Came to this theater for the first time this past weekend. This is a good theater to bring kids…read moresince they have an arcade across from concessions. While they don't have IMAX , they have something called Cine XL. The seats in this theater are nicer and have a reclining option. Because this is attached to a large shopping center, there is ample parking and many options to grab a bite to eat afterward. My only negative feedback is that the pretzel had too much salt on it and I found myself using a napkin to dust off most of the salt it came with.

My first time at the Harkins theater was NOT the business!! My friend and I arrived well before the…read more2:35 pm showing of Obsession. However, the concession stand ruined our visit. I know we stood in line for at least 20 minutes behind ONE person who seemed to be complaining about everything. Once she was finally done, the guy who was standing to her left moves right in front of us and has an issue with his order (or whatevaaa)!! He eats up another 5 to 7 minutes before we FINALLY get to place our order. I had tried to move to another line as the cashier didn't have anyone in front of him although he had just helped a couple. I asked if he was taking orders and he said no, that his system went down. Ummm, okayyyy. So my friend was still standing in the original line where the guy cut in front of us and we finally got to order. The Chicken Tenders took up another 7 to 10 minutes before we finally got them. The lines started piling up behind us. We saw at least 2 managers but none of them seemed to be managing. I would think on weekends of all times, you'd have most of the registers open, but they only had about 3 or 4 up and running. Needless to say, by the time we got to our seats, we had missed the beginning of the movie. SMDH! It's really annoying that we paid for something and partly got ripped off (idk how much of the beginning we missed). And yes, I do know you can order food ahead of time online, but we tend to be indecisive sometimes so that's why we ordered when we arrived. Minus 2 stars for the crap service at the concession stand. No apology from the guy who took our order, either. 3 stars for the reclining seats in great condition, theater seemed to be kept up pretty well, and the food was hot and fresh. I guess if we come back, we are coming at least an hour before show time, and HOPE that we'll have a better experience.

4 stars for Harkins Arizona Mills IMAX. We went to see the new Mandalorian and Grogu movie and had…read morea great experience overall. One thing I really liked is that the IMAX theater is separate from the regular theaters and has its own dedicated area, including concession stands and bathrooms. It makes the experience feel a little more premium and less crowded. Concessions are priced exactly how you'd expect at a movie theater, but the food was actually pretty solid. We ordered the chicken tenders combo along with popcorn and a drink. If you order a combo meal, you place the order at the counter and then wait in a separate pickup area where they bring the food out to you. The tenders came out piping hot and the fries were crispy. They also have extra butter dispensers if you want more, which I always do. The IMAX screen is HUGE and the sound system was excellent. Honestly, there really doesn't seem to be a bad seat in the house. We sat in G21/G22, which looked close to center on the seating chart, and the view was fantastic. Nice bonus that there's also an elevator available for guests who need accessible access to the upper seating areas. The only reason this isn't a 5-star review is the seating. The seats were standard theater seats that rocked slightly. They were comfortable enough, but reclining seats with tray tables would have made the experience much better, especially since any food you order basically has to be eaten from your lap. One small touch that stood out: before the movie started, a staff member made a live announcement reminding everyone to silence and put away their phones. Most theaters just play a prerecorded message now, so that felt surprisingly personal and appreciated. Overall, a really enjoyable IMAX experience and definitely worth checking out for big blockbuster movies.

Today around 1:00 PM my husband and I purchased a large popcorn. The popcorn already looked old and…read morenot fresh when we received it, but unfortunately we ate some of it. While we were watching the movie shortly after eating the popcorn, I started to develop stomach pain. After leaving the theater, both of us experienced severe stomach cramps, diarrhea, and significant abdominal pain. Even now, we are both still experiencing stomach pain and it has not stopped. The symptoms have been bad enough that we are scheduling a visit with our primary care doctor. We wanted to share this experience so the theater can review their food handling and so other guests can be cautious. We hope management looks into the freshness and safety of the popcorn and butter stations.

I'd never been to Majestic before tonight nor have I reviewed a theater before now, but I just have…read moreto say, Lex (I believe that was his name) had so much charisma with the customers and such genuine positive energy (not the fake customer service kind) that he could easily work in fine dining. 5 stars for Lex. Super clean. Vintage vibes. Not tooooo cold inside like some of the larger chains.

I really don't know why this theater keeps letting babies into PG-13 movies. Sitting in opening…read morenight for a massive release right now (2nd time) and there are several kids in here, one making noise non-stop. Staff members walk right by like everything is fine. Sucks because I want to support the community but instead o will tell everyone to stay away.

Every theatre should be a dine in. Jimi honestly wanted to hit that button four more times but…read moreshowed great restraint. Jimi wanted some soda pop but also didn't want to have to go to the bathroom mid movie. That is the big flaw with movies theaters right!?! And the solution to this flaw is probably illegal. 5 stars

We used to love going here but the service has gone downhill and the place needs updating…read more Very slow and they only brought one drink (a soda), and we had to ask for the second one which then took forever. Seats can use updating as well, pretty gross!

This goes out to all my fellow cinephiles. Love planning a movie night here for all the movies I'm…read moretoo impatient to wait for on streaming platforms. It does have its quirks -the rewards program is pretty mid compared to AMC's- but joining at least gives you discounted movie tickets and discounted concessions. For someone that can't make the committment to go multiple times a week, this is honestly fine for me. I do wish they had something like the Harkins loyalty cup though. Their kettle corn is my favorite, and the snack pack is - in my opinion - the perfect portion size for one person to munch on. I'd skip on the pretzel bites. I also like ordering my snacks for pickup right before the movie so that I can just walk in and grab them - no need to stand in line. Some of the theater rooms have tables that swivel out from the chairs - this is gamechanging for when you have multiple snacks to hold. I don't think all the rooms have them though, but it was a very pleasant surprise the first time I saw them. I also love that the aisles are very spaced out and the height between each one is enough that you don't get peoples heads in the way if theyre in front of you. You get a clear view of the screen from every aisle. One time I went to a first screening of the day at 9:30am and the theater is advertised as opening at 9am, but the staff didn't unlock the front lobby doors until around 9:15. The other people there and I were a bit confused, but generally the staff is kind. Theaters and restrooms are clean!

Super clean theater, they always have THE BEST popcorn. Pricing is fair, seats are comfortable…read more This is our go-to theater. Staff is always friendly, I love that you can order your drinks/snacks ahead of time (when buying tickets online) and there's also an option to have your food delivered right to your seat!

Been closed since the pandemic. Not sure why they keep saying it's temporarily closed. Last time I…read morecontacted them they said to keep checking back. It's still closed and has been since march of 2020. No longer a temporary closure at this point. Would give it 4-5 stars if they were actually open for business. Update: Harkins gave the same non answer as a reply to this review as they do to everyone. Also got the same reply when I messaged them on instagram or facebook about this theatre. They are great at the copy and paste reply's.

the Valley Art was built in 1940 and Arizona's oldest operating movie theater…read more I really like the historical design of this theater, I thought this type of theater existed only in a movie. Inside the theater is very clean, and the bathroom was clean too. They have the usual Harkins drink and snacks. I went to see the Interview and the theater was packed. Attendant came on the stage before a movie started and greeted us. I haven't seen that forever. Due to the nature of the movie?, a police officer was standing at the lobby. I saw more staff here today than any other Harkins theater. Great and friendly staff, clean bathroom, interesting movie selection, I would definitely come back here again.

I had a great experience at the Regal Gilbert movie theater and would absolutely recommend it. The…read moreconcessions team was fun, friendly, and genuinely helpful, which made grabbing snacks a breeze. Bonus points for the cotton candy--it was fresh and surprisingly delicious. The theater itself wasn't very crowded when I went, but it was clean, well kept, and comfortable. The recliner chairs are a huge plus, and the seating is arranged in pairs. That does mean for a packed movie you might end up sitting next to a stranger--personally, I'm in the "the more the merrier" camp--but it's definitely something to know before you go in case that's not your thing. Between the comfortable seating, clean space, and great staff, this is an easy place to recommend. I highly suggest checking it out for your next movie night.

This is a good theatre for me because of the location. I've always enjoyed coming here. The main…read moredownside is when it gets busy they don't keep up with the bathroom cleanliness or stocked up. I went during thanksgiving break to see Wicked2 and really enjoyed it. There was a newborn in my row who briefly cried but parents handled it quickly, so it didn't bother me much. Overall I would still return just hope they improve the bathroom upkeep.

Wow, how fun to have your refreshments waiting for you when you arrive - and to go into a Dolby…read moretheater with reclining seats. This was such a fun time for us - we don't go to the movies often but wanted to see Hail Mary in the theater - so glad we did! Glad we have a theater option like this available - especially for certain films. I'll bet Avatar was amazing - couldn't make it unfortunately...next time!

This is one of my favorite movie theaters in the valley. The seats are comfortable, the popcorn is…read morefresh, and they keep the premises clean. Costco often has a Harkins deal in the gift card section that costs $29.99 and comes with two movie tickets and a $10 Harkins gift card. If you book in person, there's a $0.75 upgrade fee per ticket for Cine XL. If you book online, there's also a $2.49 online booking fee per ticket. Rosann at the counter today was so friendly and sweet.