We just had Atlas replace our 35 years old gas furnace. I'm a retired GC, and I've got to tell…read moreyou, these guys are the best of the best! From my first contact with Aaron and his clear, concise bid to the field prep visit by Scott to the two days the high competent and respectful days the installers spent here, it was a joy. Honestly, in my entire career as a general contractor I never had the experience of dealing with a subcontractor who got it 100% right like Atlas did. And, as a footnote, they send out a very nice little box of cookies at the end of the job. Go Atlas!!

Attempt 1 at an estimate, no showed. Attempt 2 at an…read moreestimate, scheduled between 10:00-12:00, showed up at 12:45, and was wrong person. Attempt 3 at an estimate, scheduled for between 2:00-4:00, shows up at 5:45, at which point was too late as were just about to leave the house. Person (I assume scheduling manager) then calls me asking for a fourth try at this. She was very polite and apologetic, but in what world would they have earned my business like this?

This summer our AC died as it was over 30 years old and very inefficient. I reached out to three…read moreHVAC companies and obtained several quotes. Chose Galaxy for several reasons: First, Matt Miller was the person who visited and spent a lot of time with me explaining everything. He also gladly accepted follow-up phone calls. Matt was very professional and also very fair on the pricing; I ended up choosing a high efficiency system. Galaxy's 3-man install team was great! Ramiro, Mohammed and Vladimir were efficient, smart and professional...they did an outstanding job with the installation, took the time to explain everything and knocked out the install in just over 1 day. Thank you Matt, Ramiro, Mohammed and Vladimir!

Had a great experience with these guys. My outdoor AC unit suddenly stopped working and they…read moremanaged to send Constantine pretty quickly to take a look. He arrived on time, found the problem right away and fixed it quickly. He also took time to explain what happened and what he did, and even went beyond that - gave me some useful tips and showed me a few maintenance things I can easily do myself. Really appreciate when someone not only fixes the problem but also takes time to explain everything. Great service, very professional and helpful. Can't recommend them enough!

We took advantage of the free design services for a heat pump heating system offered by QuitCarbon…read more After completing their home assessment questionnaire they gave us sizing, pricing and rebate information. QC referred us to Harry Clark Heating and Air Conditioning for a complete upgrade to replace our gas furnace. HC owner Don Marshall spent an hour and a half assessing the existing heating system in our 1908 home, answering all our questions and providing a detailed quote for a two zone system the next day. After reviewing the quote with QuitCarbon, we decided the price was competitive and chose not to get other bids. I should mention that I'm a licensed mechanical engineer and have lots of experience working with contractors. Armando Hernandez and his crew completed the install in one week and we were up and running on day 5. The quality of the workmanship was excellent. Armando addressed my many questions and was a pleasure to work with. There was an issue with a defective part in the air handler. The project manager Matt Schwoyer was able to resolve it with their supplier, and the part was replaced the following week. Everyone at Harry Clark was professional and responsive throughout the whole project. We are pleasantly surprised with the improved and consistent comfort level in our home and would recommend HC to anyone considering a heat pump retrofit.

My furnace was out for two and half years, so I thought it would be a good idea to get it fixed…read more In addition, I bought a smart thermostat and wanted to get it installed. I opened a project on Yelp and went with Harry Clark. Oscar was the tech who came out on the scheduled appointment date. He was very tidy wearing shoe covers and after climbing his ladder to get into my attic, he was able to determine that it wasn't the pilot light that was the issue with my furnace, but it was simply turned off. He turned it on and then went to work installing my smart thermostat. After he got it installed, he showed me how to adjust the settings. Finally he also examined my living room fireplace and showed me where the switch was inside the panel to turn it on. He was clean and efficient and I'm very happy with the service. I called them later and asked to be put on a list for annual furnace maintenance. High recommend Oscar and Harry Clark Heating and Air.

My AC blower stopped working so I called EHC. Eros came over in less than 1 hour (on a Saturday!)…read morebecause his team had done prior work on my system 3 yrs ago to replace a blower motor and he wanted to inspect and make sure it was quality work. Turns out the replacement motor was fine. The motor capacitor went bad. It was a relatively quick fix. Thank goodness, because its 95 degrees out this weekend! Thank you Eros and EHC.

My AC stopped working at 6:30pm the night before a three day heat wave. EHC was the only company…read morethat was able to come out same day to check out what was going on. Noel arrived within ten minutes, quickly identified that the control board needed replacing, and gave me a few options. He was able to get the replacement ordered with next day delivery and squeezed me into his already-packed schedule to get it installed. Cost was incredibly fair. Highly recommend Noel and the EHC team.

This review is based solely on the initial contact, consultation, and estimate, as I did not have…read morethe work completed by Jazz. My initial contact with the company was excellent. The person who answered the phone was professional, patient, and courteous, even as I worked through my concerns and asked some repetitive questions. At no point did I detect any frustration or impatience, which I truly appreciated. Jazz was also able to schedule an appointment for the following day. Joe was assigned to provide my estimate. He arrived on time and had a great attitude from the start. He was patient and willing to listen to all of my concerns, answer my questions, and discuss different alternatives. Before leaving, he provided a detailed quote with different payment options, which made it easy to understand the choices available to me. I requested the consultation because I was experiencing water hammering when using multiple fixtures. Since diagnosing water hammering can involve a process of elimination to determine the underlying cause, I received different opinions and recommendations from the plumbers I consulted. Jazz recommended installing a new water hammer arrestor along with a washing machine box. One thing I especially appreciated about Joe's explanation was Jazz's no-frustration guarantee. As it was explained to me, if additional issues arose during the repair process, Jazz would address them at no additional cost. My primary hesitation with moving forward was that installing the new washing machine box could require cutting into the wall. I was advised that Jazz would replace the drywall, but I would need to hire someone else to finish the mudding and painting. I understand that this may be standard practice in the industry, so I don't consider it a negative reflection on Jazz. It is simply an additional project that I am not interested in taking on at this time. Ultimately, each plumber who provided me with an estimate had a different opinion about what might be causing the water hammering. Given the uncertainty surrounding the exact cause, I decided to start with the simplest and least invasive solution: installing a washing machine water hammer arrestor, which was recommended by another company. Although I ultimately decided to pursue a different approach, I had a very positive experience with Jazz throughout the consultation and estimate process. I especially appreciated the excellent customer service during my initial call, the quick scheduling, Joe's professionalism and positive attitude, his willingness to listen to my concerns, and the clear options and pricing he provided.

Jazz was first responsible for fixing our broken dishwasher. The professionalism and education…read moregiven freely to me during the process really stood out. They hit another home run when Isaiah and Monty were assigned to a plumbing issue at my house. It was a hectic week to start, topped off with a backed up toilet that started to overflow. After I turned off the toilet and used a plunger and some elbow grease to fight back the overflow, I knew I needed a professional opinion. Turns out, Jazz not only fixed a huge backup of sewage, fixing the immediate issue; they did it with such professionalism that I was really impressed. Monty and Isaiah were a great team. Special shout out to their non-pushy approach. I really appreciated the speed, efficiency, professionalism and honesty that these associates demonstrated. The folks on the phone, such as Mario and Adrian/AJ, are also fantastic and really made the process easy end-to-end. Well done, Jazz. That was excellent overall value and the highest-quality service I could ever ask for.

Three years ago, our Nest thermostat developed a glitch, shutting down the heater if we raised the…read moretemperature by more than 3°F. Since it wasn't a major issue, we accepted it as a minor quirk. During this year's regular maintenance, technician Denali Boyd noticed this issue and offered to fix it. Denali visited twice, consulted with experts, replaced the circuit board, and made sure everything worked flawlessly. He genuinely embodies the saying: "Winners find solutions." Thanks to Denali's persistence and professionalism, our heater is finally working as it should. Dedicated professionals like him build a company's great reputation, and we are deeply grateful for his dedication. He earned Hassler Heating another well-deserved 5-star review!

I had their estimator come out to give me an estimate on a new gas furnace, a replacement. They…read morewere pushing the Navien, which I wasn't crazy about because it introduces the additional technology of using water into the system. But, the guy wasn't listening to me, give me this five page estimate that you needed a law degree to get through. Then, the guy tries to put a hard sell on me, which left me cold. Plus, there price was high, so I went with Atlas who was very professional. Finally, I did a bit of research and found out that Hassler was bought out a few years ago by Seer, a group that now owns 23 HVAC contractors.

I called Air Flow Pros to get a 4th opinion about the repair of my 30 year old heater which stopped…read moreworking and had the good luck to speak with Rudy. After discussing my problem he asked me if I called PG &E. I said no, why should I do that. He said have them check out the furnace for carbon monoxide leaks, pilot light issues etc.and if they say that it needs repair Air Flow Pros will then come out to evaluate the situation. Three days later PG&E checked out my furnace checked the pilot light, replaced a thermocouple and reset a fuse hookup and the furnace was functional again. I was so impressed that Rudy suggested that I call PG&E first, that if I ever need to have my furnace repaired, I will call Rudy and Air Flow Pros. It is clear that they are in business to provide the best, honest, professional and exceptional service available. By the way, the other three opinions were that I needed a new furnace because mine was unfixable!

Called this company needing a company to service my mom's condo. The guy who answered said what…read morekind of unit is it? As an average joe who does not work in the industry I simply asked, "How can I tell? I'm just an average joe." He replied, "Well, you're just going to have to take a picture and send it to us." So first of all, the unit is in the ceiling of my mom's condo and screwed in. I don't think I should have to mess with it by trying to open and take a picture. Second, from a customer experience perspective any business worth their salt in this day and age should be considering their audience and try to be helpful rather than make the customer do the work. I don't know why I thanked him before I hung up.

Polite, competent, and reliable. Easy to contact; good communication. top quality work.read more

Update: After the…read moreinitial review I posted, they got in touch with us and paid us a visit. They installed the vent covers and checked for electrical issues. @angie- We had posted the earlier review because we made multiple calls to your team and you only once proposed a time that didn't work for us, which was upsetting because we had made multiple attempts at that point.

Angel and his team did a whole home mini split system for me…read more It is comprised of a 4 zone unit for the bedrooms and then a large single zone unit on the other side of the house for the kitchen great room. All of the bedroom units are flush mounted in the ceiling and look great. Angel was very professional and prompt during the quoting process. He managed procurement of the Mitsubishi system and then was very accommodating of our moving schedule based on other less reliable trades at the house. He was absolutely the most reliable and best communicating tradesperson that I have worked during my recent remodels. His team always showed up on time and did great quality work. I would highly recommend Velasco to anyone looking for an HVAC contractor. Great quality professional work at a very reasonable rate.

"I had an outstanding experience with VELASCO'S Heating and Air Conditioning Co. when my mini-split…read moreAC/heater system went down. They came out quickly and did a wonderful job getting it back up and running. It was clear from the start that the technicians really knew what they were doing with ductless systems--they diagnosed the issue right away and fixed it without any hassle. Professional, knowledgeable, and highly recommended!"