Do NOT use this cleaners in MHeights esp if you like using your credit card and not cash. The staff is very friendly however their credit card machine is down and had been for 2 months, really get it fixed! This is 2025. .The staff is taking the brunt of upset customers. I called their home office today and the guy I talked to was rude and lazy and couldn't care less, AT ALL. I will be using a different business and I was in there 2x per week. read more

I have been taking my clothes to this American Cleaners at 2038 McKelvey Rd., for years. On 11-9-24 around 2pm, I went to drop off clothes for dry cleaning. The first thing I noticed is that the counter attendant was very frantic. Also, there was 3 or 4 year old child in the dry cleaning area where they store the garments that have already been cleaned. The next thing, I hear is a profanity-laced rant coming from a Tiktok video that was playing in the background. I told the counter attendant that type of language was very inappropriate in a professional environment. Her response was she has no control over what is playing on Tiktok. Instead of her saying, I will turn off the cellphone, she continued to allow this young child to hear all of this profanity including the customers in the store. She had no RESPECT for the store or herself. I hope the owner of this American Cleaners reads this review and takes action. Hiring nonprofessional people is a reflection of his establishment. I picked my clothes up from the counter and left. I never encounter this level of disrespect and ghetto behavior. read more

I like this place a lot and every time I have taken my laundry I have received it on time. The staff is very friendly and the prices are very reasonable. They always have a coupon in the mail so make sure you use it if you visit them. We recently had our comforter cleaned by them and they did an excellent job. Few times a month I get my dress shirts cleaned and have never had any issues with them. I would highly recommend them. read more

Very, friendly, very helpful, and very funny employees to chit chat too. Never been let down by customer service. read more

American Cleaners - Laundry Services Near Me - Maryland Heights, Missouri

I will never use your company again. You have burnt me for the last time. I've been a customer for 35 years. I understand changing hours of operation during this difficult time, but changing your service policies on a whim? NEVER AGAIN. If you advertise Same Day Service, you should provide Same Day Service. Terrible company. read more

"Can I keep this shirt a little longer?" When I came in to pick up my shirts this morning, the staff asked of they could keep one of my shirts a little bit longer. There is a rather ridiculous stain on it (that I hadn't even seen), and they were only half-way through the removal process. Fantastic service - truly above and beyond. And yet another reason why I ONLY go to American Cleaners. read more

I kept my ticket got my suit and dress shirts back, they looked GREAT!

I come down to St. Charles, MO to visit my mother once a year from Northern Michigan and have had 2 suits cleaned in 2011 and 4 suits cleaned first of October 2012 and I could not be more pleased by their good work. Will definitely bring 4 or more suits with me next year to have them dry cleaned. Keep up the good work! Very nice help at the 2214 1st Capitol Dr. store. Leonard J. Cheboygan, MI. 49721 read more

Do not use this service. My suit was replaced with a moth eaten old one that was three sizes too big, and which simply did not belong to me. When I realized, I returned the wrong suit and the clerk told me if mine was not found in 30 days, I'd "be refunded". When I returned after 30 days I was stonewalled by every employee in person and and by "Joe" who claims to be the owner with whom I spoke on the phone. He played "confused and frightened old man" and promised to get his best guy on it to find the suit "sometime next week". Next week came and no call from Joe. I called Joe up and he goes right back to "confused and frightened old man" and claims to have no idea what I am talking about. Scumbag. But I guess that's Saint Louis for you! read more

Arrived at 7:55. Lights on, door open, walked in and was greeted with "sir we are closed". They would not write a ticket for the 4 shirts I wanted to drop off. After years of weekly drop-offs, I'm hesitant to ever return after this horrible customer service. read more