B E W A R E Where do I start? I had a wonderful first time experience with Maria Gonazalez and her team at Amazing Maids. We formed a friendship via IG. Second experience with was catastrophic. She not only canceled abruptly at 11:45PM the night before the service. She and her team of maids are never the same. Maria, is a wicked and a incompetent business woman. In order to run a legitimate business in the state of California you need insurance. She caused significant damage to our property within the apartment. As well as a potentially dangerous fire hazard. I addressed it to her two weeks later. I was hospitalized. (We formed a friendship prior to this.) she denies any responsibility and claims no insurance. Also, keep a close eye on your personal cleaning products. They will use it with no excuse. Have a written contract and avoid like the plague. I will be seeing Maria and Amazing Maid's in court. Reporting her to the BBB as well and verifying it she is a licensed to run a business. This is the business owner below, Maria Gonzalez. read more

Amazing Maids - Maria-- as you can see we were friends. - Home Cleaning Near Me

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Great value, Reliable, Professional and all together just amazing!!!. I highly recommend Amazing maids.

I unfortunately had to let this service go a few months back. The first several months went very well however I started to notice that different crews would come and each time work was inconsistent. I would find that they started cutting corners because they were very busy and skipping things that would normally have been done such as: not cleaning shower walls (i would still see spots); not cleaning or dusting blinds; dusting around objects instead of picking it up and dusting the area entirely; and not vacuuming as thoroughly as before. I would communicate with them each time when I would notice areas neglected and I would always receive an apology with promise to do better next time. After 2 months of "We will do better next time. I will take care of you" - I started to feel taken advantage of...keep in mind I was still paying full price and getting mediocre work. Finally got tired of this and had to let them go. It's very unfortunate that the quality of work changed and all that was promised and provided up front was later ignored. read more

We needed a good house cleaning because currently life has us way to busy. I contacted Amazing Maids and Maria was very responsive, checked her calendar, and made arrangements to come clean the next day. On the day of the scheduled cleaning she called to inform me that an AM time slot had opened and if I was available she's be on her way. I was and glad she was accommodating to my schedule. Her team did a great job cleaning and left my house sparkling. They worked fast but did a very thorough and detailed job. I was so pleased with the service that I'll start using them regularly and will definitely recommend them to family members and friends. Thanks to Amazing Maids for your promptness, professionalism, and awesome work. read more

Waste of money!!!!! All the reviews are true, she rips you off and does mediocre work. Maria brought only one worker with her to deep clean my house. They didn't even clean it good or thoroughly, the floors were still dirty, and they use very abrasive products so my oven panel got sooo scratched up. At first she said $300, then at the end of 4 hours, she said $350. Ugh never again Maria. I really liked you, but you lost a customer. Thumbs down for you and your worker. read more

I have used Maria's services for about 6 months & very happy w/ the job they do every time. If u need something extra cleaned just tell Maria & she'll do it . If u need a cleaning done in the future just text her & she'll try to come when you need her or she'll try to work around your schedule . Cause when I would schedule from another cleaning service a month in advance they'd always try to change the appointment or cancel. I appreciate that Maria & her crew always honor their commitments. She works w/ her daughter & son in law sometimes & her crew ..they are all super nice & professional . Especially Maria is just a great person to deal with . I appreciate this attention to customer service & not to mention the wonderful cleaning job they do. Oh & they come out to West Covina also!! read more

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I called and made an appointment for my employer and they said they'd be there between 1-2pm I texted Maria the address myself. She never tried to contact myself or my employer. He finally called around 3pm when she said she was on her way. She never called me to tell me that she couldn't find the place, she only told after he called her at 5:30pm after waiting all day for her she said "oh I couldn't find it so I didn't go there we left we kept going" WOW! Really! If that wasn't bad enough after NOT SHOWING AT ALL, they said they would come the next morning at 7am they showed up after 8:30am and then when they got here since he had somebody come in the night before since they left us high & dry. Maria said "well let me call my husband and talk to him because now it's a little bit different because I wanted them to clean the living room and the bedrooms." She went outside was out there for about five minutes got into her car and left. She sent my employer a text saying that it had changed and they were on a timed schedule so she couldn't do it and they just left. My employer sent her a text saying you people are unbelievable. Which I have to completely agree! SO UNPROFESSIONAL! If you need a reliable cleaning service DO NOT CALL THEM!!!! read more

Our house was in desperate need of a serious cleaning just prior to our son's birthday party. My wife called Amazing Maids, and after thoroughly explaining the size of our home and the degree of messiness, she was assured that the charge for the cleaning would be "no more than $200." ($40 more than what we had been accustomed to paying for a cleaning with a different service, but because this was last-minute, she decided to go ahead anyway) Later in the day my wife informed me that Amazing Maids had shown up an hour late and tried to charge her $350 for the cleaning. She did not allow them to do the work. This has all the hallmarks of a classic bait and switch, and it's a company that we will NEVER contact again. read more

I was looking for a deep cleaning and then someone to start monthly service. Maria was very responsive, got back to me very quickly and arrived on time the day of my appointment. She and two other ladies came in and cleaned my whole house. My house looks, smells and feels clean. I am very happy. Looking forward to next time. read more

$400 and I had to clean my own floors after maid service! I usually don't leave bad reviews but I felt ripped off. They promised 4 people for $100 per hour but only 3 showed up for the same price. Ok fine. In the beginning they were efficient but when it was at 3hr 40 mins where it seems like they were done because they were slowing down. 2 maids were just standing there so I asked them to clean my windows inside and out. BOTH maid left my front door (I thought to clean my windows outside) but 5mins has passed and I didn't see them. I asks the other lady where did the other 2!go so she went outside to look for them. Anyways it's not worth $400. It's the most I've every paid and I had to clean my own floors because it was sandy. I called amazing maid waiting to tell them. The women said I'll call you back. No call. read more

Amazing Maids - Never had to clean my own floors after maid service before. AND they are pricey. - Home Cleaning Near Me

This review comes a little over a year AFTER first hiring Amazing Maids. Happy to say, Maria and her team are still going strong at our house. Other cleaning services have always started off strong but their enthusiasm has always dwindled and things went uncleaned. Not here with Amazing Maids! We've made this team a regular occurrence in our household and its paid off. Every time we come home, after Maria's army has been there, its always fresh, bright and clean. they've been caring, understanding, reliable and flexible. It feels like no job is too big or too small and she's been very good about working around our schedules. Also good to point out, they go the extra distance...: - When we moved homes, they even coordinated with our movers; pre-cleaning the new house and then cleaning the old house, after we'd moved out. - She's also provided cleaning service at some of our parties too. All in all, We're loving Amazing Maids and commend their terrific work. We'll check back in with you in a few months, just to keep you Yelpers updated. read more

Started using this cleaning company year ago and was at first satisfied. I was first provided ckeaning service from husband and his crew. At first the crew was good, but became lazy and cut corners. Then the wife contacted me to use her crew. At first again her crew was great. Then the wife tells me she made an error in pricing my home and wants me to pay double!! We agreed on fair price and she cleaned several more times fir me. On my last two scheduled cleaning dates she canceled 1 hour before she was to be to my house. After this happening twice I no longer need the headache. I soend at least 3 hours preparing for her arrival and very frustrating when the crew does not show up. Very unprofessional Amazing Maids. Nothing Amazing about your lack of professionalism. read more

Amazing Maids - Home Cleaning Near Me

Made appointment for quote and Maria never called to reschedule or cancel. Unacceptable business professionalism and common courtesy. Stood up twice with no call. No more attempts. read more

I called up Maria the same day and she was very nice on the phone and told me that she can get here by 3:00pm, she end up coming earlier than expected which was 1:00pm. Good thing my wife was at home during that time so it was no big deal. Maria and her crew was very professional and they did an amazing job. They did a deep clean which cost more than your normal cleaning, but it was a price that I happily paid as the work they did was 1st quality. I would absolutly use Amazing Maid again for all of my future cleaning! Thank you read more

Flakey!!!! Stood me up with no phone call or text to let me know they weren't coming. After trying to reach her the entire day/evening she finally answered the following day and apologised and I fell for her excuse and rescheduled. And they stood me up AGAIN, never contacted me back at all this time to give a new excuse (and its now been weeks with no conract). She knew I had an appraisal being done on my home the next day and it was extremely important for this cleaning to get done and she still left me hanging and didnt give me time to call someone else. VERY FLAKEY read more

This is my first time review on Yelp. I changed house cleaning company a couple of time. At the beginning of time, they were good on the job, but they were same at last. I reviewed most of company and I chose Amazing company and I am realizing my choice was excellent. They do once a week. Fernando is so professional and always looking for something they can do. read more

Amazing Maids have blessed our home! I wish I could give more stars! Thank you Amazing Maids for the care you put into the work you do. Thank you for making the carpet feel wonderful under our feet and a safe place to play on, for the shine in our kitchen, the shine in our bathroom, moving the furniture to clean all the carpet, for dusting the not so easy to dust places, for walking into our home with a smile and "can do" attitude. Thank you for accommodating last minute extra requests and for focusing on what our individual home needed. Thank your for all the touches that show your team is above professional. When we saw how our wedding cake topper was brought out and proudly displayed (it had been previously pushed aside from everyday clutter), we knew it had been arranged with care from Amazing Maids :) My family cannot thank you enough!!! To all the Yelpers out there: You would be LUCKY to have this team. read more

What a awesome group of ladies! Truly to good to be true, yet they are.. My angels!! I am so blessed to Find them!! I have had some giant jobs like cleaning grandma's attic and they did it in just a few hours! Pet, kids, parents & grand parents are loving this team!!! Thank you! Thank you! Thank you!!i read more

The owners are pleasant however they constantly cancel or are late they are fast with cleaning but are unreliable I would not recommend them if you need people to be timely and reliable. read more

Try to get them to actually show up. 2 days they jerked me around with lame excuses. And this was after making an appointment one week in advance. They left me hanging and I end up blowing 2 days and now I have to clean the house myself. Never again. Don't be fooled be the Bible verse on their business card. They don't mind lying to you read more

I will definitely using Maria's services regularly. They are fast, friendly and efficient. I love the way my home looks! Thank you! read more

Amazing Maids - Quick and efficient - Home Cleaning Near Me

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Maria and company exceeded all expectations. I found their service through Yelp. I had a rental that needed a final clean before tenants moved in. The unit looks great. I will use them again for properties in their coverage area. read more

Bad experience. They did not show up for the appointment for consecutive two times. The first time the owner said she did not have my address, but she got my cell, she could have called for my address.The 2nd appointment me was at 1:00 pm, but it was already 2:00 pm they still did not show up. i called to find out what was going on, then the owner said they were running late and could not come to my home until after 4:00pm . The called dropped two times during our conversation and I needed to keep on calling the owner back . The Owner never called and apologies in advance for the delay and never apologize for never showing up. read more

If I could give 0.1 star, I would! I have only had "Amazing Maids" come to clean my 1200 sq ft home and been terribly disappointed after the 1st time. The 1st time, they cleaned well and we agreed on every 3rd Friday of the month. Come Friday, I call to confirm. "Oh I forgot!", Maria said. She offered for 3:30 PM Friday, which of course didn't happen. Ok, I was willing to accept that stuff comes up. So she offered the following Monday @ 8:30 AM. Come Monday, the cleaning crew WAS A NO SHOW, NO CALL! I had to reach out to Maria to find out what happened. This was annoying and very frustrating because my time was wasted, I could have been at work but had taken time off to wait for the cleaning crew. There was no courtesy of a phone call to reschedule. Not even an offer to it make it up to me. WHAT BUSINESS PERSON DOES THAT TO A CUSTOMER? They have no consideration, therefore I would not recommend them AT ALL. read more

These women did an absolutely amazing job on my mother's condo, while she was hospitalized. Trust worthy and impeccable. They did such a great job my sister in Wisconsin said she wished she could fly them out there, when I forwarded her pictures of my mother's place. I will most definitely use there services again and highly recommend them!!!!!! read more

They came in on time, however the cleaning ladies did not clean inside stove, dust still present once I vacuum. If I had not lifted my sofa they would not even vacuum that spot. My last and final comment is that they use the same rug to wipe floor of my bathroom to the bedroom. That's a big mistake. Cross contamination of spaces within my condo. I had to wipe and sanitize every floor. I was charge $100 for a 800 sq FT condo. I DEFINITELY DONT RECOMMEND THIS BUSINESS. read more

Scheduled a cleaning recently. They showed up more or less on time (about ~20 minutes late). When they got here, they said they would not clean bugs. I told them before hand we recently sprayed for bugs and that we needed help with the kitchen and putting all the dishes back in. It would not have been a big deal, we could have gone elsewhere for help. Really pissed that I took off work to wait for them and they just peaced out. Just said you want the easy jobs next time and I'll move on. read more

I called in to get a move in cleaning on Saturday, so I can move in on Sunday with no mess in my house. They scheduled me for Saturday afternoon and I got this text message Saturday morning saying she doesn't have the truck today so she can't come! This is unbelievable! How am I gonna find a replacement house cleaning to serve the same day! Now I'll have to move in the dirty house! Thank you Amazing Maids for ruin all my schedule! read more

I originally gave this business 4 stars after the first service but I had to change it due to lack of customer service follow up, poor quality of work and the lack of professional ethics. I will not recommend this business. read more

I scheduled an appointment to have my house cleaned 2 weeks in advance. The women showed up to clean on time and asked to have a tour of the house. I told them I what I initially was quoted but they said it would be more and they needed to speak with the manager outside. After waiting 30 minutes I walked out and noticed they were gone with no notice at all. The manager had no clue of this and said she would get back to me. I will write another review if she can make nice of this situation. read more

Maria was amazing. Couldn't ask for a better house cleaner. She showed up with two other people and they were super professional. I finally found my go to maid service. A+ read more

I hired Amazing Maids to clean my mom's house for her birthday. I felt the pricing was fair and they were right on time. My mom was so happy with her stove. She was going to buy new parts for it because she could not get it clean. These ladies made it look like new! The only reason I took a star off is the light switches didn't get wiped down (and they really needed it) and they didn't do the glass slider in the living room. However, the slider was open so I think it just got overlooked. I would definitely hire them again. read more

Servanto and his team were prompt, polite, professional, and very thorough. Servanto communicated well with me, explaining what exactly will be done and the cost for services before having his team work on my mom's house. When they were done, he conducted a walk through with me to show what was done and any limitations to what they couldn't do ( stains on walls that can't be removed, etc). They were easy to work with. I would hire them again if/when I need a house cleaning service! read more

I'm very happy & pleased with their work they did such an amazing job! Maria was very sweet and easygoing she came in asked me what I needed done and she and her crew got right to work. The price was reasonable . She had 3 girls with her, they were all nice and perfesional. They did our whole house in 2.5 hours which is awesome since they did so much detailed cleaning. I will definitely hire them again. Thank you amazing maids! read more

Great Team!! First time using this service and was VERY happy with the outcome. There was an unexpected construction project at the condo we lease due to flooding, so needless to say my house was just overly dusty. Servando and the ladies cleaned up absolutely everything, came home and it definitely put a smile on my face. The cute towel animals are a complete PLUS!! read more

I found amazing maids on Craigslist a year ago. I specifically liked how articulate their post was written and stood out that they were in their own words "meticulous". I had tried out about 10 different companies and each one always felt like it was missing something or just plain awful. Servando and his team arrived and educated me on the process of cleaning, from the ceiling to the ground. Every square inch is polished and perfected. The honest truth is that in my entire life I have never experienced such a wonderful clean that leaves you feeling refreshed, organized and happy. My mother owned a house cleaning company for years and Servando and Maria exceed her quality, which I never knew was possible. They clean my vacation rental and my home. No matter how filthy someone leaves my vacation rental they go through every single drawer, utensil and linen to make sure that their are no surprises for the next guest. They are affordable and worth every penny. I have had them about 20 times now and each time gets better with their new products, arts and crafts with toilet paper and linen swans and flowers. The best part is that no matter who arrives from amazing maids they are always consistent in cleaning and it is the exact same quality every time. I told them to start a yelp so people would know how amazing they really are and they finally have one. Try them out and you will be so RELIEVED you did and aren't hopping around to find your money's worth and someone who makes you feel happy in your own home, which is the most important thing to me! I really appreciate all that you do for Shane and I. Thank you!!! (They cleaned both vacation rental and my house today - same day) What would I do without you! read more

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I live with my grandma whose in her 80's and is ill so cleaning is not an option for her. I work and go to school full time so it difficult for me to clean as well and we have 3 dogs that are both indoor and out. I found Amazing maids at a perfect time. They do live up to their name Amazing maids!! Servando came in and did a walk through with me on what should be done and at the same time asked what I wanted to be done and what I didn't want to be touched. He talked about how the products that they use is better quality for my grandmother. This company looks for the best interest of their customer and aims to please them. I highly recommend them. My house looks amazing and smells amazing too!! read more

Been using their cleaning service for about a year now, detail oriented and do not rush. They stay as long as it takes to finish the job, leaving my house spotless. Never have complaints. read more

After a total knee replacement and not being able to get around well, my hubby found Amazing Maids to have our house cleaned. It's been 3 months today, and I'm still using Maria and her wonderful crew. These ladies do an excellent job every time! My bathrooms and showers are spotless. Our hardwood floors get a good cleaning and light damp mop. Everything is dusted and polished and carpets are vacuumed well. My kitchen is cleaned. Appliances and stove is sparkling and the trash is emptied. It's easy to get in touch with Maria and Amazing Maids. My hubby just texts her and lets her know we need her services, and she'll come out within a couple of days. We'll be using Amazing Maids definitely in the future! read more

Unbelievable customer service and quality. I am a college student moving out of Newport Beach, CA and Servando cleaned up the most ridiculous dump of a house this evening. This was our third time requesting her service and each time he never disappointed. We had a list of very specific tasks that needed to be completed and he accommodated and fulfilled each task to the T. Extremely flexible with the price and with the different cleaning tasks. I highly recommend calling and requesting Servando as a cleaning service. You will not be dissatisfied! read more