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    Alvarez Plumbing

    3.8 (63 reviews)
    Open Open 24 hours

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    Look at the date... "September 3, 2021" and it was SENT September 28, 2021...
    Hachiko B.

    They came out when called. This review is for their billing/customer service. The plumbers came out AUGUST 16. Did good work and fast. Great price. WE DIDNT GET OUR BILL UNTIL SATURDAY (SEPTEMBER 25), and the billing department called my cell phone SEPTEMBER 29 AND LEFT A VOICEMAIL "IM CALLING TO COLLECT PAYMENT..." I call back and told them that we JUST got the bill and asked why it took so long. The girl's excuse was "sorry it took so long. We are short staffed and the bills went out late." Like FOREAL?! You just sent the bill and now you're calling me DEMANDING PAYMENT? I have the USPS Informed Delivery notification in my emails, and i see they sent ANOTHER bill. Today is OCTOBER 2, 2021. at the bottom of the invoice it reads: "Past due balances are subject to a $20.00 per month late charge..." It says DUE 10/3/21. Crooks. I bet they do this to ALL of their customers. Send invoices LATE, cutting it CLOSE to the due date, then charge a late fee. You being short staffed is NOT my problem. Don't call me demanding payment acting like we don't pay our bills. Get someone competent to do your billing, or get a better system going.

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    7 years ago

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    6 years ago

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    10 years ago

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    9 years ago

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    Cynthia R.

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    8 years ago

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    11 years ago

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    13 years ago

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    11 years ago

    Alvarez Plumbing always provides great service in a timely manner. The staff is friendly and professional.

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    11 years ago

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    Page 2 of 2

    Ask the Community - Alvarez Plumbing

    Review Highlights - Alvarez Plumbing

    For more honest reviews visit my profile Used Dominic and staff for many projects, they are honest and punctual.

    Mentioned in 4 reviews

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    Acoustic Air - Heat system

    Acoustic Air

    (14 reviews)

    Honest with old fashioned integrity! Jay is the owner and technician. This is a small business not…read morea giant company that is only in it for the money. He is passionate about service and integrity. A true expert as well as determined to find the issue and actually fix it. Our A/C was cooling intermittently. It's a very long story but I'll try to be brief. Last year our A/C wasn't cooling, it was doing this randomly. We called the first company to come out. He cleaned everything, charged the coolant, changed the filter and it worked for the rest of the season but he said he couldn't find the issue. If it persisted we needed a Bryant expert. So this year during that massive heat wave it started that again, I found a company called On Point came out. So called experts in Bryant. The tech was a very young guy, not that I'm an ageist but experience comes with years. After literally 15 mins he said it's too old and it needs to be replaced, there are no parts anymore and he can't find the issue. I believed him until I got the quote. You could buy a house somewhere in the Midwest for what they wanted. Stating we needed not only the unit but to modify pipes, pour a new pad, all kinds of new wiring, cut a hole in my plaster ceiling to accommodate the new coil on and on. It looked like a scam. Here comes the part about Jay. He had done work for me a few years ago with an issue I had with a wine cellar cooler and heat it was generating. He did an amazing job and so I called him. Not only did HE pick up the phone, but he had a break in his schedule and came out that afternoon. Not a week later, that day. Though that was lucky. He sourced the issue after really deep diving. Found a broken part, ordered it, yes it was available, two days later my A/C was fixed and is working perfectly for a fair price! He's honest, diligent and doesn't gouge because of your address. Not only that he's a really nice person! Thank you!!!

    Jacob responded quickly and was able to come service our old wall heater. He explained everything…read moreto me, and answered all my pesky questions. Appreciate his straightforward way of communicating and everything has been working great since he came out!

    Alvarez Plumbing - plumbing - Updated September 2026

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