WILL, from the GREEN TO CLEAN DEPARTMENT, came out to do a Green to Clean on my pool. He did a…read moregreat job. He went the extra mile to retrieve an umbrella from the bottom of the pool. THANK YOU WILL, for a greatly appreciated job well done. LOUIS, in the REPAIR DEPARTMENT, helped me out in a difficult situation and I so appreciate all his efforts. THANK YOU LOUIS. DAVID, from the Electrical Department did a great job replacing the pump switch. Thank you DAVID. This pool is really stressing me out.

We've used Priority Pools since our brand-new pool was completed three years ago, and the…read moreexperience has been extremely disappointing. In that time: * The heater has failed twice (and is currently not working again) * The chlorinator has been replaced * The pool lights have been replaced twice * The silver quartz finish already looks stained and bleached Maybe some of this is poor Hayward Industries equipment, but it's hard to know because the service tech changes constantly -- about every 6 weeks -- so there's zero accountability or continuity. This is a saltwater pool, yet instead of properly diagnosing or maintaining the chlorinator system, they routinely dump gallons of liquid chlorine into the pool every week. Actual "service" often feels limited to: * Emptying the leaf basket * Lightly brushing the pool * Adding chemicals And nearly everything beyond that becomes an extra charge: * Chemicals? Extra. * Filter cleaning? Extra. * Repairs? Extra. * Someone coming out because the system they maintain stopped working? Extra. Worse, many of the techs seemed unfamiliar with how the equipment even operates, making service calls frustrating and unproductive. What really bothered me was adding up the actual cost over three years. Once you include all the side charges, repair calls, chemical add-ons, and maintenance fees, the true cost is easily several times higher than the advertised "weekly service" price. The marketing and online reputation look polished, but our real-world experience has been expensive, inconsistent, and lacking accountability.

Payless and get more! Chant it loud and proud so that the folks in the back are reminded of a funny…read moremarketing phrase of yesteryear, where the consumer truly felt like the service received is commensurate with the payment rendered. Nowadays, pay more and get less has become a far more common trope than people realize. Consider it a sign of the times; a blight in the era of post-inflationary prices, where the sticker shock still holds you hostage in your own home, twists your arm and makes you scream uncle until you forfeit over your credit card because your options are as limited as buffet choices in this town, but I digress. This isn't a review about spoiled imitation crab cakes and all you can eat Doritos at The Feast (or was it The Beast?), but instead, it's about three guys doing the lords work and saving Vegas pools one acid wash at a time - spoiler alert - (whispers) they do SO MUCH more than just scrub plaster and blast tiles. More on that in a bit. Payless Pool Service became a family favorite, so-much-so, that we've used their service a handful of times in the past year and we don't plan on using anyone else to come near our pools. Jaded pool guys with a bad tan and every other word uttered being "bruh" is not part of the Payless credo as these classy chaps exemplify the professional attitude you come to expect from a family run business. With Steve running point and Danny and Diego on the wings grinding away calcium buildup on tiles and plaster, you can rest assured that you have experts that are committed to getting the job done right the first time. Let's start with the initial call. Steve promptly answered and said he could stop by the next day to assess the condition of my pool. Upon arrival, Steve took some measurements and asked if we'd like to also sandblast the tiles, as the calcium buildup was enough to start our own cheese farm. He showed us some pictures of the work his crew had done in the past and it didn't take much to convince us that along with the acid wash, the tiles DEFINITELY needed some much-needed TLC (see photos and compare for yourself). As far as pricing goes, I personally thought the quote was more than reasonable for both mine and my parents pool, especially when you consider how much work these guys did in the span of a few days. Not only did Diego and Danny sandblast the tiles back to 2004, they even made the plaster whiter than Erik Estrada's smile. Additionally, I had asked Steve if they could install a new vacuum side port, and without hesitation he said, "not a problem, we'll take care of it." (gasp!) Come again? You'll take care of it and not nickel and dime me!?! How refreshing that there are people out there willing to go above and beyond for a job, which just tickled my heart. It's the small things/gestures which makes a business shine in the eyes of the customer, because it's such a trivial thing for them that it didn't require a separate quote. Same with Diego when he finalized my parents' job. They just purchased a new Zodiac MX6 vacuum and needed help with the initial operation. Without hemming and hawing or hand-wringing or face contorting, he said "SURE!" took the vacuum and its hoses out of the box and showed us step-by-step how to get the most out of it over time. These guys are such a delight to work with that I think the three of them should hold a TED talk for a lot of other contractors and service technicians in the valley on how to exhibit a professional demeanor, while still remaining affable and relatable to your customers. Kudos! Total time was no more than three days from drain to fill on both pools, which is about the amount of time it took you to read this Yelp! review, right? ;) Additionally, Diego returned and balanced the chemicals, took care of cleaning the pool filters and vacuuming up the remaining sand left behind. Payless also covers a whole litany of other services for your pool. We even asked about re-plastering and resurfacing the Kool/Cool Deck at some point in the future, and along with our initial encounter with Payless, they even repair old Jandy Valves. If you're looking for someone that values your time, gives you top notch service and isn't trying to bleed you dry with outrageous pricing that is so prevalent these days, please consider giving Steve and his guys at Payless a call for a quote.

Steve was great to work with. He communicated clearly and repaired my broken pool cleaning system…read morecorrectly on the first attempt. I highly recommend Payless Pool Service!

Always professional and extremely knowledgeable. I have had two outdated pool pumps replaced by…read morethem and would highly recommend them for all your pool services. They answer quickly and were quick to schedule and complete the services with no surprise costs or deviations from the estimate. This is our go to pool service company.

Jose and his crew have been amazing! I could not say enough good things about J Pool Service! They…read morewere quick to answer my questions, knowledgeable, well priced, and taught me about my pool. Highly recommend them!

I've had 4 pool companies over the years. Most were inept or dishonest. Caught one on my camera…read moresabotaging my equipment and then tried to charge me $1500 to fix it! Then came Puddle Pools. The service is absolutely top shelf! The weekly detailed report is emailed at the end of their service with photos and water analysis. They are super responsive and the value for what they charge is excellent. I can highly recommend them if you are looking for a new pool company.

Great company and it was a pleasure to do business with. My pool wasn't being maintained by my ex…read morehusband for months and turned into a swamp that even an crocodile would've rejected. Owner Matt and his tech Jesse reached out and took care of everything for a reasonable price. Wouldn't hesitate to use them again.

Best pool service in town!…read more I have used Moore pools & spa for several year. They are a small family run business. Professional & dependable. D is my weekly pool service man. Regardless of the weather he shows up. Same day & same time. If you are looking for reliable professional pool service, Moore Pools is it!

I have been using Moore Pools and Spas for the last nine years. They have been nothing short of…read moreoutstanding! My technician, Dee, has serviced my pool for almost all of those years. He even sends me a picture after every service call to show me how sparkling clean the pool is. I appreciate his hard work and dedication. My pool is always so clean!

It's no surprise that this business has a 5 star rating. I am beyond impressed and grateful for…read moretheir assistance. I had a technical issue with our pool. I know, anyone else could've easily taken advantage of the opportunity with a diagnosis, service call, and expenses. But, not these owners. They helped me over the phone and even followed up, to make sure my issue got resolved. This was the second time I had to reach out to them. The first time was a few years back, in which they helped me out too. I do my own pool maintenance, but without a doubt, I would definitely have them clean and maintain my pool if I ever decide to call it quits. Good to know there are good honest businesses out there and not everyone just looking to make a quick buck. Thank you guys so much!!!

One of our pumps went out right after filling up our pool and Hammerhead was quick and helped us…read moreget it back up and running!

I've had Aqua Pro Care for a few months now, so I can attest to several months of service:…read more 1) GREAT COMMUNICATION- if he doesn't answer outright (and he often does!), Martin returns phone calls almost immediately. He texts in advance of arrival, and answers all of my questions throughly 2) RESPONSIBLE- My #1 ask is to be an early early pool clean. I work from home and the hubbub of someone in the backyard freaks my dogs out, so it's good to get all of the excitement over before my workday begins. Martin and his staff (shout-out to the WONDERFUL Jordan Gonzalez!!) accommodate this SO WELL, and I'm just tickled to see them out there first thing Monday... THANK YOU THANK YOU you guys, you make my week start out perfectly1 3) HONEST- I didn't realize that I was accidentally overpaying (if you pay via Zelle as opposed to credit card you get a little discount) and Martin caught my mistake and made it right. I SO APPRECIATE that! 4) TRUE PROs- Martin caught a little leak from our filter tank when he first began service (my previous pool guy, who ghosted his entire client base for weeks when he hurredly moved out of town and didn't tell anyone), must've been ignoring it!). Martin patiently problem-solved with my husband, and took his time to consider the most economically conservative way of addressing the issue... resulting in a perfect fix that was mostly free! (just needed some lubricant!) Now... it seems every.single.time I write a review for a Las Vegas pool service, they wind up ghosting me, moving out of town, divorcing their wives and giving up the business... Aqua Pro Pool Care.. please please, I beg you, HANG IN THERE for the long haul with me! I want you forever! :)

Martin was amazing. I contacted him late last week about taking over the maintenance of my pool. He…read moreshowed up today for what I thought was just for him to give me a quote. Instead he got started right away!! My pool got really dirty because I was having cool decking installed. Martin came and cleaned and did chemicals. It looks so sparkly clean again. Thank you Martin!

Quick, easy, and fair pricing! VPC fixed our leaking pool pump and explained everything…read moreclearly,will definitely be using him again in the future.

Traveling 90% of the time has plenty of challenges when you own a desert home with a pool. I have…read moreto count on my service providers to be more than just reliable and honest, I need real time communication and follow up and Vegas Pool Care goes above and beyond to be sure when I return home with no notice my pool is perfect every time.

Ị was very impressed with the quick response, follow up, and reasonable rates. Technician Derek…read morewas very proactive, informative, and his customer service was awesome! Thank you for repairing our salt water pool!

Only used them a few times. Guess we didn't have clear communication and subsequently they canceled…read moretheir service to us.

Bernie was great to work with and the prices are reasonable. Best quote for draining pool and…read morewashing and refilling. Used them for weekly service. Would recommend.

Quick response and service! Bernie came out to give my above-ground hot tub a deep cleaning. He was…read moreeasy to communicate with, easy to schedule, and transparent with pricing and service. I will definitely use his services again. Thank you!