and I booked two nights at the Royal Palms Resort and Spa earlier this Fall to celebrate our anniversary. This was our first visit at the Royal Palms, and it certainly did not disappoint. We had a wonderful time relaxing over a long weekend while eating delicious food, enjoying tasty drinks, and exploring the beautiful surroundings both within the resort and beyond. We were delighted that there was a full schedule of special events being offered at the resort during the weekend we were there. We were upgraded to a junior suite, which offered us plenty of space and a living area to relax in when we weren't sleeping and not exploring the resort. We received French macarons and bottled water as a welcome amenity. We also received a glass of champagne upon arrival and another offered during the history tour. We enjoyed relaxing by the pool where we could order food and drinks, and they were making fresh guacamole and serving complimentary chips on one of the days. We returned to the pool on our second evening there to watch a dive in movie (Dirty Dancing!) with tasty popcorn. There was also live music each evening. While we saw few children around, we saw a lot of couples, many celebrating special occasions like us. We also found plenty of hidden corners of the property to relax in and enjoy the beautiful scenery. We had two delicious breakfasts on property in T. Cooks along with dinner the second night to properly celebrate our anniversary. We drove offsite and went to one of the many nearby restaurants for dinner on our first night there. I wrote a separate Yelp review on the delicious food and attentive staff we met while dining at the T. Cooks restaurant. We booked a Fine Hotels + Resorts offer that included early and late checkout, room upgrade, daily breakfast, credit which we used for a nice dinner, and welcome amenity. We paired this with Hyatt Globalist benefits, which waived the $50 daily resort fee, which includes welcome beverage upon arrival, access to the 24-hour gym and exclusive fitness classes, morning coffee service, discount on Alvadora Spa Boutique, Mixology class in the Mix-Up featuring handcrafted seasonal cocktails, electric vehicle charging Stations, guided history tours of property, infused water and sunscreen, resort bicycles, lawn games, shuttle to provide complimentary transportation to Scottsdale Fashion Square Mall and Old Town Scottsdale, hiking kit including bottled water, granola bar, sunscreen, insect repellent, trail maps and backpack, business services, local phone calls, and notary services. We took advantage of the welcome beverage, Mixology class, and guided history tour of the property. There is a $40 daily fee for valet parking. We absolutely loved the Mixology class at The Mix Up Bar and went back for both happy hour and a welcome beverage. The class was complimentary for guests of the resort who reserved their space early enough. The signature cocktails were wonderful and delicious! I wrote a separate Yelp review on The Mix Up Bar including the class and the bar in general. We also took a history tour with Barbara who was such a wealth of information from her many years working at the resort. For anyone interested in learning more about the resort or the hidden gems around the resort, definitely sign up for this tour. All in all, this was a wonderful resort, and my wife has already asked me when we're going back. I have a feeling this will become our "special occasion" resort.

    Janelle N.

    It has been several years since I have been to the Royal Palms. For a friends birthday, we went to celebrate and it was such a fun time! The courtyard, fountain, a d lush greenery almost make you feel like your in Italy, such a pretty oasis. We were there for Happy Hour and the drinks were especially nice. Our sever Romeo highly recommended the cocktails and mentioned that he created most of them. The Gooseberry and Lavender Lady were both really good! Service was nice and the staff were very hospitable. I had the Little Gem Salad and the others ordered the charcuterie, gnocchi and mash potatoes and liked their choices. They brought out a dessert with candle for the birthday girl and also treated us to a free shot and and a fun toast at the bar! We really enjoyed our time and I will certainly be back again. If your tired of going out and music is too loud to have s conversation, The Royal Palms is just the place. Live music was such a nice touch!!

    Brena E.

    This is a beautiful property. When I arrived, I was greeted with sparkling wine, and a woman walked me to my room and showed me around. It took me a little while to get acclimated to directions, but I figured it out. There is a bell person who will bring your bags to your room and pick them up when you're ready to leave. I enjoyed the time at the pool, but I usually went out about seven before it got too hot and one of the mornings there were no towels and another morning they were cleaning it. I get that they have to clean it at some point, but maybe earlier than seven? I would come back.

    Pool
    Beth S.

    My daughter was in town from Japan and we decided to do a mother/daughter day at the Royal Palms Resort. We rented a cabana by the pool through ResortPass. There are several options to choose from. We booked a cabana. Including taxes and fees It was $176 for the day. Access was from 10 AM to 5 PM. The past not only included the cabana but an appetizer and a mini fridge filled with a variety of sodas and water. The pool was small, but did not feel overcrowded. I will say I would have given this review five stars, but they really needed more staff at 10 AM. They only had one girl working and they were about 30+ people at the pool. She was tending bar and waiting all guests poolside. This resort I believe is a historical landmark and I loved how intimate it was. If you get a chance to visit, I highly recommend.

    We love it here. They go above & beyond for their customers. T Cooks & The Mix both have delicious food & beverage offerings - as well as service. The Avondale Spa and staff are lovely. Barbara, at the front desk, is a gem. The bell hops are timely, careful with luggage, and ensure everything gets to your room safely. Not to mention the grounds & rooms - absolutely stunning. Even the puppers get the Royal treatment!

    Pool
    Jan M.

    Although we have dined here many times over the past couple of decades, this was our first time staying at this beautiful property. The lush gardens and water features with views of Camelback Mountain are spread throughout the grounds. We always enjoy having a leisurely dinner at T Cooks (separate review) and stopping into the Mix Up Bar for drinks or more casual fare. Our room was quiet and private and outfitted with everything we needed during our three-night stay.

    Dated art and weird window into the bathroom
    Caron M.

    I'm confused by the reviews saying this resort is fabulous. Yes, the grounds are lovely - a converted Spanish style Hacienda. But two things make a high end property really great - smooth operations (ideally so smooth it seems like magic) and attention to detail. And while everyone who worked there was kind and friendly, Royal Palms fails at both. Driving in, there's no signage for valet or self park, you just have to guess what you are doing. After parking, I made my way to reception, dragging my rolling bag up a dozen steps (I'm sure there's a ramp somewhere, but again nothing was labeled, and the property is a bit of a maze). Although I'd checked in online, I had to go through the whole process again in person. However, front desk staff were lovely, offered me a glass of champagne, and personally guided me to my room. This is where everything really broke down. The key didn't work, so the staff person I was with went back to make a new one. While she was gone, I realized that the room I was being given was an accessible one, which I hadn't requested, and really didn't want, though this was never mentioned at my online OR in person check in. I thought it was very odd to issue such a room to me when the hotel wasn't that busy, especially as it was in one of the noisiest locations on the property (at the beginning of a hallway near the elevator). About ten minutes later she was back with a key that worked, only to open the door onto a room that wasn't ready for guests - bed unmade, visible trash, and mobility equipment still in the room. Away she went again, after promising a voucher for drinks at the hotel bar as an apology, and a different staff came to find me another ten minutes later. She guided me to a different room, where the key fortunately worked and the room was clean. But, she started talking about how it was an upgrade and she wasn't sure if the fee for that would be waived. I hadn't requested an upgrade, they were moving me to a room the hotel staff chose after the first room issue! But at that point I really wanted to get out of the heat (this was June in Phoenix after all) and put my bags down, so I went with it. After a short rest, I went down to T Cook's for some food (a great experience I'll review separately). The staff who had escorted me to room #2 found me at dinner, gave me another set of room keys (unsure why, when I already had 2 for a single person) and told me there wasn't a room upgrade charge after all. No mention of the promised drink voucher - instead she said she gave me a late checkout time, something else I hadn't asked for and didn't want/need since I had to leave in the early morning on my checkout day. When I came back, none of the four keys for my room worked. So back to reception I went for a new one. That happened four additional times during my two night stay, until keys didn't work at all and they sent someone to fix the door. The room was a good size, with a lovely view of a courtyard. But while clean, it could definitely use a refresh. Attention to detail broke down here also. The bed was made terribly, with the bottom sheet not even covering the bottom 6 inches of the mattress - I had to remove the covers and pull the sheet down so that my feet wouldn't be on the bare mattress. The pillows were ancient and lumpy; the second night I thought to request foam ones, and those at least were better. And although I pulled back the covers so that the exposed mattress was obvious in the morning, it wasn't fixed for my second night. Nor were the counters wiped down or any other cleaning done. This wasn't even close to the advertised luxury experience Royal Palms promotes. Every staff person I cam in contact with was very kind - even the men fixing my door at 9pm - but that doesn't make up for the mismanagement of this property.

    Pool
    Melissa K.

    The best thing about this hotel are the beautiful, manicured, grounds. When you stay here, you can easily get lost maneuvering around the resort. The pool has pool service, if Christian is working, you will be well taken care of, if he's not working, you may never get waited on. I've stayed at this hotel a few times and each room has been different, some rooms are definitely nicer than others inside and some patio areas are also better than others. This time was my least favorite room. I was woken up slightly before 7am every morning by yard work being done right outside my door and it was a high traffic area for employees wheeling the laundry back and forth. I know that an insignificant complaint, but when you want to sleep in or relax with the patio door open, it became a nuisance. Also, I didn't think the food at the hotel was very good. The chef's burger had absolutely no flavor to it at all, the eggs Benedict was very salty and the charcuterie board was very small and basic. There is a gym on site, it's two stories and small but has all you need for a quick, good workout.

    Breakfast at T Cooks was amazing

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    Great place! Beautiful grounds, peaceful environment, great restaurant, pretty pool, conference accommodations charming ... rooms lovely

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    One of my favorite places in Phoenix, beautiful ambience, good food, and valet parking.

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    Page 1 of 12

    Ask the Community - Royal Palms Resort And Spa

    Are there any tennis lessons or tennis camps close to this resort?

    Yes. The Village at 44th St. and Camelback offers expert tennis lessons. Rob Millsop is an excellent tennis pro.

    Do they have a cigar smoking area?

    Are pets allowed?

    Yes they are. They allowed us to have our husky and cat

    View All 4 Questions

    Review Highlights - Royal Palms Resort And Spa

    The lush gardens and water features with views of Camelback Mountain are spread throughout the grounds.

    Mentioned in 25 reviews

    Read more highlights

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    4.3(299 reviews)
    2.8 mi

    This hotel is a true luxury resort in Scottsdale. The entire theme is mid-century modern and all…read morethe rooms feature chairs and pieces by famous furniture designers like Charles Eames and Eero Saarinen. The hotel is inspired by the colorful and folk art influenced works of renowned mid-century modern architect and designer Alexander "Sandro" Girard. The hotel's bio says he was the main source of inspiration for the design of the Andaz Scottsdale. The property is beautiful to walk around, with all the landscaping, flowers and trees; some of them are marked with what kind of plant they are. There are century plants and aloe and various cacti. The fitness center is located at the spa. It has windows which open up onto the pool, which is a more private pool than the main pool. The staff is outstanding. Savannah, who ran the front desk on my most recent visit, is absolutely amazing and really helped with any questions or small issues with my stay. The restaurant is wonderful for the hotel breakfast. I recommend having cocktails there too. You can see a beautiful sunset from the bar. I love the open design of this hotel resort because it makes you feel like you're in the countryside and you can admire the beautiful views of Camelback as you walk around the grounds and hear birds chirping. It's so relaxing. Parking is easy and you can usually find a spot right outside your casita room as the parking circles the hotel. Toiletries in the room smell so good! Lavender with sea salt. It's really like staying in a spa! One of my favorite experiences at this hotel was taking a late afternoon outdoor class at the spa/gym on the large lawn where we did stretching/light resistance training with the the sunset behind Camelback Mountain as the backdrop. It was glorious. I definitely recommend trying one of the classes or "experiences" if you stay here. Some of them you have to pay extra for, but a few of them are included with your room rate. At first glance the hotel interiors and architecture seem extremely simple and minimal, but then you realize it's actually all a piece of mid-century modern inspired art. It's really fun to walk around and admire all the understated design details at this hotel.

    Took my wife and her girl friends to Andaz for spa/pool/lunch day last week. While they were…read moregetting pampered, I worked out in the very well-equipped gym on property. Had a wonderful wet sauna afterwards and met the girls at the pool for drinks and lunch. Everyone I encountered were wonderful, thoughtful, cared about my experience and the facility was 5 stars in every way. Can not rate it high enough.

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    Andaz Scottsdale Resort & Bungalows
    Andaz Scottsdale Resort & Bungalows - Welcome refreshment!

    Welcome refreshment!

    Andaz Scottsdale Resort & Bungalows - Pool

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    Royal Palms Resort And Spa - spas - Updated June 2026

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