Worst Italian cookies I ever had. Expensive too... no flavor, strange texture... never again.

I've been stopping in during the holidays for several years. This past Easter I was scolded for not ordering in advance with such a large order. My order was $180 and only two people waiting after my order was already underway. It was the owner too which is disappointing. You'd think they appreciate business and check the attitude. Oh well. Lost a customer. read more

We are very disappointed everything was old and we paid more than $100 the ricotta was acid, and the fruit was old if I could give 0 stars I would. We had to throw everything in the garbage. We couldn't go back cause we live 3 hours away but if it was for me I'd bring everything back to show them. Save your money and go somewhere else. read more

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I used to visit Amato years ago and got custom cakes from them...and they were well made and tasted good. However, I stopped going because I ordered cakes and they were just done very sloppily and weren't worth the money I was being charged. Last week, I decided I'd give them another chance because I want to support local businesses and it was the biggest mistake of my life. I don't ever want to review a business to harm them but I really think they need to take some feedback and implement that into their business. I ordered a gender reveal cake, something small and simple and specifically told them to make sure the writing on the cake was done neatly as I remember one of the previous cakes I had gotten the writing was not neat. The person taking my order asked me if I'd like whip outside or buttercream and I asked what they recommended because I'd only done buttercream before and they said if you're doing whip inside then it's fine to do whip outside. I said ok. Placed my order and went in to pick it up. As soon as I saw the cake I was horrified. The writing was so sloppy and so was the cake. It was as if I made the cake myself. I asked them to fix the writing on top at least. They said ok the baker will fix it. She brings it outside and said it's whip so I can't do much but buttercream would be better (it was worse than when she had taken it inside) I said ok you can do it in buttercream no problem. Brings it back outside and it's still sloppier than ever. I said this is not neat at all, and she said well it's what I can do it looks just like the picture. I said no it does not ( I will attach the picture for reference) and the baker goes "well what can I do this is how I write?" In that moment I just knew they were not willing to help at all. I had already paid in full for the cake so I took it and left. Come home to see that this is supposed to be a gender reveal cake and you can LITERALLY see the icing inside the cake from outside. It doesn't matter if you pay $40 for a cake or $100+ you should be getting what you requested. This was a simple cake that they completely ruined. When I texted her the picture I emphasized that I'd like the writing to be as neat as possible, and I was reassured it would be. Also, if you as the professional know whip won't work as well, why not call the customer and discuss with them prior to ruining the product you are providing. The excuses did not make sense. I will not be returning. And I hope they can take this feedback and improve their cake decorating process. The cake went to waste and we had to improvise last minute. read more

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I bought a large napoleon pastry as well as cookies for Honey nails next door for Xmas, and a large Raspberry hamentashen. The hamentashen was ok but the napoleon was inedible. It was completely flat, hard and cream was not cream it was solid. I am taking the napoleon back to the store tomorrow for refund I just hope the cookies were not stale too. read more

I can only comment on the food that I was able to try here. I sampled their San Remo cake and a St Joseph Zeppole. The San Remo cake was moist and sweet. There was plenty of different flavors because of the numerous layers that were present. There was a definitely a chocolate and raspberry layer. I am not sure of the others. The St. Joseph Zeppole was unbelievable. There was plenty of filling and the pastry as a whole was cooked to perfection. The cream filling was not that sweet, but somewhat on the lighter side as well. The pastry as a whole was large too. Will I go back? I did not attend, but I attend. read more

Amato Sweet Home Bakery - San Remo Cake - Bakeries Near Me - Franklin Square, New York

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Have been before and things were decent which is why I am giving a 2 instead of 1 star. I got a St. Joseph Pastry which should have been called BURNING CINNAMON ATTACK instead. At $6 for one, it does not make sense why the cream would be filled with cinnamon until my mouth is burning. This did not taste like custard but like a Red Hot or Fireball. Is this even supposed to have cinnamon? Especially that much????? You could not see specks of cinnamon either, so I wonder if they flavor it with cinnamon oil. Also, the cherry on top was only 1/2 of a maraschino cherry. That's plainly cheap to do to your customers. Saw the other review where a lady had a bug in her lobster claw. Will not be returning. Ambiance is just that it's a small, nice looking bakery. read more

Everything is always so fresh and delicious! We just recently had a cake made here and it was absolutely perfect! Everyone commented on how delicious it was. Highly recommend their cannoli cakes! read more

Amato Sweet Home Bakery - Bakeries Near Me - Franklin Square, New York

I used this bakery constantly when I loved on southern dr. And now I'm in DE. And worth the 3 he drive read more

Amato Sweet Home Bakery - This over 200 get u. There was not supposed to be sprinkles on this cake and it was done wrong regardless. - Bakeries Near Me - Franklin Square, New York

I have gotten cakes, cookies, pastries, bread and more from here for many an occasion. I go to all the local bakeries and I find they have the best quality of all these items. I love getting Italian specialties from here. Looking forward to my visit there for Thanksgiving treats tomorrow. read more

Sooo incredibly impressed with this bakery! I called so many bakeries looking for a custom cake and only Amato's was able to provide me a cake that not only looked beautiful, tasted delicious, but was also reasonably priced. Ordering was easy. I showed them a picture of exactly what I wanted and chose the flavor (tres leches with fresh strawberries) and they took care of the rest! I would highly recommend this for any custom cakes you have because the quality really speaks for itself and you won't be disappointed with the taste. Can't wait to order more cakes in the future read more

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We got 2 cakes made from here- one for our gender reveal and another one for our baby shower. Both the times we picked the design from the internet and the baker was able to exactly replicate it! It looked perfect and tasted amazing. All of our guests loved it. The prices were also very reasonable compared to other bakery shops, and they even considered our tight timelines. Definitely recommended! read more

Amato Sweet Home Bakery - Gender reveal cake - Bakeries Near Me - Franklin Square, New York

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I keep on coming back. They do amazing job with custom cakes and give reasonable prices. I have used them numerous time and refuse to go anywhere else. They also have very big selection of baked good for daily sale and all taste amazing! I would highly recommend! read more

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Been coming here for over 10 years. Found a huge beetle in my lobster tail. Now they're done. Will never return to amatos or recommend amatos ever again. read more

Amato Sweet Home Bakery - lobster tail - Bakeries Near Me - Franklin Square, New York

I originally ordered from Amato because the price was great and the cannoli that I tasted was delicious so I knew that the cannoli cream filling would be good. The saying, you get what you pay for is so true. Although I got a great deal, the cake design was a little disappointing. It looked rushed and like the little details weren't cared for. The only shining point is that there was no denying that the cake was delicious. Would I order another fondant decorated cake from here? Probably not but I will definitely order simpler cakes just for the taste. read more

Amato Sweet Home Bakery - All of the emblems look like they were done in a rush and the emblems kept falling off and were not "glued" properly. But it was delicious - Bakeries Near Me - Franklin Square, New York

Bought a cake here last minute yesterday unfortunately my kids myself and my husband ended up with nausea, vomiting, and diarrhea. read more

Amato Sweet Home Bakery - Bakeries Near Me - Franklin Square, New York

Was in a mad rush trying to find a bakery open on a Monday to delivery some sweets for a friends birthday, and Amato's was the only one open 7days a week! Great customer service, the employees took the time answering my questions, organizing the pick-up details, and even had me text the personalized message for the box to ensure accuracy. And most importantly, my friend confirmed they tasted great too! read more

Amato Sweet Home Bakery - a variety of pastries - Bakeries Near Me - Franklin Square, New York

The lobster tails with French pastry cream are incredible!! They are huge and worth every calorie!! Hard to stop at one!

Great cakes and pastries here. Never got anything that was not perfect and tasty. Great parking lot for easy acess

This is hands down the best bakery in town. Everything is always fresh and the assistants are extremely helpful snd courteous. I have ordered at least five custom made cakes which is difficult to find a bakery that would do specialty cakes. The process is so simple and the choices/combinations are many. read more

My first time getting a cake from Amato's. It's been almost a year. Coming back again! read more

Amato Sweet Home Bakery - Bakeries Near Me - Franklin Square, New York

By far my favorite place to get my cake orders and pastries love everything about there cakes . It's perfect

Most beautiful & delicious cake! The flowers looked so real & everybody loved it.Thank you! read more

Amato Sweet Home Bakery - Strawberry shortcake - Bakeries Near Me - Franklin Square, New York

My go-to bakery for birthday cakes! I love this bakery and I love the quality of the cakes. I tell all my friends and family to come here. I always order a chocolate cannoli cake. So yummy. The workers are nice too! read more

Amato Sweet Home Bakery - Sisters birthday cake - Bakeries Near Me - Franklin Square, New York

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This place is MAGNIFICENT!!!! Their prices are amazing, their design skills are through the roof, professional, convenient, clean, I could go on for days. I was extremely impressed on how they designed my cake, they pay a great attention to detail as well. Love love love. I will use them forever!!!! Did I mention their prices are amazing and so worth it. They are going places!!!!!!! Love love love. read more

Amato Sweet Home Bakery - Custom cake for a baptism, vanilla with cannoli filling. AMAZING - Bakeries Near Me - Franklin Square, New York

You will never have a bigger better lobster tail than this bakery.......Worth every penny and then some.......................

After witnessing who we assume is the owner , verbally demean and degrade the teenage employees working for her , on more than one occasion , with a store full of customers, we will ABSOLUTELY never be spending another cent of our money , here . Shameful . read more

Called today to order a cake for a birthday, and had a few questions regarding my options. Was treated with zero professionalism, and basically rushed off the phone by some women. Decided to not do business with Amato Bakery as a result, and simply ordered my cake from Sapienza Bakery. Amato's needs to train their staff and or hire people who care. read more

This review is for Alina who makes all the cakes. I ordered a 30th birthday specialty cake from here and Alina was amazing! The cake came out better than I had hoped. Everyone raved that this was one of the best cakes they have ever had and couldn't believe where I had gotten it! Will def be back to order my next cake from her... her pictures on here speak for themselves. read more

I grew up in the neighborhood and everyone knew Amato's. Back then it was still owned by the Amato family; I'm not sure if that's still the case. It's a good local bakery and still going strong. The cakes and pastries are really good. read more

I am so pleasantly surprised that there is such a yummy bakery right down the block from me. I used to venture back to Dortoni in Levittown for all my pastry needs until I found Amato's thanks to yelp. Prices are reasonable and the cakes, cookies and breads are delish! read more

So I took a trip out to NY (im from CA) to visit my cuz and she stopped by at this bakery to pick up some bread. Hands down the best bakery i have ever been to. I was amazed and excited about all the goodies they had sitting there. I went crazy and just started to buy whatever i saw. Everything we bought was delicious, especially the cheesecake! Forget about cheesecake factory or juniors! read more

I ordered a half a sheet cake for my daughter's engagement party and the girl was very helpful with what kind of cake and decorations so it was going to look very elegant, however when we picked the cake up it looked like a kindergarten had written the writing on it. When I called to complain they said that the person who picked it up signed off on it but regardless it did not look professional when I saw it in person and was embarrassed to put it out for all of my guests to see. As a result I will never purchase a cake from your shop ever again. read more

I tried the small pastry and I have to say it's not the best. I went in on a Monday and the pastry was not fresh. By the time I got home the pastry fell all apart and this was an indication that this was not fresh at all. read more

This is my favorite bakery as far as freshness and quality, sorry Martha! Everything here is delicious and fresh. They also take credit cards. I just wish that they were open later, but they close at a decent time for a bakery. read more

I miss Amatos!! The best bakery on Long Island!! As long as If the same owners from the late 80's to 2003!!?? I miss the best italian bakery. Best Pignoli cookies!! Here in Orlando Everything sucks!!! I'm dieing for Italian bread and a stick of butter!! I wish I could get it sent down here!! I miss you Amatos!!! read more

Excellent REAL italian bakery. Best Pignoli cookies around!

A piece of Brooklyn on Long island. Very good selection of freshly baked goods

What a terrible experience. I gave them the benefit of the doubt and came back after a previous bad experience. bad decision on my part. I should've just stayed away. First the place looks dirty and run down. The pastry, all though it's fresh, looks sub par. They look like a kid made them. Nothing is "crisp" looking. It all looks like it was made in grandmas kitchen. My bad experience was on Christmas. I walked in and the guy in front of me ordered a cake. The girl rang him up at $24 dollars and I watched because that's the cake I wanted. I was next and ordered. I got the old unpleasant woman helping me. She then rang me up at $30 dollars. I questioned her on it and she quickly became unable to understand English. She kept saying something to me in broken Italian/English which became harder to understand the more I questioned. It's a typical Sicilian response. It was Christmas and rather than make a scene I paid for my cake, 6 bucks more than the previous customer (9" bakery cake for $30 dollars. Lol) and went on my way. Merry Christmas Amatos. Last time you'll see me in your dumpy establishment. Buyer beware! No professionalism. read more

This place is something that is getting harder and harder to find - a real old fashioned bakery.Their pastries are excellent. Put their mini fruit tarts on your must have list. They need to update their Facebook page, though! read more