PROS: Staff is nice, place is huge, shows many movies at once, has an arcade inside, and the theatre itself is clean CONS: The snack lines are always slow cause the workers take a while. OVERALL: I do recommend coming here, however, you just need patience if you're standing on the line to get snacks read more

This AMC has a convenient location on the fourth floor of the Palitsades Mall. You can order concessions ahead of your visit with a specified pickup time. Tickets can also be protected in advance with assigned seating. I won't bother reviewing prices because this is a movie theater. You know... They offer snacks, hot food, fountain drinks, beer, wine and of course, popcorn. Stubs members get a single free refill on popcorn and soda. The theater seats are spacious and comfy except for the seating on the floor level being rather useless. All seats have power and recline...when they work. During my recent visit, all 4 of our seats did not function/recline. Disappointing when you're paying a premium for the experience. I stopped at the customer service desk after the movie, told someone that happened and assumed I'd get a basic credit towards a future showing. Nope - the employee told me that I "should've come out and told them". Yeah, sure. The movie was starting and I doubt they'd pause the show to get an engineer to fix our seats...even if it might have been a simple solution. There are times where I've stood by the customer service counter and waited ten minutes or more for service. A simple compensation after the movie would've kept us satisfied. Poor customer service. read more

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Saturday, 25th April 2026 West Nyack, NY Rainy cloudy day 58°F 12:25PM - We were here to view the movie 'PROJECT HAIL MARY' with Ryan Gosling. This is a film made for the big screen - not at home. The IMAX film has excellent visual effects and outstanding surround sound. However, at 2 hours & 30 minutes the film a little bit too long. They could have trimmed it to 90 minutes - a bit boring slow middle, but a great beginning and fabulous ending. Plus, a there's a wonderful heartwarming story-line message throughout. Seating at the AMC cinema was very relaxing with comfortable recliner leather seating. Cinema is kept clean and up to date. Delicious hot popped popcorn. Perfect day for a movie. We rarely go to cinemas these days with so many streaming services, but AMC Palisades is worth the trip! Thank you! read more

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A chain movie theatre that has improved its seating to reclinable seats since long ago. If you want to save money on tickets, consider going on weekdays or mornings. Stubs rewards members also get discounts on a couple weekdays and it's free to join (but they try to upsell you and it's not worth it if you go very frequently). If you are a nurse, teacher or veteran, you can buy a black ticket through id Me and then you redeem at a kiosk at the theatre. The food and drink are pricey as expected. Only one thing that was negative: The water pressure in the bathroom toilets also leave something to be desired! It's near Chili's, Yard house, Asian place and a few smaller eateries. read more

AMC Palisades 21 - Entrance on 4th floor - Cinema Near Me - West Nyack, New York

Tuesdays and Wednesdays are the best days to go! Thankfully I was able to experience that and watch The Devil Wears Prada. The seats recline, it was easy to buy tickets and there were no crowds. We also enjoyed seeing the variety of food spots nearby, so I will come back here and make this a day out experience for my family! read more

It was 8 years since I last went to the movies and I didn't really miss it. There were a lot of reasons why, but I decided to go back and break my nice streak - and I was glad I did. With one of my favorite and go to theaters closing a few years ago, options were a little slimmer but the AMC Palisades was a location I was willing to go. There are closer options, but I choose not to go to those theaters. Things have certainly changed from 8 years ago (from my perspective anyway) and for the better. I ordered my tickets online and got to pick my seats, but in non-crowded theater it doesn't really make a difference. You can order concessions online, but I chose not to. There are other things such as memberships, rewards, and all that on the website. The seats are a LOT more comfortable that before. I thought superior stadium seating with decently comfortable seats was the last great innovation, but these large, comfortable and reclining seats were very relaxing. The cupholders were quite nice and convenient as well. The prices for concessions are what they are. I was more disappointed that certain merchandise wasn't there (such as those specialty popcorn holders) that the jackals take opening weekends and sell for high prices online. Any staff I encountered were friendly. Located in the Palisades mall, there are plenty of (free) parking options. I liked going back so much, I went twice in a short span and have plans to go back from now on a little more frequently. Glad I gave going to the movies another shot and I'm glad it was AMC. read more

AMC Palisades 21 - Cinema Near Me - West Nyack, New York

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This is a really nice movie theater in the mall that's easy to find. It's very organized and the food was good. Theater was clean. I wish the bathrooms were a bit cleaner but it is very spacious and has nice mirrors in there. Staff was nice and tried to work fast with our food and getting us into the theater. Def enjoyed this location read more

First time visiting this location. At first, I felt alot was going on in the lobby area with how the concession stand is just in the middle of the place. The staff were not the most friendly & even though I was the only one on line they talked amongst themselves at the concession stand until I finally just walked up to the register & let the staff know I was ready to order. The establishment had clean bathrooms & theaters. When I entered the theater I fell in love with the stadium seating & the extra functions to recline your chair(which was different from my Amc theater I usually visit). Great view from row G, seat 2. read more

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We had fun nice theater plenty of snack Options cool snacks and it is handicap accessible has plenty of parking probably my favorite theater to go to . read more

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It's 90 degrees in the theatre. Asked them to turn on the air conditioning to make it more tolerable. They didn't

I had a very disappointing experience at this AMC location today. I ordered the cinnamon sugar pretzel bites, but they barely had any cinnamon sugar on them. I politely asked if they could add a little more. The manager (or who I believe was the manager) took my request to the back and asked another employee named Kevin to add more cinnamon sugar. While I was waiting, I heard Kevin make a rude comment about me. I don't remember the exact wording, but it was something along the lines of, "They tryna get high cholesterol." Instead of correcting him, the manager laughed. I heard everything, and it was extremely unprofessional and disrespectful. This wasn't even my first negative experience. On another visit, I again ordered the cinnamon sugar pretzel bites, and they barely had any cinnamon sugar. When I politely asked for more, the employee in the kitchen rolled her eyes before adding it, making me feel like I was an inconvenience for asking for something that should have been on the pretzels in the first place. There's nothing wrong with politely asking for a little more cinnamon sugar on a product I paid for. Customers shouldn't be mocked or made to feel uncomfortable over a simple request. I hope management takes this seriously and reminds employees to treat customers with respect and professionalism. read more

Would say that these are the most uncomfortable chairs to watch movies in! Went to see Avatar recently and although the place was clean, I can't say that we were comfortable for the duration of the movie. read more

I come to amc middletown with my wheelchair bound grandson. The last few times we couldn't get in because of a state of disrepair. Today we are told it is a credit card only establishment. No cash accepted. What are people without credit cards supposed to do. I will not return to the always dirty and always disrepair AMC again read more

Really a 3.5 star experience but the movie was excellent so bumping up to 4. Visiting here is like stepping back in time 10 or 15 years. This is great for the nostalgia factor but no so great when you pay premium to see a movie. Everyone working there was kind and the seats were comfortable. Not the best quality picture but the sound was good. read more

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This is a great movie theater located in Palisades Mall. I have come here several times to catch a movie. AMC is located on the top floor next to several restaurants and bars. You can watch a movie after exploring the mall and having a nice dinner. For my family who don't enjoy commuting into the city to see a movie this is a perfect location. I like to visit this AMC because the prices are cheaper, there is more seating available, and you don't have large crowds of people. On the other side you don't get the packed, loud experience as you would in the city watching a big movie. Sometimes I would like to be in a large crowd when watching a Marvel movie like the Avengers. read more

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I've been here dozens of times. It's a large theatre located right inside the mall which makes it so convenient! Usually clean and not as crowded as you would think. read more

Not bad. Rented this place out for a bday with my friends and fam. Service was good and staff was helpful

The seats were extremely uncomfortable. The volume of the previews and film were too loud. My Apple Watch kept warning me that the decibels were frequently between 85-90. Not a fun experience for our family. read more

Reclining seats are always good but they need to do a better job cleaning. Seats were grimy. Sound system is great in 3D

4 17 year olds bought tickets for an R rated film and were told they had to be 21, then refused a refund - they gave them gift cards instead. I called to inquire and the associate hung up on me. They must have caller ID, because when I called back, they didn't answer. read more

Very uncomfortable seats. This is an ordinary screen. The IMAX is a lie. They don't have real IMAX

Super comfy chairs and very attentive staff. But I waited all day for movie theatre nachos and when I bought them and got to my seat and took a bite I was so disappointed. The nacho chips are not the original name brand ones they used to be. They came in a clear see through bag, with no name and they were absolutely disgusting. Last time I was there, I was given the option of one cheese and one salsa or 2 cheeses. They didn't give me that option, only one cheese for all these nachos. The cheese isn't the same either and it wasn't warm. For the $8 I spent, I was beyond disappointed. I will never buy nachos at this location again. read more

Review is for afternoon matinee. In to see Top Gun Maverick. Movie was outstanding! Mostly empty theater, with comfy recliner chairs and great sound system. Price was great for seniors at $10. Hard to beat. Clean restrooms and looks like lots of concession options of which we did not partake (just ate lunch). Top floor of the mall, easy in and out next door to Best Buy. read more

My 1 Star Google and Trip Advisor Review... AMC robbed me of $47.36! Fire alarm was pulled halfway through Ghostbusters. The process of evacuating the building and reentering took half an hour. No biggie. BUT after that the 's who were running the projector spend an ENTIRE HOUR attempting to get the movie to play. After a total of 90 minutes waiting, my friend and I ran out of time. I went to the service counter and explained to the manager that we have been patiently waiting for 90 minutes to finish a movie and that we simply don't have any more time and need a refund. The rude idiot handed me a coupon for a free movie (which is useless to me cause it expires in 6 days and I'll be working). He told me it's company policy not to offer refunds, even during an equipment failure. AMC just lost a lifelong customer! I'm also warning all my friends and family about the practices this greedy, publicly traded company uses. I'm also seeking out justice on social media. Lastly, on Monday I'm calling my stock broker and selling all my stock. DON'T GIVE THESE THEIVES YOUR MONEY! read more

AMC Palisades 21 - Cinema Near Me - West Nyack, New York

Came here to watch Doctor Strange and the Madness of the Multiverse. Pretty nice movie and nice movie theater. I enjoyed the reclinable seats and how spacious the room was. I also liked how much cheaper this place is vs NYC. Didn't have to fight any crowd and there were tickets available on the release date. Definitely worth coming more to this place to watch fresh out of the oven movies without having to fight any crowd and be able to thoroughly enjoy and have a peaceful and meaningful experience read more

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The service. They are getting paid below minimum wage to care about age requirements. Me and my friends are looking at the age of above 18 and we left our wallets and she wouldn't let us in to see a movie that's seventeen and above read more

Now let me express my experience watching "The Nun 2". When I tell you they better off letting monkeys at the zoo you wouldn't tell who's worse. The people are cackling and just being an utter distraction to those that just had nothing better to do besides watch this, but unfortunately we couldn't even do just that. To those who came to watch this experience at Sept 30th. I wish you all the worst and this movie theater is just ghetto as it can be. If I can give it zero stars I would. read more

AMC Palisades 21 - Cinema Near Me - West Nyack, New York

This is the second AMC theatre I've been to while visiting the Tri-State Area, and I have to say, the one in New Jersey beats this one by a mile. That's not saying that I didn't have a great time here (and the movie we saw, "Ma", was surprisingly good), but in terms of cleanliness, I'll have to give the Palisades AMC a lower rating. The bathrooms... YIKES. It was a toilet paper extravaganza with wet floors. The theatre itself was one of the smaller ones, so you got to feel like you were at home watching a movie in a swanky private screening room.. that hadn't been cleaned up in a while. There was a mysterious soggy napkin containing God knows what in the cupholder of my seat, and thank goodness I had my hand sanitizer on me after I disposed of whatever that was was. Eek. Besides the obvious need for a more thorough cleaning of the theatre, I did enjoy myself. They have a wide array of (expensive) movie snacks - even a few tasty looking gluten free options - chocolate covered pretzels for the win! I was also delighted that they had the Coca Cola Freestyle machine with all the unique flavors of diet sodas for me. I LOVE Diet Raspberry Fuze Iced Tea, but it's impossible to find, so I was happy to sip one whilst watching the film. We'll probably be back, I just hope they clean up the place a little more before we do! read more

Shout out to Sabrina. She was awesome in helping us out using virtual vouchers and got us to our movie in time. She is an asset to your organization and her hard work and excellent attitude should be recognized. read more

Great theatre with reclining seats! Deals for movies that play before 4pm. The place was clean including the bathrooms. I highly recommend this theatre. read more

This is my first and last time visiting this theater. To say I was disappointed is an understatement. My friend and I drove about 40mins to watch Who We Are: A Chronicle of Racism in America. When we arrived the staff at the check-in and the concession stand were super friendly and welcoming. We purchased our popcorn and drinks and proceeded to theater #6. At this point is where everything went downhill. The theater had a slight smell of wet mops as soon as you entered, but I ignored it because I was so excited about the documentary. The more we walked into the room the colder it got. We walked to our assigned seat but couldn't sit there because it was wet and sticky and didn't recline. Luckily, we were the only two so we shifted our seats and tried to make the best of it. After a while of sitting in the freezing theater with gloves and my winter coat on, I decided to go and ask for the heat to be turned up. When I got to the service desk, there were 3 or 4 people behind the desk laughing it up and hanging around. I told them that the theater was unbearably cold to the point where my nose was running uncontrollably. One gentleman said that he would adjust the temperature. I said thank you, used the bathroom, and then back to the icebox with hopes that the heat would get better. Sad to say nothing changed. At the end of the movie, my friend again spoke with a staff member, Jose, a manager. He provided what I would consider poor behavior of a manager in addressing a customer's concerns. No, we didn't want a refund because we can support the only black film that was shown during this time of black history month. What we want was for them to correct the issue at that moment and apologize for their shortcomings read more

I typically enjoy this theatre. Unfortunately, this visit left a very distasteful feeling for a few reasons. The theatre room we were in was EXTREMELY cold. We did complain to a manager (Jose) who apologized and said "there's nothing else I can do but turn the heat up." For clarification, I prefer cold temperatures... but this was uncomfortably cold! The manager insinuated that if we wanted a refund we should've requested it before the movie ended. My friend and I were the only ones in the theatre. This was the only black supporting movie playing and we wanted to ensure that the documentary profited from our support. Otherwise, we would have left. I have been loyal to AMC since 2011. I go to the movies frequently, but this theatre needs serious Maintenence. The seats we purchased did not work (didn't recline) and we're in poor condition. Since the theatre was empty, we just moved over to other seats (this would not have been possible if it was sold out). Overall, management needs to care a bit more about the customer experience. For starters, an apology would have gone a long way. He could have walked with us to the theatre to check on the issue (it was an evening screening and the theatre was empty). He also could have offered us to return and watch the film when the issue was resolved. I asked for a phone number or email to follow up on this and he would not provide me with either stating that they were out of business cards and I could "just Google it." Thankfully, this is not my local theatre. I have no need to return to this AMC, but I am a supporter of the franchise and hope that they resolve these issues quickly. Before visiting, please read recent reviews. read more

This theater has roaches! I saw them in the bathroom crawling against the wall. They are probably on the seats but can't be seen since it is so dark. I wouldn't return here. read more

It is a big disorganized when you walk inside and could be cleaned more frequently. It seems to be run by teenagers and no adults. But other then that it is a nice theater. I like the leather reclining seats. I just wish that whomever cleaned the theater would wipe down the chairs as we had to do a thorough cleaning since there was grease everywhere. read more

We are A List members because we love going to the movies. This specific movie theater is not our top choice. The leather on the chairs are torn on many seats. The staff isn't exactly friendly. There is never soap in the bathrooms and most of the sinks don't work. read more

Not exactly a welcoming environment. Steff goes through the motions. Attached to the Palisades Mall in West Nyack, NY, it's quite expensive. Lines are very slow due to insufficient staffing to admit ticket holders and a cattle line to get popcorn, drinks and snacks. Bring a full wallet. A bottle of water is $5.00! read more

AMC Palisades 21 - It speaks for itself. - Cinema Near Me - West Nyack, New York

Disruptive teens everywhere. No toilet paper in the bathroom. Showed the WRONG movie after half hour of coming attractions and everyone walked out. read more

Came to see Spiderman:Into the Spiderverse. Theater concessions is clean, the staff is friendly (and even complimentary, lol) and the theater itself, theater #10, was clean. Keep in mind its early in the day so I can't vouch for how it will look on a Saturday evening, but from my experience this cinema is usually clean. read more

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Me and my terminally ill friend tried to enjoy some of our last moments together. We wanted to see this movie so badly, but no. Lilian denied us. We paid full price to see this movie but Lilian NEEDED to see our ids to let us in. Then she said that since i'm 17 i can see this movie but my friend is 16 and 9 months old so she wouldn't let him in. Then she refunded us by giving us a gift card and the card didn't include the tax we paid originally. Lilian has never felt equally returned love and i would appreciate if somebody would lock her up. At least get her fired. This is an unheard of experience and the worst thing that's ever happened to us. I cant believe an npc ruined our day. read more

AMC Palisades, NY has disappointed us and left us with a desire to NEVER visit them again. My wife and I were at an Indian festival in Nyack, and decided to stop by AMC Palisades in Nyack, NY to see Ford vs Ferrari at 1800. I have been an AMC Stubs member for over 8 years and an AMC A-List member since its inception. While waiting we decided to walk around the mall, my wife got thirsty and purchased herself a Bobba Tea. Now it's 1745. It was time to enter and take our seats, so we walked up to the ticket taker person and he immediately tells us that my wife can't enter with her Bobba Tea, she must finish the drink and get rid of it before being admitted, this is a 16 oz drink, there's no possible way she can gulp that down in minutes; this ticket taker person also told us that we're too early for the showing (mind you it's 1745 and the movie starts in 15 minutes). We couldn't believe our ears, so we asked to speak with the manager. Well lo and behold! The manager said the same exact thing! He mentioned that, she must drink it before entering and we must buy beverages at the concession,. That's fine, I don't have an issue with purchasing food at the concession. What I do have an issue with, is that no AMC that I know of sells Bobba Teas!! If they did, my wife and I would definitely purchase it from the their concession. We explained that we have been to multiple AMC theaters in NYC, NJ & PA, and in my 8 years of being an AMC loyal member, we have NEVER, EVER encountered this problem. Well we ended up canceling our movie and leave. Horrible experience!! read more