Got a couple free tickets via ATOM to watch Young Washington on July 4. Should have trusted the critics reviews instead of the audience reviews on Rotten Tomatoes... Parking was easy, and the theatre didn't look too busy around 1pm. Concession was expensive as you would have expected. I was a bit disappointed that Screen 1 didn't have reclining seats, just traditional seats. It was a smaller and older auditorium, but still clean. AC was good. Not sure if it's the standard now or just this movie, but for a 1:15pm showing, the movie didn't actually start until 1:45pm; a full 30 minutes of previews and advertisements before that! read more

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The movie theaters is nice. Good set up. The thing I really like is we can buy the tickets and food online so that when we get there we don't have to stand in line. The popcorn and icee were good. Movie theater popcorn is just so good especially with extra butter. The one complaint I have is the seats are worn down and even some are torn. This was in theaters 10. It's hard to sit through a two hour movie with the seats worn down like that. We ended up seeing Michael Jackson movie and I was shifting in the seat throughout because of the seats. This is why I docked one star off. read more

Unfortunately one of the worst movie theaters I've been to.. IMAX with Laser was a thumbs down for me here. You'd expect to be comfy & provided with a great experience right? Wrong. Cons: - seats are pin straight & sooo tiny - audio is terrible. It's coming from one centralized location so the audio is RAMPED UP. - screen isn't super clear Mercado in Santa Clara? Is by far my favorite read more

AMC Saratoga 14 - 2026 seats - Cinema Near Me - San Jose, California

Bought tickets online easily. Once they were scanned in we were directed to exactly where we needed to do. Good customer service at the food counter and bar. Movie theater was clean, and the bathroom was well kept. read more

AMC Saratoga 14 - My movie ticket info - Cinema Near Me - San Jose, California

Movie theaters have changed a lot since Covid, which was around the last time I went to one. The seats are recliners. And not nasty, busted recliners, but legit lazy boy chairs which are pretty awesome. Sound is better. I didn't eat there so I couldn't speak to the food, but there's an amazing steakhouse nearby if that's your thing. Anyway I was very pleasantly surprised and thoroughly enjoyed my (late) evening here. Would recommend. read more

Amc Saratoga 14 is my very best favorite place to see a movie. I love going movies there on Saturdays. Daytime movies I even love weeknight movies there. There are a team is so great. They have the best snacks they have a great bar plus I love their stubs Membership program. read more

A solid movie theater experience! This was my go-to movie theater growing up, and I'm so glad that it's still a great experience years later. I visited on a weekday evening to watch Zootopia 2, and I forgot how fun it was to come to the movies. The interior is spacious and has arcade games near the entrance, perfect for kids. There is a whole concessions section, with plenty of snacks and drinks. The building has two sides of movie theaters, with a couple IMAX options. The actual movie theater feels very classic: rows of comfy chairs and a wide, detailed screen. This tends to be a pretty busy theater, which enhances the overall movie experience. I'll definitely be visiting more often! read more

AMC Saratoga 14 - Exterior - Cinema Near Me - San Jose, California

I went to see a movie yesterday at the Saratoga AMC 14 theaters. In theater 6, the imax theater, the sound system was extremely loud throughout the whole show. I've seen other shows at this theater, but not at the imax theater. The other theaters are fine, but they really crank-up the sound in this theater. read more

Did you know you can go in for just popcorn? I recently discovered that they do a popcorn to go bag and had to check it out. Everyone was super friendly. Easy process to just pop in and hit the concession stand. They give a big bottle of butter to go with the popcorn. It may not seem like a lot, but it really goes a long way. We're halfway through the popcorn and maybe only 1/8 of the butter has been used. It's a fun treat for movie night at home! read more

Don't go if you don't need to or just drive somewhere else! Seats were uncomfortable, there was no ac, and the minute you enter the room it smelled. It was not worth the money I spent. Spent almost 40 bucks for tickets on a Friday and spent another 40 for candy, popcorn and my water bottle was almost 8 bucks. Waste of time and waste of money! read more

My wife is a teacher and she's on her last week of summer break. We put our son in daycare this week so we could do cool stuff without our toddler this week. We decided to see a movie today and booked seats for the fantastic four at this AMC theater since it is relatively close to our daycare. The seats in theater 8 DO NOT RECLINE! Super frustrating. The movie hasn't started yet, but everything else here is great. Cheers! read more

AMC Saratoga 14 - Cinema Near Me - San Jose, California

Generally AMC has a pretty good hold on their theaters. However, once upon a time ago Saratoga used to be good now it's barely skirting by with a D+. This theater needs a face list, fresh paint, newer carpet, it needs a sprinkle of hope and magic to bring it back to it's former glory. It definitely needs some help. The non reclining seats are super duper old and kinda have a musty smell. Actual theater maybe 2 stars. Snack bar good. Staff are attentive and good so I give them 5 stars. read more

AMC Saratoga 14 - Me inspecting how clean this theater is - Cinema Near Me - San Jose, California

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Like the theater but no matter if we go IMAX, Laser, Dolby or XL the sound is painfully loud.

Theater was not running A/C on a 90 degree afternoon. Sounds was also way too loud. Didn't buy food to comment on but it was $25 for a soda, popcorn, and big candy bar/box. read more

Worst movie theater In the area. The movie was just way too loud the whole room is shaking. It's uncomfortable, there's no need for that. Seats don't recline and the seats are too close to the person sitting Nexto you. Would not recommend read more

Jacob was extremely accommodating to make things right with us as our movie was extremely disruptive. We really appreciate this kind of customer service and are definitely looking forward to returning at this location. PSA to parents, learn how to teach your children movie theater etiquette read more

Great friendly service. Parking in abundance. Consistent temperature control. Easy accesss, close enough to freeways 85.

Aiden the bartender was so kind! He made my friend a pina colada using the blender the first time and it was delicious! He let my friends and I chill while we waited for our movie. Will definitely be back! read more

The service here is absolutely fantastic! Every SINGLE employee I worked with was extremely friendly and helpful! The theater is very dated which is really cool since most of the AMC theaters I've gone to have a newer renovation. The popcorn is always delicious here and they have the machines where you can put your own butter!! I would definitely stop by and watch a movie here if you have the chance! read more

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AMC Saratoga 14 is located in El Paseo de Saratoga plaza, where they have plenty of parking. They offer IMAX, so certain screens are huge and have plenty of seats. Though, they are stadium seating and not the recliners. Unfortunately, I find them uncomfortable to sit in because all the padding had worn out. They do sell alcohol inside. So you can bring your beer and watch your movie. Three soda machines with multitude of popular brands to choose from. Also a icee machine. My friends and I saw Marvel's newest movie, Captain America: A Brave New World. read more

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I wouldn't recommend this theater. Old, dated seats and the auditoriums do not have ac. I don't think I've ever been in a theater that wasn't cold. It was very hot and uncomfortable to enjoy a movie. There were theatre goers who brought their own fans and seat covers. So this definitely was not a one off type occurrence of the AC not being on or not working. It's unfortunate for the price we pay for tickets that we can't have a comfortable and enjoyable experience. read more

So I went to AMC. Honestly, the place itself is pretty run down and could use a serious upgrade. But get this, the customer service I got from a young lady named Joanna was absolutely outstanding! She was the sweetest and most helpful person, seriously. I would most definitely come back just because of the customer service. I really hope AMC recognizes her for that. read more

Seats are terribly uncomfortable, but the worst part was the temperature. It must have been 80 degrees in the theater. Horrible experience.

Everything is generally fine but I wish they'd clean up the place in between screenings. Allocated seating doesn't really work when you're seats are covered in trash. read more

AMC Saratoga 14 - Dirty seats - Cinema Near Me - San Jose, California

It wasn't terrible but it was kind of outdated compared to the other AMCs in the South Bay. Got the job done though but the seats weren't as comfy as the other theaters. The location is great with all the stores and restaurants around it. Not much to say to be honest. read more

Its a good location, with plenty of parking. They also have a bar, so you can grab an adult beverage to enjoy while watching your movie. They have a new experience called XL at AMC. So, the screen is bigger, but, same worn out seats. Pretty dingy & some torn. That was disappointing. I much prefer Mercado & Eastridge. read more

I came to see Eugene Onegin Opera (Met Opera in HD) , but the sound quality in Theater 11 was very poor. Not only was the volume low, but the sound itself was flat, as if the equipment wasn't working properly. This may be an ongoing issue, as there were very few people in the theater." read more

I used to work at this movie theatre when it first opened and let me just say it still has the same seats from when I worked there and that was in 1999. If they want people to keep coming back then they need to get with the times and update . Everything else is good they just need better seating . read more

AMC Saratoga 14 - Inside theatre - Cinema Near Me - San Jose, California

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Overall the worst experience I've had for a movie. The seats were the most uncomfortable and outdated seats made to man. Not to mention that the pricing for said seats was 50 bucks for 2 (yes it was in 3D) however that does not excuse the fact for that price; the seats should at least be least decent. The arm rests were broken and there's absolutely no room. The food was truthfully bad. Like how do you mess up popcorn it's the simplest thing to make. Now no hate to the workers especially since they do the best they can and work with what they got but. The pricing for sitting in those seats is actually inexcusable. The lights in the theater also barely dim so you still got some form of light sourced in. Thought AMC's were supposed to be "top tier" cinema/ theaters; what a joke. Never going to go to another AMC again; honestly a waste of money read more

Completely disgusting !!!! how are we supposed to enjoy a the movie if our seats are covered in filth. This is unacceptable. Why do I choose my seat beforehand if I'm going to have to be met by this mess ( luckily the tables next to my assigned seat where not occupied) Do you expect me to sit on the scattered popcorn ? It was caramel popcorn by the way. Do i have to clean up for you? What is the plan here? I'm just so disappointed by my experience it just ruined the vibe for my babies birthday surprise. I don't even know who to be mad at the people that didn't clean up or the staff that didn't care to check before the next showing. Do better guys...... please read more

AMC Saratoga 14 - It was everywhere - Cinema Near Me - San Jose, California

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Miranda was awesome. She had 2lines full of awaiting customers & was very diligent about recognizing all who were awaiting to be helped. Kudos to her. Very hard worker. read more

AMC Saratoga 14 - People waiting to be helped & Miranda acknowledged all & let them know she'll be helping them soon - Cinema Near Me - San Jose, California

The worst theatre I experienced by far. I was in auditorium 14. The AC in the auditorium, if there was one, was barely on and it felt like it was almost 90 degrees. The seats were thin and pin straight while having no recline whatsoever. They also looked incredibly dirty and disgusting with stains and everything. The whole auditorium smelt bad right when you walk in. They also only have one side/exit and walkway to get in and out from. There should be two sides to walk out of your seats from for urgency. The whole theatre needs a redo. read more

It is unfortunate that this theatre doesn't offer the open captioning feature anymore. The closed captioning device is always running out of power and missing some dialogue. This device is very unreliable. Would appreciate this place start offering the OC feature. read more

It's the end of May; it's been raining for the past 2-3 days, yet it was BURNING hot in the entire auditorium. Not only that we paid 25 dollars per ticket for the nastiest seats. NO recline. Super small. I swear I was getting scoliosis just sitting there trying to watch my movie, We had to get up mid movie to leave because it was like watching a movie in a sauna. So disappointing. Didn't even get to eat my hotdog :( read more

Easily, and I can't stress this enough, *easily* the worst theater experience you will ever have. I have to count on two hands how many times the workers have set off the fire alarm and stopped the movie to evacuate the building. The AC consistently does not work and the theaters can be very stuffy and warm. The seats are outdated and uncomfortable. Go anywhere else if you can. read more

omg you guys, pleaseeee do not come here unless you want uncomfortable, outdated seats and to sit in what feels like a literal sauna while coming out looking like a red tomato . me and my friend went, and i have to give credit where it's due--the customer service and food was great. the employees were super sweet, friendly, and kind. but omg, the second we walked into the theater, it was a whole different story. the seats are so outdated. i was sitting at a firm 90° angle for the entire 2-hour movie. it was ridiculously uncomfortable. and on top of that... they have NO AC. can you imagine being stuck in a movie theater with 50+ people and no air conditioning? omg. it was a literal sauna. between the uncomfortable seats and the heat, my friend and i came out of the theater red-faced and SWEATING. and i'm truly not trying to exaggerate. my experience was just so, so, so horrible. i can promise you one thing: i will NEVER, EVERRRR be coming back to this location again. read more

Awful every time! I've been here a few times in the last couple years and every time their a/c is broken so it's like a sauna and smelly. They say they have recliners but that must be a hidden theater cause I've never found them. read more

Movie theater is outdated The seats are cloth and don't recline The theater has a weird smell as well, almost like mildew The air conditioning doesn't work in the theater Lastly, you can hear when people are talking outside of the theater while the movie playing Save your money and go to a different location read more

I tried to get tickets to the Poor Things with Emma Stone at AMC Mercado at an earlier evening show but it was surprisingly sold out apart from the front row. It was getting late so AMC Saratoga was the only apparent option. It's been in theaters for a few weeks, so I was concerned it might not be in theaters much longer and wanted to see it before the Oscars. So I've always been aware that AMC Saratoga was a tier below the other AMC theaters in the South Bay. Therefore I try to avoid going there, but my sister lives in Saratoga and we like to watch movies together. We both used to live in LA, so we would go to the Arclight Theater and the Vista on Sunset Boulevard or the Chinese Theater. I'm also in the Motion Picture Editors Guild so I've been to screenings at ILM/Lucasfilm at the Presidio, Paramount, Warner Bros Studio, Universal, Sony, Pixar in Emeryville, Dreamworks, Disney, and so on. So it is not lightly that I say this: Theater #4 in AMC Saratoga is the most filthy and disgusting theater I have ever been in. I don't blame the ushers, who are young people that are just handed a broom and mop and told to go clean. I once was an usher in college so I know what it was like. This is complete negligence on the part of management and the owners of this theater. Just look at the other photos of the seats, which are deeply stained. Judging from the style of seats, they look like they are 20 years old. They are fixed; they don't recline at all. I've been to plenty of older theaters, but they sanitize the seats and wipe the cup holders and floors thoroughly. Maybe they only focus on cleaning the Dolby Cinema and the first run theater, who knows. In any case, they need to replace the seats and cup holders in that theater to make it respectable or close it down. I know AMC has gone through some difficult times financially, but to paraphrase Nicole Kidman's AMC promo, heartbreak doesn't feel nice in a place like that. As for the projection, the geometry of the screen didn't match the image. It looked like the width of the top needed to be balanced with the bottom because they were uneven. The image coming out of the projector was also flat while the concave screen is curved inward. So the image looked distorted around the edges. Oddly enough, there was one trailer that properly filled the screen but then the actual film was roughly matted around the edges. What I do know is that I will never return to AMC Saratoga even though it is closer to my sister's house. She can come over to AMC Mercado or AMC Sunnyvale on my side of town from now on. read more

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Couldn't end Thanksgiving weekend without watching the Thanksgiving movie. It was alright, maybe I would have enjoyed it more if I watched it in a better movie theater. AMC Saratoga is beyond outdated and doesn't offer the luxuries of most other theaters these days, but not having reclining seats is the least of your problems. It seems they haven't updated or cleaned their seats in the auditoriums since the early 90's (at least auditorium #3, 4, and 5... but possibly all of them) dirty, stained, discolored cloth seats, felt kinda icky sitting in them... It's shocking that they actually charge people to use these nasty seats (and at prices comparable to updated theaters). To make matters worse, picture and sound quality sucked too, probably haven't been updated since the 90's either, distortion in the speakers at times, ceiling lights not only on, but shining super bright through all the previews and first 5-8 minutes of the film, so the images on screen could barely be seen, it just looked like a white screen with a bit of moving shadows... no sense of urgency to fix the problem even after a couple different patrons notified staff outside the auditorium. Once the lights finally dimmed, the seats were still gross, temperature became uncomfortably cold, and the picture and sound were still not great... but at least the movie was watchable. On the brighter side, I like the coca cola freestyle machine, 100 choices of personalized flavors (my choice grape fanta zero). The raspberry gin fizz from MacGuffins had good flavor and a nice balance of alcohol, but we waited almost 30 minutes for this as we sat at the bar, cuz we had arrived early for our movie and the bartender was on break. At least we got to snack on some hazelnut churros from the concessions stand while we hung out and waited. The hazelnut tasted more like melted chocolate to me which was all good, the churros hot and crispy on the outside and fluffy on the inside, then stuffed with the semi-sweet chocolate hazelnut filling. It was yummy, and the best thing about our recent experience here. So not everything about this theater is bad. In fact, the lobby and outside of the theater look clean and updated, no one would suspect the horrors that lie deeper inside the venue. The worst parts about this theater simply relate to the inside the auditoriums, and since that's the main setting of one's theater-going experience, I couldn't give more than one lonely star. read more

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